Posted a reply to Resending Purchased Product Link, on the site WordPress.org Forums:
Hi @voicetoons You can resend a purchase receipt to a customer from the main Orders…

Posted a reply to Since version 3 Renewals don’t reactivate All-Access, on the site WordPress.org Forums:
Please send in a support request on our website and we will take a closer…

Posted a reply to Since version 3 Renewals don’t reactivate All-Access, on the site WordPress.org Forums:
Hey there. What you can do is open the Developer tools in your browser (Right…

Posted a reply to Since version 3 Renewals don’t reactivate All-Access, on the site WordPress.org Forums:
Hey @igurman Thanks for reaching out! Could you please send in a support request to…

Posted a reply to New V3.0 Reports, on the site WordPress.org Forums:
Hey @mack99 Thanks for the report. I logged this on Github as an issue and…

Posted a reply to Additional fields not stored for PayPal payments, on the site WordPress.org Forums:
You should consider switching to the new PayPal gateway. The old gateways like PayPal Standard…

Posted a reply to Which One Go First: Update Plugin or Upgrade Database?, on the site WordPress.org Forums:
You can do the update to 3.0.2.1 first and then the database upgrade. It should…

Posted a reply to Additional fields not stored for PayPal payments, on the site WordPress.org Forums:
Are you using the new PayPal commerce gateway or the old (deprecated) ones?

Posted a reply to Additional fields not stored for PayPal payments, on the site WordPress.org Forums:
Hey @riccardoraneri I just tested the snippet here https://easydigitaldownloads.com/docs/custom-checkout-fields/ with PayPal and I can see…

Posted a reply to Status of these snippets in EDD 3.0, on the site WordPress.org Forums:
I apologize for that. This was meant for @ecsanyi !

Posted a reply to Status of these snippets in EDD 3.0, on the site WordPress.org Forums:
Hey @riccardoraneri Both of them will still work in 3.0!

Posted a reply to EDD problems after upgrade, on the site WordPress.org Forums:
Hi @kimdrabek I am sorry to hear that you are facing issues with the store.…

Posted a reply to 3.0 upgrade crippled my shop, on the site WordPress.org Forums:
Hey @ravanh If you open your database via a database management tool like phpMyAdmin please…

Posted a reply to Error when cancelling payment, on the site WordPress.org Forums:
This issue will be resolved in the EDD 3.0.2 release.

Posted a reply to EDD and Currency Converters, on the site WordPress.org Forums:
Hey @nikkoboy We have launched our very own Multi Currency extension that works with EDD…

Posted a reply to Error when cancelling payment, on the site WordPress.org Forums:
Hi @lola99 Could you please send in a ticket to our team via the Support…

Posted a reply to Problems after latest database upgrade, on the site WordPress.org Forums:
Hey @nigelpt Could you please reach out to our team via the support page on…

Posted a reply to Error when cancelling payment, on the site WordPress.org Forums:
Hi @lola99 Are you using the PayPal Standard payment gateway or the new PayPal Commerce?

Posted a reply to where are languages files?, on the site WordPress.org Forums:
Hey @lola99 Once you have the generated .mo file following the steps above you can…

Posted a reply to Large Postmeta table, on the site WordPress.org Forums:
Hey @sminozzi There is no easy way to do that at the moment as the…

Posted a reply to I don’t see the checkout entry in the settings, on the site WordPress.org Forums:
Hey @tatiwp2019 That would be the Cassa section. That is the translation of the "Checkout"…

Posted a reply to Latest update wipes out out Tax info???, on the site WordPress.org Forums:
Hey @alistairgd Thanks for reporting this. We are looking into this to add support for…

Posted a reply to I don’t see the checkout entry in the settings, on the site WordPress.org Forums:
Could you take a screenshot of what you see please?

Posted a reply to I don’t see the checkout entry in the settings, on the site WordPress.org Forums:
What is your Easy Digital Downloads version?

Posted a reply to I don’t see the checkout entry in the settings, on the site WordPress.org Forums:
Hey @tatiwp2019 I believe what you are looking for are custom fields for the checkout…

Posted a reply to Past orders do not appear after upgrade to v.3, on the site WordPress.org Forums:
Hey @yiannisc Could you please send in a support ticket to our team via our…

Posted a reply to All Access Problem, on the site WordPress.org Forums:
Hey @phcaraujo Since this is an issue related to a Premium Extension could you please…

Posted a reply to Past orders do not appear after upgrade to v.3, on the site WordPress.org Forums:
Hey @yiannisc When you updated the plugin to version 3.0 you should have received a…

Posted a reply to How to downgrade?, on the site WordPress.org Forums:
Hey @marcop68 I actually sent a reply to your ticket. I believe we might have…

Posted a reply to Does programmatically creating a product post still work in v3?, on the site WordPress.org Forums:
I think those should also work as they did so far. The best thing is…

Posted a reply to How to downgrade?, on the site WordPress.org Forums:
Hey @dannycooper Could you please open a new support thread to make it easier for…

Posted a reply to Does programmatically creating a product post still work in v3?, on the site WordPress.org Forums:
Hey @jamieburchell Programmatically adding downloads should work as they are still a custom post type.…

Posted a reply to EDD not functioning properly following new update, on the site WordPress.org Forums:
Hi @olafodin Could you please open a new support thread if you are experiencing any…

Posted a reply to EDD not functioning properly following new update, on the site WordPress.org Forums:
Hey @selgoy30 Could you please send in a support ticket https://easydigitaldownloads.com/support/ as we would like…

Posted a reply to Shortcode Alignment (Center), on the site WordPress.org Forums:
Hi @ima90sguy I was able to add the code below to the site using Developer…

Posted a reply to Subscription cancelled by gateway, on the site WordPress.org Forums:
Hey @mlchaves Usually, that happens when EDD receives a notification from the payment gateway that…

Posted a reply to Purchase Button isn’t showing, on the site WordPress.org Forums:
Hi there We replied to the ticket you sent to us. We will handle all…

Posted a reply to Delete link not working, on the site WordPress.org Forums:
@specialk Are you OK with marking this topic as resolved in that case?

Posted a reply to Delete link not working, on the site WordPress.org Forums:
Hey @specialk With the EDD 3.0 release, the way things work are changed in regards…

Posted a reply to Delete link not working, on the site WordPress.org Forums:
Hi @specialk Thanks for the report. I have forwarded this to our developers and they…

Posted a reply to Purchase Button isn’t showing, on the site WordPress.org Forums:
Hi @yeyenene I apologize for the delay here. Could you please send in a support…

Posted a reply to Not working with recurring plugin again, on the site WordPress.org Forums:
Hey @matthodder Sorry for the delay here. Can you check in the Auto Register settings…

Posted a reply to Limit Auto Register is not working, on the site WordPress.org Forums:
Hey @nikkoboy We have logged an issue regarding the purchase of Subscriptions. You can keep…

Posted a reply to Checkout: Connexion to PayPal takes 10 seconds, on the site WordPress.org Forums:
Hey @nikkoboy It's unlikely that Auto Register could cause a delay that high. You could…

Posted a reply to Error!!! A lot of log file in Database, on the site WordPress.org Forums:
Hey @anik4e The edd_log includes sales logs right now, so removing those would kill the…

Posted a reply to Checkout: Connexion to PayPal takes 10 seconds, on the site WordPress.org Forums:
Hey @nikkoboy Thanks for reaching out! We have not seen any other reports of a…

Posted a reply to Unable to connect to Paypal, on the site WordPress.org Forums:
Hi @iamediaworks Could you please send in a support request via our website so we…

Posted a reply to Connection failure: Please ensure browser popups are enabled, on the site WordPress.org Forums:
Hi @yeyenene Could you try the connection process via the Google Chrome browser?

Posted a reply to All Access Pass 1.2.1 upgrade : Not Working, on the site WordPress.org Forums:
Hey @kaptan78 Thanks for reaching out! Could you please contact us via the Support page…

Posted a reply to Connect with PayPal Error, on the site WordPress.org Forums:
Hi @degtard Could you please send in a support ticket to our team via our…