Profiles

Posted a reply to Doesn’t work, on the site WordPress.org Forums:
Hey Danny, Could you confirm that if you have sandbox mode selected the user is…

Posted a reply to Error on sending Order to Parcel2 Go, on the site WordPress.org Forums:
Hi, It seemed you were using the Wordpress plugin rather than SmartSend. If you are…

Posted a reply to Error on sending Order to Parcel2 Go, on the site WordPress.org Forums:
Hi Could you go to https://www.parcel2go.com/myaccount/api and confirm that you are using the full clientId…

Posted a reply to Error on sending Order to Parcel2 Go, on the site WordPress.org Forums:
Hi, The page showing linked accounts is to use with our SmartSend tool, which you…

Posted a reply to Allowing Shop Manager to Access, on the site WordPress.org Forums:
Hi, The admin role is currently the only one available. We'll look to add Shop…

Posted a reply to Customer Parcel Collection, on the site WordPress.org Forums:
Hi, It does not but this is functionality that you (or you developer) could implement…

Posted a reply to plugin access for shop manager, on the site WordPress.org Forums:
Hi Rich - Sorry I'd marked as resolved when replying. It will be in the…

Posted a reply to No country dropdown in settings, on the site WordPress.org Forums:
Thanks

Posted a reply to plugin access for shop manager, on the site WordPress.org Forums:
Thanks

Posted a reply to Authorization has been denied for this request., on the site WordPress.org Forums:
Hi, Can you confirm if you are using the Sandbox or Live mode? If you…

Posted a reply to No country dropdown in settings, on the site WordPress.org Forums:
Hi, Is this still causing you an issue now?

Posted a reply to Add checks if Shipping Name not same with Billing Name, on the site WordPress.org Forums:
Hi, Yes - we'll check this out and add into a release for this plugin.…

Posted a reply to NO UK OPTION, on the site WordPress.org Forums:
Hi, yes you need to use UK - Main land as shown in this image.…

Posted a reply to Authorization has been denied for this request, on the site WordPress.org Forums:
Hi @leegrant If you could drop us an email to smartsendintegrations@parcel2go.com we can get your…

Posted a reply to selecting “awaitning-shipment” make orders disapear!, on the site WordPress.org Forums:
Can you select 'All' under the orders header to remove any filter?

Posted a reply to Custom Order Status Support, on the site WordPress.org Forums:
Hi, I'm afraid it doesn't at the moment, we'll look to see if this is…

Posted a reply to No Services Found For This Order, on the site WordPress.org Forums:
Hi James, Please could you email us at smartsendintegrations@parcel2go.com from the email associated with the…

Posted a reply to WooCommerce orders not showing, on the site WordPress.org Forums:
Hi Steve, This is likely a conflict with the Plugin for the custom order status,…

Posted a reply to Allow users who are not administrators to use the plugin, on the site WordPress.org Forums:
Hi Devonto, Yes - We'll look at doing this ASAP for you. Thanks

Posted a reply to Definitely improving., on the site WordPress.org Forums:
Hi @cycas Thank You for the improved feedback, Yes we will look at the improvements…

Posted a reply to Great Plugin, on the site WordPress.org Forums:
Hi @iheartny2008 thanks for your review. We'll make sure to pass this feedback over to…

Posted a reply to Easy and quick, on the site WordPress.org Forums:
Hi @xkaha thanks for the positive feedback! Please do let us know if you have…

Posted a reply to Great Plugin, saves me so much time!, on the site WordPress.org Forums:
Hi @abradford23 thanks for the great feedback! We'll pass your comments onto our developers who…

Posted a reply to Great idea, but doesnt work, on the site WordPress.org Forums:
Hi @widgetuk1 we've worked on some new updates with our developers. Please let us know…

Posted a reply to Does not list all suppliers, no support, on the site WordPress.org Forums:
Hi @cycas We've just released an update, which you should see in your site, this…

Posted a reply to Great idea, but doesnt work, on the site WordPress.org Forums:
Hi @widgetuk1, we'll take a look at this and get back to you soon as…

Posted a reply to Parcel2go Only lists 5 suppliers, on the site WordPress.org Forums:
Hi @cycas We'll take a look at this and get back to you. Thanks

Posted a reply to Parcel2go plugin blank page, on the site WordPress.org Forums:
Are there any errors in the logs to help with this issue ? Do your…

Posted a reply to Parcel2go plugin blank page, on the site WordPress.org Forums:
Have you entered your default shipping details within the settings page (including your API key)…

Posted a reply to Parcel2go plugin help with install, on the site WordPress.org Forums:
My apologies please see the updated installation instructions https://wordpress.org/plugins/parcel2go-shipping/#installation