Posted a reply to Email doesn’t send, on the site WordPress.org Forums:
Hi, Could you tell us if there are any errors in your php server error…

Posted a reply to Writing my own CSS code?, on the site WordPress.org Forums:
Hi, It looks like your problem has already been fixed on your site. We'll look…

Posted a reply to Email doesn’t send, on the site WordPress.org Forums:
Hi, This is caused by the following error: Uncaught SyntaxError: Unexpected end of JSON input…

Posted a reply to Poor or actually no help desk and service, on the site WordPress.org Forums:
Hi Jazperva, We always do our best to help everyone as quickly as possible, as…

Posted a reply to Mailchimp Tags, on the site WordPress.org Forums:
Hi, Official support for Mailchimp tags is on the way. Until then a temporary mini-plugin…

Posted a reply to Link not working, on the site WordPress.org Forums:
Hi Mark, The php_fileinfo extension is currently disabled in your PHP configuration settings on your…

Posted a reply to Download and e-mail stop responding with Litespeed cache, on the site WordPress.org Forums:
Hi, Download After Email uses AJAX requests like many other plugins. Before an AJAX request…

Posted a reply to No files selected, on the site WordPress.org Forums:
Hi, Are you using an image as download file? You may want to take a…

Posted a reply to installation, on the site WordPress.org Forums:
Hi, Our plugin allows you to gain subscribers by offering free downloads. You can add…

Posted a reply to Blacklist domains, on the site WordPress.org Forums:
Hi, Yes that is possible. This topic is covered here. Kind regards, Team Download After…

Posted a reply to Can the download file be an image? Does not seem to work, on the site WordPress.org Forums:
Hi, Images are not supported, because the download files are stored inside a protected folder…

Posted a reply to change ‘send from’ email, on the site WordPress.org Forums:
Hi, You can find all of these settings on the following page: Admin Menu >…

Posted a reply to Translate Custom Form Fields (DAE Plus), on the site WordPress.org Forums:
Hi there, Thank you! We are glad to hear you like our plugin. When you…

Posted a reply to Can a user return more than once using MailChimp integration?, on the site WordPress.org Forums:
Hi, Our plugin is developed to provide 1 download link per download form via email…

Posted a reply to double opt-in for “optional” check box, on the site WordPress.org Forums:
Hi, The first opt-in takes place when the download form is submitted. You can choose…

Posted a reply to Send button not appearing on Apple devices (iOS), on the site WordPress.org Forums:
Hi, This topic has been covered here. With the next update we will add the…

Posted a reply to Button Code, on the site WordPress.org Forums:
Hi Greendroid, Glad to hear you like our plugin, thank you! You have already largely…

Posted a reply to The download file could not be found, on the site WordPress.org Forums:
It looks like something went wrong with the location of your download files. Normally the…

Posted a reply to File link not working, on the site WordPress.org Forums:
This problem was related to the SSL configuration of the website.

Posted a reply to Don’t save the IP address of the subscriber, on the site WordPress.org Forums:
Hi, Since the update to version 2.1.3, the filter 'dae_ip_address' has been added. To disable…

Posted a reply to Bug in download url, on the site WordPress.org Forums:
This issue has been resolved with the update to version 2.1.3. Kind regards, Team Download…

Posted a reply to document view in media gives 500 error, on the site WordPress.org Forums:
The thumbnail display issue has been resolved since the update to version 2.1.3. This applies…

Posted a reply to Multiple PDF Links in One E-Mail, on the site WordPress.org Forums:
Hi, No this is not possible. Currently one download file can be selected per download…

Posted a reply to Translation and subscribers list, on the site WordPress.org Forums:
Hi, This topic about translation is covered here. Since no extra form fields can be…

Posted a reply to No response after sending, on the site WordPress.org Forums:
Hi, For this particular error, we recommend that you contact us via our website. We…

Posted a reply to Error when clicking Send button: POST /wp-admin/admin-ajax.php (403), on the site WordPress.org Forums:
Hi, This problem is probably related to your caching plugin. We noticed that you are…

Posted a reply to File link not working, on the site WordPress.org Forums:
Hi, Thank you for using Download After Email. Nice to hear you like our plugin,…

Posted a reply to How translate Notification Email?, on the site WordPress.org Forums:
Hi, You can find the email text (strings) in the same file as the other…

Posted a reply to Don’t save the IP address of the subscriber, on the site WordPress.org Forums:
Hi, You're welcome :) Thanks for your reply. If you need an immediate solution to…

Posted a reply to Files can still be directly downloaded from the media library, on the site WordPress.org Forums:
With a normal installation of the plugin it is not possible to directly access download…

Posted a reply to Don’t save the IP address of the subscriber, on the site WordPress.org Forums:
Hi, Under GDPR, you need to keep a record of how you obtained the consent…

Posted a reply to download file downloaded from the cloud, on the site WordPress.org Forums:
Hi, This topic is covered here: https://wordpress.org/support/topic/how-to-add-google-drive-download-link/ If you have any more questions, feel free…

Posted a reply to Show the Subscriber menu also to non-admin users, on the site WordPress.org Forums:
Hi Greendroid, Setting these user permissions is on the list of points for improvement. We…

Posted a reply to document view in media gives 500 error, on the site WordPress.org Forums:
Hi Ed, Glad to hear you like our plugin, thanks! The download files are stored…

Posted a reply to Submit button not showing on mobile, on the site WordPress.org Forums:
Hi, We took a look at your website and the submit buttons were all visible…

Posted a reply to Link is not sent in the email, on the site WordPress.org Forums:
Hi, It's possible to use several placeholders in the email content (Admin Menu > Downloads…

Posted a reply to Bug in download url, on the site WordPress.org Forums:
Hi, Thank you for noticing! We will change it in the following update. Kind regards,…

Posted a reply to Plugin doesn’t activate or settings not found, on the site WordPress.org Forums:
Hi, Since the premium version is an extension/add-on, the free version must be installed first.…

Posted a reply to Mailchimp Integration, on the site WordPress.org Forums:
Hi Mark, Yes, this is possible by adding custom code, which ensures that the subscriber…

Posted a reply to Download After Email – Subscribe & Download Form Plugin – Image upload, on the site WordPress.org Forums:
Hi, Images are not supported as download file, to prevent errors in the media library…

Posted a reply to Developer, Why? !important, on the site WordPress.org Forums:
We use !important values ​​because otherwise they will be overwritten by themes too often. Other…

Posted a reply to help using this filter, on the site WordPress.org Forums:
You are welcome. To make your code complete/working, you need to replace the example file…

Posted a reply to help using this filter, on the site WordPress.org Forums:
Hi, You can read here what filters are exactly and how to use them in…

Posted a reply to Form not working with Oxygen Builder, on the site WordPress.org Forums:
Hi, Great to hear you like our plugin, thank you! The image becomes blurry when…

Posted a reply to Email sent to Gmail only, on the site WordPress.org Forums:
Hi, Our plugin uses the wp_mail() (WordPress core) function to send the emails, just like…

Posted a reply to Can we use Download entries inside a page archive loop?, on the site WordPress.org Forums:
Hi, Yes that is possible, although the downloads (custom post type) are shortcode-driven (and not…