Profiles

Posted a reply to Help with verifying non-commercial website for Jetpack Stats, on the site WordPress.org Forums:
Hi @iampark97 - Thanks for the additional information. I have made an adjustment on our…

Posted a reply to Blog Misidentified as Commercial, on the site WordPress.org Forums:
Hi @techbrarian I have made an adjustment on our end that will fix the issue.…

Posted a reply to Blog Misidentified as Commercial, on the site WordPress.org Forums:
Hi @fibmyefriblot_doj - Could you please start your own thread, as per the Forum Welcome…

Posted a reply to Jetpack Boost, on the site WordPress.org Forums:
Hi @jayankoodal - Looking at your site, it doesn't appear to have any external style…

Posted a reply to Jetpack Boost, on the site WordPress.org Forums:
Hi @e3sar - Could you please start your own thread, as per the Forum Welcome…

Posted a reply to Why did you mess about with this, on the site WordPress.org Forums:
Hi @samiamiam - Thanks for sharing your feedback. Can you share more specifics about what…

Posted a reply to Jb_Static ruining PageSpeed (not using Critical CSS), on the site WordPress.org Forums:
Hi @noseknowsnonotes - The _jb_static file will also be generated if you are using Jetpack…

Posted a reply to This plugin is totaly useless without payment!, on the site WordPress.org Forums:
Hi @hollyjahangiri - I have shared your feedback with our product team for them to…

Posted a reply to Jetpack Comment Missing Name input on Android Devices, on the site WordPress.org Forums:
Hi @isaacnymy Could you please post your site URL here so that we can have…

Posted a reply to Jetpack backup fails, on the site WordPress.org Forums:
Hi @jeanbizhertzberg - We have received your email and will handle this issue via email.…

Posted a reply to Site Health Status, on the site WordPress.org Forums:
Hi @findxbuy - I tested the Jetpack connection on your site and it is working…

Posted a reply to Remove login form stopped working, on the site WordPress.org Forums:
Hi @qandm - We have received your support ticket and will continue the conversation there.…

Posted a reply to Email Says I Must Upgrade Jetpack, on the site WordPress.org Forums:
Hi @floridagirl7750 - Thanks for sharing more information about your site. When I reviewed your…

Posted a reply to Jetpack clearly has no interest in small, personal and non-profit sites, on the site WordPress.org Forums:
Hi @hollyjahangiri - Thanks for sharing your feedback. In many cases, Jetpack Stats is available…

Posted a reply to Jetpack Stats: Upgrade Required for feuerwehr-arlesheim.ch, on the site WordPress.org Forums:
Hi @yel - I have confirmed that your website meets our non-commercial definition and therefore…

Posted a reply to So far – So good – not completely sold yet., on the site WordPress.org Forums:
Hi @gordonskene - I see that you have a paid Jetpack plan. This gives you…

Posted a reply to Jetpack backup fails, on the site WordPress.org Forums:
Hi @jeanbizhertzberg - As a Jetpack VaultPress Backup customer, you have access to priority support.…

Posted a reply to Remove related posts from Elementor Landing Pages, on the site WordPress.org Forums:
Hi @wordsplusdesign - I understand the difficulty here. If you are still pursuing this, the…

Posted a reply to Non Commercial Website – Autismepodden, on the site WordPress.org Forums:
Hi @sstraume97 - Thank you so much for patiently waiting for a response and for…

Posted a reply to icon keeps spinning, on the site WordPress.org Forums:
Hi @alain-lankers - We have received your email. I am going to close this thread,…

Posted a reply to WAF: Site and admin down after latest Jetpack plugin update, on the site WordPress.org Forums:
@ravanh - Thank you so much for patiently waiting for a response! Our development team…

Posted a reply to [NSFW] Non Commercial Website, on the site WordPress.org Forums:
Hi @bigdamage - On the post an ad page: https://cloudup.com/cCtqyct-ovm

Posted a reply to [NSFW] Non Commercial Website, on the site WordPress.org Forums:
Hi @mirekk Could you please start your own thread, as per the Forum Welcome guidelines…

Posted a reply to Social icons not visible since last few days, on the site WordPress.org Forums:
Hi @sachinmalhotra - Thanks for the additional information. I was able to reproduce the issue.…

Posted a reply to Can’t Share Posts, on the site WordPress.org Forums:
Hi @vinaywa - You can reset your WordPress.com password by following these instructions: https://wordpress.com/support/passwords/#reset-a-lost-password Once…

Posted a reply to typo in hebrew search, on the site WordPress.org Forums:
Hi @eyaler - Thanks for letting us know. We handle translations via the WordPress.org GlotPress…

Posted a reply to Jetpack commercial plan, on the site WordPress.org Forums:
Hi @depuertoenpuerto - In order to complete the stats registration, you will need to use…

Posted a reply to [NSFW] Jetpack warning message, on the site WordPress.org Forums:
Hi @koga3 - Thanks for doing the testing; that's always helpful for us. I appreciate…

Posted a reply to Jetpack commercial plan, on the site WordPress.org Forums:
Hi @depuertoenpuerto - I have confirmed that your website meets our non-commercial definition. I have…

Posted a reply to Social icons not visible since last few days, on the site WordPress.org Forums:
Hi @sachinmalhotra - When you are referring to the Jetpack social icons, are you referring…

Posted a reply to Warnings While Editing a Post, on the site WordPress.org Forums:
Hi @energiajook - Sorry for the confusion here. We have not yet released v13.7.1 which…

Posted a reply to [NSFW] Jetpack warning message, on the site WordPress.org Forums:
Hi @koga3 - I am not seeing this error on my Jetpack sites. In order…

Posted a reply to Poor Monetization Strategy, on the site WordPress.org Forums:
Hi @pcdeveloper - Thanks for taking the time to share your feedback. I am sharing…

Posted a reply to [NSFW] Non Commercial Website, on the site WordPress.org Forums:
Hi @bigdamage - I see that your site charges for listings. This qualifies as commercial…

Posted a reply to fair usage limits, on the site WordPress.org Forums:
Hi @samysalahgad - Based on your question about using Jetpack for image hosting, I can…

Posted a reply to For the social share buttons – email doesn’t work, on the site WordPress.org Forums:
Hi @laurahartwigdesign - I tested this on your site and I suspect the issue is…

Posted a reply to Only one user can share to Instagram and Nextdoor, on the site WordPress.org Forums:
Hi @mcbsys - I see the ticket in our system, and we'll respond via email.…

Posted a reply to WAF: Site and admin down after latest Jetpack plugin update, on the site WordPress.org Forums:
Hi @ravanh - You shared logs from the first time this happened. Do you have…

Posted a reply to PHP Warning: Attempt to read property “taxonomy” on null, on the site WordPress.org Forums:
Hi @nicklee0309 - Our development team researched this issue and has prepared a fix. It…

Posted a reply to Impossible to save my site, on the site WordPress.org Forums:
Hi @academiciens - I tested the connection via xmlrpc.php and I can confirm that it…

Posted a reply to My blog is not a commercial site, on the site WordPress.org Forums:
Hi @bradashley - We would be happy to take a look at this. Could you…

Posted a reply to Jetpack (new) stats not loading, on the site WordPress.org Forums:
Hi @aecnews - We're sorry to see you go, but appreciate that you took the…

Posted a reply to Changement de stratégie commerciale, on the site WordPress.org Forums:
Hi @pcochat - Thank you for sharing your feedback on the recent changes to Jetpack…

Posted a reply to My Website is not commercial, on the site WordPress.org Forums:
Hi @rruss - This was due to an incorrect classification on our end. I have…

Posted a reply to Site marked as commercial, on the site WordPress.org Forums:
Hi @goldeen91 I have made an adjustment on our end that will fix the issue.…

Posted a reply to Documentation Site, on the site WordPress.org Forums:
Hi @sldtom - Looking at your site, there is text that is soliciting donations: How…

Posted a reply to Jetpack doesn’t recognize that my website is online, on the site WordPress.org Forums:
Hi @louarnig - Looking at your Site Health Info I see that it is reporting…

Posted a reply to non profit website, on the site WordPress.org Forums:
Hi @walkyrie - Your site meets our definition of commercial because it is selling a…