WordPress.org

Posted a reply to Still waiting for your support, on the site WordPress.org Forums:
Hi there, It was replied within 24 hours, you might not receive email notification for…

2 weeks ago

Posted a reply to upgrade, on the site WordPress.org Forums:
Hi @fctnzrt, I have created user account for you on our new site. Please reset…

2 weeks ago

Posted a reply to Skype chat button and Skype call button doesn`t work properly, on the site WordPress.org Forums:
Hi there, Please go to Support Plus > Advanced Setting > Advanced Settings Tab. Here…

3 weeks ago

Posted a reply to Unable to enter text in Desciptionn field for Create Ticket, on the site WordPress.org Forums:
Thank you @thomastthai for posting this here, may be others who face issue can refer…

3 weeks ago

Posted a reply to https padlock goes away when logging in to support frontend, on the site WordPress.org Forums:
Hi there, Please go to this site and check your URL there. Also please share…

3 weeks ago

Posted a reply to Unable to enter text in Desciptionn field for Create Ticket, on the site WordPress.org Forums:
Glad to know you found the issue yourself.

3 weeks ago

Posted a reply to about Custom Slider Menus, on the site WordPress.org Forums:
Yes, you are right!

3 weeks ago

Posted a reply to WP Support Plus Statistics, on the site WordPress.org Forums:
Hi there, Check this page for dashboard shortcode which you can use for this purpose.…

3 weeks ago

Posted a reply to Assigned tickets disappeard, on the site WordPress.org Forums:
Hi there, It depends on your current login role. If you are Support Agent, obviously…

3 weeks ago

Posted a reply to Guest Ticket Submission Shortcode, on the site WordPress.org Forums:
Thanks for the explanation. Unfortunately this is not possible to have this message.

3 weeks ago

Posted a reply to Cannot find Custom Fields, on the site WordPress.org Forums:
Thanks @drondina01 for responding to this. It is correct that this is under settings and…

4 weeks ago

Posted a reply to Check boxes and Description, on the site WordPress.org Forums:
Hi there, No, it is not possible. Yes, it is possible. Please go to Support…

4 weeks ago

Posted a reply to A form for each Agent?, on the site WordPress.org Forums:
Hi there, Sorry, I do not understood this part. Can you please explain this for…

4 weeks ago

Posted a reply to Different levels of access, on the site WordPress.org Forums:
Hi there, Unfortunately your requirement is not possible with this ticketing system.

4 weeks ago

Posted a reply to Guest Ticket Submission Shortcode, on the site WordPress.org Forums:
Hi there, Sorry but can you please explain this more? I do not understood this.

4 weeks ago

Posted a reply to Email Domain Validation, on the site WordPress.org Forums:
Hi there, If you are asking about guest tickets, it is not possible in default…

4 weeks ago

Posted a reply to custom field as variable field not showing for support team, on the site WordPress.org Forums:
You can enable agent to edit ticket. Please look for setting Allow agents to edit…

4 weeks ago

Posted a reply to Guest to Create Account, on the site WordPress.org Forums:
You are welcome :-) I had great weekend, I sure you also have had!

4 weeks ago

Posted a reply to Guest to Create Account, on the site WordPress.org Forums:
Hi there, Please go to your wordpress settings and enable anyone can register. After this…

4 weeks ago

Posted a reply to Plugin does not create tickets., on the site WordPress.org Forums:
Great news! Closing it now :-)

4 weeks ago

Posted a reply to Hide ticket from other users, on the site WordPress.org Forums:
Glad to know it fixed for you!

4 weeks ago

Posted a reply to custom field as variable field not showing for support team, on the site WordPress.org Forums:
Hi @mirdhanic, Yes, it is default behavior. It can not be shown in create ticket…

4 weeks ago

Posted a reply to Plugin does not create tickets., on the site WordPress.org Forums:
Sure! Not really. Because you'll get 100% refund if we fail to fix issues.

4 weeks ago

Posted a reply to Plugin does not create tickets., on the site WordPress.org Forums:
Hi @ame-network again, I personally agree you but on this forum, there are some rules…

1 month ago

Posted a reply to Plugin does not create tickets., on the site WordPress.org Forums:
Hi @ame-network, First of all @jdembowski is right, you should not share login access to…

1 month ago

Posted a reply to Remove description field, on the site WordPress.org Forums:
Hi there, Duplicate ticket. Please go to below link: https://wordpress.org/support/topic/pre-fill-description-field-or-make-it-not-mandatory/

2 months ago

Posted a reply to WP Support Plus plugin issue, on the site WordPress.org Forums:
Hi there, You can include ticket url templete for email notification. For this, please go…

2 months ago

Posted a reply to Cannot create a ticket, on the site WordPress.org Forums:
Hi there, Please follow below basic instructions: Go to Pages and create new page e.g.…

2 months ago

Posted a reply to Can not delete support plus!!!, on the site WordPress.org Forums:
Hello all, Sorry for all the confusion regarding this. We have now fixed issue with…

2 months ago

Posted a reply to Missing elements & sender email security flaw, on the site WordPress.org Forums:
Hi there, Thank you for the info. We have now fixed this issue and soon…

2 months ago

Posted a reply to User registration, on the site WordPress.org Forums:
Hi, Already replied in this post.

3 months ago

Posted a reply to How do users register?, on the site WordPress.org Forums:
Hi @9metis, There is way to register users. Please follow below steps: Go to your…

3 months ago

Posted a reply to Bypass WordPress Dashboard, on the site WordPress.org Forums:
Hi there, Redirecting after registration can not be controlled by our plugin. May be you…

3 months ago

Posted a reply to pradeepmakone.com may be compromised, on the site WordPress.org Forums:
Hi @kno13, Yes, there is no security issues with plugin itself. Please feel free to…

3 months ago

Posted a reply to Documentation, on the site WordPress.org Forums:
Hi there, We suspended it ourselves. Please go through this post to understand it in…

3 months ago

Posted a reply to Two Issues, on the site WordPress.org Forums:
Hi there, No problem, please share your email address on our facebook page, we'll check…

3 months ago

Posted a reply to *BE AWARE*, on the site WordPress.org Forums:
Hi there, We Have suspended it ourselves for security reasons. Please go through this support…

3 months ago

Posted a reply to Account doesn’t exist on the new website, on the site WordPress.org Forums:
You can leave message on our new website.

3 months ago

Posted a reply to Account doesn’t exist on the new website, on the site WordPress.org Forums:
Hi there, Please leave messege and share your registered email address on old site or…

3 months ago

Posted a reply to Two Issues, on the site WordPress.org Forums:
Hi there, This is unusual issue and needs debugging. Please create ticket on our support…

3 months ago

Posted a reply to pradeepmakone.com may be compromised, on the site WordPress.org Forums:
Sorry for the delay as we had to move some contents to our new site.…

3 months ago

Posted a reply to Is your plugin compromised or buggy ?, on the site WordPress.org Forums:
Hi there, I can see you replied in this post saying same problem. Please go…

3 months ago

Posted a reply to CANT DELETE FULLY!!!, on the site WordPress.org Forums:
Hi there, As per our discussion on this post, we can say that your issue…

3 months ago

Posted a reply to Can not delete support plus!!!, on the site WordPress.org Forums:
Hi again, I am glad that it worked for you. Thank you for getting back,…

3 months ago

Posted a reply to Can not delete support plus!!!, on the site WordPress.org Forums:
Hello @wdb040 & @secondc, I am surprised that how deactivated or deleted plugin references can…

3 months ago

Posted a reply to SSL certificate disabled due to your icons, on the site WordPress.org Forums:
Hi there, We can see it is working fine on this page in terms of…

3 months ago

Posted a reply to Easy to use support ticket plugin, on the site WordPress.org Forums:
Hi there, Thank you for your review. Search functionality is already available in filters. Please…

3 months ago

Posted a reply to Functionality looks good, but design is from hell, on the site WordPress.org Forums:
Thank you for your review. We'll look forward to improve in this area.

3 months ago

Posted a reply to Very good plugin, on the site WordPress.org Forums:
Hi there, Thank you for your review. Can you please let us know which buttons…

3 months ago