WordPress.org

Posted a reply to State Name on EXTRA INFO, on the site WordPress.org Forums:
Hi @hhelmanj I apologize that you weren't able to get this resolved via our Support…

2 weeks ago

Posted a reply to State Name on EXTRA INFO, on the site WordPress.org Forums:
Hi @hhelmanj It sounds like you're building out an email template within Klaviyo. This functionality…

2 weeks ago

Posted a reply to issue with connection, on the site WordPress.org Forums:
Thanks for sharing that, could you please create a ticket to support https://help.klaviyo.com/hc/en-us/articles/115001002272-How-to-Contact-Support We can…

3 weeks ago

Posted a reply to issue with connection, on the site WordPress.org Forums:
@jvas1704 what browser are you using? We have had multiple members here test and are…

3 weeks ago

Posted a reply to issue with connection, on the site WordPress.org Forums:
Hi @jvas1704 I went to that site and tried to reproduce the issue and wasn't…

3 weeks ago

Posted a reply to key not saving under settings, on the site WordPress.org Forums:
Hi @jvas1704 If there is a "pk_" prefix then this is a Private API key.…

1 month ago

Posted a reply to key not saving under settings, on the site WordPress.org Forums:
Hi @abossola That field takes the Public API key associated with your Klaviyo account. It…

1 month ago

Posted a reply to Revenue in flow makes no sense, on the site WordPress.org Forums:
Hi @eibihp, as this relates specifically to your Klaviyo account and not the plugin, would…

1 month ago

Posted a reply to Embedded Forms Questions!, on the site WordPress.org Forums:
Hi @eibihp Klaviyo has two widgets for adding an email signup form as you've seen…

1 month ago

Posted a reply to WordPress settings?, on the site WordPress.org Forums:
Hi @eibihp The "disable configuration warning" setting allows you to hide the notification that warns…

2 months ago

Posted a reply to WordPress settings?, on the site WordPress.org Forums:
Hi @eibihp To remove the checkbox at checkout you can remove the List ID from…

2 months ago

Posted a reply to Dependency not available, on the site WordPress.org Forums:
Hi @eibihp Thanks for following up. Taking a look at your site again, it doesn't…

2 months ago

Posted a reply to Dependency not available, on the site WordPress.org Forums:
Hi @eibihp Thank you for that additional information. I notice that you're using the WP…

2 months ago

Posted a reply to Dependency not available, on the site WordPress.org Forums:
Hi @eibihp Can you please provide some additional context? Where are you seeing this issue?…

2 months ago

Posted a reply to Order Data for WooCommerce integration with Klaviyo, on the site WordPress.org Forums:
Hi @ivanskmkd If you're sending these emails through Klaviyo I'd recommend working with our Support…

2 months ago

Posted a reply to Issue on checkout page, on the site WordPress.org Forums:
Hey, yes we would be happy to help, as this is account specific, would you…

2 months ago

Posted a reply to Creating dynamic Coupons, on the site WordPress.org Forums:
Hi @ttousif Thanks for reaching out. Klaviyo doesn't currently support dynamic coupons with Woocommerce. You…

2 months ago

Posted a reply to Relocating the checkbox in checkout, on the site WordPress.org Forums:
Hi @rhansen90 Thanks for reaching out. Klaviyo's plugin uses the 'woocommerce_after_checkout_billing_form' hook to add the…

2 months ago

Posted a reply to Compatibility issues causing a mess., on the site WordPress.org Forums:
Hi @mvincik Since we haven't heard from you I'm going to mark this topic as…

3 months ago

Posted a reply to Not working with recent update, on the site WordPress.org Forums:
Hi @crammy90 Since we haven't heard back from you I'm going to mark this topic…

3 months ago

Posted a reply to Compatibility issues causing a mess., on the site WordPress.org Forums:
Hi @mvincik Thanks so much for following up. The logic utilized to send an Abandoned…

3 months ago

Posted a reply to Not working with recent update, on the site WordPress.org Forums:
Hi @crammy90 If you haven't already can you please reach out to our Support Team…

3 months ago

Posted a reply to Compatibility issues causing a mess., on the site WordPress.org Forums:
Hey @mvincik we would be happy to take a look. As we will need to…

3 months ago

Posted a reply to Klaviyo installation failing, on the site WordPress.org Forums:
Hi @toyopia I hope you were able to get this sorted. I'm going to mark…

3 months ago

Posted a reply to Checkbox, on the site WordPress.org Forums:
Hi @authorbruce Thanks for reaching out. There is not currently an option in the plugin…

3 months ago

Posted a reply to Woocommerce 4.0 support please, on the site WordPress.org Forums:
Hi @kiscsiszu This plugin has been tested up to and including the most recent versions…

4 months ago

Posted a reply to Woo-commerce customer details are not syncing, on the site WordPress.org Forums:
Hi @sidupandyes There are no plans to add that feature to the Woocommerce integration and…

4 months ago

Posted a reply to Woo-commerce customer details are not syncing, on the site WordPress.org Forums:
Hi @sidupandyes, Klaviyo's plugin will not automatically update a profile in Klaviyo when the corresponding…

4 months ago

Posted a reply to Klaviyo installation failing, on the site WordPress.org Forums:
Hi, Thanks so much for reaching out. Klaviyo's older plugin versions (<= 2.0.7) were managed…

4 months ago

Posted a reply to Klaviyo without woocommerce integration, on the site WordPress.org Forums:
Hi @erinhbh Klaviyo's WordPress plugin works without Woocommerce. You can install and activate the plugin…

5 months ago

Posted a reply to Experiencing Issues, on the site WordPress.org Forums:
Hi @nikosff we're sorry you're having an issue connecting, could you please reach out to…

6 months ago

Posted a reply to Klaviyo slowing down website speed, on the site WordPress.org Forums:
Hi Yann, Thanks so much for your patience and apologies for the delay in response.…

6 months ago

Posted a reply to shortcode, on the site WordPress.org Forums:
Hi Mike, Thanks for following up. Klaviyo is already capturing email addresses on the checkout…

6 months ago

Posted a reply to Slash added before ” ‘ ” to the subscribe to newsletter message, on the site WordPress.org Forums:
Hi David, This has been resolved in version 2.1.6. Thanks again for your patience and…

6 months ago

Posted a reply to Slash added before ” ‘ ” to the subscribe to newsletter message, on the site WordPress.org Forums:
Hi David, Thanks so much for bringing this to our attention. Yes, we can certainly…

6 months ago

Posted a reply to shortcode, on the site WordPress.org Forums:
Hi Mike, sorry for the delayed response. Could you provide more detail on that functionality…

6 months ago

Posted a reply to Adding custom event properties for out-of-the-box metrics, on the site WordPress.org Forums:
Hi, This is actually done via our app side integration and not done via the…

6 months ago

Posted a reply to Plugin Error, on the site WordPress.org Forums:
Hi @khalidmohammad, I'm glad this is resolved. If you wouldn't mind sharing the specific details…

9 months ago

Posted a reply to Plugin Error, on the site WordPress.org Forums:
Hi @emaillo, Thank you for the follow-up, this is very helpful. We'll make sure to…

9 months ago

Posted a reply to Plugin Error, on the site WordPress.org Forums:
Hi @emaillo, This is a separate issue from the OP's message. Regarding your first message,…

9 months ago