Posted a reply to Subscribe Icon on Header of the website, on the site WordPress.org Forums:
Sorry, I don't understand your question. Please reach out to support@onesignal.com and provide more details…

Posted a reply to Set external User ID, on the site WordPress.org Forums:
The best way to achieve this is to add our Javascript method setExternalUserId to the…

Posted a reply to Deleted the plugin but I still have many many requests on the logs, on the site WordPress.org Forums:
Hello, please contact support@onesignal.com with more details on your setup. We will be happy to…

Posted a reply to Doesn´t work with WordPress Job Manager, on the site WordPress.org Forums:
Hello, we will take this into consideration as a feature request. For now, you may…

Posted a reply to Show Popup One Time, on the site WordPress.org Forums:
Hello, sorry I don't fully understand the question. Can you contact support@onesignal.com and provide your…

Posted a reply to Plugin conflicts, on the site WordPress.org Forums:
Most common CDN plugin settings can be updated following this guide: Troubleshooting Web Push - WordPress…

Posted a reply to How to set onesignal-staging env value for staging site?, on the site WordPress.org Forums:
Can you contact support@onesignal.com with more details on your use case and what you would…

Posted a reply to Onesignal reset checkbox after push, on the site WordPress.org Forums:
Can you please reach out to support@onesignal.com and share this URL so our support team can continue…

Posted a reply to Send status change notifications on woocommerce orders, on the site WordPress.org Forums:
Hello there, Could you share more details about your use case? We will be happy…

Posted a reply to Notifications, on the site WordPress.org Forums:
You can check the users under the Users page. Detail here: https://documentation.onesignal.com/docs/users

Posted a reply to What Happened to the Delivery Confirmation?, on the site WordPress.org Forums:
Hello, We removed the confirmation from our plugin. You can use view notifications API or…

Posted a reply to Console Error window.OneSignal, on the site WordPress.org Forums:
Hello Thanks for reaching out, are you still having issues? Can you please provide some…

Posted a reply to Error: OneSignal Push: Did not receive a response status from last notification, on the site WordPress.org Forums:
Hello there, Sorry for the inconvenience. Our technical team is working on fixing the error…

Posted a reply to OneSignal Push: Did not receive a response status from last notification sent, on the site WordPress.org Forums:
Hello there, Sorry for the inconvenience. Our technical team is working on fixing the error…

Posted a reply to GET https://cdn.onesignal.com/sdks/OneSignalSDK.js?ver=6.1.1 net::ERR_CONNECTION, on the site WordPress.org Forums:
Hello Marco, Could you provide more details about it? How to reproduce it? We will…

Posted a reply to support wordpress 6.1 and +, on the site WordPress.org Forums:
Thank you for reporting this. I will escalate to our Technical Support Team. If you…

Posted a reply to Does this conflict with iOS and Android WebView apps?, on the site WordPress.org Forums:
Hello, details on how to send push to your mobile apps from the WordPress plugin…

Posted a reply to notification after creating post does not work, on the site WordPress.org Forums:
Glad you figured it out, please contact support@onesignal.com for any further assistance.

Posted a reply to notification after creating post does not work, on the site WordPress.org Forums:
Hello, your REST API key is not added or incorrect. Please be careful not to…

Posted a reply to The push signal plugin is slowing down the website speed., on the site WordPress.org Forums:
Hello Adding OneSignal will increase the amount of files that need to load on the…

Posted a reply to Custom promt text is not displayed, on the site WordPress.org Forums:
It looks like you added the OneSignal code to your site but you are using…

Posted a reply to Not working for my site, on the site WordPress.org Forums:
Hello, for security purposes our plugin doesn't allow sending notifications when an external post is…

Posted a reply to Duplicate page with no canonical URL selected by the user, on the site WordPress.org Forums:
Hello Jimmy, Can you provide more details about your question? And how to reproduce it?…

Posted a reply to Road map for supporting Safari on iOS & iPadOS?, on the site WordPress.org Forums:
Hello Apple announced support web push is coming to iOS and iPadOS 16.4+ and is…

Posted a reply to Plugin is using high CPU, on the site WordPress.org Forums:
Hello Thanks for sharing your concerns about the Web SDK Optimizations. Our team is aware…

Posted a reply to Uncaught DOMException WorkerGlobalScope Error and CDN Error, on the site WordPress.org Forums:
Hello there, Thanks for the details. Could you email support@onesignal.com, and mention this post link?…

Posted a reply to Does not work right with Firefox, on the site WordPress.org Forums:
Hello there, Can you check your browser version? For more information please see our Browser Platform…

Posted a reply to Notifications by POST Category, on the site WordPress.org Forums:
Hello Yes, the code will be required to create custom post type. Please see our…

Posted a reply to Configuration fails, on the site WordPress.org Forums:
Could you reach out to support@onesignal.com so we can continue to assist you? Please provide…

Posted a reply to Perform manual notification via PHP, on the site WordPress.org Forums:
Hello there, You can use our create notification REST API POST call . There is a…

Posted a reply to Notification is not working on iOS Safari, on the site WordPress.org Forums:
Hello Safari only works on macOS, it doesn't work on iOS (iPhone, iPad) or Windows…

Posted a reply to Data tags value, on the site WordPress.org Forums:
Hello We do not recommend adding array data to tags. OneSignal is not currently capable…

Posted a reply to Could not create an account – website NOT open, on the site WordPress.org Forums:
Hello, did you get assistance here? If not, can you try contacting support@onesignal.com and include…

Posted a reply to Worpress users not subscribed, on the site WordPress.org Forums:
Hi there. I took a look and it seems like you got it working.  Please…

Posted a reply to Anormal Traffic from /wp-content/plugins/onesignal-free-web-push-notifications, on the site WordPress.org Forums:
Hello, are you using the AMP plugin? Can you contact support@onesignal.com with this information so…

Posted a reply to Caching CSS Files, on the site WordPress.org Forums:
Hello The OneSignal SDK file https://cdn.onesignal.com/sdks/OneSignalSDKWorker.js is cached for around 3 days. This file gets updated regularly…

Posted a reply to Possible plug in hack? (redirection), on the site WordPress.org Forums:
Please contact support@onesignal.com and we will continue to work on it as soon as possible.…

Posted a reply to Possible plug in hack? (redirection), on the site WordPress.org Forums:
Hello This is unfortunate and we will do everything we can to assist. Please follow…

Posted a reply to Customize to schedule Notification TIME Daily?, on the site WordPress.org Forums:
Hello, Currently, the best way to setup scheduled recurring messages for specific days and times…

Posted a reply to Could not create an account – website NOT open, on the site WordPress.org Forums:
Sorry to hear that. For any questions, feel free to contact support@onesignal.com and we will…

Posted a reply to Crop region for image in notification, on the site WordPress.org Forums:
Sorry that we don't have crop function. If you have any other questions, feel free…

Posted a reply to Embed Request in Post, on the site WordPress.org Forums:
Hello OneSignal provides a custom link or button you can add to any part of…

Posted a reply to Not working with AMP for WP plugin, on the site WordPress.org Forums:
Hi there, The OneSignal WordPress Plugin does not support AMP. You need to use a…

Posted a reply to No subscription prompt, on the site WordPress.org Forums:
Hello For prompt not showing, please see this guide: https://documentation.onesignal.com/docs/permission-requests#why-is-my-prompt-not-showing Generally the issue is you…

Posted a reply to OneSignal Push:There were no recipients. You likely have no subscribers., on the site WordPress.org Forums:
Hello No recipients generally means the segment, filters or user you targeted has no subscribed…

Posted a reply to Bell Icon Not Showing, on the site WordPress.org Forums:
Hello, I checked your site and it appears to be working now. If you are…

Posted a reply to Server load with OneSignal Plugin, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! Generally when this occurs it is due to the…