Profiles

Posted a reply to Cant download after entering emailadress, on the site WordPress.org Forums:
Hi Maaike, We tested one of your download forms. We couldn't find any issues and…

Posted a reply to Dashboard admin connection error, on the site WordPress.org Forums:
@mayankp We noticed that you're issue has been resolved via the support section within your…

Posted a reply to File not working (ERR_INVALID_RESPONSE), on the site WordPress.org Forums:
This thread was created just before it was addressed via email. Therefore, this thread will…

Posted a reply to Can’t use Emails in the free version, on the site WordPress.org Forums:
Thank you for your review, but the things you mention are already part of our…

Posted a reply to Deactivate your styles, on the site WordPress.org Forums:
Hi, To deactivate the CSS coming from download.css, you can use the following PHP code:…

Posted a reply to Dashboard admin connection error, on the site WordPress.org Forums:
Hi @serge69 and @plejars, You have been contacted via our premium support section of our…

Posted a reply to Email Not Sent and Error in Console, on the site WordPress.org Forums:
Hi, We have looked at the JS error you mentioned. This error does not come…

Posted a reply to Link to Thanks page after successful submission of form, on the site WordPress.org Forums:
Hi, This option will be added in the future. For now, there is a somewhat…

Posted a reply to Translation to another language, on the site WordPress.org Forums:
Hi, Please see the previous topics regarding translation: https://wordpress.org/support/topic/how-translate-notification-email/ https://wordpress.org/support/topic/translate-custom-form-fields-dae-plus/ For more specific questions, we…

Posted a reply to possibility to make multiple downloads to the same email address, on the site WordPress.org Forums:
We tested two of your download forms and after submitting the following error occured in…

Posted a reply to Image alt, on the site WordPress.org Forums:
You're welcome! This issue has been resolved since version 2.1.6. Kind regards,Team Download After Email

Posted a reply to add a field in the form, on the site WordPress.org Forums:
Hi, Creating and managing your own form fields with the Drag & Drop Form Builder…

Posted a reply to possibility to make multiple downloads to the same email address, on the site WordPress.org Forums:
Okay, are you using the same download filename for multiple files? Normally a user should…

Posted a reply to possibility to make multiple downloads to the same email address, on the site WordPress.org Forums:
Hi, A download form can contain only one download file. If you want to send…

Posted a reply to add form ID to Submit button for Google Analytics, on the site WordPress.org Forums:
Hi, To understand you properly, you need a unique id attribute value of the submit…

Posted a reply to Not a supported file type or because the file has been damaged, on the site WordPress.org Forums:
Hi, We tried to answer your tickets, but we got a bounce error. We have…

Posted a reply to Image alt, on the site WordPress.org Forums:
Hi, You are right. We've added it to the list of improvements for the next…

Posted a reply to Downloading errorError during the first download., on the site WordPress.org Forums:
Hi,To find out what is causing this problem, you could try to:- use a different…

Posted a reply to Styles and email message, on the site WordPress.org Forums:
Hi, We use !important values ​​because otherwise they will be overwritten by themes too often.…

Posted a reply to REMOVE LABEL FROM EMAIL FORM, on the site WordPress.org Forums:
Hi, You're probably mistaken. :) We can see from the HTML code that your download…

Posted a reply to Images are broken in the emails sent, on the site WordPress.org Forums:
Thank you for noticing. We'll look into this. Kind regards,Team Download After Email

Posted a reply to SPF/DKIM error while sending mails, on the site WordPress.org Forums:
Hi Greendroid, You're welcome! :) Our plugin uses the wp_mail() function to send emails. You…

Posted a reply to Download doesn’t start. No errors?, on the site WordPress.org Forums:
Hi, Thanks for your question and the detailed information. It seems that the browser is…

Posted a reply to Email successfully sent but not delivered, on the site WordPress.org Forums:
Hi, First you can try changing the From Name and From Email settings so they…

Posted a reply to Download After Email Plus installation problem, on the site WordPress.org Forums:
This error can appear if your website tries to contact another website, for example for…

Posted a reply to plugin with admin section IP restrictions, on the site WordPress.org Forums:
The previous answer was given too quickly and needs to be corrected. It is not…

Posted a reply to two different download links with email restriction and still the same pdf files, on the site WordPress.org Forums:
This ticket was answered some time ago through our support section of our website. This…

Posted a reply to Two different downloads and yet the same file downloaded, on the site WordPress.org Forums:
This ticket was answered some time ago through our support section of our website. This…

Posted a reply to Issue with spinnig and not sending Mail, on the site WordPress.org Forums:
Hi, Since this question has already been asked and answered here, this ticket will be…

Posted a reply to plugin with admin section IP restrictions, on the site WordPress.org Forums:
Hi Pawel, This was recently made possible, since the last update (to use the plugin…

Posted a reply to Please make sure all fields are filled in correctly., on the site WordPress.org Forums:
Hi Mark, This could be caused by old cached JavaScript files. If you are using…

Posted a reply to Patch/update proposal, on the site WordPress.org Forums:
Hi, Thank you for your message! We will review your changes and possibly include them…

Posted a reply to Content of the email, on the site WordPress.org Forums:
Hi Srdjan, Thank you for your review, we appreciate it very much. You can learn…

Posted a reply to Show the Subscriber menu also to non-admin users, on the site WordPress.org Forums:
Hi, Yes it is possible now to set access restrictions on the page: Admin Menu…

Posted a reply to Problem with language, on the site WordPress.org Forums:
Hi, Is there perhaps a caching plugin active on your website? It could be that…

Posted a reply to Email doesn’t send, on the site WordPress.org Forums:
Hi @nicodeluxe, It looks like the image in your email content is not accessible. If…

Posted a reply to Compatible with WP 6.1.1?, on the site WordPress.org Forums:
Hi, We understand that it may seem incompatible, but it's perfectly normal that it is…

Posted a reply to reCAPTCHA, on the site WordPress.org Forums:
Hi Jan, The way the (ajax based) download forms are designed is already very effective…

Posted a reply to Email doesn’t send, on the site WordPress.org Forums:
Hi, Could you tell us if there are any errors in your php server error…

Posted a reply to Writing my own CSS code?, on the site WordPress.org Forums:
Hi, It looks like your problem has already been fixed on your site. We'll look…

Posted a reply to Email doesn’t send, on the site WordPress.org Forums:
Hi, This is caused by the following error: Uncaught SyntaxError: Unexpected end of JSON input…

Posted a reply to Poor or actually no help desk and service, on the site WordPress.org Forums:
Hi Jazperva, We always do our best to help everyone as quickly as possible, as…

Posted a reply to Mailchimp Tags, on the site WordPress.org Forums:
Hi, Official support for Mailchimp tags is on the way. Until then a temporary mini-plugin…

Posted a reply to Link not working, on the site WordPress.org Forums:
Hi Mark, The php_fileinfo extension is currently disabled in your PHP configuration settings on your…

Posted a reply to Download and e-mail stop responding with Litespeed cache, on the site WordPress.org Forums:
Hi, Download After Email uses AJAX requests like many other plugins. Before an AJAX request…

Posted a reply to No files selected, on the site WordPress.org Forums:
Hi, Are you using an image as download file? You may want to take a…