Matheus Martins
@matheusfd on WordPress.org and Slack
Contributions
- Member Since: March 7th, 2015
- Location: Sorocaba, Brazil
- Website: matheuswd.com.br
- GitHub: matheuswd
- Job Title: Senior Support Technician
- Employer: Liquid Web/GiveWP
Contribution History
Matheus Martins’s badges:- Core Contributor
- Meetup Organizer
- Plugin Developer
- Translation Contributor
- Translation Editor
- WordCamp Organizer
- WordCamp Speaker
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Translated 2 strings on translate.wordpress.org.
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Posted a reply to Venmo not showing up on mobile, on the site WordPress.org Forums:
Hi, @saadfarhan12. Glad you reached out. We’ve investigated it and we found that you’ve uncovered… -
Posted a reply to Cookie Management, on the site WordPress.org Forums:
Hi, @flamand. Glad you reached out. I can clarify here. Cookies are small pieces of… -
Posted a reply to There was an error processing your donation. Please contact the administrator., on the site WordPress.org Forums:
Hi, @meezlife. Glad you reached out. Every time a donation is made on your site… -
Posted a reply to New Visual Form Builder, on the site WordPress.org Forums:
Hi, @kenryan. Glad you reached out. Indeed, there are a few items we need to… -
Posted a reply to Form partially translating, on the site WordPress.org Forums:
Hi, @mbio86. Glad you reached out. What is likely happening here is that you are… -
Posted a reply to WPGive – Stripe Webhook Issue, on the site WordPress.org Forums:
Hi, @lbowlydesign. Glad you reached out. We've tested this scenario of having two webhooks to… -
Posted a reply to Fatal error PayPal order id is missing, on the site WordPress.org Forums:
Hi, @ You’ve uncovered an issue that we are investigating here: https://feedback.givewp.com/bug-reports/p/paypal-order-id-missing-error-should-not-prevent-donations-using-paypal-donation. You can use the… -
Posted a reply to Goal-based closing of donation forms does not show the message, on the site WordPress.org Forums:
Hi, @stefanomgr. Glad you reached out. I've tested the close-form functionality using the visual form… -
Posted a reply to free GiveWP form not loading on IOS, on the site WordPress.org Forums:
Hi, @samdesmet. I'm glad you were able to find our the conflict between GiveWP and… -
Posted a reply to Displaying the list of donors only from a given fundraiser., on the site WordPress.org Forums:
Hi, @crisbrand. Glad you reached out. If by fundraiser you mean a specific donation form,… -
Posted a reply to Validation Error using new form builder, on the site WordPress.org Forums:
Hi, @benginear. Glad you reached out. We've seen this issue before when you put the… -
Posted a reply to Is smtp plugin required?, on the site WordPress.org Forums:
Hi, @tsitsix. Glad you reached out. It's not required if your server already have a… -
Posted a reply to Cannot export CUSTOM donor data., on the site WordPress.org Forums:
Hi, @jobst. We’ve got a spot where you can ask this question directly to our… -
Posted a reply to Venmo enabled but not showing up on mobile, on the site WordPress.org Forums:
Hi, @kimherbs. We've investigated it and we found that you’ve uncovered an edge-case issue with… -
Posted a reply to Transalte Donate Now, on the site WordPress.org Forums:
Hi, @shawtky. Glad you reached out. I believe the post shared by @photomaldives is super… -
Posted a reply to Critical Error for bad CCV, on the site WordPress.org Forums:
Hi, @abbydazzle. Glad you reached out. We agree that the current approach to handling this… -
Posted a reply to Venmo, on the site WordPress.org Forums:
Hi, @dadams76. Glad you reached out. Yes, Venmo is certainly an option when using GiveWP.… -
Posted a reply to My forms won’t load, on the site WordPress.org Forums:
Hi, @steveosenbaum. As the add-on is a premium feature, we're unable to provide support here.… -
Posted a reply to We are having problems with Export Upcoming Subscriptions Renewals, on the site WordPress.org Forums:
Hi, @bao0603. Glad you reached out. As the add-on is a premium feature, we're unable… -
Posted a reply to WordPress caught an error with one of your plugins, Give – Donation Plugin, on the site WordPress.org Forums:
Hi, @mdegive. Glad you reached out. We've seen some reports of this issue and they… -
Posted a reply to Change Donor Comments, on the site WordPress.org Forums:
Hi, @wealthy. Glad you reached out. You can enable the Donor Comments functionality by navigating… -
Posted a reply to Issue with upsells, on the site WordPress.org Forums:
Hi, @gsc89. Can you pass me the ticket number so I can check the ticket?… -
Posted a reply to Squareup connected but no ccard input?, on the site WordPress.org Forums:
Hi, @mballew. Glad you reached out. When I access your form, I can see the… -
Posted a reply to Donation Form Export and Import Issues, on the site WordPress.org Forums:
Hi there. Yes, we plan to create this feature to allow people to export &… -
Posted a reply to Error “Export Upcoming Subscriptions Renewals” in plugin Give, on the site WordPress.org Forums:
Hi there! Glad you reached out. As the add-on is a premium feature, we're unable… -
Posted a reply to Issue with upsells, on the site WordPress.org Forums:
Hi there. Glad you reached out. As the add-on is a premium feature, we're unable… -
Posted a reply to Fatal error when bulk editing posts, on the site WordPress.org Forums:
Hi there. Glad you reached out. We’ve investigated it and we found that you’ve uncovered… -
Posted a reply to GiveWP Donation Widgets for Elementor, on the site WordPress.org Forums:
Hi there. It’s been a while since we’ve heard back, and I know troubleshooting needs… -
Posted a reply to Fatal error id null given, on the site WordPress.org Forums:
Hi there. It’s been a while since we’ve heard back, and I know troubleshooting needs… -
Posted a reply to There was an error processing your donation. Please contact the administrator., on the site WordPress.org Forums:
Hi there. It’s been a while since we’ve heard back, and I know troubleshooting needs… -
Posted a reply to GiveWP Donation Widgets for Elementor, on the site WordPress.org Forums:
Hi, @asadewumi. Could you record a quick screencast showing me what is happening and what… -
Posted a reply to Fatal error id null given, on the site WordPress.org Forums:
Hi, @xavierserranoa. We want to dig deeper into this. Can you message us via https://givewp.com/contact-us/… -
Posted a reply to Unable to connect Paypal, on the site WordPress.org Forums:
Hi there. Could you please provide me with screenshots of your payment gateways settings under… -
Posted a reply to Connect With PayPal .Tried modifying the database, on the site WordPress.org Forums:
Hi there. There was a temporary issue with the gateway servers which has now be… -
Posted a reply to There was an error processing your donation. Please contact the administrator., on the site WordPress.org Forums:
Hi there. I'm glad you reached out. I can certainly help you. Every time a… -
Posted a reply to Change paypal description, on the site WordPress.org Forums:
Hi there. It’s been a while since we’ve heard back, and I know troubleshooting needs… -
Posted a reply to i cant see my forms after upgrading, on the site WordPress.org Forums:
Hi there. It’s been a while since we’ve heard back, and I know troubleshooting needs… -
Posted a reply to givewp paypal only loads when clicking donate with pp, on the site WordPress.org Forums:
Hi there. It’s been a while since we’ve heard back, and I know troubleshooting needs… -
Posted a reply to Suddenly, Stripe connection issue (11/7/2023), on the site WordPress.org Forums:
Hi there. There was a temporary issue with the gateway servers which has now be… -
Posted a reply to There is a problem connecting to PayPal in the Givewp demo, on the site WordPress.org Forums:
Hi there. There was a temporary issue with the gateway servers which has now be… -
Posted a reply to PayPal Connection problem, on the site WordPress.org Forums:
Hi there. There was a temporary issue with the gateway servers which has now be… -
Posted a reply to Fatal Error using PayPal Donations, on the site WordPress.org Forums:
Hi there. Glad you reached out. I can explain what you are seeing here. You’ve… -
Posted a reply to Connect With PayPal .Tried modifying the database, on the site WordPress.org Forums:
Hi there. Glad you reached out. The steps you've discovered are intended for disconnecting PayPal… -
Posted a reply to Loco Translate Changes, on the site WordPress.org Forums:
I'm glad to hear that, @wealthy. We'd love to get a public review about what… -
Posted a reply to GiveWP Donation Widgets for Elementor, on the site WordPress.org Forums:
Hello, @asadewumi, I've made an attempt to reproduce the issue you're encountering by setting up… -
Posted a reply to i cant see my forms after upgrading, on the site WordPress.org Forums:
Hi, @imanguxara. I'm glad you reached out. I can certainly help you. Would you be… -
Posted a reply to Fatal error id null given, on the site WordPress.org Forums:
Hi, @xavierserranoa. Glad you reached out. Could you please provide more details about when this… -
Posted a reply to Change paypal description, on the site WordPress.org Forums:
Hi, @davidenik20. I'm glad you reached out. PayPal's functionality is fixed, and it doesn't provide… -
Posted a reply to Donation Form Fields, on the site WordPress.org Forums:
Hi, @wpsoftcode. I'm glad you reached out. I can certainly help you. The First Name…
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