Posted a reply to Email file attachment not working, on the site WordPress.org Forums:
Hi @doc275, Currently, it looks like you are using a custom CF7 shortcode for the…

Posted a reply to Inline link with trouble, on the site WordPress.org Forums:
Hi @danilocorci, On the page that is not working, it happening because CF7 is reloading…

Posted a reply to My EBD dashboard is not showing properly, on the site WordPress.org Forums:
Hi @ajaykasam1, Circling back around to your issue. Are you still experiencing problems? If we…

Posted a reply to Inline link with trouble, on the site WordPress.org Forums:
Hi @danilocorci, Thanks for reaching out and providing the additional page. You have to set…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Circling back to this issue. If we do not hear back we will…

Posted a reply to My EBD dashboard is not showing properly, on the site WordPress.org Forums:
Hi @ajaykasam1, Thanks for reaching out; after looking at the image it looks like the…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, For the link: Site The issue seems to be coming from an issue…

Posted a reply to Critical Error when inserting shortcode to Elementor, on the site WordPress.org Forums:
Hi @rocketcare, Are you still experiencing issues? If we do not hear back, we will…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Great News! After testing the EBD plugin on the website it appears to be functioning…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, You mentioned above that the download monitor is invisible, which means there could…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Can you please sure the shortcode to download monitor is also included on…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, Unfortunately, since we do not have access to the DB, we cannot look…

Posted a reply to Critical Error when inserting shortcode to Elementor, on the site WordPress.org Forums:
Hi @rocketcare, Thank you for reaching out. Unfortunately, our plugin currently does not support elementor.

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Thank you for this. To help us with troubleshooting, could you create a…

Posted a reply to Inline Link not working, on the site WordPress.org Forums:
Hi @kkate94, Thank you for reaching out. Could you also provide the following: 1. Shortcode…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, Would you happen to know if any table names have been changed recently?…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, To update we were able to see the issue you are experiencing. We…

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Bryce.williams@mandsconsulting.com

Posted a reply to Error exporting CSV logs, on the site WordPress.org Forums:
Hi @doc275, Thank you for bringing this to our attention. One suggestion we can provide…

Posted a reply to Pages Missing in Backend, on the site WordPress.org Forums:
Hi @dawniemarie, Any updates on the issue? If we do not hear back we will…

Posted a reply to Downloads not working in Chrome. Work fine in every other browser., on the site WordPress.org Forums:
Hi @matstars, Thank you for that. Upon further investigation, it appears that this error is…

Posted a reply to Downloads not working in Chrome. Work fine in every other browser., on the site WordPress.org Forums:
Hi @matstars, Thank you, that providing us with some helpful information for troubleshooting. One more…

Posted a reply to Downloads not working in Chrome. Work fine in every other browser., on the site WordPress.org Forums:
Hi @matstars, Can you also include the other download monitor shortcodes on this page that…

Posted a reply to Downloads not working in Chrome. Work fine in every other browser., on the site WordPress.org Forums:
Hi @matstars, Thank you, that helps that is almost everything we need. If you could…

Posted a reply to Pages Missing in Backend, on the site WordPress.org Forums:
Hi @dawniemarie, Thank you for reaching out! To help us troubleshoot this issue can you…

Posted a reply to Downloads not working in Chrome. Work fine in every other browser., on the site WordPress.org Forums:
Hi @matstars, That is helpful, but if you could also provide the shortcode used for…

Posted a reply to Downloads not working in Chrome. Work fine in every other browser., on the site WordPress.org Forums:
Hi @matstars, Thanks for reporting this issue. To help us troubleshoot, can you please provide…

Posted a reply to Download link added to all forms, on the site WordPress.org Forums:
Hi @mofeliz, An update has been rolled out to fix this issue, please try updating…

Posted a reply to Inline Link not showing if not logged in, on the site WordPress.org Forums:
Hi @h2ouk, Admin-ajax.php should work for everyone independently on the user, including the guest. So…

Posted a reply to Inline Link not showing if not logged in, on the site WordPress.org Forums:
Hi @h2ouk, Is the download monitor short code working for users who are not logged…

Posted a reply to Inline Link not showing if not logged in, on the site WordPress.org Forums:
Hi @rjfnz, Are you still experiencing this issue? If we do not hear back, this…

Posted a reply to Download link added to all forms, on the site WordPress.org Forums:
Hi @mofeliz, Thank you for reaching out. Could you also provide the following: 1. Shortcode…

Posted a reply to Inline Link not showing if not logged in, on the site WordPress.org Forums:
Hi @rjfnz, If you could please provide the following, it would be helpful in troubleshooting…

Posted a reply to Questions about EBD, on the site WordPress.org Forums:
Hi @kjsmith2000, 1). We don't support signed up/in concept, we're assuming the user is coming…

Posted a reply to The result is displayed twice, on the site WordPress.org Forums:
Hi @fsakai, We have finished testing our plugin on the new WP version. It appears…

Posted a reply to Little confused by EBD structure, on the site WordPress.org Forums:
Hi @meruth101, Thank you for the detailed response and feedback. We will look into this…

Posted a reply to The result is displayed twice, on the site WordPress.org Forums:
Hi @fsakai, Thank you for the feedback. Could you also provide the shortcode you were…

Posted a reply to Questions about EBD, on the site WordPress.org Forums:
Hi @meruth101, We do not have any youtube videos showing how to integrate it but…

Posted a reply to Questions about EBD, on the site WordPress.org Forums:
Correct, all the inquiries you made are capable with our Free Version of the plugin.

Posted a reply to The result is displayed twice, on the site WordPress.org Forums:
Hi @fsakai, Thank you for the details and reaching out. If you want to download…

Posted a reply to Questions about EBD, on the site WordPress.org Forums:
Hi @meruth101, Thank you for reaching out. No worries about the duplicate question, I will…

Posted a reply to Couple of Questions Before We Try EBD, on the site WordPress.org Forums:
Hi @meruth101, Thank you for reaching out. You can be very confident as consumers that…

Posted a reply to Email file attachment not working, on the site WordPress.org Forums:
Hi @doc275, No Problem! We have had users report this issue before and usually, it…

Posted a reply to Ask only once for the user’s email address, for a multi-file web site, on the site WordPress.org Forums:
Hi @iruflex, Unfortunately, we currently do not support the feature you are looking for. In…

Posted a reply to Email file attachment not working, on the site WordPress.org Forums:
Hi @doc275, Did this help you? If we do not hear back we will resolve…

Posted a reply to the shortcode can’t use in elementor, on the site WordPress.org Forums:
Hi @akidstar, If you still want us to look into the issue, can you please…