WordPress.org

Posted a reply to Google error: undefined, on the site WordPress.org Forums:
Hi @csbrain, Sorry, it's not impossible to create a solution or workaround, because it's a…

4 days ago

Posted a reply to Missing Dutch translations, on the site WordPress.org Forums:
Hi @edi361, Please send the debug information to support[at]richplugins.com, also send your shortcodes if is…

6 days ago

Posted a reply to Function to retrieve score and number of reviews, on the site WordPress.org Forums:
Hi @kevinbrands, Exactly this option is present in the business plugin, it's a custom template.…

1 week ago

Posted a reply to Can’t find an Api key, on the site WordPress.org Forums:
Hi @quintinoapp, You need to create the Google Places API key by this instruction: 1.…

2 weeks ago

Posted a reply to Is there a way to force the plugin to update reviews?, on the site WordPress.org Forums:
Hi @rmmoul, Thank you for your note, we will think about it in the new…

3 weeks ago

Posted a reply to Internal Server Error, on the site WordPress.org Forums:
Hi @notresponding, Could you send the debug information from the page WordPress Settings / Facebook Reviews…

3 weeks ago

Posted a reply to One by one, on the site WordPress.org Forums:
Hi @monumentale, Sorry, the plugin does not have such a feature, it's not a slider,…

3 weeks ago

Posted a reply to Is there a way to force the plugin to update reviews?, on the site WordPress.org Forums:
Hi @rmmoul, Please send the following information to support[at]richplugins.com that we can start investigate the…

3 weeks ago

Posted a reply to is the plugin GDPR compliant?, on the site WordPress.org Forums:
Hi @tiniiiii, Yes, exactly, I can confirm that this plugin doesn't send any user information…

4 weeks ago

Posted a reply to GDPR compliant?, on the site WordPress.org Forums:
Hi @tiniiiii, Yes, exactly, I can confirm that this plugin doesn't send any user information…

4 weeks ago

Posted a reply to Google error: undefined, on the site WordPress.org Forums:
Hi @brentleggett, Sorry, I need to close this issue like a duplicate of https://wordpress.org/support/topic/google-error-undefined/ Please…

1 month ago

Posted a reply to Reviews shown are automatically translated from Dutch to English, on the site WordPress.org Forums:
Hi @eelkew, First of all, could you send the debug information from the settings page…

1 month ago

Posted a reply to Review Count Update Question, on the site WordPress.org Forums:
Hi @mealto, Thank you for informing us!

1 month ago

Posted a reply to Google Places API – activate billing error, on the site WordPress.org Forums:
Hi @sarah2208, Sorry, I need to close this topic like duplicate of https://wordpress.org/support/topic/google-error-you-must-enable-billing-on-the-google-cloud-project. Please see…

1 month ago

Posted a reply to No connection due to lack of google cloud billing, on the site WordPress.org Forums:
Hi @castillovox, Sorry, we need to close this topic because it's duplicate of https://wordpress.org/support/topic/google-error-you-must-enable-billing-on-the-google-cloud-project. Please…

1 month ago

Posted a reply to Error to connect, on the site WordPress.org Forums:
Hi @ameloz84, Sorry, it's a duplicate of this issue https://wordpress.org/support/topic/doesnt-work-with-restricted-api/ and we need to close…

1 month ago

Posted a reply to Change place name, on the site WordPress.org Forums:
Hi @ajoah, The business plugin uses another Google API to show the reviews, it's a…

2 months ago

Posted a reply to Customer Reviews program, on the site WordPress.org Forums:
Hi @nunoantoniomarques, Yes, right, this plugin uses a Google Places API and get up to…

2 months ago

Posted a reply to ‘See all Reviews’ link not working on mobile, on the site WordPress.org Forums:
Hi @jdriver, Unfortunately, it's a Google issue, their 'all reviews' link doesn't work for some…

2 months ago

Posted a reply to Change place name, on the site WordPress.org Forums:
Hi @ajoah, Sorry, it's not possible at the moment. However, we will investigate the possibility…

2 months ago

Posted a reply to Looks great, waiting for it to update though!, on the site WordPress.org Forums:
Hi @anton_th, We replied, please check email. Thanks!

2 months ago

Posted a reply to Change Star Color, on the site WordPress.org Forums:
Hi @mealto, Sure, support[at]richplugins.com Thanks!

2 months ago

Posted a reply to Change Star Color, on the site WordPress.org Forums:
Hi @mealto, Please send link to the page where I can check it. Thanks!

2 months ago

Posted a reply to Change Star Color, on the site WordPress.org Forums:
Hi @mealto, Yes, through this additional css code: .wp-gr.wpac .wp-google-review .wp-star svg path { fill:…

2 months ago

Posted a reply to Specify a cache validator, on the site WordPress.org Forums:
Hi @topsan123, If I'm correct, you asked about the last link to Google profile image,…

2 months ago

Posted a reply to Use the shortcode and displays only stars, no reviews, on the site WordPress.org Forums:
Hi @wythechen, First of all, please try to reinstall the plugin from scratch (be careful,…

2 months ago

Posted a reply to doesn’t work with restricted API?, on the site WordPress.org Forums:
Hi @trevorwood, You are most likely using a plugin that works on the client side…

2 months ago

Posted a reply to Reviews are not updated, on the site WordPress.org Forums:
Hi @matty90, Could you send the debug information to support[at]richplugins.com? Thanks!

2 months ago

Posted a reply to Reviews are not updated, on the site WordPress.org Forums:
Hi @jiacheng96, Please send debug information to support. Thanks!

2 months ago

Posted a reply to Error oAuth #100, on the site WordPress.org Forums:
Hi @eduxpw, Seems, it has been fixed, please reopen the ticket if not. Thanks!

2 months ago

Posted a reply to no any error but latest review doesn’t show up, on the site WordPress.org Forums:
Hi @topsan123, The plugin uses the Google Places API to get your reviews. The API only returns the 5…

2 months ago

Posted a reply to Looks great, waiting for it to update though!, on the site WordPress.org Forums:
Hi @anton_th, Could you check if it's updated? If not could you send the debug…

2 months ago

Posted a reply to no any error but latest review doesn’t show up, on the site WordPress.org Forums:
Hi @topsan123, Could you send the debug information from the page WordPress Settings / Google…

2 months ago

Posted a reply to Login failes, on the site WordPress.org Forums:
Hi @dahype, First of all, could you please check and confirm following? 1. You're using…

2 months ago

Posted a reply to Reviews are not auto updating, on the site WordPress.org Forums:
Hi @chadwheeler71, We replied, please check. The issue in the Google Billing, you need to…

3 months ago

Posted a reply to Reviews are not auto updating, on the site WordPress.org Forums:
Hi @chadwheeler71, Please send the debug information from the settings page (WordPress Settings / Google…

3 months ago

Posted a reply to Not working, API error – Google requires billing enabled?, on the site WordPress.org Forums:
Hi @wordmax, Sorry, I need to close this topic like a duplicate of https://wordpress.org/support/topic/google-error-you-must-enable-billing-on-the-google-cloud-project. Please…

3 months ago

Posted a reply to SQL error upgrade from v1.8.7 `hide`, on the site WordPress.org Forums:
Hi @smithpress1, Thank you for your help to improve the plugin, it's great! I have…

3 months ago

Posted a reply to Hide time and make random, on the site WordPress.org Forums:
Hi @jaroslawistok, Thank you for your great suggestions and we happy to help! First of…

3 months ago

Posted a reply to GOOGLE ERROR: You must enable Billing on the Google Cloud Project, on the site WordPress.org Forums:
Hi @pushka, Thank you for note! Unfortunately, this is true. Thanks!

3 months ago

Posted a reply to Facebook stars, on the site WordPress.org Forums:
Hi @bba01, The plugin shows a negative recommendation as a review with 1 star and…

3 months ago

Posted a reply to Multiple locations, on the site WordPress.org Forums:
Hi @shroomers88, If you need to create a template shortcode for several Google places and…

3 months ago

Posted a reply to Avatar quality not good in widget and mobile menu nav slide, on the site WordPress.org Forums:
Hi @topsan123, We have fixed this (default avatar quality) in the next version 1.8.9, the…

3 months ago

Posted a reply to URGENT: Review not showing only place title and rating, on the site WordPress.org Forums:
Hi, Try to re-install the plugin from scratch: 1. Save Google Places API key and…

3 months ago

Posted a reply to Portal, on the site WordPress.org Forums:
Hi @monwordpress, The plugin is designed in such a way that you need to manually…

3 months ago

Posted a reply to Doesn’t work, on the site WordPress.org Forums:
Hi @lukaszzelezny, Could you tell us more about this? What exactly doesn't work?

3 months ago

Posted a reply to Avatar quality not good in widget and mobile menu nav slide, on the site WordPress.org Forums:
Hi @topsan123, Could you clarify what exactly works and what we need to fix? Because…

3 months ago

Posted a reply to Is it possible to link the slider or reviews out to leave reviews?, on the site WordPress.org Forums:
Hi @gyfdeveloper, Sorry, you can't paste this link to the plugin, because there's no such…

3 months ago

Posted a reply to Avatar quality not good in widget and mobile menu nav slide, on the site WordPress.org Forums:
Hi @topsan123, About your second question. Could you try disable the Lazy Load Image option…

3 months ago

Posted a reply to How can I translate your plugin?, on the site WordPress.org Forums:
Hi @topsan123, The time-ago library is a JavaScript assets and loads in the browsers, the…

3 months ago