Profiles

Posted a reply to Hacked by “Sole Sad & Invisible”, on the site WordPress.org Forums:
Hi @stratocaster, Logan from SiteLock here. There are additional options available to you, I would…

Posted a reply to Bad product, worse customer support, on the site WordPress.org Forums:
@oliverrealize, While what you're describing sounds to be more of a SiteLock services review than…

Posted a reply to SiteLock-PHP-EVAL_REQUEST-xxxx.UNOFFICIAL FOUND, on the site WordPress.org Forums:
@vanillabean, Back up your database first. This is very, very important.

Posted a reply to Due File si Cancellano dal core, on the site Forum Italiano:
@mtblangheroerogpx, Logan da SiteLock qui, e sto usando un traduttore dall'inglese. Saremo lieti di esaminare…

Posted a reply to How to remove malware when Bluehost deactivated account?, on the site WordPress.org Forums:
@stevekeller, I'm not with Wordfence but I get an alert when someone says SiteLock three…

Posted a reply to Not Secure message in Admin URL, on the site WordPress.org Forums:
@rabsworld, Logan from SiteLock here. @jnashhawkins is correct that this message is related to a…

Posted a reply to Wordfence v. SiteLock, on the site WordPress.org Forums:
@mighty-good, Logan from SiteLock here. What I've taken from your post is that you believe…

Posted a reply to SSL Certificate and SiteLock are not compatible, on the site WordPress.org Forums:
@mighty-good, @gatoralanw really hit the head on the nail there. There's only one product in…

Posted a reply to SSL Certificate and SiteLock are not compatible, on the site WordPress.org Forums:
@rogeralb, Glad to hear this was resolved. If anything else comes up please don't hesitate…

Posted a reply to SSL Certificate and SiteLock are not compatible, on the site WordPress.org Forums:
@rogeralb, Logan from SiteLock here. To reiterate, SiteLock supports the Bluehost free SSL. It is…

Posted a reply to SSL Certificate and SiteLock are not compatible, on the site WordPress.org Forums:
@wendy-garrity -- I touched base with our Support team who has advised me that you…

Posted a reply to SSL Certificate and SiteLock are not compatible, on the site WordPress.org Forums:
@wendy-garrity, Logan from SiteLock here. I can assure you that all SiteLock products are 100%…

Posted a reply to Badge Size, on the site WordPress.org Forums:
@licornstore, The Risk Score module evaluates several hundred points of data regarding the complexity, composition,…

Posted a reply to Hacked content need permanent solution, on the site WordPress.org Forums:
@ronwisely, Regardless of whether you choose to utilize the SiteLock service offered via HostGator, or…

Posted a reply to Badge Size, on the site WordPress.org Forums:
@licornestore, It was a pleasure speaking to you on the phone today and completing the…

Posted a reply to Badge Size, on the site WordPress.org Forums:
@licornestore, Glad to hear this was resolved. Both the static badge on mobile as well…

Posted a reply to Badge Size, on the site WordPress.org Forums:
@licornestore, The "floating" version of the badge isn't going to produce great results on mobile.…

Posted a reply to SiteLock-PHP-FILEHACKER-oz.UNOFFICIAL FOUND, on the site WordPress.org Forums:
@nirajverma1502, Based on your post, it sounds like you may be attempting to upload from…

Posted a reply to SiteLock Security Alert, on the site WordPress.org Forums:
@hobbystash, Per our combined investigation, this can be regarded as a false positive.

Posted a reply to SiteLock Security Alert, on the site WordPress.org Forums:
@barrykooij, Did the version format change at some point? For example, go from a higher…

Posted a reply to Recent episodes not appearing on iTunes or some other players, on the site WordPress.org Forums:
@wired-to-hunt, This is related to your SiteLock TrueShield WAF. Reach out to SiteLock for assistance…

Posted a reply to API REST WooCommerce, problema no retorno, on the site Fóruns de suporte:
@alexdreis, Primeiro, deixe-me pedir desculpas por qualquer língua pobre, estou usando um tradutor. O incidente…

Posted a reply to Help, I broke the “Theme Customizer” (/wp-admin/customize.php)!, on the site WordPress.org Forums:
@jasonbear, I'm right there with you in finding it hard to believe this problem would…

Posted a reply to WordPress based site file got infected with – SiteLock-PHP-JSINCLUDE-av.UNOFFICI, on the site WordPress.org Forums:
@tarun_bazooka, Logan from SiteLock here. As far as the file itself is concerned, the path…

Posted a reply to No Control of Posts or Sidebars on Home Page, on the site WordPress.org Forums:
@RGardella, The SiteLock TrueSpeed Content Delivery Network (CDN) is designed to accelerate website load speeds…

Posted a reply to Feed Issue – weird caching problem, on the site WordPress.org Forums:
@Isebourn, I apologize that you've had a poor experience and I understand your apprehension. It…

Posted a reply to Feed Issue – weird caching problem, on the site WordPress.org Forums:
@shawnogordo, Thank you for providing this information. It appears that this post is referring to…

Posted a reply to Feed Issue – weird caching problem, on the site WordPress.org Forums:
@shawnogordo, That's definitely something we will look into. Would you mind sharing with me any…

Posted a reply to Feed Issue – weird caching problem, on the site WordPress.org Forums:
@Isebourn, Logan from SiteLock here. The SiteLock TrueSpeed CDN comes out of the box with…

Posted a reply to Preventing Blog Hacks, on the site WordPress.org Forums:
Just following-up to close-out this thread as resolved. @xtiana and I were able to connect,…

Posted a reply to Breaks WordPress when PHP Notices enabled, on the site WordPress.org Forums:
I also wish to clarify something that I did not address in my previous reply.…

Posted a reply to Breaks WordPress when PHP Notices enabled, on the site WordPress.org Forums:
I apologize for any inconvenience this may have caused you. We have just pushed code…

Posted a reply to Preventing Blog Hacks, on the site WordPress.org Forums:
@xtiana, There are a number of reasons why that could have happened, ranging from configuration…

Posted a reply to Preventing Blog Hacks, on the site WordPress.org Forums:
@xtiana, Logan from SiteLock here. The "Hacked by General" campaign as far as we've observed…

Posted a reply to Weird IP address reported in File Guard report, on the site WordPress.org Forums:
@jackelliot, It is indeed. One of the easier ways to tell if the IP is…

Posted a reply to Weird IP address reported in File Guard report, on the site WordPress.org Forums:
@jackelliot, I'm with SiteLock. We do have a large number of scans that originate from…

Posted a reply to Backup files with db.gz extension are showing up as virus, on the site WordPress.org Forums:
@devg02, It sounds like part of your 2/24/17 backup has been flagged for containing potentially…

Posted a reply to Hacked, on the site WordPress.org Forums:
@leapfrogva you're very welcome!

Posted a reply to Login page (/wp-admin) goes directly to dashboard WITHOUT logging in, on the site WordPress.org Forums:
@gere47jc my pleasure!

Posted a reply to Login page (/wp-admin) goes directly to dashboard WITHOUT logging in, on the site WordPress.org Forums:
@gere47jc, do you happen to be using any caching plugins like W3 Total Cache? That's…

Posted a reply to Hacked, on the site WordPress.org Forums:
@leapfrogva, the SA3D hack emerged around February 1st of this year and edits existing posts,…

Posted a reply to Login page (/wp-admin) goes directly to dashboard WITHOUT logging in, on the site WordPress.org Forums:
@gere47jc, I checked the website you mentioned in another topic, newlifescottsdale.org, and noticed from a…

Posted a reply to Front Page Not Changing Despite New Posts Being Published, on the site WordPress.org Forums:
@eatteachblog, check your email, I sent you my contact information. We are able to manually…

Posted a reply to Front Page Not Changing Despite New Posts Being Published, on the site WordPress.org Forums:
@eatteachblog, the behavior you're describing sounds like the caching behavior of the SiteLock TrueSpeed CDN.…

Posted a reply to Mysterious spam posts appear, but how?, on the site WordPress.org Forums:
@preeton, do you have a sample of the spam post? I'd be happy to run…

Posted a reply to Hacked By SA3D HaCk3D, on the site WordPress.org Forums:
@leapfrogva, if the extent of the damage is limited to the defacement of a blog…

Posted a reply to SiteLock-PHP-FILEHACKER-oz.UNOFFICIAL FOUND, on the site WordPress.org Forums:
@shalabh12345, has the site been suspended at this point? If so, is FTP still enabled?…