Profiles

Posted a reply to Two-way deliveries with google calendar, on the site WordPress.org Forums:
Hi @luk100r, I noticed you mistyped your email on first support contact (using a typo…

Posted a reply to Customer Payment Page link missing when Paid Status option disabled, on the site WordPress.org Forums:
Hello, we intend to create an option on a future release. In the meanwhile you…

Posted a reply to Problem with sending 2 email, on the site WordPress.org Forums:
Hello, Do you want to skip the on-hold status always? Or for only on specific…

Posted a reply to Reports and order page, on the site WordPress.org Forums:
Hello, could you please provide step by step details to reproduce the issue or screen…

Posted a reply to The plugin does not work with the payment method ¨OXXO¨, on the site WordPress.org Forums:
Hello, could you tell me if the issue is intermittent? or happens always? On our…

Posted a reply to Translate custom email templates, on the site WordPress.org Forums:
Hello, you can use the email template manager addon, on Woocommerce - Email - Manage…

Posted a reply to The plugin does not work with the payment method ¨OXXO¨, on the site WordPress.org Forums:
Thanks for reporting the issue We are checking the plugin behaviour as this payment method…

Posted a reply to Order Page Broke, on the site WordPress.org Forums:
Hello, do you have access to the detailed debug log then we can check the…

Posted a reply to Change the status from the order itself, on the site WordPress.org Forums:
Yes it is possible, the custom statuses are on the same dropdown as the regular…

Posted a reply to Order list menu link is now working, on the site WordPress.org Forums:
We are constantly increasing the compatibility with third party plugins. I am going to check…

Posted a reply to Dokan Icons Not Showing on Orders Page in Vendor Dashboard, on the site WordPress.org Forums:
Hi thank you for pointing this out. We are constantly increasing the compatibility with third…

Posted a reply to Bulk email bug, on the site WordPress.org Forums:
Hello, thank you for the feedback, we are checking your request and we will try…

Posted a reply to email template with wpml, on the site WordPress.org Forums:
Hi thanks for using our plugin. Have you checked the order language?

Posted a reply to Order Status to Paid, on the site WordPress.org Forums:
We are checking the woocommerce behaviour for the custom statuses on this section. If it…

Posted a reply to HPOS support?, on the site WordPress.org Forums:
Just a quick update - version 1.0.2 is now compatible with COT/HPOS.

Posted a reply to Order Status to Paid, on the site WordPress.org Forums:
When you activate this option the status is added to the woocommerce filter "woocommerce_order_is_paid_statuses" This…

Posted a reply to The default order status cannot be changed, on the site WordPress.org Forums:
we are not aware of this issue, could you tell me if it is happening…

Posted a reply to Change order status according product, on the site WordPress.org Forums:
So in your case you would be enough a disclaimer on the plugin area telling…

Posted a reply to Custom email template support, on the site WordPress.org Forums:
It is stored inside the plugin. You can check the documentation to the possible ways…

Posted a reply to Change order status according product, on the site WordPress.org Forums:
We intend release this feature soon. I would like to know in your business if…

Posted a reply to Plugin causes fatal error with plugin updates of other plugins, on the site WordPress.org Forums:
We have already released an update to fix this problem. Kindly update the preorder plugin…

Posted a reply to Customer approval, on the site WordPress.org Forums:
Please note that the feature you are requesting is not related to the plugin's functionality.…

Posted a reply to Customer approval, on the site WordPress.org Forums:
You will need to create the feature that allows user to change the order status…

Posted a reply to Translation of new custom status email template, on the site WordPress.org Forums:
Thank you for the report. We are working on increasing the WPML compatibility, as for…

Posted a reply to Custom template don’t load, on the site WordPress.org Forums:
Please, try rename your file from customer-order-status-email-customslug.php to admin-order-status-email-customslug.php (only for this specific status), we…

Posted a reply to Custom template don’t load, on the site WordPress.org Forums:
We will publish the compatibility with child theme on next release. Please try create the…

Posted a reply to Issue with automatic refunds, on the site WordPress.org Forums:
May I know the steps to reproduce this issue?

Posted a reply to Different Mails for different statuses, on the site WordPress.org Forums:
1: create one template for each status, using the new status slug on file name,…

Posted a reply to variations are double, on the site WordPress.org Forums:
If you are using stock on variant level please be sure the option "Enable stock…

Posted a reply to [Custom Order Status Manager for WooCommerce] Incompatibility with Stripe, on the site WordPress.org Forums:
this issue is fixed in version 0.11

Posted a reply to French translation, on the site WordPress.org Forums:
The translation issue is fixed in version 1.0.4. Please update the plugin

Posted a reply to i cannot translate, on the site WordPress.org Forums:
The translation issue is fixed in version 1.0.4. Please update the plugin

Posted a reply to New order statuses are sharing the same email template, on the site WordPress.org Forums:
Great, I am closing this thread, feel free to reopen a new support thread if…

Posted a reply to New order statuses are sharing the same email template, on the site WordPress.org Forums:
- Yes you can customize the content for each status using the default settings (additional…

Posted a reply to New order statuses are sharing the same email template, on the site WordPress.org Forums:
Hello, we intend insert this feature on next realase. It will work similar as you…

Posted a reply to Action Buttons (including Add Tracking) missing on custom statuses, on the site WordPress.org Forums:
Glad to help. I am closing this issue. Fill free to reopen another ticket if…

Posted a reply to Action Buttons (including Add Tracking) missing on custom statuses, on the site WordPress.org Forums:
Could tell me where you turned on this option on the tracking plugin? It is…

Posted a reply to Action Buttons (including Add Tracking) missing on custom statuses, on the site WordPress.org Forums:
For now the only issue I see is that the "extra icon" is not appearing…

Posted a reply to Action Buttons (including Add Tracking) missing on custom statuses, on the site WordPress.org Forums:
Is the "packed" a custom order status or it is created from the other plugin?…

Posted a reply to Action Buttons (including Add Tracking) missing on custom statuses, on the site WordPress.org Forums:
And the "add tracking" button was supposed to be there? I only see it inside…

Posted a reply to Action Buttons (including Add Tracking) missing on custom statuses, on the site WordPress.org Forums:
@jwfrag Are you using a plugin for the add tracking feature? Could you tell me…

Posted a reply to It is not possible to switch to your status in orders, on the site WordPress.org Forums:
Hi, be sure the status slug has max 17 characters length, also not a numeric…

Posted a reply to Add Body Content to the emails, on the site WordPress.org Forums:
add_action( ‘woocommerce_email_before_order_table’, ‘brightplugins_add_content_specific_email’, 20, 4 ); function brightplugins_add_content_specific_email( $order, $sent_to_admin, $plain_text, $email ) { if…

Posted a reply to Add Body Content to the emails, on the site WordPress.org Forums:
The plugin relies on the regular woocommerce email editor on Woocommerce -> Settings -> Emails…

Posted a reply to Issue when putting accent in the slug of the order status, on the site WordPress.org Forums:
@thejoke26 Hi, accents on slug or only on title got issue? We already testes with…

Posted a reply to Additional content, on the site WordPress.org Forums:
Hi! Thank you for the feedback. We will be sure on fixing this on next…