Profiles

  • Member Since: November 15th, 2019
  • Location: Jordan
  • Find me on:
  • Posted a reply to 3.1.7 not tested well, on the site WordPress.org Forums:
    Hello @imaginary222 @ld899651 @sgucci1 , This is Omar from the WBW team. We've identified some…

  • Posted a reply to Plugin removed from WordPress.org – raising error on Wordfence, on the site WordPress.org Forums:
    Hi @sarahrea This is Omar from the WBW & WPFactory team. Thanks for reporting this,…

  • Posted a reply to Scamming company, on the site WordPress.org Forums:
    Hi @labd12estudio This is Omar, CEO at WPFactory. First, I want to apologize for overlooking…

  • Created a topic, Great support for a great product, on the site WordPress.org Forums:
    We've been using BetterDocs for almost a year, I found…

  • Created a topic, Works perfectly, on the site WordPress.org Forums:
    Tried it on a huge database ~25k users, worked flawles…

  • Posted a reply to Crazy ads in the Dashboard, on the site WordPress.org Forums:
    Hi @optimiertes , Thanks for the feedback. The banner you're seeing is our way of…

  • Posted a reply to Dishonest, runaway., on the site WordPress.org Forums:
    Hi @nskreport I'm Omar, CEO at WBW, and I'm very sorry to hear the trouble…

  • Posted a reply to Hide price, on the site WordPress.org Forums:
    Hi @iuda, Can you please elaborate more about this? Since the plugin is about "offering…

  • Posted a reply to Ireland/Northern Ireland Brexit rules, on the site WordPress.org Forums:
    Hi @macsuibhne Can you please elaborate a little, what do you mean to collect VAT…

  • Created a topic, Very helpful plugin + Great support, on the site WordPress.org Forums:
    I tried the plugin for several months and it works per…

  • Created a topic, Great & easy to use theme, on the site WordPress.org Forums:
    The theme is equipped with a lot of of options (all fr…

  • Posted a reply to declare_compatibility error, on the site WordPress.org Forums:
    Hey @mediaworkbench, We've released an update last month related to this, are you using the…

  • Posted a reply to Option to accept VAT if VIES is down, on the site WordPress.org Forums:
    Hey @clv01, Thanks for the info, I've discussed with the team and we will be…

  • Posted a reply to Option to accept VAT if VIES is down, on the site WordPress.org Forums:
    Hi @cvl01, So basically, you're looking for an option to "turn off" the plugin validation…

  • Posted a reply to VAT ID invalid, even when manual validated, on the site WordPress.org Forums:
    @shar2024, thank you for the message and approach, I'm following up with you directly on…

  • Posted a reply to declare_compatibility error, on the site WordPress.org Forums:
    Hi @davelo, Very sorry for overlooking this, I'm handling your ticket now and will let…

  • Posted a reply to VAT ID invalid, even when manual validated, on the site WordPress.org Forums:
    Hi @shar2024, I apologize for the lack of response here, since the name here isn't…

  • Posted a reply to VAT from non-EU order not exempted, on the site WordPress.org Forums:
    Hi @masterofbazaar, Charging VAT is not a plugin setting, if you have an order from…

  • Posted a reply to Woocommerce Checkout Block for the EU/UK VAT Manager, on the site WordPress.org Forums:
    Not at all, it was my bad. I guess in the next 2 months, since…

  • Posted a reply to Woocommerce Checkout Block for the EU/UK VAT Manager, on the site WordPress.org Forums:
    Sorry @biissen, I just checked with our development team and they confirmed that the provided…

  • Posted a reply to Woocommerce Checkout Block for the EU/UK VAT Manager, on the site WordPress.org Forums:
    @biissen, Sorry I wasn't that clear, since it's not what you would expect when you…

  • Posted a reply to Woocommerce Checkout Block for the EU/UK VAT Manager, on the site WordPress.org Forums:
    Hi @biissen, We're still working on this, as it's not still fully compatible by Woo…

  • Posted a reply to Limited to PHP8, on the site WordPress.org Forums:
    Hello @glovaci, Thanks for bringing this to our attention, we might look into this, if…

  • Posted a reply to Would be worth using if more features were available in the free version, on the site WordPress.org Forums:
    Hi @roweg, Thanks for the feedback, while the free version of the plugin offers tons…

  • Posted a reply to Plugin very expensive for functionality, on the site WordPress.org Forums:
    Hi @Daschmi, Thanks for the feedback, unfortunately we can't meet all users needs in a…

  • Posted a reply to Demo login details are not working, on the site WordPress.org Forums:
    Hey @cath88, It seems someone played around with the website and removed all its content,…

  • Posted a reply to Calculation in XML Feed File?, on the site WordPress.org Forums:
    Hi @xing79, Thanks for the feedback, we're glad to hear this (and would be awesome…

  • Posted a reply to Done the Job perfectly, on the site WordPress.org Forums:
    Oh okay thanks a lot, got it. Actually it's the first time I encounter this…

  • Posted a reply to Done the Job perfectly, on the site WordPress.org Forums:
    Hi @rf999 Thanks for the feedback, can you please elaborate a little more? How to…

  • Posted a reply to Can the plugin work with 2 Stripe accounts?, on the site WordPress.org Forums:
    Hi @redback10, If these 2 accounts are added as separate gateways under Woo >> Settings…

  • Posted a reply to Shortcodes documentation, on the site WordPress.org Forums:
    Hi @price4you, Since you're a pro user, this forum is mainly for free users support…

  • Posted a reply to Shorecode for product attribute, on the site WordPress.org Forums:
    Hello @Fixait, Beside my colleague's suggestion and until we complete the documentation, you can find…

  • Posted a reply to Always invalid vat, on the site WordPress.org Forums:
    Unfortunately yes, since it's related to the IP doing the verification, which is your website…

  • Posted a reply to Always invalid vat, on the site WordPress.org Forums:
    Thanks, if you notice the last 4 lines in the logs, they indicate that the…

  • Posted a reply to Always invalid vat, on the site WordPress.org Forums:
    Hi again, I see the logs are showing CURL method, it might that when you…

  • Posted a reply to All in One Product Quantity for WooCommerce plugin bugs when step is set to Pro, on the site WordPress.org Forums:
    Thanks @kevinin2d for letting us know, for some reason it was marked "pending", now approved…

  • Posted a reply to great plugin and support, on the site WordPress.org Forums:
    Thanks Eefke, Glad to know we were helpful, but for those who will read it,…

  • Posted a reply to Translate the status, on the site WordPress.org Forums:
    Hi @visionoptika Hello Leonidas, Thank you for contacting us. Regarding your suggestion to change the order status…

  • Posted a reply to Shortcodes documentation, on the site WordPress.org Forums:
    Hi @gournie We're currently rebuilding documentation for all plugins so we haven't published them yet,…

  • Posted a reply to MultiVendorX Compatibility, on the site WordPress.org Forums:
    Glad to know this @mouindi Thanks a lot, we would love to discuss how we…

  • Posted a reply to Plugin breaks page, on the site WordPress.org Forums:
    Hello @zocker23 Sorry to hear the trouble here, as far as I can see, this…

  • Posted a reply to Incorrect behavior with full VAT number including, on the site WordPress.org Forums:
    Thanks @gabrieleferrari, On second tab, there is an option "Allow VAT number input without country…

  • Posted a reply to Get notice whe VAT number is saved to an account, on the site WordPress.org Forums:
    Great to hear this @blue2shop. If you're enjoying the plugin & support, it would be…

  • Posted a reply to Get notice whe VAT number is saved to an account, on the site WordPress.org Forums:
    Hi @blue2shop If you go to Users, you will see a filter option at the…

  • Posted a reply to MultiVendorX Compatibility, on the site WordPress.org Forums:
    Hey @mouindi By default, it should work normally, but for further compatibility (based on difference…

  • Posted a reply to MultiVendorX Compatibility, on the site WordPress.org Forums:
    Hi @mouindi, Omar is here from product team, can you please elaborate a little what…

  • Posted a reply to Incorrect behavior with full VAT number including, on the site WordPress.org Forums:
    Hi @gabrieleferrari Can you please send us screenshots of the plugin tabs (the 3 of…

  • Committed [2886373] to Plugins SVN:
    File name correction

  • Committed [2885563] to Plugins SVN:
    New update released

  • Committed [2882541] to Plugins SVN:
    New version released