WordPress.org

Posted a reply to Error on activation, on the site WordPress.org Forums:
Many apologies for the delay in getting back to you. I will release a new…

1 week ago

Posted a reply to Error on checkout, on the site WordPress.org Forums:
I will release a fix, but if you want to make a quick fix yourself,…

2 months ago

Posted a reply to Error on checkout, on the site WordPress.org Forums:
I'm pretty sure I understand the cause of the problem but to confirm, please can…

2 months ago

Posted a reply to Tag doesn’t apply when order payment is made via PayPal, on the site WordPress.org Forums:
Hi there, Please can you let me know what values you have for the following…

2 months ago

Posted a reply to Fatal error: Cannot declare class AC_Connector, on the site WordPress.org Forums:
I have released a new version that uses PHP namespace. Hopefully it will fix the…

3 months ago

Posted a reply to Fatal error: Cannot declare class AC_Connector, on the site WordPress.org Forums:
I don't have solution yet. But I wanted to give you a quick update. I…

3 months ago

Posted a reply to Fatal error: Cannot declare class AC_Connector, on the site WordPress.org Forums:
Thanks for tracking down which plugin clashes. As you have done the only immediate solution…

3 months ago

Posted a reply to Fatal error: Cannot declare class AC_Connector, on the site WordPress.org Forums:
Ok - most likely there is a conflict with another plugin (they are both trying…

3 months ago

Posted a reply to Backend log error – status called incorrectly, on the site WordPress.org Forums:
Even without the line number I am fairly certain it is line 96. The back…

5 months ago

Posted a reply to Backend log error – status called incorrectly, on the site WordPress.org Forums:
Thanks flexaftale. Does the error message go on to give the line number in the…

5 months ago

Posted a reply to how were these ppl added?, on the site WordPress.org Forums:
Hi Tanya, Please can you let me know what values you have for the following…

8 months ago

Posted a reply to Can I create AC tag based on the coupon code, on the site WordPress.org Forums:
Hi Tanya - the only tags are the ones specified for the product and the…

8 months ago

Posted a reply to Great plugin! Can I add multiple tags?, on the site WordPress.org Forums:
Yes you can add multiple ActiveCampaign tags to a product separated by commas. Note that…

10 months ago

Posted a reply to Activated plug-in gives error messages, on the site WordPress.org Forums:
Apologies that you have had to deactivate the plugin. The only way around this prior…

10 months ago

Posted a reply to Activated plug-in gives error messages, on the site WordPress.org Forums:
Hi there - this is a notice (so just a warning). You must have error…

11 months ago

Posted a reply to Plugin is not working, on the site WordPress.org Forums:
If there was a problem connecting to ActiveCampaign then it would be in the debug…

11 months ago

Posted a reply to Plugin is not working, on the site WordPress.org Forums:
The URL is probably in the format https://accountname.api-us1.com Check 'Settings > Developer > API Access'…

11 months ago

Posted a reply to Change checkbox position in checkout (after terms & conditions), on the site WordPress.org Forums:
Hi there, The hook 'woocommerce_checkout_after_terms_and_conditions' does not pass the $checkout parameter. You can only use…

11 months ago

Posted a reply to Tag is not being applied, on the site WordPress.org Forums:
Hi Nicole, It could be that you are getting different tags due to the changes…

1 year ago

Posted a reply to All checkout information not imported to AC, on the site WordPress.org Forums:
Hi there - I'm afraid it doesn't do that and there are no plans to…

1 year ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Please can you send me the last few entries in the debug log. Thanks

1 year ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Please can you check a few settings for me so that I know what should…

1 year ago

Posted a reply to Order value?, on the site WordPress.org Forums:
I'll make a note but I've no plans to make any such changes in the…

1 year ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
That's great. You can use the donation link if you wish. Many thanks, Matt https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=matt@sendmail.me.uk&currency_code=GBP&item_name=Donation+for+WC-AC+Hook

1 year ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
Yes that does sound like the source of the problem (although lets see). It sounds…

1 year ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
Thanks Vilijam - I need to upgrade a test environment to do the test, so…

1 year ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
Hi Vilijam, Yes is should sync the telephone number. Can you do a couple of…

1 year ago

Posted a reply to Product / Client tag is not working, on the site WordPress.org Forums:
It needs to know the list - it is just how ActiveCampaign was originally setup…

2 years ago

Posted a reply to Product / Client tag is not working, on the site WordPress.org Forums:
Let's check that the list exists first, since that is the error being reported. You…

2 years ago

Posted a reply to Updates?, on the site WordPress.org Forums:
Yes it is still supported. I'll get the readme.txt file updated so that you don't…

2 years ago

Posted a reply to Product tags aren’t working, on the site WordPress.org Forums:
Hi there, If the sync is working ok (the contact is added), then I suspect…

2 years ago

Posted a reply to [WC-AC Hook] Message Field, on the site WordPress.org Forums:
Yes I think I understand ok. I’m afraid this plugin wc-ac-hook cannot help. It only…

2 years ago

Posted a reply to Message Field, on the site WordPress.org Forums:
Hi there, I'm not quite sure what you are trying to do so you might…

2 years ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
That setup looks right from what you say. Track Order Status = Disabled Add/Update Contact…

2 years ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
Can you confirm the typical order status changes for a customers order. I can't see…

2 years ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
The debug log is dated and can be found in WordPress under at WooCommerce >…

2 years ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
Couple of things for you to do for me to help me investigate. Please can…

2 years ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
Hi there - when I get a moment later I'll check what I expect to…

2 years ago

Posted a reply to An unexpected problem occurred with the API request, on the site WordPress.org Forums:
Hi there - The undefined variable message is a notice (that will be shown when…

2 years ago

Posted a reply to No funciona, on the site WordPress.org Forums:
Hi alehendrix, I'm assuming that you have enabled the debug log? If not then please…

2 years ago