Profiles

Posted a reply to PHP Deprecated, on the site WordPress.org Forums:
Hi @almendron - Thank you for making the issue and sharing it here; we appreciate…

Posted a reply to PHP Deprecated, on the site WordPress.org Forums:
Hi @almendron - This isn't an error per se, but rather is a notice letting…

Posted a reply to Jetpack Social Share not picking-up the feature image, on the site WordPress.org Forums:
Hi @teammagazine3 - I made an adjustment on our end. Could you please disconnect and…

Posted a reply to Need to Pay for This?, on the site WordPress.org Forums:
Hi @mindykatzen - Would you please contact us via this contact form: https://jetpack.com/contact-support/?rel=support&hpi=1 When you…

Posted a reply to Need to Pay for This?, on the site WordPress.org Forums:
Hi @mindykatzen - You should be able to continue with only the Jetpack Social plugin…

Posted a reply to Jetpack has detected a problem with the communication between your site and Word, on the site WordPress.org Forums:
Hi @aldofcaraka - I'm glad to hear this is working now! I made a slight…

Posted a reply to Can’t link Facebook to Jetpack, on the site WordPress.org Forums:
Hi @frikkie96 - I can see that your site is using our WordPress.com hosting service.…

Posted a reply to Jetpack has detected a problem with the communication between your site and Word, on the site WordPress.org Forums:
Hi @aldofcaraka - Would you please delete Jetpack and then reinstall it as a first…

Posted a reply to Jetpack Social Share not picking-up the feature image, on the site WordPress.org Forums:
Hi @teammagazine3 - It looks like we asked for more information on your last ticket…

Posted a reply to Scan remained incomplete, on the site WordPress.org Forums:
Hi @pkmukherjee001gmailcom - This certainly isn't the experience we want you to have. Please submit…

Posted a reply to Option Needed for Newsletter Only “Posts”, on the site WordPress.org Forums:
Thanks for doing that! I'm going to mark this thread as resolved for now. You…

Posted a reply to Reset Contact IDs, on the site WordPress.org Forums:
Hi @edvanture - It isn't possible to replace the ID numbers with new contacts.

Posted a reply to Update RSS feed after a URL change, on the site WordPress.org Forums:
Hi @dimitriosfan - The URL has been updated, but the Jetpack connection is broken for…

Posted a reply to Option Needed for Newsletter Only “Posts”, on the site WordPress.org Forums:
Hi @blackhawke - I can see how this would be a helpful feature. As you…

Posted a reply to How to get rid of “Show in full size” in Jetpack Carousel?, on the site WordPress.org Forums:
Hi @afphoto - We aren't able to provide Custom CSS as that is outside our…

Posted a reply to Jetpack Not Authenticating, on the site WordPress.org Forums:
Hi @ltyrer - I'd recommend trying to access the subscriber list via https://cloud.jetpack.com/subscribers That should…

Posted a reply to Videopress storage, on the site WordPress.org Forums:
Hi @33singes - Thanks for being a VideoPress user. This isn't something that is currently…

Posted a reply to Error fetching purchases information., on the site WordPress.org Forums:
Hi @theparrotnews - Thanks for your patience here. I see a previous email ticket in…

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
Hi @dzire2dzine - Our development team looked into this, and they recommend adding the following…

Posted a reply to support for MySQL 8.4 and PHP 8.3, on the site WordPress.org Forums:
Hi @brmartinez - We have previously tested support for PHP v8.3 here: https://github.com/Automattic/jetpack/issues/37173 MySQL should…

Posted a reply to Jetpack has locked me out of the back end of my website, on the site WordPress.org Forums:
Hi @agrudick2017 - Now that Jetpack is deactivated, you should be able to fix this…

Posted a reply to You need to be logged in to WordPress.com, on the site WordPress.org Forums:
Hi @spadlm53 - It sounds like you will need to confirm that your Instagram Business…

Posted a reply to terrible support, on the site WordPress.org Forums:
Hi @chasses - Thanks for reaching out and sharing your feedback. That certainly isn't the…

Posted a reply to Delete Search, on the site WordPress.org Forums:
Hi @rummagerunner Could you please post your site URL here so that we can have…

Posted a reply to Fix Type Casting Issue in Jetpack Boost functions-helpers.php, on the site WordPress.org Forums:
Hi @al3ilm - Thanks for confirming. I'm going to mark this as resolved. If you…

Posted a reply to jetpack still connected to wordpress after i move to hostinger…, on the site WordPress.org Forums:
Hi @spacemonkeyslondon - In order for us to help, please contact us via this contact…

Posted a reply to Tiled Galleries and problems with Aria Label, on the site WordPress.org Forums:
Hi @farisdevomer - Tiled Galleries always use Jetpack's Site Accelerator, even if it is disabled…

Posted a reply to /!\\ Jetpack installation error Unable to insert blog, on the site WordPress.org Forums:
Hi @unknowndeveloper9 - Awesome! Thanks for confirming that the issue was resolved. If you have…

Posted a reply to Jetpack dashboard page not showing stats graphs, on the site WordPress.org Forums:
Hi @asako08 Could you please post your site URL here so that we can have…

Posted a reply to Incorrect 100 Subscribers Cap, on the site WordPress.org Forums:
Hi @dabbers - Thanks for your continued patience here. Our development team is still investigating.…

Posted a reply to Get rid of jetpack, on the site WordPress.org Forums:
Hi @simplyaust - In order to look into this, we'll need the URL of both…

Posted a reply to Jetpack doesn’t connect to Facebook, on the site WordPress.org Forums:
Hi @dnauryz - If you decide that you want to continue troubleshooting the automated posting…

Posted a reply to Incorrect 100 Subscribers Cap, on the site WordPress.org Forums:
Hi @dabbers - Thanks for giving that a try. It looks like there may be…

Posted a reply to JSON, on the site WordPress.org Forums:
Hi @dostahsap - In order to test this, the next step is to look for…

Posted a reply to Jetpack Boost pales against WP Rocket, on the site WordPress.org Forums:
Hi @mapimaging - Thanks for taking the time to review Jetpack Boost; we appreciate it!…

Posted a reply to dashboard disappears, on the site WordPress.org Forums:
👋 For folks experiencing this issue, please try the following: Clear your browser cache Clear…

Posted a reply to dashboard disappears, on the site WordPress.org Forums:
Hi @jorgecal - Could you please post your site URL here so that we can…

Posted a reply to Jetpack Stats Page is Not Loading, on the site WordPress.org Forums:
Hi @rtfan33 - Could you please post your site URL here so that we can…

Posted a reply to Cache Errors when logged into plugins.php, on the site WordPress.org Forums:
Hi @wombatssa - Right now, your site is connected to WordPress.com, but via a "site-only"…

Posted a reply to Sending Newsletter for Posts published through WP Job Manager, on the site WordPress.org Forums:
Hi @mj00712 - We aren't able to provide custom code snippets per our scope of…

Posted a reply to Font has been blocked by CORS policy using Jetpack CND, on the site WordPress.org Forums:
Hi @benoitfouc Thank you for providing more details. Since the issue persists on your staging…

Posted a reply to Font has been blocked by CORS policy using Jetpack CND, on the site WordPress.org Forums:
Hi @benoitfouc - Could you try with the Asset CDN disabled? I tested this with…

Posted a reply to Font has been blocked by CORS policy using Jetpack CND, on the site WordPress.org Forums:
Hi @benoitfouc - Excellent; I'm glad that the issue is resolved. If you have any…

Posted a reply to Cannot link Jetpack to My Facebook page, on the site WordPress.org Forums:
Hi @danrancan - I'm glad to hear that this is resolved for you. For anyone…

Posted a reply to Jetpack Stats Commercial License Price Discrepancy, on the site WordPress.org Forums:
Hi @pizzamydarling - The lower price you are seeing is a discounted monthly price when…

Posted a reply to Too many spawn-sync requests, on the site WordPress.org Forums:
Hi @gorky5 - I can't say for sure if it is related to that, but…

Posted a reply to Bug: PHP Warning on Boolean Decrement in Jetpack Protect, on the site WordPress.org Forums:
Sounds good! I am going to mark this threat as resolved for now. If you…