WordPress.org

Posted a reply to adding exlude directories work but they’re not excluded, on the site WordPress.org Forums:
Hello @thomymaster I am sorry to hear that the problem persists. We are going to…

1 day ago

Posted a reply to Cleanup database after plugin removal, on the site WordPress.org Forums:
Thank you for using our plugin @donahmar I am sorry to read about your problem.…

2 days ago

Posted a reply to Website visitor has requested a non existing page (404 error) Number of times:, on the site WordPress.org Forums:
I am sorry @neal86 My bad. Event ID 6023 can be configured from the tab…

2 days ago

Posted a reply to Website visitor has requested a non existing page (404 error) Number of times:, on the site WordPress.org Forums:
Hello @neal86 Here is what you need to do: 1) Click on WP Activity Log…

5 days ago

Posted a reply to WP 2FA + Wordfence = too many redirects!, on the site WordPress.org Forums:
Hello @moro89 Sorry for taking so long to get back to you. Unfortunately we cannot…

5 days ago

Posted a reply to PHP Notice: Trying to access array offset on value of type null, on the site WordPress.org Forums:
Hello @benbodhi We spoke to Freemius and they confirmed that the issue is in their…

1 week ago

Posted a reply to Unable to see new category being assigned to a post in the logs., on the site WordPress.org Forums:
Hello @rahul2019 No problem at all in regards to the late reply. I can confirm…

2 weeks ago

Posted a reply to Website visitor has requested a non existing page (404 error) Number of times:, on the site WordPress.org Forums:
Hello @ Thank you for using our plugin. Most probably you have some pages on…

2 weeks ago

Posted a reply to User for dashboard is shown as username, on the site WordPress.org Forums:
Hello @7thcircle Unfortunately we cannot tell what is happening offhand. Can you please send us…

2 weeks ago

Posted a reply to Disable 2FA via FTP but it’s missing?, on the site WordPress.org Forums:
Hello @tipat The plugin folder on the website is called wp-2fa and it can be…

2 weeks ago

Posted a reply to PHP Notice: Trying to access array offset on value of type null, on the site WordPress.org Forums:
Hello @benbodhi Thank you for using our plugin and for reporting this issue. By any…

2 weeks ago

Posted a reply to User for dashboard is shown as username, on the site WordPress.org Forums:
Hello @7thcircle What update are you referring to please? The MainWP Child site plugin, or…

2 weeks ago

Posted a reply to Reset access to logs and settings, on the site WordPress.org Forums:
Hello @semikola I am glad you managed to solved the issue on your own. Should…

2 weeks ago

Posted a reply to User for dashboard is shown as username, on the site WordPress.org Forums:
Hello @7thcircle Usually this happens because that particular username does not have a configured First…

2 weeks ago

Posted a reply to Migration of events to MySQL + Slack, on the site WordPress.org Forums:
Hello @fotske Thank you very much for using our plugin. Since these are premium features…

2 weeks ago

Posted a reply to Updated plugin + Problem with permissions, on the site WordPress.org Forums:
Hello @dcr1 Thank you for using our plugin and sorry to read about your issue.…

2 weeks ago

Posted a reply to Conflicts with WooCommerce Memberships, on the site WordPress.org Forums:
Hello @7thcircle The WooCommerce Memberships plugin is a premium plugin, so we cannot test this.…

2 weeks ago

Posted a reply to Your email addresses do not work anymore, on the site WordPress.org Forums:
Hello @fotske Yesterday we had a short (~1 hour) email outage, but that was it.…

2 weeks ago

Posted a reply to WordPress Appearance Customise php fatal error functions.php line, on the site WordPress.org Forums:
Glad to hear you managed to solve the issue @embertech Should you have any other…

3 weeks ago

Posted a reply to ManagWP Login, on the site WordPress.org Forums:
Hello @castoruk Thank you for showing interest in our plugin. I am afraid that at…

3 weeks ago

Posted a reply to Unable to see new category being assigned to a post in the logs., on the site WordPress.org Forums:
Hello @rahul2019 Thank you for trying our plugin. There are no limitations on logs. You…

3 weeks ago

Posted a reply to Email Settings & Template: PHP Fatal Error (php v. 7.0), on the site WordPress.org Forums:
Glad to hear @giorgiosca Please don't forget to rate our plugin and service. Reviews really…

3 weeks ago

Posted a reply to CPU overload due to big database request, on the site WordPress.org Forums:
I am glad to hear there are no issues with our plugin @maxbcm In regards…

3 weeks ago

Posted a reply to Email Settings & Template: PHP Fatal Error (php v. 7.0), on the site WordPress.org Forums:
Hello @giorgiosca Thank you for using our plugin and for reporting this issue. We have…

3 weeks ago

Posted a reply to Slow…, on the site WordPress.org Forums:
Hello @eitanc Thank you for trying our plugin and for reporting this issue. That is…

3 weeks ago

Posted a reply to Errors, on the site WordPress.org Forums:
Hello @mariosnft We have just released update 4.1.4 which addresses this issue. You can read…

3 weeks ago

Posted a reply to CPU overload due to big database request, on the site WordPress.org Forums:
Hello @maxbcm We've looked into the code and the only time we use such type…

3 weeks ago

Posted a reply to Conflicts with [myCred] plug-ins, on the site WordPress.org Forums:
You can download the plugin from here: https://wordpress.org/plugins/wp-security-audit-log/ Or you can also simply update your…

3 weeks ago

Posted a reply to Conflicts with [myCred] plug-ins, on the site WordPress.org Forums:
Hello @holyprof and @webyasan We have just released update 4.1.4 of the plugin that fixes…

3 weeks ago

Posted a reply to CPU overload due to big database request, on the site WordPress.org Forums:
Hello @maxbcm Thank you for your email and sorry to hear about your problem. Quick…

3 weeks ago

Posted a reply to failed to send test email, on the site WordPress.org Forums:
Hello @alistairgd Thank you for trying our plugin. I am sorry to read about your…

3 weeks ago

Posted a reply to Not very useful, on the site WordPress.org Forums:
Hello @jiquaglia I think you have misunderstood the plugin. The plugin is a WordPress user…

4 weeks ago

Posted a reply to Conflicts with [myCred] plug-ins, on the site WordPress.org Forums:
Hello @holyprof Thank you for your message. We will be releasing update 4.1.4 later on…

4 weeks ago

Posted a reply to AlertManager.php on line 363 error, on the site WordPress.org Forums:
Hello @purityboy83 We have tested this but we cannot reproduce the issue. So we will…

1 month ago

Posted a reply to Duration of log-in activity, on the site WordPress.org Forums:
Hello @battaglioliandrea Thank you for using our plugin. At the moment the plugin does not…

1 month ago

Posted a reply to New users not prompted to set up 2FA, on the site WordPress.org Forums:
Thank you for your message @jamesboldlight @wpfed this is a bit of a different problem,…

1 month ago

Posted a reply to New phone – best way to reset two-factor auth?, on the site WordPress.org Forums:
Hello @wpfed We can confirm that there is a problem with the policies. Basically, after…

1 month ago

Posted a reply to Activity just keep loading, on the site WordPress.org Forums:
I am glad you solved the issue @itism64 Should you have any other questions, do…

1 month ago

Posted a reply to unable to deactivate “Scan common development directories” checkbox, on the site WordPress.org Forums:
Hello @thomymaster Thank you for posting on this ticket. For some reasons it slipped through…

1 month ago

Posted a reply to Autload issues for the wsal_local_file options, on the site WordPress.org Forums:
Thanks for the update @lukefiretoss

1 month ago

Posted a reply to adding exlude directories work but they’re not excluded, on the site WordPress.org Forums:
Hello @thomymaster Can you please send us an email on support@wpwhitesecurity.com? We need some more…

1 month ago

Posted a reply to For some users there is no WP 2FA Settings option to reset in their account, on the site WordPress.org Forums:
Hello @werksadmin Thank you for using our plugin. From what I can understand, this is…

1 month ago

Posted a reply to adding exlude directories work but they’re not excluded, on the site WordPress.org Forums:
Hello @thomymaster I am not sure what the absolute path on your server is. So…

1 month ago

Posted a reply to AlertManager.php on line 363 error, on the site WordPress.org Forums:
Hello @purityboy83 Thank you for reporting this issue. We will look into it and report…

1 month ago

Posted a reply to Autload issues for the wsal_local_file options, on the site WordPress.org Forums:
Hello @lukefiretoss Yes, there were some update scripts in previous versions, however, it seems they…

1 month ago

Posted a reply to Autload issues for the wsal_local_file options, on the site WordPress.org Forums:
Hello @lukefiretoss Those are settings from quite an old version of our plugin, when we…

1 month ago

Posted a reply to Autload issues for the wsal_local_file options, on the site WordPress.org Forums:
Hello @lukefiretoss Thank you for posting this message. Can you please be more specific /…

1 month ago

Posted a reply to adding exlude directories work but they’re not excluded, on the site WordPress.org Forums:
Hello @thomymaster Thank you for using our plugin and for your message. We can confirm…

1 month ago

Posted a reply to Cannot switch it off temporarily, on the site WordPress.org Forums:
Hello @trutherone Thank you for using our plugin. I am sorry to read you are…

1 month ago

Posted a reply to Allow other users to view the activity log, on the site WordPress.org Forums:
Hello @keaume Thank you for using our plugin. When you allow someone to access the…

1 month ago