Profiles

  • Member Since: April 9th, 2021
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  • Posted a reply to Adds-To-Cart Incorrect, on the site WordPress.org Forums:
    Just having a thought - how is the add-to-cart event triggered? The site is adding…

  • Posted a reply to Conflict with WC Subscriptions, on the site WordPress.org Forums:
    Hi Jessica, Thanks so much for your follow-up here and via email! Will stay tuned…

  • Posted a reply to Conflict with WC Subscriptions, on the site WordPress.org Forums:
    Hi @jessicaskyverge Jesse and I are already liaising via a support ping as well (that's…

  • Posted a reply to Conflict with WC Subscriptions, on the site WordPress.org Forums:
    I've already emailed the team via their website as well and asked WooCommerce to chase…

  • Posted a reply to Adds-To-Cart Incorrect, on the site WordPress.org Forums:
    Hi @shameemreza The "Enable Enhanced eCommerce" option is enabled on all of our eCommerce clients'…

  • Created a topic, Conflict with Siteground Optimizer, on the site WordPress.org Forums:
    The plugin doesn't work with Siteground Optimizer's fr…

  • Posted a reply to Not working since last update, on the site WordPress.org Forums:
    @jenlenoir - are you using a speed optimisation plugin that combines and/or defers JS?

  • Posted a reply to Conflict with WC Subscriptions, on the site WordPress.org Forums:
    Can someone please get onto this issue?

  • Posted a reply to Adds-To-Cart Incorrect, on the site WordPress.org Forums:
    Hi @babylon1999 Yes, that's correct. I've copied the system status report for you here. Please…

  • Created a topic, Conflict with WC Subscriptions, on the site WordPress.org Forums:
    Since your latest plugin upgrade, all subscription ren…

  • Created a topic, Adds-To-Cart Incorrect, on the site WordPress.org Forums:
    It seems that the add-to-cart event is not being track…

  • Posted a reply to Why is the coupon name in woocommerce order not correct, on the site WordPress.org Forums:
    Same issue on our client's site for a random subscription parent order. Have reported this…

  • Created a topic, Avada Layouts Conflict, on the site WordPress.org Forums:
    We're experiencing a pagination issue when using your …

  • Posted a reply to Conflict with Auto-Update Companion, on the site WordPress.org Forums:
    Hi @jamesosborne - the site runs on php version 7.4.33. If you could keep this…

  • Posted a reply to Conflict with Auto-Update Companion, on the site WordPress.org Forums:
    Hi @jamesosborne, yes we have debug logging and the debug display enabled as it's a…

  • Posted a reply to Conflict with Support Genix, on the site WordPress.org Forums:
    Hi @adamdunnage - apologies for the late reply due to the weekend. We can't see…

  • Created a topic, Conflict with Auto-Update Companion, on the site WordPress.org Forums:
    When Companion Auto-Update and Google Site Kit are bot…

  • Created a topic, Conflict with Support Genix, on the site WordPress.org Forums:
    When the Support Genix plugin and Google Site Kit are …

  • Posted a reply to Admin Error Notice, on the site WordPress.org Forums:
    We have identified that this is a conflict with the Google Site Kit plugin. We've…

  • Created a topic, Admin Error Notice, on the site WordPress.org Forums:
    When the plugin is enabled we see the below admin noti…

  • Posted a reply to Not possible to display filters in two locations?, on the site WordPress.org Forums:
    Thanks for clarifying Oleg. Is that fixable? We'd love to put it in as a…

  • Posted a reply to Not possible to display filters in two locations?, on the site WordPress.org Forums:
    Hi @razyrx - sorry my post might've been a bit confusing. We don't need any…

  • Posted a reply to Auto-Apply New Capabilities?, on the site WordPress.org Forums:
    Let's say we have the usual administrator role which automatically gets all new permissions that…

  • Created a topic, Not possible to display filters in two locations?, on the site WordPress.org Forums:
    We've got one filter group set up which we'd like to s…

  • Posted a reply to Auto-Apply New Capabilities?, on the site WordPress.org Forums:
    Gotcha, that makes sense! We often need to create new roles that are exactly the…

  • Posted a reply to Uncaught (in promise) be {message: ‘wpslCallback is not a function’,, on the site WordPress.org Forums:
    Amazing - thanks so much for your help! That worked :)

  • Created a topic, TEC Causing High RAM Usage?, on the site WordPress.org Forums:
    We recently had a spike in our server RAM usage (twice…

  • Posted a reply to Uncaught (in promise) be {message: ‘wpslCallback is not a function’,, on the site WordPress.org Forums:
    We're having the same issue on https://www.papamacros.com.au/our-stockists/ When we disable the SG Optimizer Combine JavaScript…

  • Created a topic, Auto-Apply New Capabilities?, on the site WordPress.org Forums:
    We'd like to create a duplicate of the admin role that…

  • Created a topic, Didn’t Work – Support Ignores Us, on the site WordPress.org Forums:
    Paid for the premium version but the plugin simply wou…

  • Posted a reply to Address Autocomplete Conflict, on the site WordPress.org Forums:
    Great! Thank you so much. It was actually the async option in the end but…

  • Created a topic, Address Autocomplete Conflict, on the site WordPress.org Forums:
    The SG Optimizer JS combination is causing the Autocom…

  • Posted a reply to Deprecated PSR-0 Requests, on the site WordPress.org Forums:
    I don't think this has anything to do with the plugin, we're not using the…

  • Created a topic, wp_cache_flush_runtime was called incorrectly, on the site WordPress.org Forums:
    We just saw this error in our debug file whenever we u…

  • Posted a reply to Incompatible with Gift Cards, on the site WordPress.org Forums:
    Well the gift voucher is a simple product type?Is there a way to exclude the…

  • Created a topic, Incompatible with Gift Cards, on the site WordPress.org Forums:
    There's already an existing thread here but no one has…

  • Created a topic, Incompatible with Gift Cards, on the site WordPress.org Forums:
    The plugin doesn’t seem to work when trying to add Woo…

  • Created a topic, WC Gift Cards Support, on the site WordPress.org Forums:
    The plugin doesn't seem to work when trying to add Woo…

  • Posted a reply to PLugin Conflict with WooCommerce Gift Cards, on the site WordPress.org Forums:
    We've got the same issue. We've got gift cards set up via Smart Coupons (more…

  • Posted a reply to WooCommerce Square Checkout Conflict, on the site WordPress.org Forums:
    Thanks @elenachavdarova !

  • Posted a reply to WooCommerce Square Checkout Conflict, on the site WordPress.org Forums:
    @elenachavdarova that did the trick! Thank you so much! Truly appreciate it especially rolling this…

  • Posted a reply to WooCommerce Square Checkout Conflict, on the site WordPress.org Forums:
    Hi @elenachavdarova - truly appreciate you/SG doing that! Unfortunately this didn't resolve the issue. @georgiganchev…

  • Posted a reply to WooCommerce Square Checkout Conflict, on the site WordPress.org Forums:
    Hi @georgiganchev - I'm actually quite disappointed by your response. We love Siteground and actually…

  • Created a topic, WooCommerce Square Checkout Conflict, on the site WordPress.org Forums:
    JS combination creates a conflict with WooCommerce Squ…

  • Posted a reply to Events data sources have errors, on the site WordPress.org Forums:
    Hi @anastas10s - I've just done that.

  • Posted a reply to Events data sources have errors, on the site WordPress.org Forums:
    Hi @ihereira - we've already done that before we opened this ticket and it did…

  • Posted a reply to Events data sources have errors, on the site WordPress.org Forums:
    Hi @anastas10s - I've used the Chrome extension and it shows that the PageView event…

  • Posted a reply to Events data sources have errors, on the site WordPress.org Forums:
    Hi @anastas10s that actually doesn't point me in the right direction at all because you're…

  • Posted a reply to Events data sources have errors, on the site WordPress.org Forums:
    This is a screenshot to the issue on the overview page > https://www.loom.com/i/00a4bf78e3354e779f4cdb4380da1593 This is…

  • Posted a reply to Events data sources have errors, on the site WordPress.org Forums:
    Hi xue28 (woo-hc), is there a way to send you the info you requested directly…