Profiles

Posted a reply to Can’t activate Paypal, on the site WordPress.org Forums:
We do! Please send in a support message to our team via the form here…

Posted a reply to Can’t activate Paypal, on the site WordPress.org Forums:
Hi @stardaug We are aware of an issue when it comes to connecting PayPal in…

Posted a reply to How to reconnect PayPal sandbox account?, on the site WordPress.org Forums:
Hey @arroubzakariae12 We noticed the issue on our end on some test sites and it…

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @kellyoswald Could you perhaps tell us what is the EDD version that you are…

Posted a reply to cannot activate the PayPal button, on the site WordPress.org Forums:
Hi @katya1968 Can you please send in a support ticket to our team https://easydigitaldownloads.com/support/? We…

Posted a reply to Why there is now WechatPay/ALipay with Stripe payment Gateway？, on the site WordPress.org Forums:
Hi @tysonchiu We are working on adding support for other payment gateways via Stripe as…

Posted a reply to Change role of all wp users that made a purchase in the past?, on the site WordPress.org Forums:
We don't have a way to do this via EDD as Users are a feature…

Posted a reply to Change role of all wp users that made a purchase in the past?, on the site WordPress.org Forums:
Hi there. All users that make a purchase on the website via EDD and have…

Posted a reply to Landing page with optin email first and FREE ebook download, on the site WordPress.org Forums:
Hi @psychic9 You can create a download with a price of 0 that will make…

Posted a reply to Issue in removing products from cart, on the site WordPress.org Forums:
Hi! Please send a support request via our team on this page: https://easydigitaldownloads.com/support/ Provide all…

Posted a reply to Issue in removing products from cart, on the site WordPress.org Forums:
Hi @dariush11 Usually this is caused by caching on the website where the Checkout page…

Posted a reply to Paypal Connect Issue, on the site WordPress.org Forums:
Hi @kapasias Please open a support ticket with our team here https://easydigitaldownloads.com/support/ and reference this…

Posted a reply to SSL encrypted Payment, on the site WordPress.org Forums:
Hi @heyyej I just checked the Checkout page on your site and it does show…

Posted a reply to How do I make my store page show?, on the site WordPress.org Forums:
Hey @julezcampbell By default EDD does not create a "Store" page where it displays all…

Posted a reply to Download failed, on the site WordPress.org Forums:
Hi there. From what I can see you are not using our plugin Easy Digital…

Posted a reply to Username Password is empty, on the site WordPress.org Forums:
Hi there! It does seem that there is a bug in the last version where…

Posted a reply to Schema Markup, on the site WordPress.org Forums:
Hi there!I used the Google schema tester and I can see the Product information correctly:…

Posted a reply to Username Password is empty, on the site WordPress.org Forums:
Hi If you are using the latest version of EDD then the Auto Register functionality…

Posted a reply to WP-OPTIONS Easy Digital Downloads, on the site WordPress.org Forums:
Hi there, Those entries are from the Licensing process of the extensions from Easy Digital…

Posted a reply to Button Size, on the site WordPress.org Forums:
Hi there! We don't have a setting to change the size of the buttons. You…

Posted a reply to Is it possible to have the Purchase button always enabled?, on the site WordPress.org Forums:
Happy to help! Let us know if there is anything else we can help with.

Posted a reply to Is it possible to have the Purchase button always enabled?, on the site WordPress.org Forums:
Hi there! At this time we are restricting it that way in order to limit…

Posted a reply to category, on the site WordPress.org Forums:
Hi there! If you are using the shortcode [downloads] to list your products then you…

Posted a reply to auto register deactivated, on the site WordPress.org Forums:
Hi @worldmohammad As of EDD 3.3.0, Auto Register functionality is now included in the core…

Posted a reply to Pagination links open the latest product, on the site WordPress.org Forums:
Hey @raulh78 Unfortunately, not yet. It's still under review by our dev team.

Posted a reply to Not possible to connect to Paypal Sandbox Account, on the site WordPress.org Forums:
Glad to hear you got it sorted. To list your products you can use the…

Posted a reply to How to check if the file was dounloaded?, on the site WordPress.org Forums:
Hi @3nt If you open the Order in the Downloads > Orders page, on the…

Posted a reply to Software licensing emails are broken, on the site WordPress.org Forums:
This was fixed in the 3.8.13 release from Thursday for SL.

Posted a reply to Purchase button in Buy Now screen doesn’t work, on the site WordPress.org Forums:
Hi! It is possible yes. The best way to test this is to deactivate all…

Posted a reply to Stripe form is hidden, on the site WordPress.org Forums:
Hi @jackoneill Can you please send in a support ticket to our team using this…

Posted a reply to Checkout page not working, on the site WordPress.org Forums:
I am closing this as I believe you have reached out to our support team…

Posted a reply to Not possible to connect to Paypal Sandbox Account, on the site WordPress.org Forums:
Hi! Can you please open a support topic with our team via this page https://easydigitaldownloads.com/support/…

Posted a reply to Not possible to connect to Paypal Sandbox Account, on the site WordPress.org Forums:
Hi @topfgartenwelt That message usually means that you have EDD in test mode but in…

Posted a reply to Purchase button in Buy Now screen doesn’t work, on the site WordPress.org Forums:
Hi @semirmirse What is the EDD version that you are running on the site and…

Posted a reply to Discount codes forget dates when status changes, on the site WordPress.org Forums:
Hey @specialk Checking in to see if you had a chance to test so we…

Posted a reply to Software licensing emails are broken, on the site WordPress.org Forums:
Thanks for understanding! Bugs can happen sometimes and the team is working on a release…

Posted a reply to Software licensing emails are broken, on the site WordPress.org Forums:
Hey @edge22 We are aware of the issue and are working towards a release to…

Posted a reply to Technical Support, on the site WordPress.org Forums:
Glad we could help @partiturebaroccheclassiche ! If you have any other issues in the future…

Posted a reply to “Sorry, trouble retrieving order receipt”—same problem as an earlier user, on the site WordPress.org Forums:
Hi Can you please send in a support ticket to our team here https://easydigitaldownloads.com/support/ and…

Posted a reply to “Sorry, trouble retrieving order receipt”—same problem as an earlier user, on the site WordPress.org Forums:
Hi! Can you please try adding the Purchase Confirmation page as well to the Rejected…

Posted a reply to Disable Verification/Account mail – or Custom Template, on the site WordPress.org Forums:
EDD 3.3.1 was released 2 days ago so it's possible when you installed it you…

Posted a reply to Sell personalised event tickets, on the site WordPress.org Forums:
Hi @marvinschmitt You can look at The Events Calendar plugin as they have functionality for…

Posted a reply to Disable Verification/Account mail – or Custom Template, on the site WordPress.org Forums:
Hi @thecoldcoffee If you have the latest EDD version, 3.3.1, then please go to Downloads…

Posted a reply to “Sorry, trouble retrieving order receipt”—same problem as an earlier user, on the site WordPress.org Forums:
Hi! If you are using the latest EDD version (3.3.1) please go to the Downloads…

Posted a reply to EDD not allowing multiple free DLs from same email, on the site WordPress.org Forums:
Hi @seogirl If you have the latest EDD core, (3.3.1) please go to Downloads >…

Posted a reply to [Easy Digital Downloads – Sell Digital Files & Subscriptions (eCommerce Store + Payments Made Easy)] Account Verification mail, on the site WordPress.org Forums:
Hi @victah The EDD verification email is sent when an existing order exists on your…

Posted a reply to Discount codes forget dates when status changes, on the site WordPress.org Forums:
we must have missed it in the changelog but it’s there. I promise :)

Posted a reply to Discount codes forget dates when status changes, on the site WordPress.org Forums:
Hey @specialk EDD 3.3.1 was just pushed out which contains the fix for the issue…

Posted a reply to Discount codes forget dates when status changes, on the site WordPress.org Forums:
Hey @specialk The release is in the final prepping stages and will be available this…