Profiles

Posted a reply to This is a great plugin!, on the site WordPress.org Forums:
Thank you for the review, @davesadows!

Posted a reply to Adjusting the format on my Feed, on the site WordPress.org Forums:
I'm glad we could help, @indelg1! Hendra is away this week but if you could…

Posted a reply to PHP Version, on the site WordPress.org Forums:
Hi @franzgasser, we're aware of these notices with PHP 8.x and Aggregator v4.x. We are…

Posted a reply to i can’t activate the plugin, on the site WordPress.org Forums:
Hi @katia97, that's strange, we're not seeing this issue happening on any of our sites…

Posted a reply to News feed integration error, on the site WordPress.org Forums:
Hi @hamaguchi, are you still facing this issue?

Posted a reply to Helpful Support, on the site WordPress.org Forums:
Thank you for the 5-star rating!

Posted a reply to Very efficient, phantastic support, on the site WordPress.org Forums:
Thank you for your kind words, Rolf, we really appreciate it!

Posted a reply to Google search results for: item, title, url, image selector, on the site WordPress.org Forums:
Hi Nevil, I'm afraid that's not possible at the moment since WP RSS Aggregator works…

Posted a reply to List template misordering feed, on the site WordPress.org Forums:
Thanks for confirming that it's already active. Looking at the current state of the RSS…

Posted a reply to Not get full content from feed only get one line, on the site WordPress.org Forums:
Hey @hetal25, the full content feature is a premium option. If you already own a…

Posted a reply to List template misordering feed, on the site WordPress.org Forums:
Hey, @karlmevans, does the feed always include future-dated items? If so, in the general settings…

Posted a reply to PHP 8.1 compatibility, on the site WordPress.org Forums:
Hey @greggh3, the ETA is late Q1 2024 at the moment.

Posted a reply to Feed no longer pulling in data, on the site WordPress.org Forums:
Hi folks, we've received an update from our developers on this matter. The recommendation is…

Posted a reply to Support has ghosted me, on the site WordPress.org Forums:
Thank you for updating the review to 5 stars, Jason! We really appreciate it, and…

Posted a reply to Support has ghosted me, on the site WordPress.org Forums:
Hi Jason, we've investigated your open issues right away and sent you an update on…

Posted a reply to Support has ghosted me, on the site WordPress.org Forums:
Hi @jvagner, I'm looking into this right away. I'm sorry for the trouble, this isn't…

Posted a reply to Totally useless, on the site WordPress.org Forums:
Hi @rainerpuschner, I'm sorry to hear about your experience with Spotlight. I've looked into your…

Posted a reply to Feed no longer pulling in data, on the site WordPress.org Forums:
Hi Andy, Mike was referencing the WordPress Tools section, not that of WP RSS Aggregator.…

Posted a reply to Feed to Post Not Saving as Drafts, on the site WordPress.org Forums:
Hey @qph9697, just chiming in here since Mike is in a different time-zone and may…

Posted a reply to [WP RSS Aggregator - News Feeds, Autoblogging, Youtube Video Feeds and More] WP-RSSImport” has a security vulnerability, on the site WordPress.org Forums:
@micheletenaglia, as Mike mentioned earlier, the plugin versions don't match up between the report and…

Posted a reply to Doesn’t work with videos for me, on the site WordPress.org Forums:
Hey @cheets_uk, we're happy to help you with this. Would it be possible to send…

Posted a reply to Free business account is required?, on the site WordPress.org Forums:
Hi @tommcgee, unfortunately, this is something imposed on all plugins that use the Instagram API…

Posted a reply to Good plugin and good support, on the site WordPress.org Forums:
Thank you for the review, @boygecko :)

Posted a reply to Perfect plugin, great support, on the site WordPress.org Forums:
Thank you for the great review, @hamrakdavid!

Posted a reply to Video posts – “Media is not available”, on the site WordPress.org Forums:
That's correct. We implemented a solution to bring in the preview image rather than showing…

Posted a reply to Video posts – “Media is not available”, on the site WordPress.org Forums:
You're welcome, Markus. You can also find this information posted in Instagram's documentation: https://developers.facebook.com/docs/instagram-api/reference/ig-media/ It's…

Posted a reply to Great plugin, great support, on the site WordPress.org Forums:
Thank you, @pfholm, I'm glad we were able to help!

Posted a reply to Very good pugin, on the site WordPress.org Forums:
Thank you for the 5 stars, Philippe!

Posted a reply to Video posts – “Media is not available”, on the site WordPress.org Forums:
Hi Markus, videos should in fact all work, yes, so long as there aren't issues…

Posted a reply to Unusable with 5 feeds and AWS EC2+RDS, on the site WordPress.org Forums:
Hi Fabio, it's the same support email address as we've been using, so support@wprssaggregator.com.

Posted a reply to Unusable with 5 feeds and AWS EC2+RDS, on the site WordPress.org Forums:
@lacittanews since this review is not the right place to be providing support (as per…

Posted a reply to Horrible, on the site WordPress.org Forums:
It took us a bit longer than a day, but we were able to get…

Posted a reply to Horrible, on the site WordPress.org Forums:
Hi Nestor, I'm really sorry about this, I'm looking into what happened with your purchase.…

Posted a reply to Unusable with 5 feeds and AWS EC2+RDS, on the site WordPress.org Forums:
Hi @lacittanews, I'm sorry for the confusion. We have thousands of people using our plugins,…

Posted a reply to Fonts changed, on the site WordPress.org Forums:
Hi @vandengaart, we're having our developers look into this because the two should not be…

Posted a reply to The Instagram API responded with an error: Error #0 [Unknown]: Client error, on the site WordPress.org Forums:
Hi @jipasveld, can you please follow up on that email and mention this thread so…

Posted a reply to Problematic support, on the site WordPress.org Forums:
I'm sorry, @dylantov, we didn't deal with this situation well enough. An apology is definitely…

Posted a reply to Problematic support, on the site WordPress.org Forums:
Hi @dylantov, we rarely receive 1-star reviews so I've taken the time to reply in…

Posted a reply to Pop up on every page, on the site WordPress.org Forums:
Hey @weareqed, that notice should only appear once and should never reappear if it's dismissed.…

Posted a reply to WP Rocket compatibility, on the site WordPress.org Forums:
Fantastic, thanks @itsadesignthing.

Posted a reply to WP Rocket compatibility, on the site WordPress.org Forums:
Thanks, @itsadesignthing. We reproduced the issue with your setup. To fix it, please remove your…

Posted a reply to WP Rocket compatibility, on the site WordPress.org Forums:
@itsadesignthing, what JavaScript Optimizations have you enabled in WP Rocket? We suspect that one of…

Posted a reply to The Instagram API responded with an error: Error #0 [Unknown]: Client error, on the site WordPress.org Forums:
Hey @jipasveld, had you reached out to us via email about this issue?

Posted a reply to WP Rocket compatibility, on the site WordPress.org Forums:
Thanks, @itsadesignthing, I've asked our developers to take a look and we'll get back to…

Posted a reply to WP Rocket compatibility, on the site WordPress.org Forums:
Hi @itsadesignthing, we had integrated Spotlight directly with WP Rocket a while back so that…

Posted a reply to Thumbnail not available issue, on the site WordPress.org Forums:
Hi @faisal95bd, this is one we'll need to look into deeper. Could you reach out…