Profiles

Posted a reply to Removing Legacy Data: Users Must log in to Checko, on the site WordPress.org Forums:
Hey @bighrts Please send a support ticket to our team via the Support page here:…

Posted a reply to Lives up to its name, on the site WordPress.org Forums:
Thank you for the kind words @robertamkent Our team is always ready to help in…

Posted a reply to Customize Purchase Button, on the site WordPress.org Forums:
Try something like this: .edd_purchase_submit_wrapper button.edd-add-to-cart.button.edd-has-js:hover { background-color: red !important;}a.edd_go_to_checkout.button.has-edd-button-background-color,.edd-submit.button:visited { background-color: blue !important;} The…

Posted a reply to WP 6.7 Translation loading issue, on the site WordPress.org Forums:
Seeing it here with the 6.8RC versions. Please fix it as it's really annoying.

Posted a reply to Customize Purchase Button, on the site WordPress.org Forums:
Hi @topfgartenwelt You would need to add customizations to your website's CSS most likely to…

Posted a reply to Double Purchase Button, on the site WordPress.org Forums:
Hi @topfgartenwelt The button is hidden as soon as the JavaScript loads on the page…

Posted a reply to [NSFW] Not Working, on the site WordPress.org Forums:
Hi @wellness9 Could you please, send in a support ticket with our team here https://easydigitaldownloads.com/support/…

Posted a reply to straight_to_gateway links not working in 3.3.6.x, on the site WordPress.org Forums:
Thank you for confirming!

Posted a reply to How to change the name that goes with email, on the site WordPress.org Forums:
Hey @isabelleroger First place to check is under Downloads > Emails > Settings. See the…

Posted a reply to Software Licensing Done Easily, on the site WordPress.org Forums:
Hey @jimhankins, Thanks so much for sharing your experience! We're thrilled to hear that Easy…

Posted a reply to [Feature Request] Include partial refunds in refund reports, on the site WordPress.org Forums:
Hi @littlepackage Reports do include them. Are you looking for a separate call out? Because…

Posted a reply to Error in Stripe inserting orders, on the site WordPress.org Forums:
Hey @dskmusic Please send a support ticket using our page here https://easydigitaldownloads.com/support/. Put in all…

Posted a reply to How can I create purchase order programatically?, on the site WordPress.org Forums:
Hey @alireyad Check out the EDD_Payment class here https://easydigitaldownloads.com/docs/edd_payment/. If you add a Download to…

Posted a reply to straight_to_gateway links not working in 3.3.6.x, on the site WordPress.org Forums:
Hey @enriquejros Could you please send in a support ticket via https://easydigitaldownloads.com/support/ and make sure…

Posted a reply to Kind to beginners, on the site WordPress.org Forums:
Thank you for the kind words @wp-apprentice We are constantly making improvements to EDD to…

Posted a reply to Stripe payment not going through, on the site WordPress.org Forums:
Hi @sellernine Please send a support ticket with the team using our form here https://easydigitaldownloads.com/support/. Mention…

Posted a reply to Not working with Stripe, on the site WordPress.org Forums:
Hi @hopskip! Please send a support ticket with the team using our form here https://easydigitaldownloads.com/support/.…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hey @nico23 Can you please send in a ticket via our team using https://easydigitaldownloads.com/support/ ?…

Posted a reply to Email Already Used. Login or use a different email., on the site WordPress.org Forums:
Hi @hopskip If you have used the email in the past to make test purchases,…

Posted a reply to Great Support Above and Beyond, on the site WordPress.org Forums:
Thank you for the kind words @kerwood1 ! Our team is always available to help…

Posted a reply to EDD and Dropbox data storage extension, on the site WordPress.org Forums:
Hi @intersysx You can find the Dropbox settings under Downloads > Settings > Extensions >…

Posted a reply to Where are the Auto Register settings?, on the site WordPress.org Forums:
Hey @daanvandenbergh The Settings are now under the Downloads > Settings > Payments > Checkout.…

Posted a reply to Error downloading, on the site WordPress.org Forums:
Hi @roake Please open a support request with out team via our Support page here…

Posted a reply to 1/5/2025 Update Issue, on the site WordPress.org Forums:
Hi @saniamohammadi Mihai here with the EDD Support team! I ran a test with this…

Posted a reply to WordPress Statistics Plugin Interference, on the site WordPress.org Forums:
Hi @mack99. I am closing this as it's not an issue with the EDD plugin.…

Posted a reply to EDD adds noindex to pages, on the site WordPress.org Forums:
Hey @ngmarel Thank you for the comment. We will be looking into this on our…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hi As mentioned earlier we are not able to replicate this issue on our end…

Posted a reply to Showing Stripe Warning Message, on the site WordPress.org Forums:
Hi @glenwpcoder Could you please reach out to our team here https://easydigitaldownloads.com/support/ as we would…

Posted a reply to Checkout Methods without PayPal or Stripe, on the site WordPress.org Forums:
Hi @fz3089 EDD comes with PayPal and Stripe included. We also have extensions for Authorize.net…

Posted a reply to Showing Stripe Warning Message, on the site WordPress.org Forums:
Hi @glenwpcoder Please check with your hosting provider and have them disable the display of…

Posted a reply to reCaptcha not showing, on the site WordPress.org Forums:
Hi @sellernine The reCaptcha will only work on the Registration page when using the Block…

Posted a reply to Confirmation Page Remove Download Link?, on the site WordPress.org Forums:
Hey @rubberdragon The best option would be to use the Free Downloads extension for EDD…

Posted a reply to Itemized list in the email receipt?, on the site WordPress.org Forums:
Hi @annecampbelldesign Apologies for the delay here. You can create your own custom email tag…

Posted a reply to can’t connect to PayPal, on the site WordPress.org Forums:
Hi @jonblu Please review the documentation article here https://easydigitaldownloads.com/docs/paypal-setup/. In the PayPal connect pop up…

Posted a reply to Connect to PayPal, on the site WordPress.org Forums:
Hey @jonblu Sorry to hear you are having troubles connecting. Please go to the Downloads…

Posted a reply to New user registration, on the site WordPress.org Forums:
Hi @roboinstructor In terms of User creation (WordPress user), you can use any plugin, as…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hey @nico23 We mark topics as resolved as soon as someone from our team posts…

Posted a reply to Enable the new PayPal gateway, on the site WordPress.org Forums:
Hi! The new gateway, called PayPal in the EDD admin, is the latest integration type…

Posted a reply to Discount code doesn’t work properly, on the site WordPress.org Forums:
Hi @shagors I am not able to replicate this on a test site using the…

Posted a reply to Discount code doesn’t work on checkout, on the site WordPress.org Forums:
Hi @shafayatbayezid It does look like you are using a custom payment gateway so you…

Posted a reply to “Attempt to read property” errors cause my dev site to break, on the site WordPress.org Forums:
Hi @nico23 Is it possible that you have custom code, or another plugin that is…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Hi Please send in a support ticket to the team here https://easydigitaldownloads.com/support/ and provide as…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Hi. Please check the Checkout Fields Manager extension for EDD here https://easydigitaldownloads.com/downloads/checkout-fields-manager/. That will allow…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Are you using a plugin to create that field and you want it to show…

Posted a reply to mandatory field, on the site WordPress.org Forums:
Hi @soundmash Can you please send us here the code snippet that you used to…

Posted a reply to email required and name required, on the site WordPress.org Forums:
Hi there, The email and name for the customer are asked on the Checkout page…

Posted a reply to Can’t set up PayPal, on the site WordPress.org Forums:
Hi there, Could you please provide some additional details about this? What is the last…

Posted a reply to Changelog question, on the site WordPress.org Forums:
Hey @specialk This is how it looks for me now https://a.supportally.com/i/pcew0N The heading says both…

Posted a reply to Getting too Many Pending orders, possible SPAM!!, on the site WordPress.org Forums:
Hi there, Can you provide us with a website link and some details about the…

Posted a reply to Users cannot download any digital download beyond first, on the site WordPress.org Forums:
Hi @tusharg99 Please send in a support message to our team via the website https://easydigitaldownloads.com/support/.…