Profiles

Posted a reply to Forms quit working, I’ve had to remake 1 3x in 9 months, on the site WordPress.org Forums:
Hi @violetness26 Since this was confirmed to be an issue with WP Engine Caching rather…

Posted a reply to email is coming in twice, on the site WordPress.org Forums:
Hi @roos72 Since your SMTP plugin shows the email is sent correctly, and sent only…

Posted a reply to email is coming in twice, on the site WordPress.org Forums:
Hi @roos72 The email being listed only once in WP Mail SMTP is a big…

Posted a reply to email is coming in twice, on the site WordPress.org Forums:
Hi roos72, I’m sorry you’re running into this. If the emails are arriving twice, the…

Posted a reply to Email not being received, on the site WordPress.org Forums:
Hello @slace10 Thank you for reaching out to us today. I'm Nathanael, and I'm here to…

Posted a reply to get url from file field, on the site WordPress.org Forums:
Hi @annaam I’m afraid that WordPress forum rules mean we are only allowed to support…

Posted a reply to Sending a filled-out form no longer works., on the site WordPress.org Forums:
Hi Tom,Thanks for reaching out to us today. My name is Nathanael, and I am…

Posted a reply to Popup form not working, on the site WordPress.org Forums:
Hi @muypescado If removing the Captcha fixed the issue, this indicates that your pop-up plugin…

Posted a reply to Popup form not working, on the site WordPress.org Forums:
Hi @muypescado This is an odd one - and quite hard to investigate directly as…

Posted a reply to Do I need to have the Pro version inorder to process payments?, on the site WordPress.org Forums:
Hi @jamesgreat If you want ONLY Stripe or Square Lite payments (with the 3% service…

Posted a reply to [Formidable Forms - Contact Form Plugin, Survey, Quiz, Payment, Calculator Form & Custom Form Builder] Lookup not working correctly, on the site WordPress.org Forums:
@rhughes44 I hate to say it, but it sounds like your site is infected with…

Posted a reply to how do i bulk delete entries?, on the site WordPress.org Forums:
Hi @airdrummer I'm glad you found a solution directly in the database.Best,

Posted a reply to how do i bulk delete entries?, on the site WordPress.org Forums:
Hi @airdrummer The option to bulk delete entries with the "Delete All Entries" button is…

Posted a reply to Form appears to work correctly, but no Entries are created., on the site WordPress.org Forums:
Hi @beejim , It sounds frustrating that your form appears to submit correctly but no…

Posted a reply to Form title still shows after being unkecked, on the site WordPress.org Forums:
Hi @sinergyinaction If the form title still shows even after unchecking the option to hide…

Posted a reply to Java script error after update, on the site WordPress.org Forums:
Thank you for opening a ticket in our helpdesk. One of our team will respond…

Posted a reply to Java script error after update, on the site WordPress.org Forums:
Hi @isa666 Could you please open a ticket in our helpdesk so that our team…

Posted a reply to Java script error after update, on the site WordPress.org Forums:
Hi @isa666 Your forms and data are safely stored in the WordPress database, and will…

Posted a reply to Java script error after update, on the site WordPress.org Forums:
Hi @isa666 Looking at that error message, I suspect there is a missing file that…

Posted a reply to Java script error after update, on the site WordPress.org Forums:
Hi, When your forms stop working after a theme update and you encounter JavaScript errors,…

Posted a reply to Not receiving emails about submission, on the site WordPress.org Forums:
Hi @cinja0531 Thank you for the XML. I imported it to my dev site for…

Posted a reply to Warning on text domain loading, on the site WordPress.org Forums:
Hi @satollo Thank you for reaching out to our support team today. My name is…

Posted a reply to How to Add a Hyperlink Inside a Checkbox Label in a Form?, on the site WordPress.org Forums:
Hi @trezeteo17 Yes - you can do what you describe by following the guide in…

Posted a reply to Forms quit working, I’ve had to remake 1 3x in 9 months, on the site WordPress.org Forums:
Hi Vanessa,After discussing this with you in our helpdesk, I can confirm this is due…

Posted a reply to Forms quit working, I’ve had to remake 1 3x in 9 months, on the site WordPress.org Forums:
Hi @violetness26 ,Did you open a ticket about this in our helpdesk a few minutes…

Posted a reply to Don’t see bulk actions drop down, on the site WordPress.org Forums:
Hi @snaggums , The bulk actions feature, including the bulk delete option with checkboxes next…

Posted a reply to why the email to receive the form submission did not work?, on the site WordPress.org Forums:
Hi @yulin123 Yes, the email can go TO any recipient. If that is not working…

Posted a reply to why the email to receive the form submission did not work?, on the site WordPress.org Forums:
Hi @yulin123 ,Do you have an SMTP plugin or any other email sending integration that…

Posted a reply to I’m having a terrible experience with Formidable Forms., on the site WordPress.org Forums:
Hi @joaohnobrega I'm delighted we could help!If you respond to the email that Bobbie sent…

Posted a reply to I’m having a terrible experience with Formidable Forms., on the site WordPress.org Forums:
Hi @joaohnobrega The most common cause for your issue is a simple typo in your…

Posted a reply to Error “Your entry appears to be blocked spam!” with legitimate entry, on the site WordPress.org Forums:
Hi @flachyjoe All Formidable form submissions are parsed via our spam protection functions and WordPress…

Posted a reply to FrmDb::check_cache 4000 queries, on the site WordPress.org Forums:
Hi @annaam We can't help with Pro features like the ACF add-on here. For issues…

Posted a reply to FrmDb::check_cache 4000 queries, on the site WordPress.org Forums:
Hi @annaam I’m afraid that WordPress forum rules only allow us to support the free…

Posted a reply to Diacritics autocomplete, on the site WordPress.org Forums:
Hi @victoriei101 I'm afraid that WordPress forum rules only allow us to support the free…

Posted a reply to Refunds are too difficult, on the site WordPress.org Forums:
Hi @hfz5168 I am very sorry you are having trouble opening a ticket. Our team…

Posted a reply to ACF addon and Elite License, on the site WordPress.org Forums:
Hi @jester48 If you open a "Presale" ticket via that form, our team can help…

Posted a reply to Cannot create a form, on the site WordPress.org Forums:
Hi @grotezus,I would recommend reaching out to your hosting company to double check the potential…

Posted a reply to Cannot create a form, on the site WordPress.org Forums:
Hi @grotezus This issue us usually caused by your WordPress configuration. The character set in…

Posted a reply to ACF addon and Elite License, on the site WordPress.org Forums:
Hi @jester48 I'm afraid that WordPress forum rules mean we are only allowed to support…

Posted a reply to Style Suggestion – Darker Red for Required Indicator, on the site WordPress.org Forums:
Hi @kalvinkingsleymint While our support team doesn't determine our future product roadmap and so can't…

Posted a reply to Created checkboxes that appear as radio buttons, on the site WordPress.org Forums:
Hi @teamceluga This can sometimes happen due to CSS styling conflicts or overrides, either from…

Posted a reply to Issue with Captcha Not Loading When Using Formidable Form Twice on a Page, on the site WordPress.org Forums:
Hello @albyse , Thank you for reaching out and providing such a detailed explanation of…

Posted a reply to Contact form creating entry, but not sending email, on the site WordPress.org Forums:
Hi @yatharthverma, Formidable doesn't send emails directly, rather, it composes the message and passes it…

Posted a reply to [Formidable Forms - Contact Form Plugin, Survey, Quiz, Payment, Calculator Form & Custom Form Builder] Error “This field is invalid” since v6.21, on the site WordPress.org Forums:
@yesyeah Our intention isn't to hide issues in a private ticketing system - it's simply…

Posted a reply to Error “This field is invalid” since v6.21, on the site WordPress.org Forums:
@thompol, Your ticket is in our helpdesk, and our team is standing by to investigate…

Posted a reply to There was a problem with your submission. Errors are marked below. – No errors, on the site WordPress.org Forums:
Hi @kalvinkingsleymint , Yes, the new release addresses this issue. You can see the changelog…

Posted a reply to All Forms: There was a problem with your submission., on the site WordPress.org Forums:
@andrewbienhaus I'm delighted its working for you now. It sounds like making those changes may…

Posted a reply to Form error “..is invalid”, on the site WordPress.org Forums:
Hi @thetraininglady, I believe this is related to a bug that our developers are currently…

Posted a reply to Bank Transfer Payment Method, on the site WordPress.org Forums:
Hi @fodisery Formidable Forms does support payment processing through various payment gateways like Stripe and…

Posted a reply to Form error “..is invalid”, on the site WordPress.org Forums:
Hi @gustavofence This is an unusual error, and our support team would like to investigate…