WordPress.org

Posted a reply to Secondary GA4 (e-commerce data), on the site WordPress.org Forums:
The free plugin does't support this feature. We can't answer questions related to the paid…

2 weeks ago

Posted a reply to Getting this warning all over my sites, on the site WordPress.org Forums:
Hello, Please review this page: https://www.pixelyoursite.com/facebook-conversion-api-caphttps://www.pixelyoursite.com/facebook-conversion-api-capi Those values are not missing, we send them to…

2 weeks ago

Posted a reply to Enhanced matching – Google Ads, on the site WordPress.org Forums:
Please check your email, I already reply back to you. My message was asking for…

2 weeks ago

Posted a reply to PageView event doesn’t send, on the site WordPress.org Forums:
Hello, It's hard to tell without actually looking at your page. It can be some…

2 weeks ago

Posted a reply to How to make the plugin not fire the purchase event if the payment has failed?, on the site WordPress.org Forums:
Hello, Unfortunately the free version of the plugin doesn't support such a setting. The paid…

2 weeks ago

Posted a reply to Paid Memberships Pro, on the site WordPress.org Forums:
Hi, We don't have an integration with this plugin. Regarding your question, it really depends…

2 weeks ago

Posted a reply to Event Missing Some Deduplication Parameters, on the site WordPress.org Forums:
The problem is that you have the Facebook pixel installed by something else, not just…

3 weeks ago

Posted a reply to Event Missing Some Deduplication Parameters, on the site WordPress.org Forums:
Please check this page, especially the second video there and the last part of the…

3 weeks ago

Posted a reply to Conflict with Google Tag Manager, on the site WordPress.org Forums:
Hello, You can't install the same Pixel ID with both PixelYourSite and GTM. So you…

4 weeks ago

Posted a reply to Missing A LOT of purchase events, on the site WordPress.org Forums:
Hello, I need some more information: 1. Do you use the free, or paid plugin?…

1 month ago

Posted a reply to Purchase event fired as pageview, on the site WordPress.org Forums:
Yes, it's fired on the last page you linked here.

1 month ago

Posted a reply to Purchase event fired as pageview, on the site WordPress.org Forums:
@skywalker7188: It's hard to tell why the purchase is not fired on that page. Do…

1 month ago

Posted a reply to Purchase event fired as pageview, on the site WordPress.org Forums:
Unfortunately the free version of our plugin won't be able to work. We do support…

1 month ago

Posted a reply to Purchase event fired as pageview, on the site WordPress.org Forums:
Hello, The problem here is that the Purchase event doesn't fire at all. Why this…

1 month ago

Posted a reply to Plugin hacked to inject malware, on the site WordPress.org Forums:
False positive, it can happen.

1 month ago

Posted a reply to recent activities, on the site WordPress.org Forums:
Hello, I can't see your Events Manager, but the pixel works fine on your website.…

1 month ago

Posted a reply to Conversion API (CAPI) not work side server, on the site WordPress.org Forums:
What you describe it's a good clue that your server and browser events work fine.…

2 months ago

Posted a reply to Missing value for advanced matching, on the site WordPress.org Forums:
Hello, Advanced Matching data is possible for logged-in users only, and we simply get the…

2 months ago

Posted a reply to Conversion API (CAPI) not work side server, on the site WordPress.org Forums:
Hello, As far as I am aware, the issues raised here are fixed with our…

2 months ago

Posted a reply to Dont track administrator role, on the site WordPress.org Forums:
Yes, go to the plugin's main page, scroll down, and look for the "Ignore these…

2 months ago

Posted a reply to Cascade of errors, on the site WordPress.org Forums:
And one more thing, don't ask support for the paid version on this forum. Contact…

2 months ago

Posted a reply to Cascade of errors, on the site WordPress.org Forums:
1. Make sure you update the plugin to its latest version. There was a Facebook…

2 months ago

Posted a reply to Conversion API (CAPI) not work side server, on the site WordPress.org Forums:
Please update the plugin, and test again. Make sure you get the most recent testing…

2 months ago

Posted a reply to Cascade of errors, on the site WordPress.org Forums:
1. Test your events to see if they are deduplicated. If the test shows that…

2 months ago

Posted a reply to Suka Banget, on the site WordPress.org Forums:
Thanks for the suggestion. We already support Google Analytics with the free version.

2 months ago

Posted a reply to Conversion API, on the site WordPress.org Forums:
You can't use just for CAPI events. CAPI and browser events must have the same…

2 months ago

Posted a reply to ATC – FB Pixel – CDATA – window.pysWooProductData, on the site WordPress.org Forums:
Hello, It can be a problem with your theme, plaese contact the theme's developers.

2 months ago

Posted a reply to Add shipping cost, on the site WordPress.org Forums:
Hello, What you describe it's quite strange, because by default we track the total, shipping…

2 months ago

Posted a reply to Ajax add to cart on homepage, on the site WordPress.org Forums:
Hello, We need to check each situation, since it looks like you don't use the…

2 months ago

Posted a reply to Dynamic product values from Woocommerce, on the site WordPress.org Forums:
That's done by default for all our WooCommerce events.

2 months ago

Posted a reply to High Cpu Spike, Increase admin-ajax, on the site WordPress.org Forums:
Thanks for the vote, appreciate your feedback. We use admin-ajax to bypass caches when sending…

2 months ago

Posted a reply to Woocommerce Parameters, on the site WordPress.org Forums:
No, you can't.

3 months ago

Posted a reply to Problem with wp rocket cache, on the site WordPress.org Forums:
You can test to be sure, the second video here explains how to do it:…

3 months ago

Posted a reply to Tracking for a specific product, on the site WordPress.org Forums:
Hello, Facebook doesn't report the products related to each conversion, and they don't show the…

3 months ago

Posted a reply to Create a ViewContent event when selecting variations, on the site WordPress.org Forums:
Hello Stuart, The variation item is sent just for AddToCart, InitiateCheckout, and Purchase. So only…

3 months ago

Posted a reply to Potentially Violating Personal Data Sent to Facebook: Event Purchase first_name, on the site WordPress.org Forums:
Chances are that the warning is related to some older data, because your current version…

3 months ago

Posted a reply to Potentially Violating Personal Data Sent to Facebook: Event Purchase first_name, on the site WordPress.org Forums:
Hello, This is usually related to a mandatory parameter for server events called event_source_url. This…

3 months ago

Posted a reply to Unkown pixel fired with the plugin, on the site WordPress.org Forums:
Nothing else to add, really. Our plugin works once you accept tracking. There is some…

3 months ago

Posted a reply to Unkown pixel fired with the plugin, on the site WordPress.org Forums:
Hello, We don't add any pixel by default, but I've seen cases where there are…

3 months ago

Posted a reply to PageView from browser with no event_id, on the site WordPress.org Forums:
Yes, that alert can be a false positive, and it's quite common. If you see…

3 months ago