WordPress.org

Posted a reply to Support for TIF files, on the site WordPress.org Forums:
Thanks for your question, but we don't support TIF files in any form, not even…

2 days ago

Posted a reply to info needed to write privacy policy for my site, on the site WordPress.org Forums:
Look under Settings->Privacy and click the "Check out our guide" link. We have all the…

4 days ago

Posted a reply to Disk usage, big webp, on the site WordPress.org Forums:
The webp files will only be larger if you used "Force WebP" mode. But WebP…

4 days ago

Posted a reply to Exclude some plugins from optimization, on the site WordPress.org Forums:
It depends on what sort of plugins stop working, and how? It's unlikely to be…

5 days ago

Posted a reply to Does your product work with custom post types?, on the site WordPress.org Forums:
I've never used that plugin, but if they don't run the normal wp_handle_upload hook, then…

6 days ago

Posted a reply to Database error: Incorrect index name, on the site WordPress.org Forums:
Please grab the latest code from GitHub and let me know if that resolves things…

2 weeks ago

Posted a reply to Plugins can not deactivate, on the site WordPress.org Forums:
That sounds like a problem with your site, as it certainly is not this plugin.…

2 weeks ago

Posted a reply to Site crash with Version 1.5. and 1.5.1, on the site WordPress.org Forums:
Thanks for the heads up, we'll get a fix in the next release!

2 weeks ago

Posted a reply to Deep Scan Checked but same images search results, on the site WordPress.org Forums:
It means those images get bigger in filesize when you scale them down. What do…

2 weeks ago

Posted a reply to Stage 2 unable to complete due to memory restrictions. Please increase the memor, on the site WordPress.org Forums:
Ah, try changing your config to '2G' instead of '2g' and see what happens. Looks…

3 weeks ago

Posted a reply to Bug: resize detection is visible for other (custom) users, on the site WordPress.org Forums:
It's only active for folks who can activate plugins, so unless your custom users have…

3 weeks ago

Posted a reply to Stage 2 unable to complete due to memory restrictions. Please increase the memor, on the site WordPress.org Forums:
I think your PHP 7.4 config is broken. In other words, even though you might…

3 weeks ago

Posted a reply to Generating images in AVIF format, on the site WordPress.org Forums:
You can vote for AVIF support here: https://feedback.ewww.io/b/features/p/support-of-avif

3 weeks ago

Posted a reply to Stage 2 unable to complete due to memory restrictions. Please increase the memor, on the site WordPress.org Forums:
That's very strange... Don't suppose there are any errors in the logs?

3 weeks ago

Posted a reply to Stage 2 unable to complete due to memory restrictions. Please increase the memor, on the site WordPress.org Forums:
That particular error only happens if your server has less than 2MB of memory remaining.…

3 weeks ago

Posted a reply to working with cloudflare, on the site WordPress.org Forums:
You just turn on JS WebP Rewriting on the WebP tab (or <picture> WebP, whichever…

3 weeks ago

Posted a reply to working with cloudflare, on the site WordPress.org Forums:
Not with the default configuration, Cloudflare works independently of EWWW IO, as does WP Rocket.…

3 weeks ago

Posted a reply to working with cloudflare, on the site WordPress.org Forums:
I could be wrong, but I don't think your problem has anything to do with…

3 weeks ago

Posted a reply to Database error: Incorrect index name, on the site WordPress.org Forums:
Still catching up from vacation, will dig back into this on Monday hopefully!

3 weeks ago

Posted a reply to no encode delegate, on the site WordPress.org Forums:
Most plugins use whatever WP core is using, which goes ImageMagick first (if available), and…

3 weeks ago

Posted a reply to no encode delegate, on the site WordPress.org Forums:
See what happens if you just disable ImageMagick, which will force WordPress (and thus Imsanity)…

3 weeks ago

Posted a reply to Super efficient and also EXCELLENT support, on the site WordPress.org Forums:
Thanks for the feedback, our goal is to provide excellent support, even to the folks…

4 weeks ago

Posted a reply to EWWW breaks json requests, on the site WordPress.org Forums:
For anyone else having a similar issue, the bugfix will be in the next release,…

4 weeks ago

Posted a reply to no encode delegate, on the site WordPress.org Forums:
Honestly, I have no idea what that means, I have never ever seen that error.…

4 weeks ago

Posted a reply to XXX is not writable, on the site WordPress.org Forums:
Yeah, that same error would pop-up if they don't exist. That particular image (...BOY_GIRL_2.jpg) doesn't…

4 weeks ago

Posted a reply to XXX is not writable, on the site WordPress.org Forums:
Can you provide a screenshot of those images with permissions and ownership displayed? You can…

4 weeks ago

Posted a reply to images not showing, on the site WordPress.org Forums:
Please use https://ewww.io/contact-us/ and send the debug information from the support tab. Include screenshots and…

4 weeks ago

Posted a reply to Again bar about excessive re-optimization, on the site WordPress.org Forums:
First of all, you need to make sure you are on version 5.7.1 of EWWW…

4 weeks ago

Posted a reply to Admin page is get caught in a redirect loop, on the site WordPress.org Forums:
I've never seen that before, have you tried to reinstall the plugin since then?

4 weeks ago

Posted a reply to Can’t bulk generate webp on existing images, on the site WordPress.org Forums:
That's strange, it should tell you the problem if it isn't generating webp during a…

4 weeks ago

Posted a reply to It’s OK, on the site WordPress.org Forums:
Hi @pageone511, I'm curious to know more about what you mean that you don't "feel…

4 weeks ago

Posted a reply to Posts and Pages still show original image after bulk resize., on the site WordPress.org Forums:
Imsanity over-writes the original image, so no "switching" is necessary. If you're still seeing the…

1 month ago

Posted a reply to EWWW breaks json requests, on the site WordPress.org Forums:
I'm out until the 28th, but I'll take a look when I get back in…

1 month ago

Posted a reply to Database error: Incorrect index name, on the site WordPress.org Forums:
I'll check into this further when I get back on the 28th. Do let me…

1 month ago

Posted a reply to Database error: Incorrect index name, on the site WordPress.org Forums:
That was a brand new table change in 5.7 to make sure our custom tables…

1 month ago

Posted a reply to Best Image Optimization Plugin I have used, on the site WordPress.org Forums:
Hi @adamdjbrett, thanks for sharing your experience. While there are some shared hosting environments that…

1 month ago

Posted a reply to Great!, on the site WordPress.org Forums:
Thanks for sharing your experience and supporting EWWW IO with your review!

1 month ago

Posted a reply to Bug: resize detection is visible for other (custom) users, on the site WordPress.org Forums:
At this point, I'm planning to release it tomorrow, but do let me know what…

1 month ago

Posted a reply to No more savings report?, on the site WordPress.org Forums:
I forgot about set_site_transient(), so we can cache both the single site queries (if they…

1 month ago

Posted a reply to No more savings report?, on the site WordPress.org Forums:
I was a bit surprised initially when you said the query wasn't cached (since it…

1 month ago

Posted a reply to Great product, excellent support, on the site WordPress.org Forums:
Thanks for your feedback Coleman, that lets us know we are taking care of job…

1 month ago

Posted a reply to Always showing blank page, loading slow, on the site WordPress.org Forums:
Are you sure you posted this in the right place?? You mentioned a theme, but…

1 month ago

Posted a reply to can’t see images as visitor after optimization, on the site WordPress.org Forums:
Fantastic!

1 month ago

Posted a reply to can’t see images as visitor after optimization, on the site WordPress.org Forums:
Like I said, the root of the problem is a conflict with the lazy loader.…

1 month ago