Profiles

Posted a reply to unable to print labels due to JSON error, on the site WordPress.org Forums:
@robrem108 would you be able to open a ticket on https://woocommerce.com/my-account/contact-support/ and then also create…

Posted a reply to Possible conflict with Stripe plugin – CORS error, on the site WordPress.org Forums:
Hi @davidbaranek I spent some time debugging this issue a bit more for you today.…

Posted a reply to Buy label button not showing, on the site WordPress.org Forums:
Hi @krowchuk-dressage, can I please ask you you create a ticket at https://woocommerce.com/my-account/contact-support/ and with…

Posted a reply to text in 2nd address line causes address to be unverified, on the site WordPress.org Forums:
Hi @lisaupdike, could you perhaps provide details as to what you are using the 2nd…

Posted a reply to unable to print labels due to JSON error, on the site WordPress.org Forums:
Hi @robrem108, sorry to hear you are having issues and thanks for providing us with…

Posted a reply to !!! Unable to print USPS postage to Canada!!, on the site WordPress.org Forums:
Hi @darkstarmagick, sorry to hear about your issues. Please note that due to the Canada…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
@chprpipr @spi1199 We just release version 1.2.3 which contains the fix for First Class purchases…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
@spi1199 See my video below on how I was able to purchase First Class for…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
@spi1199 Thanks for that correction, as mentioned we have a fix for this that will…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
Hey @chprpipr, we found a bug with this and are working on a fix. The…

Posted a reply to Possible conflict with Stripe plugin – CORS error, on the site WordPress.org Forums:
Hi @davidbaranek I had a look at your beta site and I could not reproduce…

Posted a reply to Rate not found: First, on the site WordPress.org Forums:
Hi @chprpipr, sorry to hear you are experiencing issues. USPS First class is very reliant…

Posted a reply to OUNCES!, on the site WordPress.org Forums:
Hi @snoopsbme, I am letting you know that we listened to your feedback and implemented…

Posted a reply to Postage has already used custom number and package was returned to me, on the site WordPress.org Forums:
Hey @fzoid, head to the Submit a request section, select Technical support and WooCommerce Shipping…

Posted a reply to Create a second shipping label, on the site WordPress.org Forums:
Hi all, we are actively working on bringing this feature back.

Posted a reply to Payment failed: unexpected error result, on the site WordPress.org Forums:
Hey @samwisee, just following up to check if you came right and if you can…

Posted a reply to An error occurred while purchasing the label, on the site WordPress.org Forums:
Hi all, glad to hear the problem is resolved. This was likely due to some…

Posted a reply to Undefined Array Key “version”, on the site WordPress.org Forums:
Hi @purplegatefarm, this is just a warning and should not causing any issues with the…

Posted a reply to Greedy, on the site WordPress.org Forums:
Hey @cleslie577, WooCommerce Shipping does not require any subscription so your review is really a…

Posted a reply to Payment failed: unexpected error result, on the site WordPress.org Forums:
Hi @samwisee, sorry to hear you are having troubles purchasing a label. You will have…

Posted a reply to Sucks – and no option to re-purchase labels, on the site WordPress.org Forums:
Hi @womac911, thanks for laying out your workflow for us, it definitely helps us understand…

Posted a reply to Sucks – and no option to re-purchase labels, on the site WordPress.org Forums:
Hi @womac911 Sorry to hear about your experience, we are actively working on adding support…

Posted a reply to Please wait a few minutes and refresh the purchase status, on the site WordPress.org Forums:
@tonymichalski Does this happen on every label you purchase? If so, next time this happens,…

Posted a reply to OUNCES!, on the site WordPress.org Forums:
Hi @snoopsbme, Thanks for your feedback. Just so I understand correctly, you want the ability…

Posted a reply to DO NOT UPGRADE WOO “Shipping”, on the site WordPress.org Forums:
Just so you know, the developers are part of the company. As mentioned, you can…

Posted a reply to DO NOT UPGRADE WOO “Shipping”, on the site WordPress.org Forums:
Don't think it is appropriate to call the developers as holes and greedy.

Posted a reply to Unable to remove my name from Return Address, on the site WordPress.org Forums:
Hi @abbiedoobie, just letting you know that we released 1.1.5 which contains a fix for…

Posted a reply to Remove “tracking” section from Order Shipped emails, on the site WordPress.org Forums:
Just an update, we decided to rename the filter to wcshipping_include_email_tracking_info, and yes you just…

Posted a reply to Create New Label function missing, on the site WordPress.org Forums:
Hi @ctheory11, We are still working through possible solutions to bring something like this back…

Posted a reply to Remove “tracking” section from Order Shipped emails, on the site WordPress.org Forums:
Hi @drjx Unfortunately the context of the class in not done in a way that…

Posted a reply to Payment failed, error RBLKLU and HYMNCA, on the site WordPress.org Forums:
Hi @mdzaid, sorry to hear you are experiencing issues with purchasing labels. Can I please…

Posted a reply to WAIT BEFORE “UPGRADING”!, on the site WordPress.org Forums:
Hey @grangep Just a heads up that we implemented some more improvements in the latest…

Posted a reply to This is not an upgrade but a downgrade, on the site WordPress.org Forums:
Hi @jskarioki Thanks for the review and sorry to hear you feel the experience is…

Posted a reply to Addresses no longer auto-validate, on the site WordPress.org Forums:
Hey @grangep and other folks following along on this thread. We just released version 1.1.4…

Posted a reply to Unable to remove my name from Return Address, on the site WordPress.org Forums:
Hi @abbiedoobie, Sorry to hear you are experiencing issues. If I understand you correctly you…

Posted a reply to Horrible – breaks USPS shipping and forces you to pay, on the site WordPress.org Forums:
Hi @robotor, Sorry to hear about the issues you experienced. We did send out an…

Posted a reply to creating a shipping label, on the site WordPress.org Forums:
Hi @njali909, We are currently investigating solutions to bring this back very soon.

Posted a reply to Addresses no longer auto-validate, on the site WordPress.org Forums:
Hi @micasuh, thanks for the feedback, we definitely value it and are listening. I want…

Posted a reply to No USPS rates at checkout. Bad replacement of “WooCommerce Shipping & Tax”, on the site WordPress.org Forums:
Hi @robotor, sorry to hear you feel this way. We are not forcing anyone to…

Posted a reply to Conflicts with 3rd party plugins, on the site WordPress.org Forums:
Glad to hear it is now working!

Posted a reply to Mark order complete functionality not working, on the site WordPress.org Forums:
@harleec, great to hear it is working again. Regarding address validation, it is not a…

Posted a reply to Unable to set box weight for custom packages, on the site WordPress.org Forums:
Hi, just an update that since version 1.1.2 of WooCommer Shipping you can now specify…

Posted a reply to Virtual products displaying in shipping dialogs, on the site WordPress.org Forums:
Hi @grangep, we just release 1.1.3 of Woocommerce Shipping which fixes this. Please give it…

Posted a reply to International customs values incorrect, on the site WordPress.org Forums:
Hi @biopharm, we just release 1.1.3 of Woocommerce Shipping which fixes this issue. Please give…

Posted a reply to Tracking number doesn’t link to proper URL, on the site WordPress.org Forums:
Hi @signalhealth, we just released 1.1.3 which fixes this issue. Please give it a try…

Posted a reply to Conflicts with 3rd party plugins, on the site WordPress.org Forums:
Hi @mrclayton, we just released 1.1.3 of Woocommerce Shipping which should resolve the conflict issues.…

Posted a reply to Conflict with the Toolset Views Plugin, on the site WordPress.org Forums:
Hi @robertmurdock153, we just released 1.1.3 of Woocommerce Shipping which resolves some conflict issues with…

Posted a reply to this plugin interferes with amazon pay, on the site WordPress.org Forums:
Hi @raqimed, we just released 1.1.3 of Woocommerce Shipping which resolves some conflict issues. Could…