Profiles

Posted a reply to Plugin not activate, on the site WordPress.org Forums:
Thank you for that! From what I can tell it looks as if some files…

Posted a reply to Plugin not activate, on the site WordPress.org Forums:
Hey @fredroo Sorry to hear you are having issues activating the plugin. Could you please…

Posted a reply to Email language randomly switches between Japanese and English under identical co, on the site WordPress.org Forums:
Thank you for the additional data! The Dev team has logged an issue to fix…

Posted a reply to An error occurred while communicating with PayPal, on the site WordPress.org Forums:
Yes. Please send in a support ticket as we need some more information that we…

Posted a reply to Email language randomly switches between Japanese and English under identical co, on the site WordPress.org Forums:
Hey @rqcmt After doing some troubleshooting on our end, I can confirm that this is…

Posted a reply to An error occurred while communicating with PayPal, on the site WordPress.org Forums:
Can you please open a support ticket with our team here https://easydigitaldownloads.com/support/ and post all…

Posted a reply to An error occurred while communicating with PayPal, on the site WordPress.org Forums:
Hi @academiatest Please let us know if you are using the PayPal gateway or an…

Posted a reply to Is it possible to hide the Link box in the Update Payment Method form?, on the site WordPress.org Forums:
Hi @andreeapomirleanu Can you please email our team via the website https://easydigitaldownloads.com/support/? The issue reffers…

Posted a reply to Very satisfied, on the site WordPress.org Forums:
Thank you for the review @rqcmt ! Our team is always here to help so…

Posted a reply to Stripe Bank Transfer Payment Status Update with Easy Digital Downloads, on the site WordPress.org Forums:
Happy to help! If you don't mind sharing your experience with Easy Digital Downloads so…

Posted a reply to Stripe Bank Transfer Payment Status Update with Easy Digital Downloads, on the site WordPress.org Forums:
That is correct. When an order is set to Completed, we have a cron even…

Posted a reply to Exceptional Support, on the site WordPress.org Forums:
Thank you for the kind words @grahamhill49 We are always here to help out! Initial…

Posted a reply to Really helpful support, on the site WordPress.org Forums:
Thank you for the kind words @winusoft Our team is always available and happy to…

Posted a reply to Stripe Bank Transfer Payment Status Update with Easy Digital Downloads, on the site WordPress.org Forums:
Hey @rqcmt Thanks for reaching out! When you use the Stripe gateway, EDD tries to…

Posted a reply to PHP Fatal error: Call to undefined function edds_verify(), on the site WordPress.org Forums:
Hi @calzbert Glad to hear the issue was resolved. As mentioned, if you don't need…

Posted a reply to Payment completed but order status is still pending, on the site WordPress.org Forums:
Hi @tearserror Could you please send in a support message to our team here https://easydigitaldownloads.com/support/?…

Posted a reply to Purchase Encrypt Code for several Books?, on the site WordPress.org Forums:
Hi @hopskip EDD does not encrypt the actual files that you sell on your website.…

Posted a reply to Amazing plugin for digital products, on the site WordPress.org Forums:
Thank you for the kind words @giuse ! We hope that EDD will be a…

Posted a reply to Download image links missing titles, on the site WordPress.org Forums:
Happy to help!

Posted a reply to Download image links missing titles, on the site WordPress.org Forums:
Hey @giuse ! I will mention this to the development team to see if there…

Posted a reply to EDD Download Hook (edd_can_access_file) Not Firing, on the site WordPress.org Forums:
Happy to help!

Posted a reply to EDD Download Hook (edd_can_access_file) Not Firing, on the site WordPress.org Forums:
@rqcmt a small update here. The correct filter parameters would be these: function my_edd_restrict_download_after_expiration( $has_access,…

Posted a reply to EDD Download Hook (edd_can_access_file) Not Firing, on the site WordPress.org Forums:
Hi, Can you please reach out to our team here https://easydigitaldownloads.com/support/ so we can take…

Posted a reply to EDD Download Hook (edd_can_access_file) Not Firing, on the site WordPress.org Forums:
Hi @rqcmt can you share your custom code here so that I can run some…

Posted a reply to EDD Download Hook (edd_can_access_file) Not Firing, on the site WordPress.org Forums:
The filter only has 3 parameters that it passes. When you create your snippet, try…

Posted a reply to EDD Download Hook (edd_can_access_file) Not Firing, on the site WordPress.org Forums:
Hi @rqcmt I believe the action hook you are looking for is edd_file_download_has_access Try adjusting…

Posted a reply to really useful plugin, on the site WordPress.org Forums:
Hi @sahand1377 Thank you so much for your kind words! We’re thrilled that Easy Digital…

Posted a reply to Bank Transfer / Offline Payment, on the site WordPress.org Forums:
Hey @fodisery , Since EDD is mostly about having instant access to the files, once…

Posted a reply to Can’t add another Buy Button, on the site WordPress.org Forums:
Hi there! I checked the page just now and I can see all of the…

Posted a reply to Open downloads in new window/tab, on the site WordPress.org Forums:
Hey @sundas101 Could you please open a support ticket with our team here https://easydigitaldownloads.com/support/ and…

Posted a reply to Excellent, on the site WordPress.org Forums:
Hi there, Thank you for taking the time to leave a review! We're thrilled to…

Posted a reply to Amir Farooq Support for EDD Plugin, on the site WordPress.org Forums:
Hi there, Thank you for sharing your feedback! We're delighted to hear that Amir made…

Posted a reply to Easy to use, feature rich., on the site WordPress.org Forums:
Hi there, Thanks so much for sharing your experience with Easy Digital Downloads! We're thrilled…

Posted a reply to Open downloads in new window/tab, on the site WordPress.org Forums:
Hi @sundas101 Coul you please clarify this a bit? By default, when a user goes…

Posted a reply to Protection against indexing, on the site WordPress.org Forums:
Replied in the other topic https://wordpress.org/support/topic/is-the-download-folder-protected-against-indexing/

Posted a reply to Is the download folder protected against indexing?, on the site WordPress.org Forums:
Hi @topfgartenwelt The edd folder is protected via .htacess. You can easily check this by…

Posted a reply to Stripe Payment Gateway [Extra Fee with Addon], on the site WordPress.org Forums:
Hi @sellernine Please send a message to the support team https://easydigitaldownloads.com/support and provide all the…

Posted a reply to Removing Legacy Data: Users Must log in to Checko, on the site WordPress.org Forums:
Hey @bighrts Please send a support ticket to our team via the Support page here:…

Posted a reply to Lives up to its name, on the site WordPress.org Forums:
Thank you for the kind words @robertamkent Our team is always ready to help in…

Posted a reply to Customize Purchase Button, on the site WordPress.org Forums:
Try something like this: .edd_purchase_submit_wrapper button.edd-add-to-cart.button.edd-has-js:hover { background-color: red !important;}a.edd_go_to_checkout.button.has-edd-button-background-color,.edd-submit.button:visited { background-color: blue !important;} The…

Posted a reply to Customize Purchase Button, on the site WordPress.org Forums:
Hi @topfgartenwelt You would need to add customizations to your website's CSS most likely to…

Posted a reply to Double Purchase Button, on the site WordPress.org Forums:
Hi @topfgartenwelt The button is hidden as soon as the JavaScript loads on the page…

Posted a reply to [NSFW] Not Working, on the site WordPress.org Forums:
Hi @wellness9 Could you please, send in a support ticket with our team here https://easydigitaldownloads.com/support/…

Posted a reply to straight_to_gateway links not working in 3.3.6.x, on the site WordPress.org Forums:
Thank you for confirming!

Posted a reply to How to change the name that goes with email, on the site WordPress.org Forums:
Hey @isabelleroger First place to check is under Downloads > Emails > Settings. See the…