Profiles

  • Member Since: March 17th, 2016
  • Location: Paris, France
  • Website: www.mangopay.com
  • Employer: MANGOPAY
  • Find me on:
  • Posted a reply to update to 3DS2, on the site WordPress.org Forums:
    Hi Peggy, Yes it is compliant you will get a redirection. Regards, Max

  • Posted a reply to Partial refund, on the site WordPress.org Forums:
    Hi @jasperpeeters We are looking into this scénario. We'll keep you updated. Max

  • Posted a reply to error finishing payment, on the site WordPress.org Forums:
    Hi Juul, It seems that this vendor's user account is not KYC validated. Since it's…

  • Posted a reply to Bug on datepicker in register form, on the site WordPress.org Forums:
    Cool, For info, birthday is required information. Max

  • Posted a reply to conflict with currency, on the site WordPress.org Forums:
    Hi Nicolas, Could you send us a screenshot? Please note that Woocommerce only allows one…

  • Posted a reply to Checkout without Registration / Login, on the site WordPress.org Forums:
    Hi Marc, As per our documentation, guest checkout must be disabled https://www.mangopay.com/mgp-wp-documentation/ it blocks the…

  • Posted a reply to KYC non validé, on the site WordPress.org Forums:
    Bonjour, Si vous avez transféré les documents vers un compte sandbox, et vous les avez…

  • Posted a reply to Paimeent vendeur direct, on the site WordPress.org Forums:
    Hi @toimata, Si c'est coché, ça déclenche automatiquement le payout à la suite du transfert…

  • Posted a reply to Pré Autorisation, on the site WordPress.org Forums:
    Closed

  • Posted a reply to Can’t make funds transfer to the vendor wallet, on the site WordPress.org Forums:
    Bonjour @toimata Avez vous pu confirmer? Dites moi si vous voulez que je rouvre l'issue.…

  • Posted a reply to paying with iDeal (part 2), on the site WordPress.org Forums:
    Issue closed

  • Posted a reply to Pré Autorisation, on the site WordPress.org Forums:
    Bonjour @superzagros, La fonction est bien présente. Si elle n'est plus visible sur votre interface…

  • Posted a reply to Pré Autorisation, on the site WordPress.org Forums:
    Bonjour @superzagros , Nous sommes en etude sur ce sujet, nous vous tiendrons au courant.…

  • Posted a reply to paying with iDeal (part 2), on the site WordPress.org Forums:
    Hi Peggy, I have a fix I'd like to test with you? Could you send…

  • Posted a reply to Compatibility with WCFM, on the site WordPress.org Forums:
    issue closed

  • Posted a reply to Compatibility with WCFM, on the site WordPress.org Forums:
    Hi, This plugin in designed for WCvendors However, as a public plugin, feel free to…

  • Posted a reply to Can’t make funds transfer to the vendor wallet, on the site WordPress.org Forums:
    Bonjour @toimata , Pourriez vous aller sur le dashboard mango pay, dans le user concerné,…

  • Posted a reply to paying with iDeal (part 2), on the site WordPress.org Forums:
    Hi @mchsu2000, We made several test on our side and the Ideal payment redirects correctly.…

  • Posted a reply to Pays inconnu pour la nationalité, on the site WordPress.org Forums:
    Par ailleurs, nouvelle release regle une incoherence entre ‘nationalité’ et ‘billing_country’ + 'State'

  • Posted a reply to paying with iDeal (part 2), on the site WordPress.org Forums:
    Hi, You need a subID, I think they will send u one shortly

  • Posted a reply to Topic still not resolved– nationality– error, on the site WordPress.org Forums:
    Hi @mchsu2000 We're releasing tomorrow morning a new version that takes into account this issue

  • Posted a reply to paying with iDeal, on the site WordPress.org Forums:
    Hi @mchsu2000 The mangopay support https://support.mangopay.com/s/contactsupport?language=en cheers

  • Posted a reply to paying with iDeal, on the site WordPress.org Forums:
    Hi @mchsu2000 With the support contact when which is detailed when you create a production…

  • Posted a reply to Topic still not resolved– nationality– error, on the site WordPress.org Forums:
    Hi @mchsu2000 Indeed, we've been able to reproduce error. We're looking into a fix. We'll…

  • Posted a reply to Pays inconnu pour la nationalité, on the site WordPress.org Forums:
    Après check, le process se déroule correctement, Le user doit créer un compte au checkout,…

  • Posted a reply to Pays inconnu pour la nationalité, on the site WordPress.org Forums:
    Bonjour @yoh33 En effet la 'nationalité' et 'billing_country' sont deux concept décorrélés La nationalité sera…

  • Posted a reply to error registering new user with nationality “United States”, on the site WordPress.org Forums:
    resolved

  • Posted a reply to error registering new user with nationality “United States”, on the site WordPress.org Forums:
    Hi @mchsu2000 A US nationality does not require a state, the nationality will not ask…

  • Posted a reply to error registering new user with nationality “United States”, on the site WordPress.org Forums:
    Hi @mchsu2000 In our basic theme the state selector exists for the united states, are…

  • Posted a reply to Big issue with latest wordpress version: 5.5, on the site WordPress.org Forums:
    Hi @toimata The fix has been released max

  • Posted a reply to Mangopay Woocommerce plugin breaks page, on the site WordPress.org Forums:
    Issue closed

  • Posted a reply to Mangopay Woocommerce plugin breaks page, on the site WordPress.org Forums:
    Hi guys, We've release a new version of the plugin, it should fix these issues…

  • Posted a reply to paying with iDeal, on the site WordPress.org Forums:
    Hi, You will need to make a support request to activate Ideal in production. These…

  • Posted a reply to paying with iDeal, on the site WordPress.org Forums:
    Hi mchsu2000, Ideal requires an additional step, it's called the generation of od SubID, it…

  • Posted a reply to paying with iDeal, on the site WordPress.org Forums:
    Hi Peggy @mchsu2000 , Thanks, so we've isolated the issue and are working on a…

  • Posted a reply to Big issue with latest wordpress version: 5.5, on the site WordPress.org Forums:
    Hi @toimata We are currently working on a fix, Please refer to previous discussion for…

  • Posted a reply to Mangopay Woocommerce plugin breaks page, on the site WordPress.org Forums:
    Hi @brennsuppa and @efbi, Thank you so much for this feedback, indeed we noticed the…

  • Posted a reply to paying with iDeal, on the site WordPress.org Forums:
    Hi, Could you send of me a screenshot of where Ideal was dispalyed? Cheers

  • Posted a reply to Multisite, on the site WordPress.org Forums:
    Bonjour @laetitia-godet, A l'heure actuelle, WC vendors n'est pas multi-store compatible. https://www.wcvendors.com/ufaqs/is-wordpress-multisite-supported/#:~:text=No%20we%20do%20not%20support,so%20please%20do%20not%20ask. Bonne journée, Max

  • Posted a reply to Dokan, on the site WordPress.org Forums:
    Hi @tavani, Thanks for reaching out. We are aware for the Dokan Plugin, and hope…

  • Posted a reply to Erreur payout d’un vendeur, on the site WordPress.org Forums:
    Bonjour Nicolas, Depuis le dashboard Wordpress uniquement. Le dashboard MANGOPAY prendra en compte l'information automatiquement…

  • Posted a reply to Erreur payout d’un vendeur, on the site WordPress.org Forums:
    Bonjour Nicolas, Merci pour les renseignements complémentaires. Je n'ai pas vraiment de certitude pour le…

  • Posted a reply to Erreur payout d’un vendeur, on the site WordPress.org Forums:
    Bonjour @toimata, On va regarder cela ensemble. Pouvez vous faire une vérification pour moi ?…

  • Posted a reply to Traduction Mangopay, on the site WordPress.org Forums:
    Bonjour, Mmm super bizarre. Je viens de vérifier avec un site Wordpress tout neuf. Après…

  • Posted a reply to Commission doesn’t work ?, on the site WordPress.org Forums:
    Merci pour ces infos complémentaire. Je pousse l'investigation auprès de nos équipes de dev. Je…

  • Posted a reply to Traduction Mangopay, on the site WordPress.org Forums:
    Bonjour @efbi, La chaine "Important notice from the MANGOPAY-WooCommerce payment gateway plugin" est référencé dans…

  • Posted a reply to Commission doesn’t work ?, on the site WordPress.org Forums:
    Bonjour, Dans le champs commission de WC Vendors vous avez mis "2%+1€" ? Ce champ…

  • Posted a reply to Commission doesn’t work ?, on the site WordPress.org Forums:
    Bonjour @efbi, Comportement bizarre en effet. Avez-vous réglé votre commission ici : /wp-admin/admin.php?page=wcv-settings&tab=commission ? Dans…

  • Posted a reply to Traduction Mangopay, on the site WordPress.org Forums:
    Bonjour @efbi, Bien sur c'est tout à fait possible. Toutes nos chaines sont traduisible/ transformables.…

  • Posted a reply to Is Mangopay Compatible with WooCommerce Subscriptions for recurring payments, on the site WordPress.org Forums:
    Hello @nishkam, The MANGOPAY-WooCommerce plugin unfortunately does not support the special feature "WooCommerce Subscriptions". It…