WordPress.org

Posted a reply to Loss of PDF features after including password, on the site WordPress.org Forums:
Hello, We are releasing an update soon that should make links work, for form fields…

2 years ago

Posted a reply to REST API Error, on the site WordPress.org Forums:
Hello, I checked with REST API LOG, and it actually does work, but it takes…

2 years ago

Posted a reply to REST API Error, on the site WordPress.org Forums:
Hello, I am investigating the report and will release an update shortly. Thanks

2 years ago

Posted a reply to Watermark and DRM, on the site WordPress.org Forums:
Hello, It will need a clear ePub, but the ePub watermarking is coming in a…

2 years ago

Posted a reply to Can’t upload cover image, on the site WordPress.org Forums:
Hello Stefan, As replied via email, this means your hosting provider does not have the…

2 years ago

Posted a reply to New payment gateways, on the site WordPress.org Forums:
Hello, You can use any payment gateway available for WooCommerce if you enable WooCommerce integration.…

2 years ago

Posted a reply to Issue with password, on the site WordPress.org Forums:
Hello, Please check if the PDF file is in Acrobat 5.0 PDF 1.5 Compatibility mode.…

2 years ago

Posted a reply to Way to modify your plugin through Child Theme, on the site WordPress.org Forums:
Hello, I will add this feature and let you know here. :) I will try…

2 years ago

Posted a reply to Way to modify your plugin through Child Theme, on the site WordPress.org Forums:
Hello Benoit, Do you want to alter the design or the functionality? Thanks

2 years ago

Posted a reply to PDF External Links and TOC not working, on the site WordPress.org Forums:
Hello Alan, I am working on the next update with an updated version of the…

2 years ago

Posted a reply to Compatibility with marketplace/ multivendor store, on the site WordPress.org Forums:
Hello Kyra, It should work with any multivendor plugin that allows the seller to edit…

2 years ago

Posted a reply to PHP version 7.2 need to update., on the site WordPress.org Forums:
Hello, I can confirm the latest version seem to work with PHP 7.2, I will…

2 years ago

Posted a reply to Way to Utilize Coupon or Discount Codes for Ebook Listings?, on the site WordPress.org Forums:
Hello, The best way to achieve that at the moment is with the woocommerce integration…

2 years ago

Posted a reply to PDF External Links and TOC not working, on the site WordPress.org Forums:
Hello, I was away for a few days due to family matters / gathering and…

2 years ago

Posted a reply to EBook store plugin, on the site WordPress.org Forums:
Thanks, we will try to do better in the future.

2 years ago

Posted a reply to PHP version 7.2 need to update., on the site WordPress.org Forums:
I'll do a complete test in 7.2 again and issue an update where needed. Thanks…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
In the future it would be great if css problems are posted in the support…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Hello, Just so other customers know, it's been a week ago since the user (FREE…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Hello, Just to let other customers know that issue has been resolved and we are…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Hello, I haven't received your email yet. I would really like to address this problem…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Support[at]shopfiles.com

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Hello, Email it to support @ shopfiles.fom and I will have a look. Thanks in…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Can you provide a screenshot of the problem with the display or let me know…

2 years ago

Posted a reply to Display is awful, on the site WordPress.org Forums:
Hello Mesmer, Did you try reaching out for our support? Problems with display are addressed…

2 years ago

Posted a reply to PHP version 7.2 need to update., on the site WordPress.org Forums:
I am verifying the compatibility right now to be sure. Thanks

2 years ago

Posted a reply to PHP version 7.2 need to update., on the site WordPress.org Forums:
Hello, It works on PHP 7.2 also, but yes there are warnings of soon to…

2 years ago

Posted a reply to Ebook preview not showing in woo commerce, on the site WordPress.org Forums:
Hello, Ebook store does not alter the default template of woocommerce products. It's not meant…

2 years ago

Posted a reply to Password protection not working on IPAD devices, on the site WordPress.org Forums:
Please make sure you set a master password in settings and it will work properly

2 years ago

Posted a reply to Password protection not working on IPAD devices, on the site WordPress.org Forums:
Hello, Actually it does but it depends on the settings, this is iPad test done…

2 years ago

Posted a reply to Email not send after payment, on the site WordPress.org Forums:
Hello, Please email us at support [at] shopfiles.com for faster replies on support related questions.…

3 years ago

Posted a reply to Comments disabled, on the site WordPress.org Forums:
Hello, I am on it now, and will issue an update, hopefully later today. Thanks

3 years ago

Posted a reply to Working with vendors, on the site WordPress.org Forums:
Hello, Currently no, but I am planning on adding such feature. Check again next month…

3 years ago

Posted a reply to A small issue with the thank you page, on the site WordPress.org Forums:
Hello Lawrence, The ebook store downloads that go trough WooCommerce orders are actually natively available…

3 years ago

Posted a reply to A small issue with the thank you page, on the site WordPress.org Forums:
Hello, You can do that already, but you are not using the thank you page…

3 years ago

Posted a reply to A small issue with the thank you page, on the site WordPress.org Forums:
Hello, Remove the page from the menu that's all. There is also a setting for…

3 years ago

Posted a reply to Fatal error when activated, on the site WordPress.org Forums:
Hello, yes the plugin Equip is the cause. Thank you for your great work.

3 years ago

Posted a reply to Need UTF-8 for text watermark, on the site WordPress.org Forums:
Hello, Yes that is in progress. It depends on the PDF framework that is from…

3 years ago

Posted a reply to Upgrade, on the site WordPress.org Forums:
Hello JOHN, Yes of course no problem about that. Customers can always upgrade and use…

3 years ago

Posted a reply to Woocommerce integration and watermark issues, on the site WordPress.org Forums:
Hello Diana, I just double checked the following scenario and it worked properly: 1. Added…

3 years ago