Profiles

Posted a reply to Pagination, on the site WordPress.org Forums:
Can you please send an email to our team via the form here https://easydigitaldownloads.com/support/? We…

Posted a reply to Pagination, on the site WordPress.org Forums:
In that case, click on the products block on the page and the on the…

Posted a reply to Pagination, on the site WordPress.org Forums:
Hi @lop74 Thank you for being a part of the EDD family! Can you please…

Posted a reply to Excellent product with matching level of support, on the site WordPress.org Forums:
Hi @piersmcleish Thank you so much for being with us for such a long time…

Posted a reply to The Best Plugin, on the site WordPress.org Forums:
Thank you for feedback @vilet224 ! We are happy to hear that you find EDD…

Posted a reply to Elementor Compatibility, on the site WordPress.org Forums:
Hi @bruno05 please edit the Checkout page via the default editor (not Elementor) and in…

Posted a reply to Broken, on the site WordPress.org Forums:
Hey @yvancg68 I am sorry to hear about that. To better assist you with this…

Posted a reply to Critical error on EDD 3.x when PHP version 8.x, on the site WordPress.org Forums:
Hey @aminnima2 The issue here is related to old and outdated translation files for the…

Posted a reply to How to limit user access to product pages, on the site WordPress.org Forums:
Hey @caroledesignview EDD does not do restrictions based on content. Since the EDD Downloads are…

Posted a reply to Memory exhaustion in src/Emails/Legacy.php:59, on the site WordPress.org Forums:
You are OK with leaving them there. We don't do anything with them as they…

Posted a reply to Memory exhaustion in src/Emails/Legacy.php:59, on the site WordPress.org Forums:
Hey @jamieburchell We fixed that as of EDD 3.5.2 so it's possible that the messages…

Posted a reply to Merge the data from Site A into Site B without overwriting, losing existing data, on the site WordPress.org Forums:
Hey @awecodebox Can you please open a support ticket with the team via https://easydigitaldownloads.com/support? This…

Posted a reply to PayPal Commerce Pro, on the site WordPress.org Forums:
At the bottom of the page click the Thumb Down image and it will open…

Posted a reply to PayPal Commerce Pro, on the site WordPress.org Forums:
Thanks for the info! Can you please open a support ticket via the website here…

Posted a reply to PayPal Commerce Pro, on the site WordPress.org Forums:
Hi @madinson Thanks for reaching out! If you are using the PayPal gateway (which is…

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Glad to hear that!

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Apologies for the delay here. The best thing to do I believe is to customize…

Posted a reply to An error occurred while processing the card. Please try again., on the site WordPress.org Forums:
Hi @sgr123 Sorry to hear that you are having troubles accepting payments. Please go to…

Posted a reply to Sorry I didn’t start using EDD sooner, on the site WordPress.org Forums:
Hey @altimac Thank you so much for sharing your experience and for giving Easy Digital…

Posted a reply to New PayPal version required, on the site WordPress.org Forums:
Hey @hotbiz1 I just checked the website now and you are using the latest PayPal…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Hey @eliasgdj The only explanation is that perhaps, at the time of the purchase, Cron…

Posted a reply to Save & Continue button on Configure your Receipts page does nothing, on the site WordPress.org Forums:
Hey @spinhead Can you perhaps tell us what page is this on and what exactly…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Thanks for that @eliasgdj That confirms that the after actions events for that order ran…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Thanks for that. I am not sure how this could happen automatically after all this…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Hey @eliasgdj Is it possible that the order was started in January but never completed…

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Hi! I would try and verify that your code is proper and the variables you…

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Hey @shimist Plase send in a support ticket via our website here https://easydigitaldownloads.com/support. make sure…

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Hi! The price is calculated separately from adding the item to the cart so you…

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Hey @shimist Please test the following code snippet: /** * Add addon pricing to cart…

Posted a reply to EDD Block Not Displaying Downloads in Editor (But Works on Front End), on the site WordPress.org Forums:
Happy to hear the issue is resolved @recmixmas

Posted a reply to EDD Block Not Displaying Downloads in Editor (But Works on Front End), on the site WordPress.org Forums:
Hey @recmixmas I tried the EDD Products block on a site with the Kadence theme,…

Posted a reply to How to add local payment methods, on the site WordPress.org Forums:
Hi @wpalgo If you wish to add any payment gateway to the plugin, an integration…

Posted a reply to Default item price in variable products, on the site WordPress.org Forums:
Hi, Can you perhaps give us a link to the website so we can see…

Posted a reply to sale start and end dates, on the site WordPress.org Forums:
Glad to hear that!

Posted a reply to sale start and end dates, on the site WordPress.org Forums:
Hey @shimist We don't have code snippets for this. If you want to add a…

Posted a reply to sale start and end dates, on the site WordPress.org Forums:
All you need to do is edit the Download and adjust the prices, single or…

Posted a reply to sale start and end dates, on the site WordPress.org Forums:
Hey @shimist We don't have an official code snippet for this scenario. As long as…

Posted a reply to Can’t Access Dashboard, on the site WordPress.org Forums:
Hi @teelanovela Could you please send in a support ticket via https://easydigitaldownloads.com/support/? The team can…

Posted a reply to Since update there is no email being sent out, on the site WordPress.org Forums:
Hi Emails in EDD are sent a few seconds after a purchase has been completed…

Posted a reply to Fixing Purchase Receipt sending, on the site WordPress.org Forums:
Hi there @roboinstructor Emails in EDD are sent a few seconds after a purchase has…

Posted a reply to 9+ years, EDD has been a pivotal part of our business, on the site WordPress.org Forums:
Thank you so much for your amazing review and for trusting Easy Digital Downloads for…

Posted a reply to Users unable to download purchases, on the site WordPress.org Forums:
Hi @morganrogue EDD uses a Cron event that runs 10-30 seconds after the Order is…

Posted a reply to No way to downgrade Pro to Free, and can’t even get security updates, on the site WordPress.org Forums:
Hey @alamana Thank you from reaching out! You can always choose to use the free…

Posted a reply to Plugin not activate, on the site WordPress.org Forums:
Thank you for that! From what I can tell it looks as if some files…

Posted a reply to Plugin not activate, on the site WordPress.org Forums:
Hey @fredroo Sorry to hear you are having issues activating the plugin. Could you please…

Posted a reply to Email language randomly switches between Japanese and English under identical co, on the site WordPress.org Forums:
Thank you for the additional data! The Dev team has logged an issue to fix…