Profiles

Posted a reply to EDD and Dropbox data storage extension, on the site WordPress.org Forums:
Hi @intersysx You can find the Dropbox settings under Downloads > Settings > Extensions >…

Posted a reply to Where are the Auto Register settings?, on the site WordPress.org Forums:
Hey @daanvandenbergh The Settings are now under the Downloads > Settings > Payments > Checkout.…

Posted a reply to Error downloading, on the site WordPress.org Forums:
Hi @roake Please open a support request with out team via our Support page here…

Posted a reply to 1/5/2025 Update Issue, on the site WordPress.org Forums:
Hi @saniamohammadi Mihai here with the EDD Support team! I ran a test with this…

Posted a reply to WordPress Statistics Plugin Interference, on the site WordPress.org Forums:
Hi @mack99. I am closing this as it's not an issue with the EDD plugin.…

Posted a reply to EDD adds noindex to pages, on the site WordPress.org Forums:
Hey @ngmarel Thank you for the comment. We will be looking into this on our…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hi As mentioned earlier we are not able to replicate this issue on our end…

Posted a reply to Showing Stripe Warning Message, on the site WordPress.org Forums:
Hi @glenwpcoder Could you please reach out to our team here https://easydigitaldownloads.com/support/ as we would…

Posted a reply to Checkout Methods without PayPal or Stripe, on the site WordPress.org Forums:
Hi @fz3089 EDD comes with PayPal and Stripe included. We also have extensions for Authorize.net…

Posted a reply to Showing Stripe Warning Message, on the site WordPress.org Forums:
Hi @glenwpcoder Please check with your hosting provider and have them disable the display of…

Posted a reply to reCaptcha not showing, on the site WordPress.org Forums:
Hi @sellernine The reCaptcha will only work on the Registration page when using the Block…

Posted a reply to Confirmation Page Remove Download Link?, on the site WordPress.org Forums:
Hey @rubberdragon The best option would be to use the Free Downloads extension for EDD…

Posted a reply to Itemized list in the email receipt?, on the site WordPress.org Forums:
Hi @annecampbelldesign Apologies for the delay here. You can create your own custom email tag…

Posted a reply to can’t connect to PayPal, on the site WordPress.org Forums:
Hi @jonblu Please review the documentation article here https://easydigitaldownloads.com/docs/paypal-setup/. In the PayPal connect pop up…

Posted a reply to Connect to PayPal, on the site WordPress.org Forums:
Hey @jonblu Sorry to hear you are having troubles connecting. Please go to the Downloads…

Posted a reply to New user registration, on the site WordPress.org Forums:
Hi @roboinstructor In terms of User creation (WordPress user), you can use any plugin, as…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hey @nico23 We mark topics as resolved as soon as someone from our team posts…

Posted a reply to Enable the new PayPal gateway, on the site WordPress.org Forums:
Hi! The new gateway, called PayPal in the EDD admin, is the latest integration type…

Posted a reply to Discount code doesn’t work properly, on the site WordPress.org Forums:
Hi @shagors I am not able to replicate this on a test site using the…

Posted a reply to Discount code doesn’t work on checkout, on the site WordPress.org Forums:
Hi @shafayatbayezid It does look like you are using a custom payment gateway so you…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hi @nico23 Is it possible that you have custom code, or another plugin that is…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Hi Please send in a support ticket to the team here https://easydigitaldownloads.com/support/ and provide as…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Hi. Please check the Checkout Fields Manager extension for EDD here https://easydigitaldownloads.com/downloads/checkout-fields-manager/. That will allow…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Are you using a plugin to create that field and you want it to show…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Hi @soundmash Can you please send us here the code snippet that you used to…

Posted a reply to email required and name required, on the site WordPress.org Forums:
Hi there, The email and name for the customer are asked on the Checkout page…

Posted a reply to Can’t set up PayPal, on the site WordPress.org Forums:
Hi there, Could you please provide some additional details about this? What is the last…

Posted a reply to Changelog question, on the site WordPress.org Forums:
Hey @specialk This is how it looks for me now https://a.supportally.com/i/pcew0N The heading says both…

Posted a reply to Getting too Many Pending orders, possible SPAM!!, on the site WordPress.org Forums:
Hi there, Can you provide us with a website link and some details about the…

Posted a reply to Users cannot download any digital download beyond first, on the site WordPress.org Forums:
Hi @tusharg99 Please send in a support message to our team via the website https://easydigitaldownloads.com/support/.…

Posted a reply to Admin email recipients doesn’t work, on the site WordPress.org Forums:
We will log this as a feature request with the team!

Posted a reply to Proposal to add Prosopo as a captcha vendor option, on the site WordPress.org Forums:
Hi @1prosopo Please send a support ticket to our team using the website here https://easydigitaldownloads.com/support/.…

Posted a reply to Background color buttons, on the site WordPress.org Forums:
Hi @mahyulan, You would need custom CSS added to the theme in order to add…

Posted a reply to Users report that clicking Purchase button does nothing, on the site WordPress.org Forums:
Glad to hear the issue is resolved!

Posted a reply to Users report that clicking Purchase button does nothing, on the site WordPress.org Forums:
Hi. I tried the Checkout page and it worked correctly on my end. No issues…

Posted a reply to Export missing address fields, on the site WordPress.org Forums:
Hey @mahyulan We don't have the address in the export data at this time but…

Posted a reply to Users report that clicking Purchase button does nothing, on the site WordPress.org Forums:
Hi @lifeafter40clg Can you provide us with a link to the site and a download…

Posted a reply to Bait and switch, on the site WordPress.org Forums:
Hey @jre1043 EDD does have a free version and you can download it for free…

Posted a reply to Can’t activate Paypal, on the site WordPress.org Forums:
We do! Please send in a support message to our team via the form here…

Posted a reply to Can’t activate Paypal, on the site WordPress.org Forums:
Hi @stardaug We are aware of an issue when it comes to connecting PayPal in…

Posted a reply to How to reconnect PayPal sandbox account?, on the site WordPress.org Forums:
Hey @arroubzakariae12 We noticed the issue on our end on some test sites and it…

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @kellyoswald Could you perhaps tell us what is the EDD version that you are…

Posted a reply to cannot activate the PayPal button, on the site WordPress.org Forums:
Hi @katya1968 Can you please send in a support ticket to our team https://easydigitaldownloads.com/support/? We…

Posted a reply to Why there is now WechatPay/ALipay with Stripe payment Gateway？, on the site WordPress.org Forums:
Hi @tysonchiu We are working on adding support for other payment gateways via Stripe as…

Posted a reply to Change role of all wp users that made a purchase in the past?, on the site WordPress.org Forums:
We don't have a way to do this via EDD as Users are a feature…

Posted a reply to Change role of all wp users that made a purchase in the past?, on the site WordPress.org Forums:
Hi there. All users that make a purchase on the website via EDD and have…

Posted a reply to Landing page with optin email first and FREE ebook download, on the site WordPress.org Forums:
Hi @psychic9 You can create a download with a price of 0 that will make…

Posted a reply to Issue in removing products from cart, on the site WordPress.org Forums:
Hi! Please send a support request via our team on this page: https://easydigitaldownloads.com/support/ Provide all…

Posted a reply to Issue in removing products from cart, on the site WordPress.org Forums:
Hi @dariush11 Usually this is caused by caching on the website where the Checkout page…

Posted a reply to Paypal Connect Issue, on the site WordPress.org Forums:
Hi @kapasias Please open a support ticket with our team here https://easydigitaldownloads.com/support/ and reference this…