Posted a reply to Cannot connect, on the site WordPress.org Forums:
Hi @macksix, We've had a pretty big issue on our server backend, which implied service…

1 week ago

Posted a reply to 5.8.1 compatibility ?, on the site WordPress.org Forums:
Hi @theblinkagency The plugin has been updated, and the compatibility with WP 5.8.2 has been…

2 months ago

Posted a reply to Optimization speed is very very slow, on the site WordPress.org Forums:
Hi @zotezo Sorry for this late reply. It depends of the bandwidth of your server.…

7 months ago

Posted a reply to ReSmush.It Error, on the site WordPress.org Forums:
Hi @saronitz If seems really strange. Try to uninstall/reinstall the whole plugin. It seems a…

7 months ago

Posted a reply to Access for Editor user role?, on the site WordPress.org Forums:
Hi @chillsunfire The plugin will not handle roles natively, but you can provide permissions that…

7 months ago

Posted a reply to CronJobs Settings Format, on the site WordPress.org Forums:
Hi @whisperwow I think your command line is incorrect. At first sight, it should be…

7 months ago

Posted a reply to New restore media library function is not working, on the site WordPress.org Forums:
Hi @tomowow You have a button in the plugin to restore the whole library. It…

7 months ago

Posted a reply to Backups, on the site WordPress.org Forums:
Hi @keeponrocking It preserve a file named yourimage-unsmushed.jpg in your media library. The plugin is…

7 months ago

Posted a reply to An error occured when contacting webservice. Please try again later., on the site WordPress.org Forums:
Hi guys, Can you provide us more details ? There's currently a network issue in…

7 months ago

Posted a reply to Image Kit + Resmush.it, on the site WordPress.org Forums:
Hi @barnabas1 We do not advice to use different image optimizers. Only one is enough…

7 months ago

Posted a reply to not working, on the site WordPress.org Forums:
Hi guys, Do you have a particular error showed in your browser console ? Any…

7 months ago

Posted a reply to Smushed blurry images, on the site WordPress.org Forums:
Hi @linduzza3, I had a quick look at your website and didn't noticed any particular…

9 months ago

Posted a reply to Plugin Never Completes Optimizing Images, on the site WordPress.org Forums:
Hi @joyryde I'm a bit surprised as these instructions are standard Wordpress behavior. Can you…

9 months ago

Posted a reply to Plugin Never Completes Optimizing Images, on the site WordPress.org Forums:
Hi guys Thanks for these feedback. Not sure to understand @joyryde, did you managed to…

9 months ago

Posted a reply to Plugin Never Completes Optimizing Images, on the site WordPress.org Forums:
Hi @joyryde Since then, it should have decrease the number of unoptimized pictures through CRON.…

9 months ago

Posted a reply to Option to remove database entries after uninstall, on the site WordPress.org Forums:
Hi @Jon, Sorry to hear that you're no satisfied with our plugin. We haven't manage…

9 months ago

Posted a reply to Images outside wp-uploads, on the site WordPress.org Forums:
Hi @tomiqa For the moment, we do not assure support on external media libraries, which…

9 months ago

Posted a reply to Plugin Never Completes Optimizing Images, on the site WordPress.org Forums:
Hi @elabranche @joyryde Thanks for using our plugin! In pretty big media libraries, we strongly…

9 months ago

Posted a reply to Webservice error, on the site WordPress.org Forums:
Good to know! Feel free to review our plugin if you like to use it…

11 months ago

Posted a reply to disable lazy load, on the site WordPress.org Forums:
Hi @dodo90z, Our plugin is providing only image optimization, and doesn't offer any lazy load…

11 months ago

Posted a reply to Webservice error, on the site WordPress.org Forums:
Hi @aiwo We haven't monitored any downtime on our API, do you still have the…

11 months ago

Posted a reply to Bug in plugin – delete lines from picture name, on the site WordPress.org Forums:
Hi @tripmedia, Thanks for using our plugin. Can you provide us the expected name of…

11 months ago

Posted a reply to Optimization hangs, and reports 502 code, then it does nothing, on the site WordPress.org Forums:
Hi @klaszewski, Thanks for using our plugin! Is it a new behavior ? If you…

11 months ago

Posted a reply to Exclude Filetype from auto optimization, on the site WordPress.org Forums:
Hi @luisbeonline There's no exclusion by filetype, but you can disable the optimization on some…

11 months ago

Posted a reply to How can I set the optimization level of a few images in the media library?, on the site WordPress.org Forums:
Hi @a4jpcom Thanks for this request. Anyway we haven't provided any way of doing this,…

11 months ago

Posted a reply to Bulk disable resmush.it, on the site WordPress.org Forums:
Hi @andersi913, Why do you want to disable optimization if all pictures have already been…

11 months ago

Posted a reply to Add compatibility with the latest version, on the site WordPress.org Forums:
Hi @bboynotime The plugin is fully compatible with the latest WP version. We'll provide an…

11 months ago

Posted a reply to Contact with the team, on the site WordPress.org Forums:
Hi @kajanocha, thanks for this review. We've provided all answers concerning GDPR in the following…

11 months ago

Posted a reply to URGENT – processing personal data, on the site WordPress.org Forums:
Hi @kajanocha There's strictly no personal data collected or used or stored by the plugin.…

11 months ago

Posted a reply to Not working, on the site WordPress.org Forums:
Hi @rubenvankempen, Depending on your hosting provider, they normally provide you some "Logs". Ask them…

12 months ago

Posted a reply to Cannot edit reSmush-ed images, on the site WordPress.org Forums:
OK! Thanks for the feedback. Cheers, Charles

12 months ago

Posted a reply to cron & max_execution_time, on the site WordPress.org Forums:
Thanks @macksix, it has been corrected on our website!

1 year ago

Posted a reply to Not working, on the site WordPress.org Forums:
Hi @rubenvankempen Sorry for this very late reply, I suppose the whole process is stucked,…

1 year ago

Posted a reply to How to delete backup images, on the site WordPress.org Forums:
Hi @emresert86 , Sorry for this very late reply. You have an option on the…

1 year ago

Posted a reply to Disable plugin on certain CPT, on the site WordPress.org Forums:
Hi @giangel84 Unfortunately not, as a media can be used by several content types. We…

1 year ago

Posted a reply to Are original images changed or duplicated?, on the site WordPress.org Forums:
Hi @eddiernaranjo, The plugin reduces the size of the original files and of resized images,…

1 year ago

Posted a reply to Reduced by 0 (0 saved) & An error occured when contacting webservice, on the site WordPress.org Forums:
Hi @gissagiswara, According to log files, it seems to run fine. Do you still have…

1 year ago

Posted a reply to SSL certificates expired on resmush.it servers, on the site WordPress.org Forums:
Hi @mihai345 @mattf10, As I said in this thread : https://wordpress.org/support/topic/ssl-error-38/, we've fixed this error…

1 year ago

Posted a reply to SSL ERROR, on the site WordPress.org Forums:
Hi @mihai345 @claudsonm , We've fixed this error this week, there was a misconfiguration on…

1 year ago

Posted a reply to An error occured when contacting web service., on the site WordPress.org Forums:
Hi @kharris94, Sorry for this issue, the server errors may have been fixed since! Cheers,…

1 year ago

Posted a reply to WordPress thumbnail functions, on the site WordPress.org Forums:
Hi @jamesleo, Of course yes :) Hope it'll bring you entire satisfaction. Cheers, Charles

1 year ago

Posted a reply to WebP Support, on the site WordPress.org Forums:
Hi Guys, We've received our queries, we now it's a major enhancement of the Service…

1 year ago