WordPress.org

Posted a reply to What will happen once i,ll exceed the limit?, on the site WordPress.org Forums:
Hi, I'm sorry for the confusion but we do reset the number of visits each…

2 weeks ago

Posted a reply to Did not work, on the site WordPress.org Forums:
Hi @mertimiks, That's strange! I'm pretty sure that there is a configuration issue down the…

1 month ago

Posted a reply to Plugin COUNTS bots as actual traffic, on the site WordPress.org Forums:
Hello Mark, ​ ​Thanks for your honest feedback! We are working right now to filter…

1 month ago

Posted a reply to Monthly Usage displayed is 10x higher than reality, on the site WordPress.org Forums:
Thanks for your feedback, @hcn303! From your point of view, which is the ideal metric…

1 month ago

Posted a reply to Monthly Usage displayed is 10x higher than reality, on the site WordPress.org Forums:
Hi @hcn303, If you don't want a specific bot or user agent to access your…

1 month ago

Posted a reply to Plugin COUNTS bots as actual traffic, on the site WordPress.org Forums:
Hi @mark_webdev, If you don't want specific bots to access your site you can block…

1 month ago

Posted a reply to Didn’t work, on the site WordPress.org Forums:
Hi @lwwds2013, Where do you get that error? Is this in the WordPress plugin? If…

1 month ago

Posted a reply to THIS IS NOT WORKING ONLY YOU NEED TO PAY, on the site WordPress.org Forums:
Hi @lwwds2013, It has never been an issue, only a misunderstanding. Optimole works just fine,…

1 month ago

Posted a reply to Amazing Plugin But….., on the site WordPress.org Forums:
Hello, @skylinks, Unfortunately, this is not possible right now. We think that if you don't…

1 month ago

Posted a reply to Monthly Usage displayed is 10x higher than reality, on the site WordPress.org Forums:
Hi, You can find here the daily distribution stats https://dashboard.optimole.com/visitors and the number is counted…

1 month ago

Posted a reply to How to get correct image size?, on the site WordPress.org Forums:
Hi @gleenk, Can you share with me the link to the wrongly cropped image? I…

2 months ago

Posted a reply to THIS IS NOT WORKING ONLY YOU NEED TO PAY, on the site WordPress.org Forums:
Hey @khadar12, Can you get in touch with us on https://optimole.com/#contact? It might be a…

2 months ago

Posted a reply to Exclusions only work in Firefox, on the site WordPress.org Forums:
Hey @flemmingh, Yes, that would be great. You can get in touch with us on…

2 months ago

Posted a reply to Exclusions only work in Firefox, on the site WordPress.org Forums:
Hello @flemmingh, I'm not sure what exactly was the issue as I'm not able to…

2 months ago

Posted a reply to Feature Request: Cropping, on the site WordPress.org Forums:
Hello @michaelnorth, That's interesting. How would you imagine the cropping to be set for a…

3 months ago

Posted a reply to Using Optimole with Essential Addons for Elementor, on the site WordPress.org Forums:
Hello @rargames, Do you have any live links to see this? I have a hunch…

3 months ago

Posted a reply to Render sequences, on the site WordPress.org Forums:
Hello, Can you try to disable the Scale Images and Lazyload setting from the Optimole's…

3 months ago

Posted a reply to Lazy load not working on some background images added via Gutenberg?, on the site WordPress.org Forums:
Hello, It seems this is due to the lazyload threshold that we use, which might…

3 months ago

Posted a reply to Cannot Recover Account, on the site WordPress.org Forums:
Hello @michaelnorth, Sorry to hear that. I've fixed the contact link now and you should…

3 months ago

Posted a reply to Higher request time for image optimization, on the site WordPress.org Forums:
Hello @rockstaremperor, Happy to hear that you sorted out.

3 months ago

Posted a reply to Higher request time for image optimization, on the site WordPress.org Forums:
Hey @rockstaremperor, Not sure exactly, might be some js scripts that trigger some DOM update…

3 months ago

Posted a reply to Higher request time for image optimization, on the site WordPress.org Forums:
Hello @rockstaremperor, Looking at the requests reported by you, their TTFB is around 100ms, which…

3 months ago

Posted a reply to CDN serving small, blurry image on occasion, on the site WordPress.org Forums:
Hello @sflpbp, Thank you for your thorough research regarding this possible issue. May I know…

3 months ago

Posted a reply to Its good but it takes too many requests to the server., on the site WordPress.org Forums:
Hello @sebing83, Yes, this is happening if you use the lazyload placeholders that we create.…

3 months ago

Posted a reply to blur Images in mobile, on the site WordPress.org Forums:
Hello @uzairhanif123, It might something wrong or a misconfiguration issue. Can you go to the…

3 months ago

Posted a reply to Not working after installation, on the site WordPress.org Forums:
Hello, Can you please check this document which might help you in this case? Why…

3 months ago

Posted a reply to Last optimized images in backend dashboard, on the site WordPress.org Forums:
Hi, Can you get in touch with me on https://optimole.com/#contact to check if there are…

3 months ago

Posted a reply to Last optimized images in backend dashboard, on the site WordPress.org Forums:
Hi, This might due to the caching of your site. To make sure that the…

3 months ago

Posted a reply to Google Image Index – Duplicate Content, on the site WordPress.org Forums:
Hi, No, it will not, the images will link back to your pages. I hope…

4 months ago

Posted a reply to visual product configurator not work with optimole active, on the site WordPress.org Forums:
Hello, That's strange. Can you get in touch with me on https://optimole.com/#contact to debug this…

4 months ago

Posted a reply to plugin broke the URLs for my images in desktop view, on the site WordPress.org Forums:
Hi @hyajneh, If you want to switch off the plugin, you can just uninstall the…

4 months ago

Posted a reply to Issue lazyload background images with query monitor (CPU 100%), on the site WordPress.org Forums:
Hello, We have deployed a change to the lazyload library which should fix this issue.…

4 months ago

Posted a reply to Issue lazyload background images with query monitor (CPU 100%), on the site WordPress.org Forums:
Hi @vallered, Maybe there is a misunderstanding but I'm not aware of any CPU metric…

4 months ago

Posted a reply to Can not connect to Optimole service, on the site WordPress.org Forums:
Hi @idbanet, Let us know if you need any further help! I would appreciate if…

4 months ago

Posted a reply to How can I get Optimole to reload images?, on the site WordPress.org Forums:
Hello guys, We are actively working on this feature and will be rolling out the…

4 months ago

Posted a reply to Exclude plugin from optimization, on the site WordPress.org Forums:
hi, We don't process CSS or JavaScript files, only images so all those files are…

4 months ago

Posted a reply to Does This Plugin Strip My EXIF Image Data?, on the site WordPress.org Forums:
Hi, Yes, Optimole strips the Exif data. Can you give me more details on how…

5 months ago

Posted a reply to Possible to Scale Images Without Lazyload?, on the site WordPress.org Forums:
Hi, Sorry for the confusion, the generic placeholder is in the lazyload tab, you can…

5 months ago

Posted a reply to Possible to Scale Images Without Lazyload?, on the site WordPress.org Forums:
Hi @ahillstead2, Unfortunately this is not possible as those two are connected. May I ask…

5 months ago

Posted a reply to Insecure Site, on the site WordPress.org Forums:
Hello @ianmills78, I have checked your site and I'm not able to find any non-secure…

5 months ago