Profiles

Posted a reply to Quizz not working on mobile device, on the site WordPress.org Forums:
Hi, Thanks for reporting this issue. We’ll check this from our end, especially on Android…

Posted a reply to Masteriyo Dashboard is Blank, on the site WordPress.org Forums:
Hi, Thanks for the details. I tested the same setup (WP 6.9.4, Elementor 4.0.1, Masteriyo…

Posted a reply to Masteriyo Dashboard is Blank, on the site WordPress.org Forums:
Hi, Thanks for reaching out and sharing the details along with the screenshot. From your…

Posted a reply to Why does this public.css file keep pushing root level CSS???, on the site WordPress.org Forums:
We will update here once the enhancement is implemented in a future update. For now,…

Posted a reply to Gutenberg editor, on the site WordPress.org Forums:
As we haven’t heard back from you for a while, we’ll mark this topic as…

Posted a reply to Translations questions, on the site WordPress.org Forums:
Hello, We have updated the strings to make it translatable in our recent update. You…

Posted a reply to Woocommerce and masteriyo login issue, on the site WordPress.org Forums:
Hello @derlehre We have provided the fix regarding the Remember me issue in our recent…

Posted a reply to Quiz Attempts: Search by username or email not working, on the site WordPress.org Forums:
Hello @elbombe, We have fixed this in our recent update v2.1.5. Please check this on…

Posted a reply to Teams Training: best approach?, on the site WordPress.org Forums:
Marking this topic as resolved. You can always create new one for your queries. Thanks

Posted a reply to Quiz in account page Issues with RTL, on the site WordPress.org Forums:
Hello @derlehre We have fixed this in our recent update v2.1.5. Please check this on…

Posted a reply to Divi, on the site WordPress.org Forums:
As this topic is inactive for more than 2 weeks, i am marking this as…

Posted a reply to Caching, on the site WordPress.org Forums:
We’ll mark this topic as resolved for now. You can always open a new topic…

Posted a reply to Dark mode issues, on the site WordPress.org Forums:
Hello @derlehre, Apologies for the delayed response.We’ve noted this and will review and address it…

Posted a reply to How does the student find a course payd for?, on the site WordPress.org Forums:
Hi @sulfsby, Thanks for the update and for confirming the previous issue Since you’re now…

Posted a reply to Translations questions, on the site WordPress.org Forums:
Hello @gnwysiwyg Thanks for reporting, we will check the untranslated strings from our side and…

Posted a reply to Gutenberg editor, on the site WordPress.org Forums:
Hello @derlehre , Can you please share us screenshots of the issue so that we…

Posted a reply to How does the student find a course payd for?, on the site WordPress.org Forums:
Hi there, This usually happens when the Stripe webhook is not set up correctly or…

Posted a reply to Teams Training: best approach?, on the site WordPress.org Forums:
Hi lellolallo, Yes, our current workflow is primarily designed around paid course distribution, which is why some…

Posted a reply to Quiz in account page Issues with RTL, on the site WordPress.org Forums:
Hello, We will check the issue from our end and if replicated we will fix…

Posted a reply to Teams Training: best approach?, on the site WordPress.org Forums:
Hello, Thank you for taking the time to explore Masteriyo and for your thoughtful feedback — really…

Posted a reply to student info page, on the site WordPress.org Forums:
I am marking this topic as resolved since it has been inactive for almost week.…

Posted a reply to SCORM shortcut enabling students not to complete course, on the site WordPress.org Forums:
Thank you for sharing your detailed feedback. We will be discussing this feature on priority…

Posted a reply to Super – aber jetzt Probleme, on the site WordPress.org Forums:
Hello @makigo , Thank you for sharing your feedback and for the kind words about…

Posted a reply to Woocommerce and masteriyo login issue, on the site WordPress.org Forums:
We will check the WooCommerce and Masteriyo account page compatibility from our end and let…

Posted a reply to Caching, on the site WordPress.org Forums:
Normally, if you exclude those pages from the caching mention in the docs, it will…

Posted a reply to How does the student find a course payd for?, on the site WordPress.org Forums:
Hello @sulfsby , The automatic enrolled to the courses is completed only when Stripe webhook…

Posted a reply to Restrict courses to registered users only not working, on the site WordPress.org Forums:
As per your requirement, you can set course to free (requires registration) along with password…

Posted a reply to Caching, on the site WordPress.org Forums:
Hi there, Thanks for sharing your feedback. Right now, we do have a written guide…

Posted a reply to Woocommerce and masteriyo login issue, on the site WordPress.org Forums:
Hello @derlehre , Thanks for the detailed explanation. You’re correct, since Masteriyo and WooCommerce both…

Posted a reply to Restrict courses to registered users only not working, on the site WordPress.org Forums:
Hello @rumlauf , The option you have suggested is also valid, we will discuss this…

Posted a reply to Why does this public.css file keep pushing root level CSS???, on the site WordPress.org Forums:
Hi @jgasba , You’re absolutely right, those global CSS selectors should not be affecting the…

Posted a reply to Quiz points strange, on the site WordPress.org Forums:
Hello @sulfsby , Thanks for reaching out. Have you setup Quiz Full points and Pass…

Posted a reply to SCORM shortcut enabling students not to complete course, on the site WordPress.org Forums:
Hello @hmolyneux, Thank you for sharing your observation and concern. At the moment, Masteriyo does not…

Posted a reply to Restrict courses to registered users only not working, on the site WordPress.org Forums:
Hello @rumlauf, Sorry for the inconvenience. Let me clarify how course access works: Free →…

Posted a reply to Critical : Deactivating that Bad Plugin Breaks the Admin Editor, on the site WordPress.org Forums:
Hello, Thank you for reaching out and for sharing your detailed findings. We understand how…

Posted a reply to Curriculum tab not showing, on the site WordPress.org Forums:
Hello, we have just released another patch regarding this issue i.e v2.0.3. Can you please…

Posted a reply to Something very important about courses, on the site WordPress.org Forums:
Thank you for your feedback on course preview and purchase button. Currently yes the preview…

Posted a reply to Audio lesson, on the site WordPress.org Forums:
Hello, Thanks for the feedback. We will implement Masteriyo player in the audio quizzes as…

Posted a reply to Course lists style, on the site WordPress.org Forums:
Hello, For homepage you might have used the shortcode [masteriyo_courses], our global settings does not…

Posted a reply to Course sorting and filter in rtl, on the site WordPress.org Forums:
Hello, Thank you for reporting the issue in RTL. We will fix it in our…

Posted a reply to Sorting and course filter problem, on the site WordPress.org Forums:
Hello, I just checked on our side and it seems to work normally even though…

Posted a reply to New version of Masteryio, on the site WordPress.org Forums:
Hello, Thank you for the response. The onboarding courses layout is dynamic, if you select…

Posted a reply to WooCommerce integration not creating order in Masteriyo, on the site WordPress.org Forums:
Marking this topic as resolved. You can always create a new one for your queries.…

Posted a reply to Assignment, on the site WordPress.org Forums:
Hello @kwabsgops, Assignment feature is only for the logged in users as the assignment needs…

Posted a reply to Using Masteriyo, Student name dose not appear on Certificate, on the site WordPress.org Forums:
As there is no activity on this topic since 5 days, marking this ticket as…

Posted a reply to Remove header and footer on elementor, on the site WordPress.org Forums:
Hello kwabsgops, As there is no activity on this topic for more than 7 days.…

Posted a reply to Rest API does not work, on the site WordPress.org Forums:
We are continually improving REST API in our upcoming updates. Marking this topic as resolved…

Posted a reply to Rest API does not work, on the site WordPress.org Forums:
We will look through the issue from our side. Also is there any other roles…

Posted a reply to Rest API does not work, on the site WordPress.org Forums:
@mingewang have you uploaded the screenrecord? There is no link in your last reply.

Posted a reply to Rest API does not work, on the site WordPress.org Forums:
@mingewang Have you upload the screenrecord? There is no any link on your last reply.