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  • Member Since: April 2nd, 2010
  • Find me on:
  • Posted a reply to customer reply on email directly, on the site WordPress.org Forums:
    If you want customers to use email to send replies to existing tickets or create…

    2 days ago

  • Created ticket #53683 on Core Trac:
    Custom HTML Widget fails to save if ‘href’ inside

    3 months ago

  • Posted a reply to Custom HTML Widget fails to save if ‘href’ inside, on the site WordPress.org Forums:
    Thank you @jdembowski for the topic move. Thank you @joyously for the ticket tip. I…

    3 months ago

  • Created a topic, Custom HTML Widget fails to save if ‘href’ inside, on the site WordPress.org Forums:
    My site in development has some odd permission issues.…

    3 months ago

  • Posted a reply to Conflict with LearnDash, on the site WordPress.org Forums:
    I did want to say that I resolved this in the Advanced settings by adding…

    6 months ago

  • Created a topic, Redirect based on range of IPs, on the site WordPress.org Forums:
    I have a Geo redirect for Mexico working great for our…

    6 months ago

  • Created a topic, Not able to purchase license for shortcode creator, on the site WordPress.org Forums:
    Tried to purchase a license but PayPal said it had pro…

    6 months ago

  • Created a topic, Conflict with LearnDash, on the site WordPress.org Forums:
    I purchased the SCU bundle, but I've narrowed down a c…

    6 months ago

  • Created a topic, 1,000s of ghost subscriptions, on the site WordPress.org Forums:
    Been a while since I checked the backend, but there ar…

    7 months ago

  • Created a topic, Canned Replies not available to all Agents, on the site WordPress.org Forums:
    We have a team of 10 agents and only now realizing tha…

    8 months ago

  • Posted a reply to Ticket Sub Category, on the site WordPress.org Forums:
    For those who create new tickets using the Gravity Form addon, remember to create the…

    12 months ago

  • Created a topic, Enterprise Ready Product – weirdly saving lives in our use case, on the site WordPress.org Forums:
    Extremely impressed with this product. With users not …

    1 year ago

  • Posted a reply to The tab for viewing tickets has disappeared from the dashboard, on the site WordPress.org Forums:
    WP 5.5 messed up a lot of my plugins. They made an update to 5.5.1…

    1 year ago

  • Created a topic, Enterprise level product, on the site WordPress.org Forums:
    I use Members to create custom roles in WP Multi-Site …

    1 year ago

  • Posted a reply to Can Agentgroups and Assign Agent Rules work together?, on the site WordPress.org Forums:
    Answered myself after installing both. Yes it can

    1 year ago

  • Created a topic, Can Agentgroups and Assign Agent Rules work together?, on the site WordPress.org Forums:
    I'm interested in both add-ins for Agentgroups and Ass…

    1 year ago

  • Created a topic, Tough not to use, on the site WordPress.org Forums:
    Using it a lot. Very productive.

    1 year ago

  • Created a topic, How to flag another WordPress site so that it gets on the blacklist, on the site WordPress.org Forums:
    Our firm had a phishing attack sent to many and victim…

    1 year ago

  • Wrote a comment on the post WordPress 5.3: Site Admin Email Verification Screen, on the site Make WordPress Core:
    This is happening to our MU/network site where all of our IT staff are admins…

    2 years ago

  • Posted a reply to VirtualHosts for WordPress Multisite Network – Subdir Alias isn’t working, on the site WordPress.org Forums:
    Going through the exact same issue. Asked to install a mirror of my wordpress multi-site…

    3 years ago

  • Created a topic, Agent alert based on Category chosen, on the site WordPress.org Forums:
    We have two offices, Austin and Houston. If a user sel…

    3 years ago

  • Posted a reply to ldap or active directory?, on the site WordPress.org Forums:
    I paid for a nice plugin called NADI Next Active Directory Integration that pulls in…

    3 years ago

  • Created a topic, Will pay extra if allows multi stickys, on the site WordPress.org Forums:
    Users are asking for multiple stickys per category. Al…

    4 years ago

  • Posted a reply to Paragraph Text Custom Field & ‘Use Rich Text Editor’, on the site WordPress.org Forums:
    Getting the same issue and googling around to find the answer.

    5 years ago

  • Posted a reply to Page won't load on Iphone Safari, on the site WordPress.org Forums:
    @Bighead how did you solve it? I have a fresh iPhone given to me for…

    5 years ago

  • Wrote a comment on the post Editor changes in 4.7, on the site Make WordPress Core:
    interested as well

    5 years ago

  • Created ticket #12822 on Core Trac:
    Apostrophe in title no longer deleted in slug

    12 years ago