WordPress.org

Posted a reply to Dangerous! Abort!, on the site WordPress.org Forums:
There was nothing condescending or ridiculing in my response. You may feel otherwise, but that…

1 month ago

Posted a reply to Comment Spam Feature Checkbox Hidden, on the site WordPress.org Forums:
It seems you're using a plugin/theme that is customizing your comment form in some way,…

2 months ago

Posted a reply to RTL support, on the site WordPress.org Forums:
Hi, We reply, when we can to most questions put to us. We do what…

2 months ago

Posted a reply to Plugin never provided me with the security key it now requires, on the site WordPress.org Forums:
Hi Jadene, We got your support ticket request also, here is what we said in…

2 months ago

Posted a reply to Usage without Cookie, on the site WordPress.org Forums:
Hopefully 8.3 will resolve this for you. But the issue around cookies can be resolved…

2 months ago

Posted a reply to Usage without Cookie, on the site WordPress.org Forums:
Could you share your url?

2 months ago

Posted a reply to Problems to log in my WP admin, on the site WordPress.org Forums:
Hi, sorry to hear about your trouble. If you have removed Shield Security and you…

2 months ago

Posted a reply to Usage without Cookie, on the site WordPress.org Forums:
There are only very specific scenarios where that cookie is set. It's never set for…

2 months ago

Posted a reply to Usage without Cookie, on the site WordPress.org Forums:
Hi Robert, are you seeing a cookie being set for non-logged-in users?

2 months ago

Posted a reply to WP Core File Repair Error, on the site WordPress.org Forums:
Okay, no problem. We're currently looking into an issue with Windows hosting for the core…

4 months ago

Posted a reply to Siteground conflict, on the site WordPress.org Forums:
Hi, If you've migrated your site, there may be an issue with your IP address…

4 months ago

Posted a reply to DDoS, on the site WordPress.org Forums:
It can certainly help with it, as it will block IP addresses and also automatically…

4 months ago

Posted a reply to Fatal Error in logs, on the site WordPress.org Forums:
Hi, it seems you're using an old version of WordPress - before 4.9.0. We'll update…

4 months ago

Posted a reply to Error in security policy Self of content, on the site WordPress.org Forums:
Sorry, I don't really understand what you've said. You'll need to provide full details of…

4 months ago

Posted a reply to Error in security policy Self of content, on the site WordPress.org Forums:
The Content Security Policy settings for Shield allow you to add permitted hosts. The default…

4 months ago

Posted a reply to Nginx, on the site WordPress.org Forums:
Hi... none that we're aware of. But if you spot anything that's not working as…

5 months ago

Posted a reply to Your Site is Experiencing a Technical Issue – Twig, on the site WordPress.org Forums:
You'll need to contact the developer of the plugin as that is where the exception…

5 months ago

Posted a reply to No guarda los cambios, on the site WordPress.org Forums:
Se puede preguntarnos cuando haya problemas. Porque si no, no podemos ayudar a nadie. En…

5 months ago

Posted a reply to Please stop showing nonsense warnings for premium plugins: “potential malware”, on the site WordPress.org Forums:
Cool, it's no problem. Overtime we'll be able to build a list of valid false…

5 months ago

Posted a reply to Please stop showing nonsense warnings for premium plugins: “potential malware”, on the site WordPress.org Forums:
Hi René Sorry you think it's nonsense. The purpose isn't to instil fear, but to…

5 months ago

Posted a reply to Hack guard options doesn’t work, on the site WordPress.org Forums:
Start with the Core Files. Download the WordPress ZIP file from WordPress.org and look at…

5 months ago

Posted a reply to Generatepress conflict?, on the site WordPress.org Forums:
What exactly was the php error?

5 months ago

Posted a reply to Generatepress conflict?, on the site WordPress.org Forums:
Hi, Sorry to hear about your trouble. Why do you feel this is a Shield…

5 months ago

Posted a reply to Hack guard options doesn’t work, on the site WordPress.org Forums:
Hi, This was covered in detail in your previous ticket. You will need to read…

5 months ago

Posted a reply to Problematic – Blocks Site Changes, on the site WordPress.org Forums:
For anyone reading this review and thinking that it's legitimate, please understand that if this…

5 months ago

Posted a reply to Can’t log in with MangeWP, on the site WordPress.org Forums:
Unfortunately, for now, you'll need to disable the User Management module to get this to…

5 months ago

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
We were never able to narrow down the culprit of this - we believe a…

5 months ago

Posted a reply to index.php in “File Exclusions”, on the site WordPress.org Forums:
The file exclusions options is listed under the unrecognised file scanner, not the core file…

6 months ago

Posted a reply to Email when an Admin user is created ?, on the site WordPress.org Forums:
Hi, I doubt that would have prevented it, but it depends on how the particular…

6 months ago

Posted a reply to Email when an Admin user is created ?, on the site WordPress.org Forums:
Hi, We don't have notifications for this, but we do have a feature in there…

6 months ago

Posted a reply to SSL Redirects to another site, on the site WordPress.org Forums:
An ssl cert will not be performing that redirection (and certainly neither will our plugin).…

6 months ago

Posted a reply to index.php in “File Exclusions”, on the site WordPress.org Forums:
If you know and trust your index.php file, then adding it as an exclusion is…

6 months ago

Posted a reply to Do not save changes, on the site WordPress.org Forums:
It is our guess that there's an error occuring that's interfering with Shield's AJAX request…

6 months ago

Posted a reply to Feature Policy Support, on the site WordPress.org Forums:
Nope, anyone can post a suggestion there. To be fair though, voting and suggestions from…

6 months ago

Posted a reply to Feature Policy Support, on the site WordPress.org Forums:
Thanks for the suggestion. Currently we haven't implemented Feature Policy because it's not strictly speaking…

6 months ago

Posted a reply to Feature Policy Support, on the site WordPress.org Forums:
Hi, thanks for the question. What are the particular Feature Policy directives that you'd like…

6 months ago

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
Are you using the latest version of Shield? You may want to reinstall - you…

6 months ago

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
Could you provide a list of all other plugins running on your site, please?

6 months ago

Posted a reply to Redirected Back To WordPress Dashboard, on the site WordPress.org Forums:
I'm not sure why Shield would be doing that - there's nothing in there that…

7 months ago

Posted a reply to Not working plugin, on the site WordPress.org Forums:
can someone check if this is coming from previous 1* reviewer?

7 months ago

Posted a reply to REALLY BAD SUPPORT + LACK SIMPLE FEATURES, on the site WordPress.org Forums:
For anyone reading this and thinking this "review" is indicate of our support, please also…

7 months ago

Posted a reply to This plugin doesn’t work with your version of…, on the site WordPress.org Forums:
I'm not sure where this error is coming from - it's not coming from Shield.…

7 months ago

Posted a reply to Malicious files, on the site WordPress.org Forums:
The nature of this is that it can turn up absolutely anywhere. If the scan…

7 months ago

Posted a reply to Malicious files, on the site WordPress.org Forums:
Nope, these are not legitimate Shield files so it looks like your site's been compromised.…

7 months ago

Posted a reply to Automated IP lookups generating 404s, on the site WordPress.org Forums:
Hi Jack, geoip-api.meteor.com has nothing to do with Shield - it's not a call that…

8 months ago

Posted a reply to Site experiencing a technical issue, on the site WordPress.org Forums:
You'll likely need to talk with your host as randomly your site can't read a…

8 months ago

Posted a reply to Edit combo (not spammer) with css, how?, on the site WordPress.org Forums:
Yep, it's with our plugin and while we try to style it to handle most,…

9 months ago

Posted a reply to Edit combo (not spammer) with css, how?, on the site WordPress.org Forums:
Hi, thanks for the question. This is really a web dev/designer question but hopefully we…

9 months ago

Posted a reply to Your Site is Experiencing a Technical Issue, on the site WordPress.org Forums:
then if it's not re-occuring, it was a temporary issue, or your server can't read…

9 months ago

Posted a reply to Your Site is Experiencing a Technical Issue, on the site WordPress.org Forums:
Can you verify whether that file is on your server? It's quite possible WP messed…

9 months ago