WordPress.org

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
I simply use Pixel Helper and I can see it. Make sure you don't test…

4 days ago

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
1. OK, that will help. I am pretty sure that I've seen it turned OFF…

4 days ago

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
1. Is not about your newsletter popup, it's the cart popup that fires when the…

5 days ago

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
Hi, I am not sure what exactly is not working. Is it the WooCommerce events…

5 days ago

Posted a reply to Plugin does not work, on the site WordPress.org Forums:
Hi, Send me your site URL so I can check it. I am not sure…

5 days ago

Posted a reply to Pixel recognized on site, but NOT the home page!, on the site WordPress.org Forums:
Hi, I can see the pixel running on your home page as well. The pixel…

3 weeks ago

Posted a reply to AddToCart is fired on just viewing cart page in Woocommerce, on the site WordPress.org Forums:
That's an easy one :) From the plugin WooCommerce tab, scroll down to the AddToCart…

4 weeks ago

Posted a reply to he Facebook pixel code on this page didn’t load, on the site WordPress.org Forums:
Hi, If you use a minify plugin, delete its cache and test again. If this…

2 months ago

Posted a reply to Original Manual Pixel Code vs Plugin (woocommerce), on the site WordPress.org Forums:
1. It depends, if both pixels will load you will have incorrect reports. 2. That's…

2 months ago

Posted a reply to Original Manual Pixel Code vs Plugin (woocommerce), on the site WordPress.org Forums:
Hi, Yes, you have to remove the old pixel if you want to use our…

2 months ago

Posted a reply to Checkout Page Error, on the site WordPress.org Forums:
Hi, This particular problem here is very old, so it can be something else. What's…

3 months ago

Posted a reply to Remove the pixel code from the site, on the site WordPress.org Forums:
The plugin can't add anything on your if it's not active. Is suspect you have…

3 months ago

Posted a reply to Editor Access, on the site WordPress.org Forums:
Hi, We don't have such an option It's a good idea, we might add it…

3 months ago

Posted a reply to Error message, on the site WordPress.org Forums:
Don't worry :) Thanks for the update!

3 months ago

Posted a reply to Error message, on the site WordPress.org Forums:
Can you share a screenshot with this "complete message" button, because I don't understand where…

3 months ago

Posted a reply to Error message, on the site WordPress.org Forums:
Hi, What exactly are you clicking before getting this message? Make sure that you have…

3 months ago

Posted a reply to Parse error, on the site WordPress.org Forums:
Hi, We are not allowed to offer support for the pro version here (WordPress policy).…

3 months ago

Posted a reply to WARNING: Can’t match products, on the site WordPress.org Forums:
We have a full article explaining Pixel Helper messages here (linked from the plugin too):…

3 months ago

Posted a reply to Not working :(, on the site WordPress.org Forums:
Hi Attlila, First of all, we have an article covering possible causes for your problem:…

3 months ago

Posted a reply to AddToCart won’t fire on custom Ajax WooCommerce cart, on the site WordPress.org Forums:
Hi, I'm afraid we don't support this approach at this point. However, if you're interested…

4 months ago

Posted a reply to only pageview pixel is implemented on woocommerce, on the site WordPress.org Forums:
Hi, Actually you are disabling the pixel for all visitors of your site. Please uncheck…

4 months ago

Posted a reply to Working 100%, on the site WordPress.org Forums:
Thanks for the update

4 months ago

Posted a reply to Bottleneck, on the site WordPress.org Forums:
PielYourSite only asks for 3 very small files (less then 20 kb total) and they…

4 months ago

Posted a reply to Is PixelYourSite PHP7 Compatible, on the site WordPress.org Forums:
Hi, Yes, it is. If you have any issues, let us know.

5 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
It makes perfect sense. Thanks for the update, it's really helpful.

5 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
According to Facebook, "Your Facebook pixel may not fire if the user has an ad…

5 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
That's something I have to investigate.

5 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
I assume that they won't, the same for people that have strict privacy settings for…

5 months ago

Posted a reply to The Pixel doesn’t work, on the site WordPress.org Forums:
Hi, I've beet on your site and I can see the pixel with Pixel Helper.…

5 months ago

Posted a reply to Move the plugin to a new install of WP?, on the site WordPress.org Forums:
Hi, This forum is for the free version only. I think you also sent me…

5 months ago

Posted a reply to use sku instead of product_id for the facebook content_ids, on the site WordPress.org Forums:
Thanks, I am glad that you like it :)

5 months ago

Posted a reply to use sku instead of product_id for the facebook content_ids, on the site WordPress.org Forums:
Hi, Yes, it is. There is an option on the WooCommerce tab that let you…

5 months ago

Posted a reply to Purchase event is not fired (free plugin version), on the site WordPress.org Forums:
Let's see the one with no manual event added on it. Make sure that the…

6 months ago

Posted a reply to Purchase event is not fired (free plugin version), on the site WordPress.org Forums:
Hi, I will need you to set to OFF the Purchase event option to be…

6 months ago

Posted a reply to Purchase conversion value not working, on the site WordPress.org Forums:
Hi, If you're talking about WooCommerce events value, there is an option to add a…

6 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
thanks!

6 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
I'm glad it's all fine! By the way, we never mind a 5 stars review…

6 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
I assume you are excluding admins or you are using some ad blocking software. We…

6 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
It looks alright to me and the events are working fine now. It's all good.

6 months ago

Posted a reply to [BUG] Add to cart events not fired all the time, on the site WordPress.org Forums:
Are you sure you are using PixelYourSite plugin? I can't recognize our usual code on…

6 months ago