WordPress.org

Posted a reply to how were these ppl added?, on the site WordPress.org Forums:
Hi Tanya, Please can you let me know what values you have for the following…

3 weeks ago

Posted a reply to Can I create AC tag based on the coupon code, on the site WordPress.org Forums:
Hi Tanya - the only tags are the ones specified for the product and the…

3 weeks ago

Posted a reply to Great plugin! Can I add multiple tags?, on the site WordPress.org Forums:
Yes you can add multiple ActiveCampaign tags to a product separated by commas. Note that…

3 months ago

Posted a reply to Activated plug-in gives error messages, on the site WordPress.org Forums:
Apologies that you have had to deactivate the plugin. The only way around this prior…

3 months ago

Posted a reply to Activated plug-in gives error messages, on the site WordPress.org Forums:
Hi there - this is a notice (so just a warning). You must have error…

3 months ago

Posted a reply to Plugin is not working, on the site WordPress.org Forums:
If there was a problem connecting to ActiveCampaign then it would be in the debug…

4 months ago

Posted a reply to Plugin is not working, on the site WordPress.org Forums:
The URL is probably in the format https://accountname.api-us1.com Check 'Settings > Developer > API Access'…

4 months ago

Posted a reply to Change checkbox position in checkout (after terms & conditions), on the site WordPress.org Forums:
Hi there, The hook 'woocommerce_checkout_after_terms_and_conditions' does not pass the $checkout parameter. You can only use…

4 months ago

Posted a reply to Tag is not being applied, on the site WordPress.org Forums:
Hi Nicole, It could be that you are getting different tags due to the changes…

5 months ago

Posted a reply to All checkout information not imported to AC, on the site WordPress.org Forums:
Hi there - I'm afraid it doesn't do that and there are no plans to…

7 months ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Please can you send me the last few entries in the debug log. Thanks

7 months ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Please can you check a few settings for me so that I know what should…

7 months ago

Posted a reply to Order value?, on the site WordPress.org Forums:
I'll make a note but I've no plans to make any such changes in the…

8 months ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
That's great. You can use the donation link if you wish. Many thanks, Matt https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=matt@sendmail.me.uk&currency_code=GBP&item_name=Donation+for+WC-AC+Hook

10 months ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
Yes that does sound like the source of the problem (although lets see). It sounds…

10 months ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
Thanks Vilijam - I need to upgrade a test environment to do the test, so…

10 months ago

Posted a reply to WC-AC Hook not syncing phone number from woocommerce, on the site WordPress.org Forums:
Hi Vilijam, Yes is should sync the telephone number. Can you do a couple of…

10 months ago

Posted a reply to Product / Client tag is not working, on the site WordPress.org Forums:
It needs to know the list - it is just how ActiveCampaign was originally setup…

11 months ago

Posted a reply to Product / Client tag is not working, on the site WordPress.org Forums:
Let's check that the list exists first, since that is the error being reported. You…

11 months ago

Posted a reply to Updates?, on the site WordPress.org Forums:
Yes it is still supported. I'll get the readme.txt file updated so that you don't…

11 months ago

Posted a reply to Product tags aren’t working, on the site WordPress.org Forums:
Hi there, If the sync is working ok (the contact is added), then I suspect…

12 months ago

Posted a reply to [WC-AC Hook] Message Field, on the site WordPress.org Forums:
Yes I think I understand ok. I’m afraid this plugin wc-ac-hook cannot help. It only…

12 months ago

Posted a reply to Message Field, on the site WordPress.org Forums:
Hi there, I'm not quite sure what you are trying to do so you might…

1 year ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
That setup looks right from what you say. Track Order Status = Disabled Add/Update Contact…

1 year ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
Can you confirm the typical order status changes for a customers order. I can't see…

1 year ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
The debug log is dated and can be found in WordPress under at WooCommerce >…

1 year ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
Couple of things for you to do for me to help me investigate. Please can…

1 year ago

Posted a reply to cancelled orders still get a subscription but did not pay, on the site WordPress.org Forums:
Hi there - when I get a moment later I'll check what I expect to…

1 year ago

Posted a reply to An unexpected problem occurred with the API request, on the site WordPress.org Forums:
Hi there - The undefined variable message is a notice (that will be shown when…

1 year ago

Posted a reply to No funciona, on the site WordPress.org Forums:
Hi alehendrix, I'm assuming that you have enabled the debug log? If not then please…

1 year ago

Posted a reply to No funciona, on the site WordPress.org Forums:
Hi there, Can you check a few settings for me so that I know what…

1 year ago

Posted a reply to Possible wrong tag, on the site WordPress.org Forums:
Ok I have create a new branch of the plugin so that you can debug…

2 years ago

Posted a reply to Uninstalling and deleting redirect code, on the site WordPress.org Forums:
Hi Yen, I'm not sure I can help much, but let's see. I presume from…

2 years ago

Posted a reply to Possible wrong tag, on the site WordPress.org Forums:
Ok when I get a moment later today or tomorrow, I'll prepare a new branch…

2 years ago

Posted a reply to Possible wrong tag, on the site WordPress.org Forums:
Ok thanks. I have a few more questions. Apologies for this taking some time. Because…

2 years ago

Posted a reply to Possible wrong tag, on the site WordPress.org Forums:
Thanks - I'll need more but this is what I need to start with. Firstly…

2 years ago

Posted a reply to Possible wrong tag, on the site WordPress.org Forums:
Hi there, The starting point is to look at the debug log for orders related…

2 years ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Yes that will be the reason the contact is not sync'd. You have two options:…

2 years ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Ok - for you the contact should be created on ActiveCampaign (and tags added) when…

2 years ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Hi there, Can you check a few settings for me so that I know what…

2 years ago

Posted a reply to Failed tag not removed, on the site WordPress.org Forums:
No problem, let's wait for the next occurrence and go through then. I've made a…

2 years ago

Posted a reply to Failed tag not removed, on the site WordPress.org Forums:
Hi Jamie, thanks for getting in touch. I suspect that subscription payment failures may not…

2 years ago

Posted a reply to Payment Method Tag, on the site WordPress.org Forums:
Hi Tore, Sorry but wc-ac-hook does not pass additional order information through to AC (either…

3 years ago