Matheus Martins (@matheusfd) – WordPress user profile

Contributions

Matheus Martins contributes 2 hours per week to the following teams: Polyglots and Support.

Member Since: March 7th, 2015
Location: Sorocaba, Brazil
Website: matheuswd.com.br
GitHub: matheuswd
Job Title: Senior Support Technician
Employer: Liquid Web/GiveWP
Find me on:

Contribution History

Core Contributor
Meetup Organizer
Plugin Developer
Translation Contributor
Translation Editor
WordCamp Organizer
WordCamp Speaker

Activity
Plugins
Favorites
Translations

Posted a reply to Pretty poor, on the site WordPress.org Forums:
Hi, Tim! I noticed that you were able to connect with our support team through…
3 days ago
Posted a reply to Unclear Donation Error/Failure, on the site WordPress.org Forums:
Hi, @jmccallweb. I'm glad you reached out. I can certainly help you. That error message…
7 days ago
Posted a reply to Con l’aggiornamento blocca il sito, on the site WordPress.org Forums:
Hi, @viframm71. Thanks for reaching out — I’m glad you did. Webhook issues are often…
1 month ago
Posted a reply to Broke my website, on the site WordPress.org Forums:
Hi, @larrydcook. Thanks for reaching out — I’m glad you did. Webhook issues are often…
1 month ago
Posted a reply to Custom Field in PDF Receipt, on the site WordPress.org Forums:
Hi, @htezabwala. As the add-on is a premium feature, we're unable to provide support here.…
2 months ago
Posted a reply to IMPORTANT: Carefully Update to GiveWP 3.21.1, on the site WordPress.org Forums:
Hi, @danfrankdancom. What is likely happening here is that one or more of your donations…
2 months ago
Posted a reply to Block Spam attempts, on the site WordPress.org Forums:
Hi, @kender. I'm glad you reached out because I have a great solution for you.…
3 months ago
Posted a reply to Frustrating Bug in GiveWP – Feature Not Working, on the site WordPress.org Forums:
Hi, @sandexma. As the add-on is a premium feature, we're unable to provide support here.…
6 months ago
Posted a reply to Feature Request: Support Legacy/Option Based forms, on the site WordPress.org Forums:
Hi, @squarecandy. For our legacy forms (not multi-step or classic), we already have a solution…
6 months ago
Posted a reply to Receiving an error while creating razorpay payment, on the site WordPress.org Forums:
HI, @riyaseasternts. As the add-on is a premium feature, we're unable to provide support here.…
6 months ago
Posted a reply to Great support, on the site WordPress.org Forums:
Hi, @lucaf74. I'm glad Robin was able to help you sort out the issues you…
6 months ago
Posted a reply to Visual form pop up, on the site WordPress.org Forums:
Hi, @neyarprod. To customize GiveWP with your own CSS, it’s necessary to identify the IDs,…
6 months ago
Posted a reply to PayPal Donations Credit Card link not working, on the site WordPress.org Forums:
Hi, @jane-shakespeare. I'm glad that I could help you! If you’re all set, I will…
6 months ago
Posted a reply to Show Goal as Percentages, on the site WordPress.org Forums:
Hey, @promtedcoin64. I'm glad you reached out. When you say you'd like to display percentages…
6 months ago
Posted a reply to Visual form pop up, on the site WordPress.org Forums:
Hi, @neyarprod. Glad you reached out. I can help you What happens is that the…
6 months ago
Posted a reply to givewp-route=donate, on the site WordPress.org Forums:
Hi, @ahmedpothiawala. I’m glad you reached out. This issue is likely occurring because you're using…
6 months ago
Posted a reply to [NSFW] Uncaught Error: Call to undefined function PayPalCheckoutSdk\\Core\\php_uname(), on the site WordPress.org Forums:
Hi, @mtechgoel16. Glad you reached out! From the logs, it appears that your server is…
6 months ago
Posted a reply to Paypal Donations take fees, on the site WordPress.org Forums:
Hi, @minnalina. I’m glad you reached out. What @mrprainx explained is correct. PayPal is deprecating…
6 months ago
Posted a reply to Modifying description sent to Stripe, on the site WordPress.org Forums:
Hi, @dallascrilley. Glad you reached out. I can help you Currently, we do not have…
6 months ago
Posted a reply to How can I change the “GiveWP” text on Bank Account Payment, on the site WordPress.org Forums:
Hi, @demo7up. You said you've been paying for GiveWP, correct? You can reach out to…
6 months ago
Posted a reply to Custom field on a specific donation form, on the site WordPress.org Forums:
Hi, @magamatt. Did the suggestion from @demo7up (thanks 😉) work for you? Looking forward to…
6 months ago
Posted a reply to Paypal Donation without description, on the site WordPress.org Forums:
Hi, @jbterra. What kind of form are you using? Is it an option-based form OR…
6 months ago
Posted a reply to Mismatch in numbers of New Report Dashboad and Legacy Report, on the site WordPress.org Forums:
Hi, @ojasya. We would like to dig deeper to understand what is happening. Can you…
6 months ago
Posted a reply to How to change the text “Enter custom amount”, on the site WordPress.org Forums:
Hi, @yu1122. It’s been a while since we’ve heard back, and I know troubleshooting needs…
6 months ago
Posted a reply to issue with goals update in form, on the site WordPress.org Forums:
Hi, @ivanturatti. It’s been a while since we’ve heard back, and I know troubleshooting needs…
6 months ago
Posted a reply to Short code not working, on the site WordPress.org Forums:
Hi, @prokulit06. It’s been a while since we’ve heard back, and I know troubleshooting needs…
6 months ago
Posted a reply to Error Donate, on the site WordPress.org Forums:
Hi, @andreiturcu. It’s been a while since we’ve heard back, and I know troubleshooting needs…
6 months ago
Posted a reply to Import function not working, on the site WordPress.org Forums:
Hi, @peteto2006. It’s been a while since we’ve heard back, and I know troubleshooting needs…
6 months ago
Posted a reply to Allow/don’t allow user register when donating, on the site WordPress.org Forums:
Hi @emgb_520.Glad you reached out! Happy to clarify.When you create a new form using our…
6 months ago
Posted a reply to PayPal Donations Credit Card link not working, on the site WordPress.org Forums:
Hi, @jane-shakespeare. Glad you reached out. Happy to help! There are two reasons you'll see…
6 months ago
Posted a reply to Set default country in form, on the site WordPress.org Forums:
Hi, @krissieg. Glad you reached out! Happy to clarify. Currently, there is no way to…
6 months ago
Posted a reply to Stripe Error, on the site WordPress.org Forums:
Hey, @scruffymonkeydm. Let us know if it works for you. And @mrprainx, thank for the…
6 months ago
Posted a reply to GiveWP Form not rendering, on the site WordPress.org Forums:
Hi, @rohanbv. I accessed your site today and it looks like you were able to…
6 months ago
Posted a reply to givewp pages, on the site WordPress.org Forums:
Hi, @prillou28. I’m glad you reached out. We can certainly guide you while you learn…
7 months ago
Posted a reply to Great donation option for WordPress, on the site WordPress.org Forums:
Hey, @fringemedia. I'm glad you are happy with our product and team. Should you need…
7 months ago
Posted a reply to Great plugin and even better support, on the site WordPress.org Forums:
Hey, @jwesbeek. Thank you for taking the time to write this review, it really makes…
7 months ago
Posted a reply to Dangerous Plugin. A lot of very bad Vulnerabilities, on the site WordPress.org Forums:
Hi, @tschopo. Apologies for the slow turnaround in replying to this review! I did want to…
7 months ago
Posted a reply to reCAPTCHA and Visual Form Builder?, on the site WordPress.org Forums:
Hi, @bhwebworks. I’m glad you reached out. Indeed, the code snippet you use is for…
7 months ago
Posted a reply to Change Form Header Image Size, on the site WordPress.org Forums:
Hi, @jmccallweb. It’s been a while since we’ve heard back, and I know troubleshooting needs…
8 months ago
Posted a reply to Safari issue: Auto scroll to GiveWP form, on the site WordPress.org Forums:
Hi, @christopherdl. It’s been a while since we’ve heard back, and I know troubleshooting needs…
8 months ago
Posted a reply to Error Page: Forbidden, on the site WordPress.org Forums:
Hi, @shashwatsuthar. It’s been a while since we’ve heard back, and I know troubleshooting needs…
8 months ago
Posted a reply to Fee Recovery Causing CRITICAL ERROR, on the site WordPress.org Forums:
Hi, @shaunwingrin. I'm glad you reached out. As the add-on is a premium feature, we're…
8 months ago
Posted a reply to {ecard_email} critical error when enabling tribute “send ecard” option, on the site WordPress.org Forums:
Hi, @sashakdesign. As the add-on is a premium feature, we're unable to provide support here.…
8 months ago
Posted a reply to Mismatch in numbers of New Report Dashboad and Legacy Report, on the site WordPress.org Forums:
Hi, @ojasya. It’s been a while since we’ve heard back, and I know troubleshooting needs…
8 months ago
Posted a reply to unknown error, on the site WordPress.org Forums:
Hi, @lucaf74. It’s been a while since we’ve heard back, and I know troubleshooting needs…
8 months ago
Posted a reply to Something went wrong, please try again or contact support., on the site WordPress.org Forums:
Hi, @logitem. I have some recommendations that will help with that issue you are seeing.The…
8 months ago
Posted a reply to Give WP Design not loading when editing or creating form, on the site WordPress.org Forums:
Hi, @tonytoshev. It’s been a while since we’ve heard back, and I know troubleshooting needs…
8 months ago
Posted a reply to Purchase Wrong Package, on the site WordPress.org Forums:
Hi, @html5wp. I'm glad you reached out. I can certainly help you. Please reach out…
8 months ago
Posted a reply to Cannot donate, on the site WordPress.org Forums:
Hi, @juno21. Since you already have an open ticket for this issue, we are going…
9 months ago
Posted a reply to index.js, on the site WordPress.org Forums:
HI, @web-komp. It’s been a while since we’ve heard back, and I know troubleshooting needs…
9 months ago