Posted a reply to posted_data values in their own columns, human-readable time_requested values, on the site WordPress.org Forums:
Hi @michaelb428ping,Sorry, but there is no functionality to support custom field names currently. The csv…

Posted a reply to Fatal error – uncaught error, on the site WordPress.org Forums:
Hi @elenaocone,After looking into it further it appears it may not be related to the…

Posted a reply to EBD shortcode not working in Elementor or regular theme, on the site WordPress.org Forums:
Sorry our plugin does not work with elementor and is not compatible.

Posted a reply to File not downloading, on the site WordPress.org Forums:
duplicate post

Posted a reply to File not downloading, on the site WordPress.org Forums:
Hi @fernandosumun,Thank you for bringing this to our attention. We will look into it. Could…

Posted a reply to Download not working with php 8, on the site WordPress.org Forums:
Hi @semide,Thank you for bringing this to our attention. If you can, please look here…

Posted a reply to Fatal error – uncaught error, on the site WordPress.org Forums:
Hi @elenaocone,Thank you for bringing this to our attention, and we will look into it…

Posted a reply to URL from Email Before Download email incorrect, on the site WordPress.org Forums:
Hi @bblakemore312,Thank you for providing all of this information. We will look into this issue…

Posted a reply to EBD shortcode not working in Elementor or regular theme, on the site WordPress.org Forums:
Hi @dsully315,Thank you for sharing the issue you are experiencing. Elementor is currently not compatible…

Posted a reply to email not sent, on the site WordPress.org Forums:
Hi @benschopmartijn17,We are using standard WP php functions to send emails. So if it's not…

Posted a reply to Link not working on the download button, on the site WordPress.org Forums:
Hi @dineshs05,After looking at your site it appears the issue resides within the site settings.…

Posted a reply to Warning: Undefined array key “download”, on the site WordPress.org Forums:
Hi @clarisseb,Thank you for providing this. It does appear that PHP 8 is treating our…

Posted a reply to Submit takes 55+ seconds in-line link doesn’t work, on the site WordPress.org Forums:
Hi @henryw52,Glad to hear it appears the initial issue is no longer occurring. Please let…

Posted a reply to Submit takes 55+ seconds in-line link doesn’t work, on the site WordPress.org Forums:
Hi @henryw52,Thanks for reaching out. Can you also provide us with the following:1. Shortcode and…

Posted a reply to Link should display under Contact 7 message box, not to the right of box, on the site WordPress.org Forums:
Hi @tshivpuri123,It appears the distortion is being caused by the custom styling within your page/form.

Posted a reply to Link should display under Contact 7 message box, not to the right of box, on the site WordPress.org Forums:
Hi @tshivpuri123,Thank you for sharing this information with us. I will post the details we…

Posted a reply to PHP 8, on the site WordPress.org Forums:
Hi @metall4you,Thank you for that. It seems PHP 8 now has additional notices that are…

Posted a reply to Warning: Undefined array key “download”, on the site WordPress.org Forums:
Hi @clarisseb, Sorry, you are experiencing issues. Could you also please provide us the following information…

Posted a reply to PHP 8, on the site WordPress.org Forums:
Hi @metall4you,Yes, you should be able to use PHP 8. Please let us know if…

Posted a reply to Fatal error in Email_Before_Download_Form::html(), on the site WordPress.org Forums:
Hi @tibbsa,Thank you for pointing this issue out and looking into it as well. Unfortunately…

Posted a reply to Fatal error in Email_Before_Download_Form::html(), on the site WordPress.org Forums:
Hi @tibbsa, Thank you for sharing this information. Could you also please provide us the…

Posted a reply to Can not save post if put EBD Shortcode in a Gutenberg Editor, on the site WordPress.org Forums:
Hi @mrpetruccio, Could you also please provide us the following information on the page you…

Posted a reply to Please fix multiple links code in mail – edited code in post, on the site WordPress.org Forums:
Hi @realmaker, Thanks for bringing this to our attention and we will look into making…

Posted a reply to Bug HTML tag, on the site WordPress.org Forums:
Hello @marlene226, Sorry, but since it is not coming from our plugin we cannot be…

Posted a reply to Error, on the site WordPress.org Forums:
Hi @chrisli, EBD is using standard wp functionality to send emails. The issue should have…

Posted a reply to No inline link appears upon form submission, on the site WordPress.org Forums:
Hi @wacoastalnetwork, A fix is needed for the AJAX queries on your site. Currently, when…

Posted a reply to Bug HTML tag, on the site WordPress.org Forums:
Hi @marlene226, Are you using a plugin for receiving a confirmation e-mail with client information…

Posted a reply to No inline link appears upon form submission, on the site WordPress.org Forums:
Hi @wacoastalnetwork, Thanks for reaching out. We will look into this. Could you create a…

Posted a reply to Bug HTML tag, on the site WordPress.org Forums:
Hi @marlene226, Can you give us the URL to the website where the plugin resides?…

Posted a reply to Bug HTML tag, on the site WordPress.org Forums:
Hi @marlene226, Thanks for reaching out. We are not sure if we are understanding the…

Posted a reply to Email file attachment not working, on the site WordPress.org Forums:
Hi @doc275, Currently, it looks like you are using a custom CF7 shortcode for the…

Posted a reply to Inline link with trouble, on the site WordPress.org Forums:
Hi @danilocorci, On the page that is not working, it happening because CF7 is reloading…

Posted a reply to My EBD dashboard is not showing properly, on the site WordPress.org Forums:
Hi @ajaykasam1, Circling back around to your issue. Are you still experiencing problems? If we…

Posted a reply to Inline link with trouble, on the site WordPress.org Forums:
Hi @danilocorci, Thanks for reaching out and providing the additional page. You have to set…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Circling back to this issue. If we do not hear back we will…

Posted a reply to My EBD dashboard is not showing properly, on the site WordPress.org Forums:
Hi @ajaykasam1, Thanks for reaching out; after looking at the image it looks like the…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, For the link: Site The issue seems to be coming from an issue…

Posted a reply to Critical Error when inserting shortcode to Elementor, on the site WordPress.org Forums:
Hi @rocketcare, Are you still experiencing issues? If we do not hear back, we will…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Great News! After testing the EBD plugin on the website it appears to be functioning…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, You mentioned above that the download monitor is invisible, which means there could…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Can you please sure the shortcode to download monitor is also included on…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, Unfortunately, since we do not have access to the DB, we cannot look…

Posted a reply to Critical Error when inserting shortcode to Elementor, on the site WordPress.org Forums:
Hi @rocketcare, Thank you for reaching out. Unfortunately, our plugin currently does not support elementor.

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Thank you for this. To help us with troubleshooting, could you create a…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Thank you for reaching out. Could you also provide the following: 1. Shortcode…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, Would you happen to know if any table names have been changed recently?…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, To update we were able to see the issue you are experiencing. We…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
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