Profiles

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @woonami, @babylon1999, @ihereira and @xue28, as recommended I got in touch with my hosting…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @woonami yes, really strange... And yes, I have deleted and reinstalled WooCommerce plugin. I…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @babylon1999 okay, I understand that these jobs are not part of woocommerce and cannot…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @ihereira I proceeded as requested and waited one day. The pending actions regularly fail.…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @ihereira I updated to version 7.5.0 and updated database as well. No change -…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @babylon1999 thank you for your response! File download method is "force downloads" and this…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi again @babylon1999 unfortunately there's still no solution - not even a known cause. But…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @babylon1999 when recognizing the database issue, I already tried those tools: update database, verify…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi again! I found out that database table wc_download_log is not getting new entries when…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @babylon1999, I contacted my host and the told me how to disable all server-side…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @ihereira, May I ask if you clear the transients under WooCommerce > status > tools,…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Hi @xue28 Yes, that's correct. The issue is not happening in clone site. Here's System…

Posted a reply to Number of product downloads not counted, on the site WordPress.org Forums:
Dear @xue28, Thank you for your response. We already have a clone of our site…