Profiles

Posted a reply to Error with SEOPress plugin, on the site WordPress.org Forums:
Hello, Thanks for using the plugin and informing us of the issue. We are looking…

Posted a reply to Plugin wont activate due to fatal error, on the site WordPress.org Forums:
Hello,Were you able to find which plugin was the one responsible for it not working?…

Posted a reply to download not working, on the site WordPress.org Forums:
Hi @megortel,To help us with our investigation could you please provide us with the following:1.…

Posted a reply to Plugin wont activate due to fatal error, on the site WordPress.org Forums:
Hi @wiseupmarketing, We have tested the activation/deactivation on the latest version of the WP and…

Posted a reply to Plugin wont activate due to fatal error, on the site WordPress.org Forums:
Hi @wiseupmarketing,Thank you for sharing this. We are investigating the issue. I will update you…

Posted a reply to [Email Before Download] Is this plugin coming back please? Wordfence is complaining., on the site WordPress.org Forums:
Hello @techsoldd,Thank you for reaching out and the questions. Currently, we are working with WordPress…

Posted a reply to Will updating plugin delete existing data and settings?, on the site WordPress.org Forums:
Hello @danielanaidu,Yes, you can update plugin and this doesn't remove any data from this database.…

Posted a reply to Will updating plugin delete existing data and settings?, on the site WordPress.org Forums:
Hello @danielanaidu,Are you sure this is the version you are running? You can see this…

Posted a reply to Will updating plugin delete existing data and settings?, on the site WordPress.org Forums:
Hi @danielanaidu,What version of EBD do you have installed on your site?Thanks,

Posted a reply to Download doesn’t work, on the site WordPress.org Forums:
Hi @dotbuddy,The page linked does not contain the EBD shortcode. In order to further assist,…

Posted a reply to Download doesn’t work, on the site WordPress.org Forums:
Hi @dotbuddy, To help us with our investigation could you please provide us with the following:1.…

Posted a reply to [Email Before Download] Email before download possible vulnerability, on the site WordPress.org Forums:
Hi @want2,Do you have anything more specific? Our previous comments were based on this vulnerability.…

Posted a reply to [Email Before Download] Email before download possible vulnerability, on the site WordPress.org Forums:
Hello, We investigated the vulnerability issue and are complying with all of the wordpress standards.…

Posted a reply to [Email Before Download] Security Update, on the site WordPress.org Forums:
Hello, We investigated the vulnerability issue and are complying with all of the wordpress standards.…

Posted a reply to Not able to activate the plugin, on the site WordPress.org Forums:
Hello,Sorry to hear you are having trouble. Make sure Download Monitor and the CF7 plugin…

Posted a reply to How to Avoid Fatal Error, less fragile Shortcode Syntax, and correct timestamps?, on the site WordPress.org Forums:
Hello,Could you provide us a link to a page with CF7 and Download Manager working?…

Posted a reply to Email before download possible vulnerability, on the site WordPress.org Forums:
Thank you for bringing this to our attention. We are working to resolve this issue.

Posted a reply to Security Update, on the site WordPress.org Forums:
Thank you for informing us. We are going to work on resolving this.Thanks,

Posted a reply to working in preview not in publish, on the site WordPress.org Forums:
Hello,The page you provided us does not contain a EBD form, it seems to only…

Posted a reply to Security Update, on the site WordPress.org Forums:
Hello,Can you please provide more details about this security issue? Thanks,

Posted a reply to How to Avoid Fatal Error, less fragile Shortcode Syntax, and correct timestamps?, on the site WordPress.org Forums:
Hello,We investigated and tested up to the latest version of Wordpress and PHP and found…

Posted a reply to How to Avoid Fatal Error, less fragile Shortcode Syntax, and correct timestamps?, on the site WordPress.org Forums:
Hello,Thanks for the information about this issue. We will look into getting it resolved.Thanks

Posted a reply to Plugin Conflict: EBD breaks download links when using Download Monitor 4.9.x, on the site WordPress.org Forums:
Hi everyone,Thank you for reviewing the issue and coming up with suggestions. We are going…

Posted a reply to posted_data values in their own columns, human-readable time_requested values, on the site WordPress.org Forums:
Hi @michaelb428ping,Sorry, but there is no functionality to support custom field names currently. The csv…

Posted a reply to Fatal error – uncaught error, on the site WordPress.org Forums:
Hi @elenaocone,After looking into it further it appears it may not be related to the…

Posted a reply to EBD shortcode not working in Elementor or regular theme, on the site WordPress.org Forums:
Sorry our plugin does not work with elementor and is not compatible.

Posted a reply to File not downloading, on the site WordPress.org Forums:
duplicate post

Posted a reply to File not downloading, on the site WordPress.org Forums:
Hi @fernandosumun,Thank you for bringing this to our attention. We will look into it. Could…

Posted a reply to Download not working with php 8, on the site WordPress.org Forums:
Hi @semide,Thank you for bringing this to our attention. If you can, please look here…

Posted a reply to Fatal error – uncaught error, on the site WordPress.org Forums:
Hi @elenaocone,Thank you for bringing this to our attention, and we will look into it…

Posted a reply to URL from Email Before Download email incorrect, on the site WordPress.org Forums:
Hi @bblakemore312,Thank you for providing all of this information. We will look into this issue…

Posted a reply to EBD shortcode not working in Elementor or regular theme, on the site WordPress.org Forums:
Hi @dsully315,Thank you for sharing the issue you are experiencing. Elementor is currently not compatible…

Posted a reply to email not sent, on the site WordPress.org Forums:
Hi @benschopmartijn17,We are using standard WP php functions to send emails. So if it's not…

Posted a reply to Link not working on the download button, on the site WordPress.org Forums:
Hi @dineshs05,After looking at your site it appears the issue resides within the site settings.…

Posted a reply to Warning: Undefined array key “download”, on the site WordPress.org Forums:
Hi @clarisseb,Thank you for providing this. It does appear that PHP 8 is treating our…

Posted a reply to Submit takes 55+ seconds in-line link doesn’t work, on the site WordPress.org Forums:
Hi @henryw52,Glad to hear it appears the initial issue is no longer occurring. Please let…

Posted a reply to Submit takes 55+ seconds in-line link doesn’t work, on the site WordPress.org Forums:
Hi @henryw52,Thanks for reaching out. Can you also provide us with the following:1. Shortcode and…

Posted a reply to Link should display under Contact 7 message box, not to the right of box, on the site WordPress.org Forums:
Hi @tshivpuri123,It appears the distortion is being caused by the custom styling within your page/form.

Posted a reply to Link should display under Contact 7 message box, not to the right of box, on the site WordPress.org Forums:
Hi @tshivpuri123,Thank you for sharing this information with us. I will post the details we…

Posted a reply to PHP 8, on the site WordPress.org Forums:
Hi @metall4you,Thank you for that. It seems PHP 8 now has additional notices that are…

Posted a reply to Warning: Undefined array key “download”, on the site WordPress.org Forums:
Hi @clarisseb, Sorry, you are experiencing issues. Could you also please provide us the following information…

Posted a reply to PHP 8, on the site WordPress.org Forums:
Hi @metall4you,Yes, you should be able to use PHP 8. Please let us know if…

Posted a reply to Fatal error in Email_Before_Download_Form::html(), on the site WordPress.org Forums:
Hi @tibbsa,Thank you for pointing this issue out and looking into it as well. Unfortunately…

Posted a reply to Fatal error in Email_Before_Download_Form::html(), on the site WordPress.org Forums:
Hi @tibbsa, Thank you for sharing this information. Could you also please provide us the…

Posted a reply to Can not save post if put EBD Shortcode in a Gutenberg Editor, on the site WordPress.org Forums:
Hi @mrpetruccio, Could you also please provide us the following information on the page you…

Posted a reply to Please fix multiple links code in mail – edited code in post, on the site WordPress.org Forums:
Hi @realmaker, Thanks for bringing this to our attention and we will look into making…