Profiles

Posted a reply to Delay Slide Prompt OneSignal after a few seconds, on the site WordPress.org Forums:
Thanks for choosing OneSignal. In the guide you linked, step 3 outlines where this code…

Posted a reply to Sudden change to paid – less than a week notice!, on the site WordPress.org Forums:
Hi Webbettle. The change for free accounts on Oct 31 is that subscribers who have…

Posted a reply to Push Notifications not working for months!, on the site WordPress.org Forums:
Hi @kevlew my support team jumped on a call with you and got it working.…

Posted a reply to was easy to set up, on the site WordPress.org Forums:
Thank you for the review!

Posted a reply to Notifications not sent to mobile, on the site WordPress.org Forums:
Hello, I tested your site and it works for me on mobile. You may have…

Posted a reply to It works but not in all browsers, on the site WordPress.org Forums:
Hello, thanks for sharing! OneSignal works for all browsers that supports web push: https://documentation.onesignal.com/docs/web-push-setup-faq Which…

Posted a reply to Unused Javascript in Lighthouse, on the site WordPress.org Forums:
Hello, there is not a way to "fix" this yet but is something we are…

Posted a reply to Specific author notifications for specific user groups, on the site WordPress.org Forums:
Yes this is possible based on a couple different options: 1 - you can setup…

Posted a reply to Issues with sent messages, on the site WordPress.org Forums:
Hi there, you need to remove the custom code you aded to the site. Our…

Posted a reply to 400 error, on the site WordPress.org Forums:
Hi there, if you are still having issues please reach out to support@onesignal.com with your…

Posted a reply to Very good plugin, on the site WordPress.org Forums:
Thank you for using the plugin and reviewing! If you have any questions or feedback,…

Posted a reply to Push Notifications not working for months!, on the site WordPress.org Forums:
I'm sorry to hear you had a hard time with our support team and plugin!…

Posted a reply to Just installed it so far so good, on the site WordPress.org Forums:
Thank you for your input! We are looking to make some improvements very soon. Feel…

Posted a reply to Does not work, on the site WordPress.org Forums:
I'm sorry to hear you had a difficult time with our plugin. We would love…

Posted a reply to [OneSignal - Web Push Notifications] Doesn´t work with WordPress Job Manager, on the site WordPress.org Forums:
I'm sorry to hear you had a hard time but this isn't a feature we…

Posted a reply to How to Delay Push Notifications, on the site WordPress.org Forums:
Hello, thank you for the kind words! You can delay the prompt following this guide:…

Posted a reply to Multiple Notification, on the site WordPress.org Forums:
Hello, this is the default behavior of how our plugin has implemented web push notifications.…

Posted a reply to No notification on iOS 16.4/iPadOS 16.4, on the site WordPress.org Forums:
Hello, you will need to follow this guide to setup the requirements for iOS Web…

Posted a reply to How to delay pop up?, on the site WordPress.org Forums:
Hello, you will need to follow this guide to delay or customize the prompt: https://documentation.onesignal.com/docs/wordpress-customizations#customizing-subscription-prompts…

Posted a reply to Google Search Console error for sdk_files, on the site WordPress.org Forums:
Hello The implementation of Web Push notifications in browsers causes subscribed browsers to occasionally attempt…

Posted a reply to check Post-based stored XSS vulnerability in OneSignal Push Notifications Plugin, on the site WordPress.org Forums:
Hello, we cannot reproduce this. Can you share more information (i.e. a screenshot/video showing the…

Posted a reply to Subscribe Icon on Header of the website, on the site WordPress.org Forums:
Sorry, I don't understand your question. Please reach out to support@onesignal.com and provide more details…

Posted a reply to Set external User ID, on the site WordPress.org Forums:
The best way to achieve this is to add our Javascript method setExternalUserId to the…

Posted a reply to Deleted the plugin but I still have many many requests on the logs, on the site WordPress.org Forums:
Hello, please contact support@onesignal.com with more details on your setup. We will be happy to…

Posted a reply to Doesn´t work with WordPress Job Manager, on the site WordPress.org Forums:
Hello, we will take this into consideration as a feature request. For now, you may…

Posted a reply to Show Popup One Time, on the site WordPress.org Forums:
Hello, sorry I don't fully understand the question. Can you contact support@onesignal.com and provide your…

Posted a reply to Plugin conflicts, on the site WordPress.org Forums:
Most common CDN plugin settings can be updated following this guide: Troubleshooting Web Push - WordPress…

Posted a reply to How to set onesignal-staging env value for staging site?, on the site WordPress.org Forums:
Can you contact support@onesignal.com with more details on your use case and what you would…

Posted a reply to Onesignal reset checkbox after push, on the site WordPress.org Forums:
Can you please reach out to support@onesignal.com and share this URL so our support team can continue…

Posted a reply to Send status change notifications on woocommerce orders, on the site WordPress.org Forums:
Hello there, Could you share more details about your use case? We will be happy…

Posted a reply to Notifications, on the site WordPress.org Forums:
You can check the users under the Users page. Detail here: https://documentation.onesignal.com/docs/users

Posted a reply to What Happened to the Delivery Confirmation?, on the site WordPress.org Forums:
Hello, We removed the confirmation from our plugin. You can use view notifications API or…

Posted a reply to Console Error window.OneSignal, on the site WordPress.org Forums:
Hello Thanks for reaching out, are you still having issues? Can you please provide some…

Posted a reply to Error: OneSignal Push: Did not receive a response status from last notification, on the site WordPress.org Forums:
Hello there, Sorry for the inconvenience. Our technical team is working on fixing the error…

Posted a reply to OneSignal Push: Did not receive a response status from last notification sent, on the site WordPress.org Forums:
Hello there, Sorry for the inconvenience. Our technical team is working on fixing the error…

Posted a reply to GET https://cdn.onesignal.com/sdks/OneSignalSDK.js?ver=6.1.1 net::ERR_CONNECTION, on the site WordPress.org Forums:
Hello Marco, Could you provide more details about it? How to reproduce it? We will…

Posted a reply to support wordpress 6.1 and +, on the site WordPress.org Forums:
Thank you for reporting this. I will escalate to our Technical Support Team. If you…

Posted a reply to Does this conflict with iOS and Android WebView apps?, on the site WordPress.org Forums:
Hello, details on how to send push to your mobile apps from the WordPress plugin…

Posted a reply to notification after creating post does not work, on the site WordPress.org Forums:
Glad you figured it out, please contact support@onesignal.com for any further assistance.