WordPress.org

Posted a reply to enable security admin, on the site WordPress.org Forums:
Your best bet is to reset the settings as outlined here: https://icontrolwp.freshdesk.com/support/solutions/articles/3000040181-how-to-reset-the-shield-plugin-to-default-settings

3 weeks ago

Posted a reply to eval(), on the site WordPress.org Forums:
It shouldn't do, why?

3 weeks ago

Posted a reply to Audit Trail Viewer limit ?, on the site WordPress.org Forums:
Yep, I believe the limit is 50 for the free version.

3 weeks ago

Posted a reply to Error log entries related to audit trail – what do they mean?, on the site WordPress.org Forums:
A command (ALTER)is trying to be run but permission is denied. You'll probably need to…

3 weeks ago

Posted a reply to “Invalid site key” with Google ReCaptcha v3, on the site WordPress.org Forums:
The issue here is that Shield doesn't currently support recaptcha v3. This is new, and…

3 weeks ago

Posted a reply to Dashboard Mess, on the site WordPress.org Forums:
In all likelihood there's another plugin installed on your site that's being quite aggressive in…

4 weeks ago

Posted a reply to So Far So Good, on the site WordPress.org Forums:
Thanks for the review. There's a new interface coming with v7. Hopefully this will make…

1 month ago

Posted a reply to Directory privacy after wp-admin change, on the site WordPress.org Forums:
Are you sure it's Shield causing the problem? Have you tried disabling it? Shield shouldn't…

1 month ago

Posted a reply to ip and vpn, on the site WordPress.org Forums:
Your IP address has no bearing at all on either email or Google Authenticator, so…

1 month ago

Posted a reply to Bootstrap 3.3.4 no loading in HTTPS, on the site WordPress.org Forums:
Bootstrap uses the configured HTTP setting of the site as it builds the URLs using…

1 month ago

Posted a reply to Footer IP address text placement, on the site WordPress.org Forums:
We'll have something in there for this for the next release

1 month ago

Posted a reply to BUG: blacklisted while whitelisted, on the site WordPress.org Forums:
No problem, chat with you there.

2 months ago

Posted a reply to BUG: blacklisted while whitelisted, on the site WordPress.org Forums:
We offer support (insofar as it's technically possible) for 3rd party integrations, and a lot…

2 months ago

Posted a reply to v6.10.8 bug – dashboard inaccessible and no menu, on the site WordPress.org Forums:
The curse of patching something and it breaks something else. Sorry about that. We're pushing…

2 months ago

Posted a reply to All Editors are spammed 3 times, on the site WordPress.org Forums:
Yep, I've found the problem and will release v6.10.8 in a short while. Thanks for…

2 months ago

Posted a reply to All Editors are spammed 3 times, on the site WordPress.org Forums:
Great, thanks! I'll dig into those notices and see why they're appearing.

2 months ago

Posted a reply to All Editors are spammed 3 times, on the site WordPress.org Forums:
I'd like to know what the notices are. As I said, this is a bug,…

2 months ago

Posted a reply to BUG: blacklisted while whitelisted, on the site WordPress.org Forums:
So if you have a "complicated" login structure - which I assume means you're using…

2 months ago

Posted a reply to All Editors are spammed 3 times, on the site WordPress.org Forums:
What are the "advertisements"? Editors shouldn't be getting any notices. So there must be a…

2 months ago

Posted a reply to BUG: blacklisted while whitelisted, on the site WordPress.org Forums:
If you have dynamic IPv6, then whitelisting isn't going to help you here. What you…

2 months ago

Posted a reply to BUG: blacklisted while whitelisted, on the site WordPress.org Forums:
Ahh okay, perhaps something was going wrong with the whitelist IP addition, or IP detection…

2 months ago

Posted a reply to Modified Core WordPress Files Discovered, on the site WordPress.org Forums:
Hi, We don't actually have the ability to exclude files from the core file scan,…

2 months ago

Posted a reply to Disable auto-updating of Shield plugin in free version, on the site WordPress.org Forums:
Just letting you know that the latest release has a new option under the Auto…

2 months ago

Posted a reply to Shortcodes, on the site WordPress.org Forums:
Hi Mark, Thanks for this. This is a great idea. We're working on a major…

2 months ago

Posted a reply to archive.org blocked, on the site WordPress.org Forums:
Shield doesn't care where the IPs are from (unless they're legitimate, validated crawlers). Best to…

2 months ago

Posted a reply to Deactivation survey does not work, on the site WordPress.org Forums:
There's probably a javascript error on the page that interrupts our plugin's javascript. We're not…

3 months ago

Posted a reply to Error after 6.10.2 update, on the site WordPress.org Forums:
This error should only happen once, at the moment of upgrade if you have the…

3 months ago

Posted a reply to Conflict with ManageWP, on the site WordPress.org Forums:
We'll be releasing an update (v6.10.2) today/tomorrow that will help with this.. for now you…

3 months ago

Posted a reply to yesterdays auto update did not completly load, on the site WordPress.org Forums:
Hey, thanks for reporting this. Unfortunately this is beyond our control. The WordPress site +…

3 months ago

Posted a reply to Does Shield Security work with Ultimate Member ?, on the site WordPress.org Forums:
You could adjust the cooldown downwards to minimize the effect. Even a few seconds will…

3 months ago

Posted a reply to Die Message, on the site WordPress.org Forums:
Are you referring to the firewall blocks in particular?

3 months ago

Posted a reply to Contact Forms, on the site WordPress.org Forums:
Integrations are done on a per plugin basis. I believe CF7 has its own recaptcha…

3 months ago

Posted a reply to Does Shield Security work with Ultimate Member ?, on the site WordPress.org Forums:
Actually I believe you can test it with just 1 file change: src/processors/loginprotect_base.php download: https://github.com/FernleafSystems/Shield-Security-for-WordPress/blob/hotfix/um/src/processors/loginprotect_base.php…

3 months ago

Posted a reply to Does Shield Security work with Ultimate Member ?, on the site WordPress.org Forums:
Yep, we've been looking at this and UM has custom actions for all of the…

3 months ago

Posted a reply to Error when fetched by Googlebot, on the site WordPress.org Forums:
Sorry about that. A fix is on the way in a few minutes...

3 months ago

Posted a reply to Does Shield Security work with Ultimate Member ?, on the site WordPress.org Forums:
Great, we'll need to investigate the code to see how it works and if we…

3 months ago

Posted a reply to Does Shield Security work with Ultimate Member ?, on the site WordPress.org Forums:
To avoid confusion, do you want to link us to the precise plugin that you're…

3 months ago

Posted a reply to Risk of penalty of the search engines, on the site WordPress.org Forums:
The next release will verify Google, Bing, Apple, and Yandex bots.

4 months ago

Posted a reply to Risk of penalty of the search engines, on the site WordPress.org Forums:
Okay, thanks for your feedback.

4 months ago

Posted a reply to Risk of penalty of the search engines, on the site WordPress.org Forums:
You should remove links to your site that generates 404 errors, then you're problem is…

4 months ago

Posted a reply to Could not save hack guard setting, on the site WordPress.org Forums:
To quickly follow up on this, could you try the following: - disable 1 plugin…

4 months ago

Posted a reply to inaccessible checkboxes (again), on the site WordPress.org Forums:
Hi Michael... just checking that the last release helped improve this for you ok?

4 months ago

Posted a reply to Risk of penalty of the search engines, on the site WordPress.org Forums:
As I said, it might have been better to contact support and allow us to…

4 months ago

Posted a reply to Risk of penalty of the search engines, on the site WordPress.org Forums:
You need to figure out why it's blocked (look at your audit trail), and disable…

4 months ago

Posted a reply to Css Mess in admin, on the site WordPress.org Forums:
Ahh yes, I see. That is certainly not ideal at all. We'll need to just…

4 months ago

Posted a reply to I wanted to like it. But has bugs & poor customer support even at paid pro level, on the site WordPress.org Forums:
I hear you, there's nothing more frustrating than being ignored by support. We've experienced the…

4 months ago

Posted a reply to Css Mess in admin, on the site WordPress.org Forums:
anything?

4 months ago

Posted a reply to I wanted to like it. But has bugs & poor customer support even at paid pro level, on the site WordPress.org Forums:
Hi Tim, Sorry you've had a terrible experience. We have received 3 main emails from…

4 months ago

Posted a reply to Css Mess in admin, on the site WordPress.org Forums:
Do you have any particular guidance with where exactly the styling is wrong?

4 months ago

Posted a reply to 2FA disabled after last update, on the site WordPress.org Forums:
Hi, very sorry for the trouble with this. We identified a bug with the 6.9…

4 months ago