Profiles

Bio

I’m Pulak, a WordPress Technical Support Engineer with 5+ years of experience solving complex challenges and helping users get the best out of their websites. With a strong background in Computer Science and a passion for all things WordPress, I specialize in troubleshooting, performance optimization, and ensuring smooth, secure, and high-quality user experiences. I love turning tough technical issues into simple solutions and having a bit of fun along the way. Proud to support the amazing community at @ShapedPlugin.

Badges

CODE
2 badges
Pattern Author '23 Plugin Developer
CONTENT
1 badge
Photo Contributor '23
PRACTICE
1 badge
Support Contributor '26
POLYGLOTS
1 badge
Translation Contributor '23

Current Job

Technical Support Engineer
Present
ShapedPlugin

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days
3contributions
high0
medium3
score3
Last 90 days
30contributions
high0
medium30
score30
Last 12 months
101contributions
high0
medium101
score101

Contributions

Type
July 2026
Jul 13 Mon · 03:09
Forums med
Posted a reply to Fatal error in AssetsHandler.php during Customizer preview, on the site WordPress.org Forums:
Hi @zoofy, Feel free to contact us if you need further assistance. Have a nice…
Jul 10 Fri · 10:49
Forums med
Posted a reply to Fatal error in AssetsHandler.php during Customizer preview, on the site WordPress.org Forums:
Hello @zoofy, We have released a new version(3.1.6) of the plugin addressing the issue. We request…
Jul 06 Mon · 10:40
Forums med
Posted a reply to Fatal error in AssetsHandler.php during Customizer preview, on the site WordPress.org Forums:
Hello @zoofy, Thanks for contacting us and sharing the error details. We have not yet…
June 2026
Jun 19 Fri · 10:56
Forums med
Posted a reply to JavaScript error in Widgets editor: getCurrentPostType is undefined, on the site WordPress.org Forums:
Hello @a723bk, We have released a new version of the plugin, which is VERSION -…
Jun 19 Fri · 08:23
Forums med
Posted a reply to JavaScript error in Widgets editor: getCurrentPostType is undefined, on the site WordPress.org Forums:
Hello @a723bk, Thanks for sharing the error log and informing us the issue you have…
Jun 15 Mon · 10:43
Forums med
Posted a reply to Video Looks Broken when in Slider Mode, on the site WordPress.org Forums:
Hello @ochrogasting, Hope the issue was resolved. We are marking the thread as resolved. Feel…
Jun 11 Thu · 03:52
Forums med
Posted a reply to Carousel block – Title Length set to “Full” but titles are still truncated, on the site WordPress.org Forums:
Hello @webadimark, After going through a deep investigation, we were able to produce the issue…
Jun 09 Tue · 06:25
Forums med
Posted a reply to Carousel block – Title Length set to “Full” but titles are still truncated, on the site WordPress.org Forums:
Hello @webadimark, Thank you for reporting the issue in detail. We tested the Carousel block…
Jun 09 Tue · 06:19
Forums med
Posted a reply to Prevent URL changes by changing the page type, on the site WordPress.org Forums:
Hello @olistic, Unfortunately, the option to update the slug is not available at the moment.…
Jun 09 Tue · 06:06
Forums med
Posted a reply to Video Looks Broken when in Slider Mode, on the site WordPress.org Forums:
Hello @ochrogasting, Thanks for reaching us. Hope you are doing great today! You can use…

Support Rep

19 plugins

Translations

1 locale
bn_BD বাংলা (Bengali) Translation Contributor