WordPress.org

Posted a reply to Incompatible with images loaded in an iframe (like GiveWP form images, on the site WordPress.org Forums:
hey @benmeredithgmailcom, Definitely there is an issue on our end. We will look into it…

2 months ago

Posted a reply to Breaks All site, on the site WordPress.org Forums:
Hi @mirzaumair982, I'm really sorry to hear this, this should definitely not happen. Is there…

3 months ago

Posted a reply to So Far So good!, on the site WordPress.org Forums:
Hey @chaseaj2, Thanks a lot for your review! Would you mind sharing how we can…

5 months ago

Posted a reply to How to stop featured image from becoming header image on single blog post, on the site WordPress.org Forums:
Hi @vforastar, You can do this easily from the customizer, using the header row settings.…

6 months ago

Posted a reply to breaks the complete website, on the site WordPress.org Forums:
Hi @bschelst, I'm sorry for this but without the site URL I can't be by…

6 months ago

Posted a reply to breaks the complete website, on the site WordPress.org Forums:
Hi @bschelst, That's odd. Can you share with me the website URL? Most of the…

6 months ago

Posted a reply to Redirect chains and performance issues after de-installation of plugin, on the site WordPress.org Forums:
Hi @arizonax3, Can you go through this doc https://docs.optimole.com/article/1090-how-to-remove-the-optimole-links-from-my-site and see if you still face…

6 months ago

Posted a reply to How can I get Optimole to reload images?, on the site WordPress.org Forums:
Yes, that's an interesting workflow which for sure makes sense. I will think about something…

7 months ago

Posted a reply to How can I get Optimole to reload images?, on the site WordPress.org Forums:
Hi @nicmare, No, it does not. Optimole does not change the alt tags for images.…

7 months ago

Posted a reply to Very good optimizer, on the site WordPress.org Forums:
Hi @njaen, Would love to know more what do you mean by Images crawling? Any…

7 months ago

Posted a reply to How can I get Optimole to reload images?, on the site WordPress.org Forums:
Hi @sjnbham, This will be a purge cache mechanism that will be triggered on demand…

7 months ago

Posted a reply to Images not loading after updating to WP5.4, on the site WordPress.org Forums:
Hi Yvan, That's strange, from our tests Optimole works just fine in WP 5.4 May…

7 months ago

Posted a reply to How can I get Optimole to reload images?, on the site WordPress.org Forums:
Hi there, Just an update for this, we have the feature ready and we plan…

7 months ago

Posted a reply to What will happen once i,ll exceed the limit?, on the site WordPress.org Forums:
Hi, I'm sorry for the confusion but we do reset the number of visits each…

8 months ago

Posted a reply to Did not work, on the site WordPress.org Forums:
Hi @mertimiks, That's strange! I'm pretty sure that there is a configuration issue down the…

8 months ago

Posted a reply to Plugin COUNTS bots as actual traffic, on the site WordPress.org Forums:
Hello Mark, ​ ​Thanks for your honest feedback! We are working right now to filter…

8 months ago

Posted a reply to Monthly Usage displayed is 10x higher than reality, on the site WordPress.org Forums:
Thanks for your feedback, @hcn303! From your point of view, which is the ideal metric…

8 months ago

Posted a reply to Monthly Usage displayed is 10x higher than reality, on the site WordPress.org Forums:
Hi @hcn303, If you don't want a specific bot or user agent to access your…

8 months ago

Posted a reply to Plugin COUNTS bots as actual traffic, on the site WordPress.org Forums:
Hi @mark_webdev, If you don't want specific bots to access your site you can block…

8 months ago

Posted a reply to Didn’t work, on the site WordPress.org Forums:
Hi @lwwds2013, Where do you get that error? Is this in the WordPress plugin? If…

8 months ago

Posted a reply to THIS IS NOT WORKING ONLY YOU NEED TO PAY, on the site WordPress.org Forums:
Hi @lwwds2013, It has never been an issue, only a misunderstanding. Optimole works just fine,…

8 months ago

Posted a reply to Amazing Plugin But….., on the site WordPress.org Forums:
Hello, @skylinks, Unfortunately, this is not possible right now. We think that if you don't…

8 months ago

Posted a reply to Monthly Usage displayed is 10x higher than reality, on the site WordPress.org Forums:
Hi, You can find here the daily distribution stats https://dashboard.optimole.com/visitors and the number is counted…

8 months ago

Posted a reply to How to get correct image size?, on the site WordPress.org Forums:
Hi @gleenk, Can you share with me the link to the wrongly cropped image? I…

8 months ago

Posted a reply to THIS IS NOT WORKING ONLY YOU NEED TO PAY, on the site WordPress.org Forums:
Hey @khadar12, Can you get in touch with us on https://optimole.com/#contact? It might be a…

9 months ago

Posted a reply to Exclusions only work in Firefox, on the site WordPress.org Forums:
Hey @flemmingh, Yes, that would be great. You can get in touch with us on…

9 months ago

Posted a reply to Exclusions only work in Firefox, on the site WordPress.org Forums:
Hello @flemmingh, I'm not sure what exactly was the issue as I'm not able to…

9 months ago

Posted a reply to Feature Request: Cropping, on the site WordPress.org Forums:
Hello @michaelnorth, That's interesting. How would you imagine the cropping to be set for a…

10 months ago

Posted a reply to Using Optimole with Essential Addons for Elementor, on the site WordPress.org Forums:
Hello @rargames, Do you have any live links to see this? I have a hunch…

10 months ago

Posted a reply to Render sequences, on the site WordPress.org Forums:
Hello, Can you try to disable the Scale Images and Lazyload setting from the Optimole's…

10 months ago

Posted a reply to Lazy load not working on some background images added via Gutenberg?, on the site WordPress.org Forums:
Hello, It seems this is due to the lazyload threshold that we use, which might…

10 months ago

Posted a reply to Cannot Recover Account, on the site WordPress.org Forums:
Hello @michaelnorth, Sorry to hear that. I've fixed the contact link now and you should…

10 months ago

Posted a reply to Higher request time for image optimization, on the site WordPress.org Forums:
Hello @rockstaremperor, Happy to hear that you sorted out.

10 months ago

Posted a reply to Higher request time for image optimization, on the site WordPress.org Forums:
Hey @rockstaremperor, Not sure exactly, might be some js scripts that trigger some DOM update…

10 months ago

Posted a reply to Higher request time for image optimization, on the site WordPress.org Forums:
Hello @rockstaremperor, Looking at the requests reported by you, their TTFB is around 100ms, which…

10 months ago

Posted a reply to CDN serving small, blurry image on occasion, on the site WordPress.org Forums:
Hello @sflpbp, Thank you for your thorough research regarding this possible issue. May I know…

10 months ago

Posted a reply to Its good but it takes too many requests to the server., on the site WordPress.org Forums:
Hello @sebing83, Yes, this is happening if you use the lazyload placeholders that we create.…

10 months ago

Posted a reply to blur Images in mobile, on the site WordPress.org Forums:
Hello @uzairhanif123, It might something wrong or a misconfiguration issue. Can you go to the…

10 months ago

Posted a reply to Not working after installation, on the site WordPress.org Forums:
Hello, Can you please check this document which might help you in this case? Why…

10 months ago

Posted a reply to Last optimized images in backend dashboard, on the site WordPress.org Forums:
Hi, Can you get in touch with me on https://optimole.com/#contact to check if there are…

10 months ago