Natalie MacLees
- Member Since: September 26th, 2006
- Los Angeles, CA
- nataliemac.com
- @nataliemac on WordPress.org and Slack
- Meta Contributor
- Community Team
- WordCamp Speaker
- Plugin Developer
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Posted a reply to Divi 3 theme conflict, on the site WordPress.org Forums:
I'm sorry to hear that you're having troubles with the plugin. Can you please send…1 week ago
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Posted a reply to Remove the more info column, on the site WordPress Support Forums:
Great, I'm glad it's working for you. Just let us know if you have any…1 month ago
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Posted a reply to Remove the more info column, on the site WordPress Support Forums:
Hi there! If all of your hotspots are set to go to a URL, then…1 month ago
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Posted a reply to No links in short description tooltip, on the site WordPress Support Forums:
Hello! If you're using the tooltip layout, it sounds like you've got the Pro upgrade…1 month ago
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Posted a reply to Infobox location and highlight detection before hovering, on the site WordPress Support Forums:
Hello Michaela! The option to select the layout, including putting the infobox on the right,…1 month ago
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Posted a reply to Is there any way to change the default permalink url?, on the site WordPress Support Forums:
Hi there! We mainly provide the permalink url to quickly preview the image. If you…1 month ago
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Posted a reply to [Feature Request] Pixel area, on the site WordPress Support Forums:
Hi there! Thanks for using our plugin! This is the first request we've received for…2 months ago
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Posted a reply to Pro breaks other Elements / Question about image size, on the site WordPress Support Forums:
Hello! Sorry to hear that you're having troubles. We can take a look and help…3 months ago
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Posted a reply to Displaying hover areas before rollover, on the site WordPress Support Forums:
Hi there! We don't have a timeline for when we'll be adding that feature yet.…3 months ago
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Posted a reply to Pre-sales question, on the site WordPress Support Forums:
Hello Filippo - You'll be able to select that layout in the pro version. It's…3 months ago
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Posted a reply to head's up - issue with your website, on the site WordPress Support Forums:
Hi there! It seems to be working fine now, so it might have been just…3 months ago
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Posted a reply to Top and Bottom Padding, on the site WordPress Support Forums:
Great! Glad that worked for you. Let us know if you need anything else.3 months ago
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Posted a reply to Top and Bottom Padding, on the site WordPress Support Forums:
Ok, here is some CSS that should remove the bottom margin so that the image…3 months ago
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Posted a reply to Top and Bottom Padding, on the site WordPress Support Forums:
Hi there! I took a look at your site, but I can't find a Draw…3 months ago
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Posted a reply to Hotspots not copied over on site migration, on the site WordPress Support Forums:
Hi Piet! This is related to how PHP serializes and stores data and is a…3 months ago
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Posted a reply to Hotspots not copied over on site migration, on the site WordPress Support Forums:
Hello Piet! We've seen this happen when users do a simple search and replace for…3 months ago
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Posted a reply to Pre-sales question about lightbox, on the site WordPress Support Forums:
The gallery shortcode will display as a grid of thumbnails, just as it would in…3 months ago
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Posted a reply to Pre-sales question about lightbox, on the site WordPress Support Forums:
You can use shortcodes to insert content into the more info area. The [gallery] shortcode…3 months ago
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Posted a reply to Pre-sales question about lightbox, on the site WordPress Support Forums:
Hi there! We have space for one featured image per highlighted map area, but you…3 months ago
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Posted a reply to Short Code and Background Images, on the site WordPress Support Forums:
You can include shortcodes in the More Info box. You can type CSS in there.…4 months ago
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Posted a reply to Hotspots do not appear, on the site WordPress Support Forums:
I'm glad it's working for you. Just let us know if you need help with…4 months ago
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Posted a reply to Area selected, default, on the site WordPress Support Forums:
If you link to a hotspot's address directly, it will show up as highlighted with…4 months ago
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Posted a reply to Hotspots do not appear, on the site WordPress Support Forums:
Hello Heather! When I resize your page, the image resizes with it, so the responsive…4 months ago
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Posted a reply to Hotspots do not appear, on the site WordPress Support Forums:
Hi Heather! It looks like the issue comes from the jQuery Updater plugin, which is…4 months ago
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Posted a reply to Hotspots do not appear, on the site WordPress Support Forums:
Hi there! Sorry that you're having troubles. Do you by chance have another image mapping…4 months ago
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Posted a reply to Stopped working after wordpress Update, on the site WordPress Support Forums:
Hello Carlos! It looks like your RevSlider plugin is causing a JavaScript error, and that's…4 months ago
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Posted a reply to Open in new tab doesn't work on mobile device, on the site WordPress Support Forums:
Hi there! We just released a fix for this today. It was a tricky one…4 months ago
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Posted a reply to How to enlarge "clickable area" window ?, on the site WordPress Support Forums:
Hello there! We just released an update today that makes that image editor as wide…4 months ago
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Posted a reply to SVG Support, on the site WordPress Support Forums:
Hi there! SVG doesn't support the features of images that we're using to display the…4 months ago
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Posted a reply to Titles/Details appearing under the map - How to make my theme compatible ?, on the site WordPress Support Forums:
Hi Anabella - I took a look. Your theme is using some asynchronous page loading,…4 months ago
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Posted a reply to Titles/Details appearing under the map - How to make my theme compatible ?, on the site WordPress Support Forums:
Hi Anabella - I took a look at that page and it seems to be…4 months ago
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Posted a reply to Highlight Areas Before Hover, on the site WordPress Support Forums:
Hi there! There's currently not a way to display the hotspots without an interaction from…5 months ago
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Posted a reply to Titles/Details appearing under the map - How to make my theme compatible ?, on the site WordPress Support Forums:
Hello Annabella - If you're seeing the hotspot details appearing under the map, it's probably…5 months ago
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Posted a reply to Setting page can no longer be viewed., on the site WordPress Support Forums:
Just installed the plugin on a new site - I use this plugin all the…7 months ago
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Posted a reply to zoom and pan, on the site WordPress Support Forums:
Hi Guyk! That's a feature that we're considering adding in a future release, but it's…8 months ago
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Posted a reply to TypeError: area.qtip is not a function, on the site WordPress Support Forums:
Sure! Glad we got it figured out!8 months ago
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Posted a reply to TypeError: area.qtip is not a function, on the site WordPress Support Forums:
Yes, if you reinstall pro, everything should just magically work again. The version you have…8 months ago
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Posted a reply to TypeError: area.qtip is not a function, on the site WordPress Support Forums:
Ok, I think that what happened is some things got a bit mixed up with…8 months ago
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Posted a reply to TypeError: area.qtip is not a function, on the site WordPress Support Forums:
Hi there! Sorry that you're having troubles. Are you using the free version of the…8 months ago
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Created a topic, Easy to use, nice features, on the site WordPress Support Forums
9 months ago
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Created a topic, Feature requests and suggestions, on the site WordPress Support Forums
9 months ago
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Posted a reply to Changing Permalink, on the site WordPress Support Forums:
Glad to help! Just let us know if you need anything else!9 months ago
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Posted a reply to Hotspots move, on the site WordPress Support Forums:
Hi there! Don't forget to send over a login so we can take a look…9 months ago
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Posted a reply to Changing Permalink, on the site WordPress Support Forums:
Hello there JR! You should be able to just embed that in whatever page is…9 months ago
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Posted a reply to Pre-sales question, on the site WordPress Support Forums:
Hi dustundag! Can you please send an admin login for this site to support@tylerdigital.com so…10 months ago
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Posted a reply to Support for Internet Explorer, on the site WordPress Support Forums:
Yes, it does. It works as it does in other modern browsers in IE 10…10 months ago
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Posted a reply to White screen (of death) appears with DA, on the site WordPress Support Forums:
Hello there! 1.6.2 released today fixes this issue. It was an odd little issue with…10 months ago
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Posted a reply to Detail Image Size, on the site WordPress Support Forums:
Hi Greg - I'm still not able to see the page - it seems my…11 months ago
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Posted a reply to hotspots area out of place and with different sizes (2), on the site WordPress Support Forums:
I see the page that you've linked to and Draw Attention seems to be working…11 months ago
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Posted a reply to Detail Image Size, on the site WordPress Support Forums:
Hi Greg, Can you please email support@tylerdigital.com with the link to the page where you're…11 months ago
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