WordPress.org

Posted a reply to Original Manual Pixel Code vs Plugin (woocommerce), on the site WordPress.org Forums:
1. It depends, if both pixels will load you will have incorrect reports. 2. That's…

4 days ago

Posted a reply to Original Manual Pixel Code vs Plugin (woocommerce), on the site WordPress.org Forums:
Hi, Yes, you have to remove the old pixel if you want to use our…

4 days ago

Posted a reply to Checkout Page Error, on the site WordPress.org Forums:
Hi, This particular problem here is very old, so it can be something else. What's…

4 weeks ago

Posted a reply to Remove the pixel code from the site, on the site WordPress.org Forums:
The plugin can't add anything on your if it's not active. Is suspect you have…

1 month ago

Posted a reply to Editor Access, on the site WordPress.org Forums:
Hi, We don't have such an option It's a good idea, we might add it…

1 month ago

Posted a reply to Error message, on the site WordPress.org Forums:
Don't worry :) Thanks for the update!

1 month ago

Posted a reply to Error message, on the site WordPress.org Forums:
Can you share a screenshot with this "complete message" button, because I don't understand where…

1 month ago

Posted a reply to Error message, on the site WordPress.org Forums:
Hi, What exactly are you clicking before getting this message? Make sure that you have…

1 month ago

Posted a reply to Parse error, on the site WordPress.org Forums:
Hi, We are not allowed to offer support for the pro version here (WordPress policy).…

1 month ago

Posted a reply to WARNING: Can’t match products, on the site WordPress.org Forums:
We have a full article explaining Pixel Helper messages here (linked from the plugin too):…

1 month ago

Posted a reply to Not working :(, on the site WordPress.org Forums:
Hi Attlila, First of all, we have an article covering possible causes for your problem:…

2 months ago

Posted a reply to AddToCart won’t fire on custom Ajax WooCommerce cart, on the site WordPress.org Forums:
Hi, I'm afraid we don't support this approach at this point. However, if you're interested…

2 months ago

Posted a reply to only pageview pixel is implemented on woocommerce, on the site WordPress.org Forums:
Hi, Actually you are disabling the pixel for all visitors of your site. Please uncheck…

2 months ago

Posted a reply to Working 100%, on the site WordPress.org Forums:
Thanks for the update

3 months ago

Posted a reply to Bottleneck, on the site WordPress.org Forums:
PielYourSite only asks for 3 very small files (less then 20 kb total) and they…

3 months ago

Posted a reply to Is PixelYourSite PHP7 Compatible, on the site WordPress.org Forums:
Hi, Yes, it is. If you have any issues, let us know.

3 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
It makes perfect sense. Thanks for the update, it's really helpful.

3 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
According to Facebook, "Your Facebook pixel may not fire if the user has an ad…

3 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
That's something I have to investigate.

3 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
I assume that they won't, the same for people that have strict privacy settings for…

4 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
Hi, I've beet on your site and I can see the pixel with Pixel Helper.…

4 months ago

Posted a reply to Move the plugin to a new install of WP?, on the site WordPress.org Forums:
Hi, This forum is for the free version only. I think you also sent me…

4 months ago

Posted a reply to use sku instead of product_id for the facebook content_ids, on the site WordPress.org Forums:
Thanks, I am glad that you like it :)

4 months ago

Posted a reply to use sku instead of product_id for the facebook content_ids, on the site WordPress.org Forums:
Hi, Yes, it is. There is an option on the WooCommerce tab that let you…

4 months ago

Posted a reply to Purchase event is not fired (free plugin version), on the site WordPress.org Forums:
Let's see the one with no manual event added on it. Make sure that the…

4 months ago

Posted a reply to Purchase event is not fired (free plugin version), on the site WordPress.org Forums:
Hi, I will need you to set to OFF the Purchase event option to be…

4 months ago

Posted a reply to Purchase conversion value not working, on the site WordPress.org Forums:
Hi, If you're talking about WooCommerce events value, there is an option to add a…

4 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
thanks!

4 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
I'm glad it's all fine! By the way, we never mind a 5 stars review…

4 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
I assume you are excluding admins or you are using some ad blocking software. We…

4 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
It looks alright to me and the events are working fine now. It's all good.

4 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
Are you sure you are using PixelYourSite plugin? I can't recognize our usual code on…

4 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
Hi, Can you send me your site URL? Have you check the pixel with Pixel…

4 months ago

Posted a reply to So Many Ads!!!, on the site WordPress.org Forums:
Hi Max, If you're looking on the Pixels page, you'll see rough pixel data -…

4 months ago

Posted a reply to Feature Request : Can you add this to the plugin, on the site WordPress.org Forums:
really appreciate your support, thanks :)

5 months ago

Posted a reply to Feature Request : Can you add this to the plugin, on the site WordPress.org Forums:
Hi, Yes, we plan to add this feature, is on top of our to do…

5 months ago

Posted a reply to AddPaymentInfo, on the site WordPress.org Forums:
Hi, No, we don't have a dedicated event for AddPaymentinfo. However, the default Purchase event…

5 months ago

Posted a reply to Toolbar doesn’t show, on the site WordPress.org Forums:
You must use Chrome and install Pixel Helper Chrome Extension: https://chrome.google.com/webstore/detail/facebook-pixel-helper/fdgfkebogiimcoedlicjlajpkdmockpc That's also mentioned in…

6 months ago

Posted a reply to Do I need the pro version?, on the site WordPress.org Forums:
Hi, There is an Events tab from where you can add events. There is also…

6 months ago

Posted a reply to AddToCart and Dynamic Ads, on the site WordPress.org Forums:
good luck with your ads!

6 months ago