Profiles

Posted a reply to Invalid Credentials, on the site WordPress.org Forums:
Thanks for the update @mcapy. Your account is fully enabled without any restrictions. It is…

Posted a reply to Invalid Credentials, on the site WordPress.org Forums:
Hey @mcapy, Are you sure that the 'CLOUDINARY_URL=' prefix that exits when copying the environmental…

Posted a reply to Cloudinary Error: Cloud_name Mismatch, on the site WordPress.org Forums:
Hey @riggsba, Can you please open a support ticket at support@cloudinary.com so we can proceed…

Posted a reply to Cloudinary Error: Cloud_name Mismatch, on the site WordPress.org Forums:
Thanks for the additional information @riggsba. Upon checking our logs, I can see requests to…

Posted a reply to Cloudinary Error: Cloud_name Mismatch, on the site WordPress.org Forums:
Hey @riggsba, This is most likely an issue with the Cloud Name<=>API Key combination provided…

Posted a reply to Fatal Error in Version 2.1.9, on the site WordPress.org Forums:
Hi @ash_hitch, We've just released the new version of the plugin (v2.2.0) a few days…

Posted a reply to Fatal Error in Version 2.1.9, on the site WordPress.org Forums:
Thanks for the additional information @ash_hitch. The upcoming release should fix the issue that you…

Posted a reply to Fatal Error in Version 2.1.9, on the site WordPress.org Forums:
Hi @ash_hitch, Thank you for reporting this. In order to be able to further investigate…

Posted a reply to Certain images are replaced with images in other posts, on the site WordPress.org Forums:
My pleasure @chevindu! Please let me know if you still run into any issues after…

Posted a reply to Certain images are replaced with images in other posts, on the site WordPress.org Forums:
Hey @chevindu, Cloudinary uses a combination of resource type (i.e. image, video, raw), type (i.e.…

Posted a reply to Certain images are replaced with images in other posts, on the site WordPress.org Forums:
Hi @chevindu, Sorry for the delay in response. Can you please check if the images…

Posted a reply to Certain images are replaced with images in other posts, on the site WordPress.org Forums:
Hi @chevindu, Can you please share with me what plugins you use, your Wordpress plugin…

Posted a reply to Automatic Image Format, on the site WordPress.org Forums:
Hi @diogocardoso2010, Upon taking a look at your site and picking up some random product…

Posted a reply to Cloudinary Uploading Interface, on the site WordPress.org Forums:
Hi Praveen, Would you care to elaborate more on your last comment, I'm not quite…

Posted a reply to Taxonomy Transformations, on the site WordPress.org Forums:
Hi @danielahross, Is the URL that you've shared: https://res.cloudinary.com/de1c27uwb/image/upload/$wpsize_!woocommerce_single!,w_960,h_650,c_scale/v1590147068/Screenshot-2020-05-21-at-14.38.31.png, where the global transformations are omitted…

Posted a reply to Fatel Error, on the site WordPress.org Forums:
Hi @kumarbbit, Can you please open a support ticket at support@cloudinary.com, attaching this image of…

Posted a reply to Exclude .pdfs from sync, on the site WordPress.org Forums:
@macmacch thanks for creating the support ticket. Please let me know if the issue was…

Posted a reply to Exclude .pdfs from sync, on the site WordPress.org Forums:
Hi @macmacch, I'm afraid that at the moment there's no option to exclude PDFs in…

Posted a reply to Cannot Initialize V2.0.3, on the site WordPress.org Forums:
Hi Angus, Can you kindly open a support ticket at support@cloudinary.com so we can investigate…

Posted a reply to Critical error, on the site WordPress.org Forums:
@danielbenjamins Our dev team assumes that they have found the root cause for the issue…

Posted a reply to It. does. not. work!, on the site WordPress.org Forums:
Hi @sikth, Can you please share some additional information about the issue you are experiencing?…

Posted a reply to Plugin pushing images back to WP, on the site WordPress.org Forums:
Hi @red_wolf and @angah85 The new plugin’s architecture is designed to keep the WordPress storage…

Posted a reply to Fatal error: require_once(): Failed opening required, on the site WordPress.org Forums:
Hi Darren, Have you uninstalled/deactivated v1 of the plugin before manually installing the v2 beta…