Profiles

Posted a reply to Product description not appearing, on the site WordPress.org Forums:
Hi @erwin1974, Are you sure you are using the correct "Product description" field in WooCommerce…

Posted a reply to Shipping settings are being handled by WooCommerce, on the site WordPress.org Forums:
Hi David, I hope the reply from Auke helped you understand how to use the…

Posted a reply to error on line 1765 at column 25: Invalid bytes in character encoding, on the site WordPress.org Forums:
@valantis_c, Ok, great. Nice that it's working again. I'll close your topic then. Don't hesitate…

Posted a reply to error on line 1765 at column 25: Invalid bytes in character encoding, on the site WordPress.org Forums:
@valantis_c, One other idea. It could also be that the feed is not the problem,…

Posted a reply to error on line 1765 at column 25: Invalid bytes in character encoding, on the site WordPress.org Forums:
Hello @valantis_c, Thanks for contacting us with the error you are getting. The error seems…

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
You're welcome!

Posted a reply to error 2.7, on the site WordPress.org Forums:
You're welcome!

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
Hi @lonfeldt, The update is online so you can update the plugin and it should…

Posted a reply to error 2.7, on the site WordPress.org Forums:
@neoseeyou, You're welcome. The update is online so you can update and then it should…

Posted a reply to error 2.7, on the site WordPress.org Forums:
Hi @neoseeyou, I identified the cause of the issue. I'm currently testing the fix and…

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
Hi @lonfeldt, I identified the cause of the issue. I'm currently testing the fix and…

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
Hi @lonfeldt, Could you send me an email to michel (@) wpmarketingrobot.com?

Posted a reply to error 2.7, on the site WordPress.org Forums:
@neoseeyou, Could you send me an email to michel (@) wpmarketingrobot.com regarding the issue?

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
Hi @lonfeldt, I can't replicate the issue here on my debug servers, but we had…

Posted a reply to error 2.7, on the site WordPress.org Forums:
Ok, thanks for the feedback. I will further investigate. We received a topic from another…

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
Ok, thanks. I will look into it and let you know.

Posted a reply to error 2.7, on the site WordPress.org Forums:
Hi @neoseeyou, Can you please confirm if reinstalling the plugin solved the issue for you?

Posted a reply to Feeds wont load on page, on the site WordPress.org Forums:
Hi @lonfeldt, Sorry to hear you're having issues with the update. Thanks for reporting it.…

Posted a reply to error 2.7, on the site WordPress.org Forums:
Hi @neoseeyou, I can't replicate the issue. The error seems to indicate that not all…

Posted a reply to error 2.7, on the site WordPress.org Forums:
Hi @neoseeyou, Thanks for reporting. I'm looking into it.

Posted a reply to The best support I have ever received!, on the site WordPress.org Forums:
Thank you @maja8182 for your positive review. Much appreciated!

Posted a reply to Category missing from xml file, on the site WordPress.org Forums:
Hello @islandscott, I hope we were successful in helping you resolve your issue with our…

Posted a reply to Category missing from xml file, on the site WordPress.org Forums:
Hello @islandscott, Where you able to solve your problem using the "google_product_category" attribute?

Posted a reply to Generate 0 item for specific feed after version 2.0, on the site WordPress.org Forums:
Thanks @3y5hx9cxwkvam5h5, great to hear it's working again. Glad I could be of help!

Posted a reply to Generate 0 item for specific feed after version 2.0, on the site WordPress.org Forums:
Hi @3y5hx9cxwkvam5h5 Could you please try again the steps mentioned in this troubleshooting guide: https://www.wpmarketingrobot.com/help-item/faq/troubleshooting-guide-feed-processing-issues/…

Posted a reply to BUG, since update today?, on the site WordPress.org Forums:
@lavpristeltedk, thanks, good to hear it's working now.

Posted a reply to BUG, since update today?, on the site WordPress.org Forums:
Hello all, just a quick headsup, we are working on a solution. Very sorry for…

Posted a reply to please disable SSL check for wp_remote_post on local dev environments, on the site WordPress.org Forums:
Hi @alekv, Yes, that's ok. I will add it in the code and it will…

Posted a reply to Feed works but also not., on the site WordPress.org Forums:
Great! You're welcome, but also sorry for the inconvenience of course. Should have been correct…

Posted a reply to Feed works but also not., on the site WordPress.org Forums:
Hi @lavpristeltedk, In the mean time we released version 2.4.2. which should solve the issue. So…

Posted a reply to Great support! Thanks for your plugin!, on the site WordPress.org Forums:
You're welcome @woodypad, thanks very much for the five stars!

Posted a reply to Problems with V2.4.1, on the site WordPress.org Forums:
Great! That's perfect. You're welcome!

Posted a reply to Feed works but also not., on the site WordPress.org Forums:
Hi @lavpristeltedk, Sorry to hear you're having issues with the plugin, good that you contact…

Posted a reply to Problems with V2.4.1, on the site WordPress.org Forums:
Thanks, I received the logging. The logging seems to look ok though. Could you also…

Posted a reply to Problems with V2.4.1, on the site WordPress.org Forums:
Yes sure. You can mail the log file to michel (at) wpmarketingrobot.com.

Posted a reply to Problems with V2.4.1, on the site WordPress.org Forums:
Hi@woodypad, Sorry to hear you're having issues with the plugin. The Google extension is only…

Posted a reply to Upgraded to version 2.4 and it crashed my site, on the site WordPress.org Forums:
Hi @michieldewit, Sorry for the issue. We are currently looking into it.

Posted a reply to Perfect plugin, great support, on the site WordPress.org Forums:
Thanks @doommaker79! Glad we could help your feed running again.

Posted a reply to Wrong custom image field returned value, on the site WordPress.org Forums:
Solved by email.

Posted a reply to Wrong custom image field returned value, on the site WordPress.org Forums:
@siteart1, Could you send me an email to michel @ wpmarketingrobot.com refering to t his…

Posted a reply to Wrong custom image field returned value, on the site WordPress.org Forums:
Are you using the free version of a premium version of our plugin?

Posted a reply to Wrong custom image field returned value, on the site WordPress.org Forums:
@siteart1, The strange thing is that we did have this issue before and fixed it.…

Posted a reply to Wrong custom image field returned value, on the site WordPress.org Forums:
Hi @siteart1, Could you update your plugin to the version we just released and check…

Posted a reply to Great plugin and great service, on the site WordPress.org Forums:
Hi @studiobrabo, Thank you for your positive review. We are happy to have you as…

Posted a reply to Best customer support, i ever had, on the site WordPress.org Forums:
@bedbazaar, Thank you sincerely for your detailed and uplifting review. We greatly value your trust…

Posted a reply to trp_translate function not working, on the site WordPress.org Forums:
Hi, Further investigation showed that there are still products from which the short description is…

Posted a reply to Fatal Error on update 2.1.0, on the site WordPress.org Forums:
For users who installed this version for the first time, and only can't activate it,…

Posted a reply to Fatal Error on update 2.1.0, on the site WordPress.org Forums:
Thanks for report, we are working on it!

Posted a reply to trp_translate function not working, on the site WordPress.org Forums:
Thanks for your reply Cristian. We will try that out, but for now I think…

Posted a reply to Perfect Plugin – Great support!, on the site WordPress.org Forums:
Thank you for the top review Paul!