WordPress.org

Posted a reply to Plugin doesn’t update reviews automatically, on the site WordPress.org Forums:
Hi Kasia, The plugin uses the Google Places API to get your reviews. The API…

3 days ago

Posted a reply to Parent-Child Pages, on the site WordPress.org Forums:
Hi, Hmm, I don't think so. You need to ask your customer that they will…

6 days ago

Posted a reply to 0 Star Ratings Should be 4.7, on the site WordPress.org Forums:
Hi, Thanks for notify us!

7 days ago

Posted a reply to Parent-Child Pages, on the site WordPress.org Forums:
Hi, Are you sure that your FB account has an admin right for this child…

1 week ago

Posted a reply to Parent-Child Pages, on the site WordPress.org Forums:
Hi, First of all, please try to remove 'WidgetPack' integration from this page https://www.facebook.com/settings?tab=business_tools and…

1 week ago

Posted a reply to Hiding reviews, on the site WordPress.org Forums:
Hi, Yes, sure, you can do it through css: .wp-gr .wp-google-content-inner { display: none !important;…

1 week ago

Posted a reply to Crisp Chat and Google Reviews widget, on the site WordPress.org Forums:
Hi, Thanks! @noussa the badge has a static size and, unfortunately, is not adapted for…

2 weeks ago

Posted a reply to Only old reviews are showing up, on the site WordPress.org Forums:
Hi, @nohler, did you try to add new widget and connect your Google place again?…

3 weeks ago

Posted a reply to Broken link, on the site WordPress.org Forums:
Hi, This link leads to the page https://richplugins.com/google-reviews-pro-wordpress-plugin For me it works without any issues.…

4 weeks ago

Posted a reply to Pages not showing in Widget, on the site WordPress.org Forums:
Hi, Could you check that your FB page is public and visible? Also could you…

4 weeks ago

Posted a reply to Footer Widget One – can’t center, on the site WordPress.org Forums:
@martimarti91 you can leave your reviews about the plugin, it will be the best praise!…

1 month ago

Posted a reply to Footer Widget One – can’t center, on the site WordPress.org Forums:
Hi, First of all, you need to remove the wrong containers: 'footer-widget-single', 'extendedwopts-md-center widget footer-widgets',…

1 month ago

Posted a reply to Latest feeds, on the site WordPress.org Forums:
Hi, The plugin uses a Google Places API. This API returns only 5 most helpful…

1 month ago

Posted a reply to Reviews not updating, on the site WordPress.org Forums:
Hi, @rleegarrison the plugin uses a Yelp reviews API to get your reviews and this…

1 month ago

Posted a reply to Don’t show the best ratings on top, on the site WordPress.org Forums:
Hi, First of all, could you send: 1. Link to the page of your site…

1 month ago

Posted a reply to The Free Version is too crippled to use, on the site WordPress.org Forums:
Hi, @bgbs your review is not about the free plugin. In this review, I did…

1 month ago

Posted a reply to Google error: The provided API key is invalid, on the site WordPress.org Forums:
Hi, @jrienstra you need to paste the Google API key on the page: WordPress Settings…

2 months ago

Posted a reply to PHP 7.2 Compatibility, on the site WordPress.org Forums:
Hi, The plugin is absolutely compatible with PHP 7 and by the way, we are…

2 months ago

Posted a reply to Hide empty reviews, on the site WordPress.org Forums:
Hi, @debendra could you send link to the page of your site where the plugin…

2 months ago

Posted a reply to Reviews not updating, on the site WordPress.org Forums:
Hi Collin, Could you delete the current Yelp widget and add new one? Then connect…

2 months ago

Posted a reply to Sad google penalty for soft 404 – Upd: 26/09 – solved – careful w/ W3TC on nginx, on the site WordPress.org Forums:
@sunnysonic I saw your homepage https://costaricatreatmentcenter.com/ and I did not find our plugin, if you…

2 months ago

Posted a reply to Sad google penalty for soft 404 – Upd: 26/09 – solved – careful w/ W3TC on nginx, on the site WordPress.org Forums:
Hi Sebastian, Could you explain, what and how exactly Google penalised your site? Better if…

2 months ago

Posted a reply to Only old reviews are showing up, on the site WordPress.org Forums:
Hi, Could you send to support [at] richplugins.com: 1. All created and used shortcodes; 2.…

2 months ago

Posted a reply to Not showing latest Google review, on the site WordPress.org Forums:
Hi, Sure! Firstly, we check the Google's API url: https://maps.googleapis.com/maps/api/place/details/json?placeid=YOUR_PLACE_ID&key=YOUR_GOOGLE_API_KEY And if there're no new…

2 months ago

Posted a reply to Password reset, on the site WordPress.org Forums:
Hi Connie, Sorry, could you send link or screenshot where you tried to reset the…

2 months ago

Posted a reply to Google error: The provided API key is invalid, on the site WordPress.org Forums:
Hi, You need to create the Google Places API key by this right instruction: 1.…

2 months ago

Posted a reply to Not showing latest Google review, on the site WordPress.org Forums:
Hi, Yes, sure. The option is called 'Try to get more than 5 reviews' and…

2 months ago

Posted a reply to Not showing latest Google review, on the site WordPress.org Forums:
Hi, Yes, the Business version has an option to check new reviews automatically. About the…

2 months ago

Posted a reply to Not showing latest Google review, on the site WordPress.org Forums:
Hi, In this case you need to create new Google Places API key by this…

3 months ago

Posted a reply to Limited appearance will make this no use, on the site WordPress.org Forums:
Hi Nishdesilva, Sorry, I never heard anything from you. Did you try a pagination option…

3 months ago

Posted a reply to Not showing latest Google review, on the site WordPress.org Forums:
Hi, Could you try this: 1. Add new 'Google Reviews Widget' to the sidebar; 2.…

3 months ago

Posted a reply to Limited appearance will make this no use, on the site WordPress.org Forums:
Hi, Could I try to help? If I correctly understood the issue, you need to…

3 months ago

Posted a reply to New Recommendations Score, on the site WordPress.org Forums:
Hi, Sorry, could we resolve this ticket and continue to communicate via support [at] richplugins.com?…

3 months ago

Posted a reply to New Recommendations Score, on the site WordPress.org Forums:
Hi, The latest free version of the plugin supports a recommendations, but if you're using…

3 months ago

Posted a reply to No Reviews displaying, on the site WordPress.org Forums:
Hi, We answered, please see our latest reply from support. Resolve this issue, because the…

3 months ago

Posted a reply to No Reviews displaying, on the site WordPress.org Forums:
Hi, Could you send following to support@richplugins.com: 1. Shortcode; 2. Debug information from the page:…

3 months ago

Posted a reply to Box with avarage stars, on the site WordPress.org Forums:
Hi, Am I correct that your client want to make an our plugin exactly like…

3 months ago

Posted a reply to No Reviews displaying, on the site WordPress.org Forums:
Hi, I think your WordPress theme does not use a sidebar and according to this…

3 months ago

Posted a reply to Box with avarage stars, on the site WordPress.org Forums:
Hi, I think it's possible with a little magic through css. Could you send link…

3 months ago

Posted a reply to Penalty for posting on multiple pages?, on the site WordPress.org Forums:
Hi Marco, Actually, we do not know because Google has a very confusing indexing algorithm…

4 months ago

Posted a reply to Place ID error, on the site WordPress.org Forums:
Hi, Please see my email answer, the problem is not in the billing, but with…

4 months ago

Posted a reply to Place ID error, on the site WordPress.org Forums:
Hi, Yes, got it and replied. Thanks!

4 months ago

Posted a reply to Place ID error, on the site WordPress.org Forums:
Hi, About a Google billing changes. This is bad news from Google, but in order…

4 months ago

Posted a reply to Place ID error, on the site WordPress.org Forums:
Hi, To check this I need to see debug information from this page: WordPress Settings…

4 months ago

Posted a reply to Place ID error, on the site WordPress.org Forums:
Hi, Please give me a chance to help. Could you send link to your Google…

4 months ago

Posted a reply to Only Showing Stars, no review text, on the site WordPress.org Forums:
Hi, Could you send link to this page of your site? Also, please send debug…

4 months ago

Posted a reply to Places ID issue with Plugin, on the site WordPress.org Forums:
Hi, Please check the Google API key (not place ID, these're a different things), the…

4 months ago

Posted a reply to Why it shows old reviews, on the site WordPress.org Forums:
Hi, Could you send a screenshot of how it should be? Also, please send a…

4 months ago

Posted a reply to Does not return recent reviews and reviews from local guides, on the site WordPress.org Forums:
Hello, Thank you for your opinion, but we think that your review is not fair…

4 months ago

Posted a reply to Why it shows old reviews, on the site WordPress.org Forums:
Hi, The plugin uses the Google Places API to get your reviews. The API only…

4 months ago