Posted a reply to [WP Support Plus Responsive Ticket System] Archiving tickets older than (eg.) 2 years ago, on the site WordPress.org Forums:
Hello @dan1980 This forum does not allow to provide support for premium products. Please create…

9 months ago

Posted a reply to ByPass Guest Login and specify name and email programatically, on the site WordPress.org Forums:
Hi there, It is working as per your requirement and will never asks for user…

4 years ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[WP Support Plus Responsive Ticket System] Import info from Zendesk?, on the site WordPress.org Forums:
Unfortunately it is not possible.

4 years ago

Posted a reply to [WP Support Plus Responsive Ticket System] Can’t save list columns settings, on the site WordPress.org Forums:
Hi @pumpk1in, We have tested accordingly and working fine for us. Please deactivate all other…

4 years ago

Posted a reply to Reviews lost for my plugin on wordpress.org, on the site WordPress.org Forums:
Thank you very much Jacob, I’ll certainly do that.

4 years ago

Posted a reply to Reviews lost for my plugin on wordpress.org, on the site WordPress.org Forums:
Further info: There was 163 5-stars and now it came down to 142. Here is…

4 years ago

Posted a reply to Display Age of Ticket on Ticket Page, on the site WordPress.org Forums:
Hello @daneloctober, Thank you for this idea. We have accepted this for future development of…

4 years ago

Posted a reply to File Attachments BUG, on the site WordPress.org Forums:
Hello guys, Can you please elaborate this further? We need more clarity of the issue.

4 years ago

Posted a reply to Request for new features, on the site WordPress.org Forums:
Hey @rodcoiler, On filter for status, priority, etc., we have enabled to display top 5…

4 years ago

Posted a reply to Get the last editor in ticket list, on the site WordPress.org Forums:
We have accepted this for future development. You may see this in couple of updates.…

4 years ago

Posted a reply to FIELD DESCRIPTION does not work, on the site WordPress.org Forums:
@aveste, Sorry for the delay in reply here. I hope this issue was resolved with…

4 years ago

Posted a reply to No more “canned replies?”? Why?, on the site WordPress.org Forums:
@twd, Canned reply is part of premium feature. Please check premium add-on page to know…

4 years ago

Posted a reply to Get the last editor in ticket list, on the site WordPress.org Forums:
Hi Nikhil, This is very good suggestion to implement in future. Please take it in…

4 years ago

Posted a reply to You have to pay to make it useable, on the site WordPress.org Forums:
Thank you for your review. We are most affordable among the other ticketing systems available.…

4 years ago

Posted a reply to have to pay to useit, on the site WordPress.org Forums:
Thank you for your review. We are most affordable among the other ticketing systems available.…

4 years ago

Posted a reply to 2 years of wasted time and upset clients. This is a terrible choice., on the site WordPress.org Forums:
Thank you for your review. As you already said we always help, we always try…

4 years ago

Posted a reply to A complete waste of time, on the site WordPress.org Forums:
Thank you for sharing your review. I guess there is some conflict with your installation…

4 years ago

Posted a reply to Custom Drop-Down issue, on the site WordPress.org Forums:
Hello, This is known issue and will be fixed within 4-5 days of update.

4 years ago

Posted a reply to Field values being placed on one line, on the site WordPress.org Forums:
Hello guys, Sorry for the delay in reply here. This is known issue and will…

4 years ago

Posted a reply to Link to allow sign up, on the site WordPress.org Forums:
Hi there, Sorry for the delay in reply here as we are going through large…

4 years ago

Posted a reply to Cannot translate ‘Forgot your password?’, on the site WordPress.org Forums:
Hello @mau5, What version you have installed? We have fixed spelling mistake in 9.0.2. Regarding…

4 years ago

Posted a reply to Front-end does not load, on the site WordPress.org Forums:
Hello @thedark, I see it is working on link you given. I think you might…

4 years ago

Posted a reply to All data lost…, on the site WordPress.org Forums:
Hello @belbernard, We are waiting for your reply in ticket. Please take a look at…

4 years ago

Posted a reply to Custom layout for support page, on the site WordPress.org Forums:
Hello @aivarszerg & @gilead5050, It is possible, please go to general setting for support plus…

4 years ago

Posted a reply to All data lost…, on the site WordPress.org Forums:
Hello @belbernard Thank you for creating ticket. I have checked your ticket and also replied…

4 years ago

Posted a reply to All data lost…, on the site WordPress.org Forums:
Hello @belbernard, Thank you for getting back here. Can you please share your Ticket ID…

4 years ago

Posted a reply to All data lost…, on the site WordPress.org Forums:
Hello @belbernard, Sorry for the inconvenience caused! You must have mis-understood the new version, ticket…

4 years ago

Posted a reply to New update breaks my design, on the site WordPress.org Forums:
You are welcome :-) Please let me know whether it worked or not. We listened…

4 years ago

Posted a reply to Integrated version – Search, on the site WordPress.org Forums:
Hi there, Please update to new version 9.0.2 and check the issues again. We tried…

4 years ago

Posted a reply to Ticket list – Title number of characters, on the site WordPress.org Forums:
Hi there, Thank you for reporting this. I have taken this to our development and…

4 years ago

Posted a reply to v9.0.1 crashes my woocommerce, on the site WordPress.org Forums:
Hi there, Thank you for the ticket number, our agent have already replied on 03…

4 years ago

Posted a reply to Integrated version Panel size, on the site WordPress.org Forums:
Hi there, Sorry for the delay in reply here as we ware busy in new…

4 years ago

Posted a reply to New update breaks my design, on the site WordPress.org Forums:
Hi @chrisdr2, Sorry for the delay in reply here as we ware busy in new…

4 years ago

Posted a reply to Integrated Page Display, on the site WordPress.org Forums:
Hi there, Sorry for the delay in reply here as we ware busy in new…

4 years ago

Posted a reply to Two branches of WP Support Plus, on the site WordPress.org Forums:
Hi @bertran, Sorry for the delay in reply here as we ware busy in new…

4 years ago

Posted a reply to Customize Text by Sections, on the site WordPress.org Forums:
Hi @ldeschenes, Sorry for the delay as we ware busy in new release. I have…

4 years ago

Posted a reply to mail piping bugs, on the site WordPress.org Forums:
Hi there, Thank you for reporting this but as this is premium plugin, I request…

4 years ago

Posted a reply to Client does not open tickets, on the site WordPress.org Forums:
@aaron1986, Unfortunately this is not possible in current functionality and can not be available for…

4 years ago

Posted a reply to WPSP doesnt open tickets, on the site WordPress.org Forums:
Hi @shawn-ssi, Sorry for the delay in reply as we ware busy with the new…

4 years ago