WordPress.org

Posted a reply to Large number of DB calls when viewing notifications causes extreme site slowdown, on the site WordPress.org Forums:
Hello @technologypoet, Sorry for the inconvenience caused to you. Thanks for sharing details. I will…

2 years ago

Posted a reply to Buddypress activity commenting make new post, on the site WordPress.org Forums:
Hello @raviup33, Thanks for your feedback. I am checking on your query with the team.…

2 years ago

Posted a reply to Really long load time for members with many photos, on the site WordPress.org Forums:
Hello @technologypoet, This is Pranali from rtMedia team. Thanks for contacting us. We have received…

2 years ago

Posted a reply to Buddypress activity commenting make new post, on the site WordPress.org Forums:
Hello @shahriar83, We have released rtMedia 4.5.6 with some fixes related to BuddyPress activity comments.…

2 years ago

Posted a reply to Sorry !! There’s no media found for the request !!, on the site WordPress.org Forums:
Hello @xxxhoop, Can you please go through this guide to troubleshoot this issue? https://rtmedia.io/docs/troubleshooting/basic-diagnosis-guide/ Also,…

2 years ago

Posted a reply to Version 4.5.5 breaks buddypress activity comments, on the site WordPress.org Forums:
Hello all, This is Pranali from rtMedia team. We have fixed this issue and will…

2 years ago

Posted a reply to update button in the Activity stream disappears, on the site WordPress.org Forums:
Hello @yuravw, Could you please mention with which BuddyPress template(Legacy or Nouveau) you are facing…

2 years ago

Posted a reply to Extendable with good support, on the site WordPress.org Forums:
Hello @outdoorphoto, Thank you so much for your valuable feedback and taking the time to…

3 years ago

Posted a reply to Issue report with Nginx helper, on the site WordPress.org Forums:
Hello Alex, I asked the team to check your query and try regenerating the issue.…

3 years ago

Posted a reply to European Data Protection Law (GDPR), on the site WordPress.org Forums:
Hello, We have replied to your same query posted on our community forum here -…

3 years ago

Posted a reply to Good support and plugin, on the site WordPress.org Forums:
Hello, Thank you so much for your wonderful feedback and taking the time to give…

3 years ago

Posted a reply to WP Disable plugin cause RTmedia serious problem, on the site WordPress.org Forums:
Hello Alex, There may exist some conflicts between two or more plugins. Please, once try…

3 years ago

Posted a reply to comment_media = false;, on the site WordPress.org Forums:
Hello @damndramaqueen, As we discussed here - http://community.rtcamp.com/t/comment-media-false/8876/5 There was a JavaScript conflict in the…

4 years ago

Posted a reply to Problem with rtMedia, on the site WordPress.org Forums:
Hello @livingflame, We tried adding the code and activating the plugin you mentioned but couldn't…

4 years ago

Posted a reply to rtMedia v4.4, on the site WordPress.org Forums:
Hello @sarkku, Sorry for the inconvenience you have faced. BuddyPress group wall post should work…

4 years ago

Posted a reply to Bad URL to media with WPML, on the site WordPress.org Forums:
Hello Stephane, We have already replied you on our support forum for this query. Thank…

4 years ago

Posted a reply to Amazing Plugin, on the site WordPress.org Forums:
Hello, Thank you so much for your valuable feedback and taking the time to give…

4 years ago

Posted a reply to Change the name from “Media” to ” Photos”, on the site WordPress.org Forums:
Hello Canimjain, #1 You can rename the "Media" menu using rtMedia defined constants here -…

4 years ago

Posted a reply to NO PO file found, on the site WordPress.org Forums:
Hello Alex, You can rename the Media tab name using the predefined constants. Here is…

4 years ago

Posted a reply to rtMedia for WordPress, BuddyPress and bbPress plugin causing footer issue, on the site WordPress.org Forums:
You are welcome, Malaruban. We are glad to know that your issue has been fixed.…

4 years ago

Posted a reply to rtMedia for WordPress, BuddyPress and bbPress plugin causing footer issue, on the site WordPress.org Forums:
Hello Malaruban, Could you please once confirm if you face the same issue when you…

4 years ago

Posted a reply to New update 4.3 crashes sites!, on the site WordPress.org Forums:
Hello Excellins, Sorry, for the inconvenience you have faced and delay in reply. Are you…

4 years ago

Posted a reply to Great Presales and Aftersales Support, on the site WordPress.org Forums:
Hello, Thank you so much for your wonderful feedback and taking the time to give…

4 years ago

Posted a reply to Plugin freezes site on media tab, on the site WordPress.org Forums:
Hello dunnjust, Please try adding below style under rtMedia -> Settings -> Custom CSS. body.media.buddypress…

5 years ago