Profiles

Posted a reply to Incorrect 100 Subscribers Cap, on the site WordPress.org Forums:
Hi @dabbers - Thanks for giving that a try. It looks like there may be…

Posted a reply to JSON, on the site WordPress.org Forums:
Hi @dostahsap - In order to test this, the next step is to look for…

Posted a reply to Jetpack Boost pales against WP Rocket, on the site WordPress.org Forums:
Hi @mapimaging - Thanks for taking the time to review Jetpack Boost; we appreciate it!…

Posted a reply to dashboard disappears, on the site WordPress.org Forums:
👋 For folks experiencing this issue, please try the following: Clear your browser cache Clear…

Posted a reply to dashboard disappears, on the site WordPress.org Forums:
Hi @jorgecal - Could you please post your site URL here so that we can…

Posted a reply to Jetpack Stats Page is Not Loading, on the site WordPress.org Forums:
Hi @rtfan33 - Could you please post your site URL here so that we can…

Posted a reply to Cache Errors when logged into plugins.php, on the site WordPress.org Forums:
Hi @wombatssa - Right now, your site is connected to WordPress.com, but via a "site-only"…

Posted a reply to Sending Newsletter for Posts published through WP Job Manager, on the site WordPress.org Forums:
Hi @mj00712 - We aren't able to provide custom code snippets per our scope of…

Posted a reply to Font has been blocked by CORS policy using Jetpack CND, on the site WordPress.org Forums:
Hi @benoitfouc Thank you for providing more details. Since the issue persists on your staging…

Posted a reply to Font has been blocked by CORS policy using Jetpack CND, on the site WordPress.org Forums:
Hi @benoitfouc - Could you try with the Asset CDN disabled? I tested this with…

Posted a reply to Font has been blocked by CORS policy using Jetpack CND, on the site WordPress.org Forums:
Hi @benoitfouc - Excellent; I'm glad that the issue is resolved. If you have any…

Posted a reply to Cannot link Jetpack to My Facebook page, on the site WordPress.org Forums:
Hi @danrancan - I'm glad to hear that this is resolved for you. For anyone…

Posted a reply to Jetpack Stats Commercial License Price Discrepancy, on the site WordPress.org Forums:
Hi @pizzamydarling - The lower price you are seeing is a discounted monthly price when…

Posted a reply to Too many spawn-sync requests, on the site WordPress.org Forums:
Hi @gorky5 - I can't say for sure if it is related to that, but…

Posted a reply to Bug: PHP Warning on Boolean Decrement in Jetpack Protect, on the site WordPress.org Forums:
Sounds good! I am going to mark this threat as resolved for now. If you…

Posted a reply to help, on the site WordPress.org Forums:
Hi @mondoperle - The new version will be released in early April.

Posted a reply to Cannot link Jetpack to My Facebook page, on the site WordPress.org Forums:
Hi @danrancan - Thanks for reaching out. When I started to look into this, I…

Posted a reply to Expert Method, on the site WordPress.org Forums:
Hi @silversky99 - Before enabling Expert Mode, it's worth considering if you need it for…

Posted a reply to Cache-Control header?, on the site WordPress.org Forums:
Hi @ericr23 - Since the feed readers visit on their own schedule, there isn't anything…

Posted a reply to Unable to Resync Jetpack With New Site, on the site WordPress.org Forums:
Hi @countzeroor - Your subscribers have been moved to your self-hosted site. You can see…

Posted a reply to Bug: PHP Warning on Boolean Decrement in Jetpack Protect, on the site WordPress.org Forums:
Hi @al3ilm - Looking at the site you linked to in this thread, your site…

Posted a reply to Website will not reconnect to Jetpack, on the site WordPress.org Forums:
Hi @blazeman - Are we good to mark this one as resolved? If not, we're…

Posted a reply to Site icon shown as question mark in email, on the site WordPress.org Forums:
Hi @marco-raaphorst - Thanks for letting us know. I'm going to go ahead and mark…

Posted a reply to WordPress database error Commands out of sync, on the site WordPress.org Forums:
Hi @galbaras - I understand that the plugin deactivation process can be disruptive. Another option…

Posted a reply to setting up Wp Super Cache, on the site WordPress.org Forums:
Hi @raunhar - Is define( 'WP_CACHE', xxxxx ); set previously in your wp-config.php? Do you…

Posted a reply to Cannot add subscribers with Growth, on the site WordPress.org Forums:
Hi @hshibata - I see the ticket in our system. We'll continue the conversation on…

Posted a reply to App (ios) will not connect anymore, on the site WordPress.org Forums:
Hi @tarotcake - That sounds very frustrating! As you mention, I can confirm that Jetpack…

Posted a reply to Unable to connect my site and account to the WordPress.com, on the site WordPress.org Forums:
Hi @theworldspalette - Thanks for giving that a try. We're looking into this and will…

Posted a reply to Why IP block does not work??, on the site WordPress.org Forums:
Hi @babysenkidsnl - We are happy to help with this, but need a bit more…

Posted a reply to Some Images not showing Jetpack top posts and pages, on the site WordPress.org Forums:
Hi @inmyopinionflicks - Since you have moved to a different plugin, I am going to…

Posted a reply to errors accessing the site administration, on the site WordPress.org Forums:
Hi @almendron - I did some more investigation here and discovered that a fix for…

Posted a reply to errors accessing the site administration, on the site WordPress.org Forums:
Thanks for giving that a try. We're taking another look, but it is difficult since…

Posted a reply to errors accessing the site administration, on the site WordPress.org Forums:
Hi @almendron - We test this using another local development tool (Local) and could not…

Posted a reply to error _load_textdomain_just_in_time with `jetpack` code, on the site WordPress.org Forums:
Hi @therealgggeek - Thanks for sharing that. At this point, the next step is to…

Posted a reply to Duplicated Connection to Jetpack, on the site WordPress.org Forums:
Hi @dreamifly - Were both sites at the same URL or was there a URL…

Posted a reply to error _load_textdomain_just_in_time with `jetpack` code, on the site WordPress.org Forums:
Hi @therealgggeek - To make sure we pass along the correct info to our development…

Posted a reply to Site icon shown as question mark in email, on the site WordPress.org Forums:
Hi @marco-raaphorst - Is your email address through icloud.com?

Posted a reply to lost connection to Jetpack after migration, on the site WordPress.org Forums:
Hi @tomstaffhorst - Thanks for giving that a try. Right now, I see that https://www.kairoskriti.com…

Posted a reply to full post content to non members, on the site WordPress.org Forums:
Hi @igabc - I can certainly understand how frustrating it would be to have Jetpack…

Posted a reply to Manual subscriber addition window greyed out after adding 36 subscribers, on the site WordPress.org Forums:
Hi @joivrig - Thanks for your patience, it looks like the last import got stuck…

Posted a reply to Site icon shown as question mark in email, on the site WordPress.org Forums:
Hi @marco-raaphorst - Thanks for checking on those items. I tested this on the same…

Posted a reply to Client portal – top of the quote is missing, on the site WordPress.org Forums:
Hi @alexmetcalfe - We'll let you know once we have an update from our development…

Posted a reply to errors accessing the site administration, on the site WordPress.org Forums:
Hi @almendron - Thanks for giving that a try. I've asked our development team to…

Posted a reply to errors accessing the site administration, on the site WordPress.org Forums:
Hi @almendron - Have you added the define( 'JETPACK_DEV_DEBUG', true ); line to your site's…

Posted a reply to Jetpack “add subscribers” stalled for days, on the site WordPress.org Forums:
Hi @danimalxc - I can imagine how frustrating it must be to have this issue…

Posted a reply to Some client portal pages seem to be missing, on the site WordPress.org Forums:
Hi @alexmetcalfe - This issue can usually be resolved by refreshing (re-saving) your WordPress Permalinks.…

Posted a reply to I can’t add subscribers manually one by one or with csv., on the site WordPress.org Forums:
Hi @500x20 - Once you hit the 100 subscriber limit on our free plan, you…

Posted a reply to Jetpack “add subscribers” stalled for days, on the site WordPress.org Forums:
Hi @danimalxc - I reset the import process on our end. I then looked in…