Profiles

Posted a reply to All Systems Go!, on the site WordPress.org Forums:
Hi @shirtguy72! Thank you a lot for your kind words. Super glad to hear that…

Posted a reply to Memory usage increases 5x, on the site WordPress.org Forums:
It’s the license system, right? It is :) We'll be checking this as soon as…

Posted a reply to Memory usage increases 5x, on the site WordPress.org Forums:
Hi @jonte98! Thank you (a lot) for your message. I have noticed the increased memory…

Posted a reply to Does not work/help if salts are missing., on the site WordPress.org Forums:
Hi @burnuser! I totally understand the point. We have implemented a similar feature in the…

Posted a reply to Change salt via ManageWP snippet, on the site WordPress.org Forums:
Hi there, I'm closing the topic for now. Please re-open if needed. Cheers,

Posted a reply to Not working with wp-salt.php, on the site WordPress.org Forums:
This has been finally added to the latest release, 1.4 :)

Posted a reply to Not working with wp-salt.php, on the site WordPress.org Forums:
@jundellagbo, Thank you! That explains it. This is only happening with Cloudways. I'll add it…

Posted a reply to Not working with wp-salt.php, on the site WordPress.org Forums:
@jundellagbo, I believe that file belongs to some specific hosting providers, from my online search,…

Posted a reply to Change salt via ManageWP snippet, on the site WordPress.org Forums:
Hi @mpca, I'm not very familiar with ManageWP scripts. Are they WP-CLI commands? If that's…

Posted a reply to Not working with wp-salt.php, on the site WordPress.org Forums:
Hi @jundellagbo, Fixing that should be easy. But I do have a question when you…

Posted a reply to Apple Pay (Express Payment) – ¨Payment not completed¨, on the site WordPress.org Forums:
Hi @diegoversiani, Thank you for adding the details; it was very helpful! After some further…

Posted a reply to credit card field is not showing after setup, on the site WordPress.org Forums:
Hi @gennieofthelamp, Glad to hear that you were able to find the culprit plugins. Please…

Posted a reply to stripe express checkout shipping issue, on the site WordPress.org Forums:
Hi @marcoolalla! Hmm, that's strange. I can see now you have opened a ticket with…

Posted a reply to stripe express checkout shipping issue, on the site WordPress.org Forums:
Hi @marcoolalla! Please contact us at WooCommerce.com > My Account > Support. You may need…

Posted a reply to White screen after outage of wordpress.org, on the site WordPress.org Forums:
Hi @sankari! You're 100% correct! I didn't see that coming. I'll consider an enhancement to…

Posted a reply to Shipping information/calculation won’t show, on the site WordPress.org Forums:
Hi Terry, I'm taking a look at your website and it seems that no content…

Posted a reply to WP_CACHE_KEY_SALT key unchanged, on the site WordPress.org Forums:
Hi @capchampagne - thanks again for the report. I have released 1.3.1 which should fix…

Posted a reply to Bug in code Fails to replace Auth_Key and Auth_Salt, on the site WordPress.org Forums:
@virtualdll thanks again for the report! I have released 1.3.1 which should fix the issue.

Posted a reply to Bug in code Fails to replace Auth_Key and Auth_Salt, on the site WordPress.org Forums:
Hi @virtualdll, Thanks for the report and sorry for the late reply. I'm looking into…

Posted a reply to WP_CACHE_KEY_SALT key unchanged, on the site WordPress.org Forums:
Hi @capchampagne! Thanks for testing the plugin and for reporting this. Regarding AUTH_KEY and AUTH_SALT,…

Posted a reply to Stock not updating & products not syncing, on the site WordPress.org Forums:
Hi Josh, Thanks for installing the plugin and for running those tests. When the plugin…

Posted a reply to conflict and fatal error, on the site WordPress.org Forums:
Hi @shimony, I had a look at the error and it is coming from this…

Posted a reply to Facebook shop shows brand logo instead of product images, on the site WordPress.org Forums:
Hi @1ssymum, Thanks for the additional information! I have tried to debug the open graph…

Posted a reply to Reconnect to Facebook page, on the site WordPress.org Forums:
Hi @madgeshatbox, Glad to hear that! We'll need to take a deeper look into this.…

Posted a reply to PayPal error (10731): The country in your shipping address is not valid., on the site WordPress.org Forums:
Hi @amutee54, I understand that the checkout page on your website displays this error when…

Posted a reply to Fatal error on version 2.6.10, on the site WordPress.org Forums:
Hi @wojsmol, Thanks for sharing your setup information with us. It matches the setup information…

Posted a reply to Product sync problem, permission error #200, on the site WordPress.org Forums:
Hi @kukiman, Thanks for providing the additional information. The issue you're reporting has been already…

Posted a reply to All Products Block, on the site WordPress.org Forums:
Hi @tomster999, Sorry to hear that you found the All Products block to load slower…

Posted a reply to “Unable to insert site verification” Error on Google Merchant Setup, on the site WordPress.org Forums:
Hi @wurdpressuzer, Thanks for reaching out and for sharing the recording with us! I think…

Posted a reply to Problem Linking WooCommerce Integration to Facebook, on the site WordPress.org Forums:
Hi there, Thanks for contacting Facebook for WooCommerce support! I understand that you're getting an…

Posted a reply to Customer payment gone through but marked as unpaid and automatically cancelled, on the site WordPress.org Forums:
Hi @idacka97, Thanks for providing the screenshots and the additional information. We may need to…

Posted a reply to too many calls to Admin Ajax, on the site WordPress.org Forums:
Thanks @cekay for providing the additional information. I'm afraid that I won't be able to…

Posted a reply to too many calls to Admin Ajax, on the site WordPress.org Forums:
Hi @cekay! Could you please let me know which theme you're using? Also, have you…

Posted a reply to wc_facebook_regenerate_feed error, on the site WordPress.org Forums:
Hi @csyecommerce, Thanks for the update. We'll be waiting for your updates. Please don't forget…

Posted a reply to Issue Connecting to Shipstation from WP, on the site WordPress.org Forums:
Hi @trideit, Thanks for the additional information. Could you please try the following: Please backup…

Posted a reply to Permissions error: access_denied, reason: user_denied, on the site WordPress.org Forums:
Hi @avventurasullegambe, It seems that the issue you're having is affecting multiple users at the…

Posted a reply to Can’t edit NOT synced products, on the site WordPress.org Forums:
Hi Andi, Thanks for getting back to us and for providing the additional information. We're…

Posted a reply to ‘Sync and Show’ not available, on the site WordPress.org Forums:
Hi @reb_wilson, Thanks for contacting Facebook for WooCommerce support! Can you please let us know…