WordPress.org

Posted a reply to WP VR Suddenly stopped working, on the site WordPress.org Forums:
Hi, We're glad that your issue is resolved now. If you face any more issues…

1 day ago

Posted a reply to Gyroscope doesn’t work in HTTPS site, on the site WordPress.org Forums:
Hi, We have released an update that should solve the gyroscope issue. Can you please…

2 days ago

Posted a reply to WP VR Suddenly stopped working, on the site WordPress.org Forums:
Hi, Are you using any optimization plugin for it? If you're using Autoptimize, you can…

2 days ago

Posted a reply to [target.includedDestination] Shopping Error, on the site WordPress.org Forums:
Hi @mortimer , Sorry for taking it so long. We had a technical issue so…

2 weeks ago

Posted a reply to No hotspot on mobile, on the site WordPress.org Forums:
Hi @raba34 , Can you also check if you're using the latest version of both…

2 weeks ago

Posted a reply to No hotspot on mobile, on the site WordPress.org Forums:
Hi @alfab, Can you tell us which version of the plugin you're using? We had…

2 weeks ago

Posted a reply to Gyroscope doesn’t work in HTTPS site, on the site WordPress.org Forums:
Hi, We're sorry that you're facing this issue. Hopefully, we'll release an update within the…

2 weeks ago

Posted a reply to No hotspot on mobile, on the site WordPress.org Forums:
Hi, We checked the tour and we can see the hotspots on the tour. If…

2 weeks ago

Posted a reply to Does free version work for Pinterest?, on the site WordPress.org Forums:
Hi, Yes, with the free version, you can auto-post to Pinterest. Follow this documentation to…

2 weeks ago

Posted a reply to WP VR on Samsung S8, on the site WordPress.org Forums:
Hi, We've released an update today that should fix your issue. Update the plugin and…

3 weeks ago

Posted a reply to 360 video not loading on Iphone IOS 13, on the site WordPress.org Forums:
Hi, Can you publish the tour on a test page and give us the link?…

3 weeks ago

Posted a reply to info hotspot problem, on the site WordPress.org Forums:
Hi, Can you give us the link to your tour? Thanks.

3 weeks ago

Posted a reply to WP VR on Samsung S8, on the site WordPress.org Forums:
Hi, Thank you for letting us know about it. We've identified the issue and working…

3 weeks ago

Posted a reply to Scripts and Styles should only be enqueued when needed, on the site WordPress.org Forums:
Hi, We've added the feature on the latest version of the plugin. Go to WPVR…

3 weeks ago

Posted a reply to Moving with the mouse is not possible, on the site WordPress.org Forums:
Hi, We've fixed the issue and released an update of the plugin. If you're using…

3 weeks ago

Posted a reply to Moving with the mouse is not possible, on the site WordPress.org Forums:
Hi, Can you give us the link to your tour? Thanks.

3 weeks ago

Posted a reply to Your license key has reached its activation limit., on the site WordPress.org Forums:
Hi, Send us an email at support@rextheme.com with this two information: The email ID you…

4 weeks ago

Posted a reply to Scripts and Styles should only be enqueued when needed, on the site WordPress.org Forums:
We are working on it.

1 month ago

Posted a reply to Can’t install, on the site WordPress.org Forums:
Checked and updated version 1.1.0

1 month ago

Posted a reply to Share to Twitter does not work, on the site WordPress.org Forums:
Hi, Can you send us an email to our support mail: support@rextheme.com ? Thanks.

1 month ago

Posted a reply to Share on FB fanpage not work., on the site WordPress.org Forums:
Because you need to submit your app for review to make it live. The permissions…

1 month ago

Posted a reply to mouse scroll for zoom in/out, on the site WordPress.org Forums:
Yes possible. Will add a switch enabler and update this Thursday.

1 month ago

Posted a reply to Does it support Google business data feed?, on the site WordPress.org Forums:
Hi, According to the instructions, you can create a feed for Google Dynamic Search Ads…

2 months ago

Posted a reply to Tour not showing on public page., on the site WordPress.org Forums:
Hi, Can you send us a screenshot of the hotspot settings at our support mail…

2 months ago

Posted a reply to Producs feed do not sync in google merchant, on the site WordPress.org Forums:
Hello, What did you schedule on the Sent To Google Merchant option? If you schedule…

2 months ago

Posted a reply to Tour will not show – Panellum is not defined error, on the site WordPress.org Forums:
Okay, It is conflicting with the plugin you are using for social share only.

2 months ago

Posted a reply to Undefined variable undefined variable: custom_control, on the site WordPress.org Forums:
ALready fixed the problem. Will update tomorrow

3 months ago

Posted a reply to Tour will not show – Panellum is not defined error, on the site WordPress.org Forums:
I don't see any tour inside the page link. But I fixed the problem. I…

3 months ago

Posted a reply to Hotspot incorrect location on Pages, on the site WordPress.org Forums:
Mail us at support@rextheme.com We can help you to solve the issue.

3 months ago

Posted a reply to Tour will not show – Panellum is not defined error, on the site WordPress.org Forums:
Please send us the page link

3 months ago

Posted a reply to Settings missing on plugin, on the site WordPress.org Forums:
Contact us on support@rextheme.com, we will try to solve your issue.

3 months ago

Posted a reply to Settings missing on plugin, on the site WordPress.org Forums:
What version you are using? Are you using the premium version? And also for preview,…

3 months ago

Posted a reply to Button size, on the site WordPress.org Forums:
You can turn on/off and customize the button icons. Follow this documentation: https://rextheme.com/docs/wp-vr/getting-started/show-controls/

3 months ago

Posted a reply to Feeds no showing products, on the site WordPress.org Forums:
Hello, This is Sadi from RexTheme. There is a possibility of batch processing getting stuck,…

3 months ago

Posted a reply to Button size, on the site WordPress.org Forums:
Send us the page link to check.

3 months ago

Posted a reply to Hotspot incorrect location on Pages, on the site WordPress.org Forums:
You have posted same tour with the same id twice on the same page. Remove…

3 months ago

Posted a reply to Some Questions (Zoom, Quality), on the site WordPress.org Forums:
1. A custom zoom control feature is available on our pro version. You may check…

3 months ago

Posted a reply to The site is experiencing technical difficulties, on the site WordPress.org Forums:
Hi @exifi, this issue is usually a result of plugin conflict. You can send us…

3 months ago

Posted a reply to [WP VR - 360 Panorama and virtual tour creator for WordPress] Issues on making images zoomable, on the site WordPress.org Forums:
We will check details and let you know as soon as possible.

4 months ago

Posted a reply to [WP VR - 360 Panorama and virtual tour creator for WordPress] 360 not loading on phone, on the site WordPress.org Forums:
Can you tell us the size of the image you uploaded (height x width)?

5 months ago