WordPress.org

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Product pageviews / viewcontent ID’s not matching, on the site WordPress.org Forums:
Hi, You need to manually configure the ViewContent Event for each custom page. You can…

10 hours ago

Posted a reply to Conflict with Add to Cart, on the site WordPress.org Forums:
Sorry for the delay. I am not sure I fully understand the problem, but it…

3 weeks ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Tracking Address Specific Variables, on the site WordPress.org Forums:
Hi, We don’t track this variables. I actually don’t recommend tracking them, because this is…

3 weeks ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] IG SHOP WON’T SYNCHRONIZE, on the site WordPress.org Forums:
Hi, It doesn’t seems like a pixel problem. How do you upload your products to…

4 weeks ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] track FB chat click, on the site WordPress.org Forums:
Google Tag Manager does things differently, and unfortunately we can’t replicate this with our plugin.…

1 month ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] views can’t be retargeted, on the site WordPress.org Forums:
Hi Stefano, It looks like there are different warnings there. 1. Products IDs missing from…

1 month ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] track FB chat click, on the site WordPress.org Forums:
Hi Lew1s, Unfortunately we can’t track actions on that chat. It’s a frame, meaning that…

1 month ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Code string visible by clients, on the site WordPress.org Forums:
@nextlevelbros this is a theme related problem, please contact the theme’s support.

1 month ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Code string visible by clients, on the site WordPress.org Forums:
Yes, we do. Sorry for the late reply. Regarding the first issue, I don’t know…

1 month ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Basic GA already installed: need to remove before using your Enhanced plugin?, on the site WordPress.org Forums:
Hi, You need to deactivate the other plugin.

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Variations Product Facebook Catalogi, on the site WordPress.org Forums:
Hi Jerry, There are a few things I need to mention here: 1. On our…

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Turn off product data source, on the site WordPress.org Forums:
Hi, It doesn’t look like something related to our plugin. The best thing you can…

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Title Attribute, on the site WordPress.org Forums:
Unfortunately we don’t have one.

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Pinterest Product Variation ID Issues, on the site WordPress.org Forums:
Here’s a another quote from the same source, this time about the tag: “The product_id…

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Pinterest Product Variation ID Issues, on the site WordPress.org Forums:
Hi, For variable products you need to have item_group_id. Its value must be the ID…

2 months ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[PixelYourSite - Your smart PIXEL (TAG) Manager] Your Pinterest tag is not firing Conversion events., on the site WordPress.org Forums:
@s3vo UPDATE: after testing the user’s website, we can’t confirm the problem. Their Checkout event…

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Your Pinterest tag is not firing Conversion events., on the site WordPress.org Forums:
@s3vo, actually this is not the same problem. You seems to have an issue with…

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] FB pixel code fires twice, on the site WordPress.org Forums:
Hi Joris, It’s definitely a problem with the theme, but I can’t tell what is…

2 months ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[PixelYourSite - Your smart PIXEL (TAG) Manager] Product ‘value’ is not formatted correctly, on the site WordPress.org Forums:
Sorry for the very late reply. I guess it was a Pixel Helper bug. The…

2 months ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[PixelYourSite - Your smart PIXEL (TAG) Manager] PayPal button event not firing, on the site WordPress.org Forums:
Sorry for the late reply. We don’t fire events on these buttons, because they are…

2 months ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[PixelYourSite - Your smart PIXEL (TAG) Manager] Pixel Code on Page, on the site WordPress.org Forums:
Fixed, make sure you update the plugin.

2 months ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
No problem, I am glad is working fine.

2 months ago

Posted a reply to Orders are counted multiple times on Google Analytics., on the site WordPress.org Forums:
Hi, Yes, it’s possible to have the same order tracked multiple times if the client…

2 months ago

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[PixelYourSite - Your smart PIXEL (TAG) Manager] Elementor button ID, on the site WordPress.org Forums:
Hi, For IDs you need # in front. So it will be #buy-button This trigger…

2 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Content IDs missing from your catalogues, on the site WordPress.org Forums:
Hi, This plugin only implements tags, like the Facebook Pixel. It doesn’t import products into…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
Yes, the plugin fires the Purchase event automatically, with all the Enhanced Ecommerce data. Your…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
I just did a test transaction, and I can confirm that the Google Analytics tag…

3 months ago

Posted a reply to Plugin stopped working, on the site WordPress.org Forums:
Sorry, I am more used to questions about the Facebook Pixel. There’s also a Google…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
By the way, the Google Analytics tag is working on your website. I am just…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
For quick Facebook pixel testing, you can use the Pixel Helper Chrome extension: https://chrome.google.com/webstore/detail/facebook-pixel-helper/fdgfkebogiimcoedlicjlajpkdmockpc?hl=en Unfortunately,…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Do not install this!, on the site WordPress.org Forums:
Hi Andrei, Nice to see a fellow Romanian so passioned about this plugin. “I had…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
The corona information bar was not the problem. The plugin implementing it, a cookie consent…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Plugin stopped working, on the site WordPress.org Forums:
Hi, I noticed that you use a cookie consent plugin, but I have no way…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Facebook Pixel server-side events, on the site WordPress.org Forums:
This issue refers to an options that is now available via our paid plugin only.…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Inspector Error, on the site WordPress.org Forums:
Hi, Sorry you have this problem. It seems to be related to the Bing add-on…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] ABSOLUTELY FABULOUS, on the site WordPress.org Forums:
Thanks!

3 months ago

Posted a reply to Nu purchases registred in Analytics, on the site WordPress.org Forums:
Hi Frodde, I can’t really test the Purchase event, because this one needs a real…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Missing content type, on the site WordPress.org Forums:
Contacting your theme support might help, contacting Facebook won’t. There is in fact a double…

3 months ago

Posted a reply to [PixelYourSite - Your smart PIXEL (TAG) Manager] Getting Console Error, on the site WordPress.org Forums:
Hi, It’s a bug that we need to fix, but it doesn’t have any impact.…

3 months ago