melinda a11n
@melindahelt on WordPress.org and Slack
- Member Since: December 10th, 2011
Contribution History
melinda a11n’s badges:- Meetup Organizer
- Plugin Developer
- Support Contributor
- Training Contributor
- WordCamp Organizer
- WordCamp Speaker
-
Posted a reply to Cannot refund some orders, on the site WordPress.org Forums:
Could you please share a copy of your site’s System Status? You can find it… -
Posted a reply to problem payment lack of 3D secure Braintree, on the site WordPress.org Forums:
Hi there! Thanks for submitting the ticket. I'm closing out this thread here and our… -
Posted a reply to Translation Errors, on the site WordPress.org Forums:
@hallowelt We don't have an exact date identified at this time, please keep an eye… -
Posted a reply to Change Phone No, on the site WordPress.org Forums:
Right, we are asking you to open a ticket so that we can contact you… -
Posted a reply to The Payment Request button is not supported, on the site WordPress.org Forums:
Hi there! I checked your product page again and it is now telling me the… -
Posted a reply to Apple Pay /Google Pay not showing up, on the site WordPress.org Forums:
Please contact us at WooCommerce.com > My Account > Support. You may need to create… -
Posted a reply to Change Phone No, on the site WordPress.org Forums:
@netdweeb Please follow the steps here to log in and change your phone number https://woocommerce.com/document/payments/faq/access-stripe-account/… -
Posted a reply to Custom Title is not working, on the site WordPress.org Forums:
Hi all! Thanks for testing and finding this out. I have submitted a bug request… -
Posted a reply to After checkout error showing “Error processing checkout. Please try again.”, on the site WordPress.org Forums:
Hi there! This forum is for help with the WooCommerce plugin. This error is coming… -
Posted a reply to Checkout not working on Mobile, on the site WordPress.org Forums:
I took a look at your site and was also unable to enter a credit… -
Posted a reply to Analysis not showing, on the site WordPress.org Forums:
Hi there! If you are referring to your analytics reports, please go to Analytics >… -
Posted a reply to Checkout page doesn’t work with Spocket products, on the site WordPress.org Forums:
Hi there! Thanks for the error. I would recommend doing a conflict test. If you… -
Posted a reply to [products] shortcode returning empty div, on the site WordPress.org Forums:
Hi there! I understand about having a broken site, and intermittent issues are often hard… -
Posted a reply to Re-using default payment methods, on the site WordPress.org Forums:
This is a fairly complex development topic. I’m going to leave it open for a… -
Posted a reply to Stripe loading causing performance problem, on the site WordPress.org Forums:
Sounds good @jflds Thanks! -
Posted a reply to Fatal Error, on the site WordPress.org Forums:
Thanks for the status report. It looks like the plugin was removed prior to getting… -
Posted a reply to Fatal Error, on the site WordPress.org Forums:
Hi there! Could you please share a copy of your site’s System Status? You can… -
Posted a reply to Apple Pay And CSS, on the site WordPress.org Forums:
Thanks for the screenshots. Please contact us at <a href="https://woocommerce.com/my-account/create-a-ticket/?form=ticket">WooCommerce.com > My Account > Support</a>.… -
Posted a reply to Problem with cart at the front page, on the site WordPress.org Forums:
Hi there! This code is most likely added by your theme or plugin. If you… -
Posted a reply to Checkout Page Radio Button, on the site WordPress.org Forums:
Hi there! Thanks for the status report. I'm not seeing a clear plugin that is… -
Posted a reply to problems with button on mini cart, on the site WordPress.org Forums:
Hi there! Where on the site is the button not working? Checkout page? Product Page?… -
Posted a reply to My customers can’t pay and we can’t find the reason, on the site WordPress.org Forums:
Thanks for sending your ticket. I am marking this thread resolved as we are working… -
Posted a reply to no VAT on shipping when products are 0€ total, on the site WordPress.org Forums:
Hi there! Interesting theory with the "coupon taking price to 0 and therefore no VAT"… -
Posted a reply to can’t see the credit card form if i change payment method, on the site WordPress.org Forums:
Hi there! I took a look at your site and the checkout appears to be… -
Posted a reply to Paid status, on the site WordPress.org Forums:
This is a fairly complex development topic. I’m going to leave it open for a… -
Posted a reply to Activar opcion de cobro pro medio de oxxo, on the site WordPress.org Forums:
Hi there! At this time we are only able to offer support in English. I… -
Posted a reply to Double inventory reduction, on the site WordPress.org Forums:
Hi there! Did this happen to only this order? Or has this happened before? Could… -
Posted a reply to Sorry, we are unable to process your payment at this time. Please retry later., on the site WordPress.org Forums:
We are unable to provide support for WooCommerce Subscription issues in the forum. Please contact… -
Posted a reply to Implement Revolut Gateway for WooCommerce in WooCommerce Blocks, on the site WordPress.org Forums:
Hi there! It's up to the developer of Revolut Gateway to develop a block. I'd… -
Posted a reply to Rest Api: Sorting by custom field, on the site WordPress.org Forums:
This is a fairly complex development topic. I’m going to leave it open for a… -
Posted a reply to Purchase Event Missing Some Deduplication Parameters, on the site WordPress.org Forums:
hi @alpesh66 The GitHub issue linked above is still open so this has not been… -
Posted a reply to Fatal error: Uncaught Error: Class ‘WC_Order’ not found, on the site WordPress.org Forums:
Sounds good. I'll leave this thread open for a few more days in case you… -
Posted a reply to WordPress multisite taxes don’t work, on the site WordPress.org Forums:
HI there! Just to confirm, you are setting up your taxes individually on each of… -
Posted a reply to cannot logout from woocommerce account page, on the site WordPress.org Forums:
This kind of problem is usually caused by a conflict with your theme or with… -
Posted a reply to missing .pot file, on the site WordPress.org Forums:
Hi there! You can download a .PO file from https://translate.wordpress.org/projects/wp-plugins/woo-gutenberg-products-block/ Choose a language, then choose… -
Posted a reply to Order status, on the site WordPress.org Forums:
Hi there! Please contact us at <a href="https://woocommerce.com/my-account/create-a-ticket/?form=ticket">WooCommerce.com > My Account > Support</a>. You may… -
Posted a reply to Need to Add Different, Unique Text to Every Individual Page – Not Sitewide, on the site WordPress.org Forums:
Hi there! I would recommend taking a look at building custom pages for your shop… -
Posted a reply to How To Accept Paypal AND Woocommerce Payments, on the site WordPress.org Forums:
Hi there! PayPal is a separate plugin from WooCommerce Payments and will require you to… -
Posted a reply to Woo Payments: Can you set fixed repayment dates?, on the site WordPress.org Forums:
Hi @pcgtech Great! I hope Deposits fits your needs! If you need any help with… -
Posted a reply to Put the whole category tree to wordpress menu, on the site WordPress.org Forums:
Hi there! The only way to do it within the appearance > customize > menu… -
Posted a reply to Product Page isn’t loading correctly – jQuery undefined, on the site WordPress.org Forums:
Hi there! I would recommend reaching out to the developer of the AliDropship plugin and… -
Posted a reply to Different Email ID for New user registration Notice, on the site WordPress.org Forums:
Hi there! There is not a way to change that within WooCommerce. You'll need to… -
Posted a reply to Order payment confirmation, on the site WordPress.org Forums:
Hi there! After an order is paid, it should typically go from pending payment to… -
Posted a reply to Search orders via postcode for multiple orders doesn’t always show orders, on the site WordPress.org Forums:
Hi there Could you let us know exactly how you are searching? And also include… -
Posted a reply to Woocommerce Email dynamic attachments, on the site WordPress.org Forums:
This is a fairly complex development topic. I’m going to leave it open for a… -
Posted a reply to Website cannot be accessed after updating woocommerce plugin., on the site WordPress.org Forums:
Hi there! If you are able to access your website's wp-admin you may need to… -
Posted a reply to Stripe fields are too tiny, on the site WordPress.org Forums:
Hi there! I took a look at your site and it seems to have your… -
Posted a reply to How can my woocommerce orders send to my square orders?, on the site WordPress.org Forums:
Hi there! Order details will not show up in Square, just the charge details. See… -
Posted a reply to Is it possible to make the fields editable on the cart page?, on the site WordPress.org Forums:
Hi there! It depends on how those fields are added, but generally no, they are… -
Posted a reply to Related product size, on the site WordPress.org Forums:
This is a fairly complex development topic. I’m going to leave it open for a…
Support Rep
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Action Scheduler
Active Installs: 3,000+
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Braintree for WooCommerce Payment Gateway
Active Installs: 30,000+
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Facebook for WooCommerce
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Google Listings & Ads
Active Installs: 300,000+
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WooCommerce
Active Installs: 5+ million
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WooCommerce Admin
Active Installs: 200,000+
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WooCommerce Blocks
Active Installs: 200,000+
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WooCommerce Eway Gateway
Active Installs: 7,000+
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WooCommerce Google Analytics Integration
Active Installs: 200,000+
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WooCommerce PayFast Gateway
Active Installs: 40,000+
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WooCommerce Payments
Active Installs: 300,000+
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WooCommerce PayPal Checkout Payment Gateway
Active Installs: 500,000+
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WooCommerce PayPal Here Payment Gateway
Active Installs: 700+
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WooCommerce Shipping & Tax
Active Installs: 1+ million
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WooCommerce ShipStation Integration
Active Installs: 50,000+
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WooCommerce Square
Active Installs: 100,000+
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WooCommerce Stripe Payment Gateway
Active Installs: 900,000+