WordPress.org

Posted a reply to "Settings location", on the site WordPress Support Forums:
Upgrading to 5.5 solved my issue. Thanks for the quick support.

5 days ago

Posted a reply to "Privacy Policy page showing as recommended", on the site WordPress Support Forums:
Hi Blair, Contextly is set by default to not show up on pages. To get…

5 days ago

Posted a reply to "wrong thumbnail images stuck in database", on the site WordPress Support Forums:
HI Mcnaden, Thanks for the bug report. 1. I'm not sure why we didn't pick…

1 week ago

Posted a reply to "Related pages thumbnail", on the site WordPress Support Forums:
Hi, Unfortunately, this isn't something we can really help you with. Through much trial and…

4 weeks ago

Posted a reply to "Works great!", on the site WordPress Support Forums:
Thanks! Glad you like it so far and thanks for the feedback. Some more documentation…

2 months ago

Posted a reply to "side bar shortcode", on the site WordPress Support Forums:
Thanks for letting us know. Hearing from publishers helps us figure out what to build…

2 months ago

Posted a reply to "Remove box shadow", on the site WordPress Support Forums:
Awesome! Glad it worked out. And thanks for the kind words. Looking forward to seeing…

2 months ago

Posted a reply to "Remove box shadow", on the site WordPress Support Forums:
Hi Jamie, Not totally sure why that's not working and hard to test since your…

2 months ago

Posted a reply to "side bar shortcode", on the site WordPress Support Forums:
Hi McNaden, Our current post story display is controlled by the short-code [contextly_main_module]. You can…

3 months ago

Posted a reply to "Related - by tag or catagory", on the site WordPress Support Forums:
Good idea!

3 months ago

Posted a reply to "Conflict with jquery.cookies?", on the site WordPress Support Forums:
Fixed.

3 months ago

Posted a reply to "Excellent", on the site WordPress Support Forums:

3 months ago

Posted a reply to "Side bar artifacts", on the site WordPress Support Forums:
Fixed with some custom CSS.

4 months ago

Posted a reply to "Side bar artifacts", on the site WordPress Support Forums:
Hi, Thanks for the note. I looked at the post you pointed to in Chrome…

4 months ago

Posted a reply to "Thumbnail Issues", on the site WordPress Support Forums:
Hi Fisnolio, Can you drop a note to us at info @ contextly.com with urls…

5 months ago

Posted a reply to "big potential but not quite ready...", on the site WordPress Support Forums:
Hey Matthew, There's two kinds of sidebars in Contextly. The first is manually created and…

5 months ago

Posted a reply to "JSON Error in API", on the site WordPress Support Forums:
That error message isn't caused by our plugin. It's an error generated by update.php, which…

5 months ago

Posted a reply to "JSON Error in API", on the site WordPress Support Forums:
Hey JJNW, Can you paste or email us (info@contextly.com) with the error you are seeing…

6 months ago

Posted a reply to "plan to replace file_put_contents?", on the site WordPress Support Forums:
Hi James, Since we only used that command to bundle two files together, we moved…

6 months ago

Posted a reply to "auto sidebar not working", on the site WordPress Support Forums:
Closing this.

6 months ago

Posted a reply to "plan to replace file_put_contents?", on the site WordPress Support Forums:
Hi James, Thanks for the note. So far we haven't had any problems with any…

7 months ago

Posted a reply to ""Related Post" Featured Thumbnails Not Showing", on the site WordPress Support Forums:
Hi Michael, This issue is now resolved. We now identify the featured image in each…

7 months ago

Posted a reply to "Contextly Plugin Update Crushed my WordPress", on the site WordPress Support Forums:
Hi Manoj, We identified the bug and have updated the plugin so that it won't…

7 months ago

Posted a reply to "Old images", on the site WordPress Support Forums:
Hi Andri, Updating images is a bit tricky because of weird quirk in WordPress. The…

7 months ago

Posted a reply to "Related Posts not showing Featured Images", on the site WordPress Support Forums:
Hi Pete, The newest version of the plugin should fix this issue. Love to have…

7 months ago

Posted a reply to "WAY awesome, super wowee!", on the site WordPress Support Forums:
Michelle, That's so awesome. That's exactly why we built Contextly - to help publishers of…

8 months ago

Posted a reply to "big potential but not quite ready...", on the site WordPress Support Forums:
Hi Skipperdoodle, I missed this when you first posted this. Since your review (which is…

8 months ago

Posted a reply to "Contextly Plugin Update Crushed my WordPress", on the site WordPress Support Forums:
Hi Manoj, Sorry for the error. This was a major upgrade for us. We're working…

8 months ago

Posted a reply to "Related post in content widget not showing when pressing contextly button editor", on the site WordPress Support Forums:
Hi, Unfortunately, right now there's no way to recreate an auto-sidebar for a story once…

9 months ago

Posted a reply to "JSON Error in API", on the site WordPress Support Forums:
This was fixed in an update.

9 months ago

Posted a reply to "auto sidebar not working", on the site WordPress Support Forums:
I haven't seen this before. Can you post or email me a link to a…

9 months ago

Posted a reply to "Can't click related posts in iPhone", on the site WordPress Support Forums:
Hi Andri, Do you have a link to the page or site that is causing…

9 months ago

Posted a reply to "Differences between free and paying version ?", on the site WordPress Support Forums:
Li-An, I think you don't understand how our service works. We don't gain anything from…

10 months ago

Posted a reply to "Differences between free and paying version ?", on the site WordPress Support Forums:
Li-An, Unless you registered with a site other than the one in your profile, I…

10 months ago

Posted a reply to "Choose related search doesn't work and thumbnails aren't right", on the site WordPress Support Forums:
Everything seems to be working well on the site. I'm closing this ticket. Thanks! RS

10 months ago

Posted a reply to "Differences between free and paying version ?", on the site WordPress Support Forums:
Li Ann, At 200 to 300 PVs per day, you fit comfortably under 10,000 PVs…

10 months ago

Posted a reply to "Choose related search doesn't work and thumbnails aren't right", on the site WordPress Support Forums:
Hi, The images seem to be correct now. Let me know if there's still a…

11 months ago

Posted a reply to "Choose related search doesn't work and thumbnails aren't right", on the site WordPress Support Forums:
You shouldn't have to do anything to get the images right. It's clearly something we're…

11 months ago

Posted a reply to "Choose related search doesn't work and thumbnails aren't right", on the site WordPress Support Forums:
Hi Ben, I put in a request for this. I suspect what's happening is that…

11 months ago

Posted a reply to "Choose related search doesn't work and thumbnails aren't right", on the site WordPress Support Forums:
Nomago, Sorry but I didn't see an email from you. Can you re-send to [my…

12 months ago

Posted a reply to "Choose related search doesn't work and thumbnails aren't right", on the site WordPress Support Forums:
HI Nomago - Could you tell me what your site is so I can look…

12 months ago

Posted a reply to "Related posts and Google", on the site WordPress Support Forums:
Hi Marc, Thanks for your concern. We make it easier for Googlebot to crawl those…

1 year ago

Posted a reply to "External links manually placed not showing up", on the site WordPress Support Forums:
Hey thanks for the note. The related section only includes internal links to your own…

1 year ago

Posted a reply to "Custom Post Types restrict related to that Type", on the site WordPress Support Forums:
Hi MCM, We don't currently support that level of control, but you can choose links…

1 year ago

Posted a reply to "Blank Page After Save Draft", on the site WordPress Support Forums:
Robert, Thanks for letting us know. I didn't see this until just now. Feel free…

1 year ago

Posted a reply to "Minifying issues?", on the site WordPress Support Forums:
Hi Leo - We made some changes to make minifying less of a problem. Can…

1 year ago