WordPress.org

Posted a reply to Move the Checkout opt-in checkbox, on the site WordPress.org Forums:
Hi @rmdglasgow Thank you for the additional feedback. Yes, you're right that the consent checkboxes…

2 weeks ago

Posted a reply to Move the Checkout opt-in checkbox, on the site WordPress.org Forums:
Hi @ibby Without the specific error message I can only speculate on the issue here…

2 weeks ago

Posted a reply to Sign up form not working on checkout page, on the site WordPress.org Forums:
Hi @abossola We've released a new version of the plugin (2.4.1) which resolves the javascript…

1 month ago

Posted a reply to Sign up form not working on checkout page, on the site WordPress.org Forums:
Hi @abossola Apologies that your support experience has not been better streamlined. I will need…

1 month ago

Posted a reply to Sign up form not working on checkout page, on the site WordPress.org Forums:
Hi @abossola Can you please provide me with the ticket number of your support request?…

1 month ago

Posted a reply to Sign up form not working on checkout page, on the site WordPress.org Forums:
Hi @abossola I would recommend reaching out to our Support Team for this issue as…

1 month ago

Posted a reply to PayPal express email capture, on the site WordPress.org Forums:
Hi @discountsales365 Can you please clarify, are you referring to the PayPal payment method as…

1 month ago

Posted a reply to Klaviyo checkbox newsletter subscribe new account register form, on the site WordPress.org Forums:
Hi @stuartrobinson Thanks for reaching out. Are you referring to the default WP registration form…

1 month ago

Posted a reply to Klaviyo flagged by Google Page Speed Insights and Slowing Down Site, on the site WordPress.org Forums:
Hi @elisagilis This javascript is loaded asynchronously, meaning it will not block other aspects of…

2 months ago

Posted a reply to Signup Form working everywhere but Checkout page, on the site WordPress.org Forums:
Hi @elisagilis Klaviyo's plugin intentionally omits klaviyo.js (the code responsible for rendering Klaviyo's built-in signup…

2 months ago

Posted a reply to Integrate new checkout field, on the site WordPress.org Forums:
Hi @maxdkc Thanks so much for reaching out. Klaviyo's plugin does support collecting birthdays when…

2 months ago

Posted a reply to Poor performance, on the site WordPress.org Forums:
Hi @damojay I apologize that you weren't getting the answers you needed in the time…

3 months ago

Posted a reply to Poor performance, on the site WordPress.org Forums:
Hi @damojay Sorry to hear you haven't had a good experience with our plugin. We…

3 months ago

Posted a reply to Problem syncing historical order data, on the site WordPress.org Forums:
Hi @lfalvaz Please reach out to our Support Team to troubleshoot this issue as it…

3 months ago

Posted a reply to Blocksy companion incompatiblity, on the site WordPress.org Forums:
Hi @lfalvaz Thanks for following up with the additional information. Please let us know if…

3 months ago

Posted a reply to Blocksy companion incompatiblity, on the site WordPress.org Forums:
Hi @lfalvaz That would be great if you could provide access. I'm unable to re-create…

3 months ago

Posted a reply to Blocksy companion incompatiblity, on the site WordPress.org Forums:
Hi @lfalvaz Thanks for providing the stack trace. We may follow up if we need…

3 months ago

Posted a reply to Integrate new checkout field, on the site WordPress.org Forums:
Hi @franciscovillen Thanks for reaching out. We do not currently have a filter or action…

3 months ago

Posted a reply to klaviyo plugin throwing warnings in console/inspect, on the site WordPress.org Forums:
Hi @onlyshawn Thanks for the additional information, I'm able to recreate. This is a warning…

3 months ago

Posted a reply to klaviyo plugin throwing warnings in console/inspect, on the site WordPress.org Forums:
Hi @onlyshawn Can you please provide specific instructions to recreate this error? Are you seeing…

3 months ago

Posted a reply to Issue in Placed Order Event, on the site WordPress.org Forums:
Hi @shivam0105, Our support team will be able to help you out better with this,…

3 months ago

Posted a reply to Bad localisation process, on the site WordPress.org Forums:
Hi @tdechangy Thanks bringing these issues to our attention, we are always looking for ways…

4 months ago

Posted a reply to Option to hide newsletter checkbox for existing Klaviyo profiles, on the site WordPress.org Forums:
Hi @bowenac Thanks so much for reaching out. We can add this as a feature…

5 months ago

Posted a reply to Missing “Viewed Product” events, on the site WordPress.org Forums:
Hi @frankyw We will absolutely review our plugin's description, this can certainly be improved to…

5 months ago

Posted a reply to Missing “Viewed Product” events, on the site WordPress.org Forums:
Hi @frankyw We really appreciate the feedback you've provided here. Klaviyo's plugin does inject the…

5 months ago

Posted a reply to Query Regarding Klaviyo “Placed Order” event, on the site WordPress.org Forums:
Hi @shivam0105 Sadly, Klaviyo's integration does not support adjusting the status for which Fulfilled Order…

5 months ago

Posted a reply to Query Regarding Klaviyo “Placed Order” event, on the site WordPress.org Forums:
Hi @shivam0105 Thanks for the concise questions, this is very helpful. 1. This can be…

6 months ago

Posted a reply to Add a checkbox linked to Klaviyo in woocommerce checkout, on the site WordPress.org Forums:
Hi @baneuo Apologies for the delay in responding. Klaviyo uses the "woocommerce_after_checkout_billing_form" action to add…

6 months ago

Posted a reply to Abandon cart emails are sent even if the customer has ordered, on the site WordPress.org Forums:
Hi @damspirits Thanks for reaching out. A 10 minute delay is a very short amount…

7 months ago

Posted a reply to Add Option to Exclude Klaviyo Analytics in Certain Post Types, on the site WordPress.org Forums:
Hi @carlosonweb Thanks so much for this suggestion, we will add this as a feature…

7 months ago

Posted a reply to Elementor Maintenance Mode Doesn’t Work, on the site WordPress.org Forums:
Hi @authorbruce Can you please paste your Woocommerce System Status Report? This is the first…

7 months ago

Posted a reply to Parse error for use function PatchworkCallReroutingvalidate;, on the site WordPress.org Forums:
Hi @annabfpm we have released v2.3.4 which you should be able to install that will…

8 months ago

Posted a reply to Parse error for use function PatchworkCallReroutingvalidate;, on the site WordPress.org Forums:
Hi @annabfpm thank you for reaching out about this - we will have a patch…

8 months ago

Posted a reply to Issue saving settings in multi-site, on the site WordPress.org Forums:
Hey @dencreativeltd sorry for the late response - we don't support multisite (multi-networks) for wordpress…

8 months ago

Posted a reply to WordPress + Klaviyo, on the site WordPress.org Forums:
Hi @evieyo, We do integrate with WordPress and will automatically insert our tracking snippet into…

8 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @workconduitmktg Sorry for the confusion, this issue is unrelated to the fix released in…

8 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @workconduitmktg Apologies for the inconvenience. If you upgrade to version 2.3.1 this issue is…

8 months ago

Posted a reply to 2.3.0 update caused fatal error, on the site WordPress.org Forums:
Hi @michaelhubbard We have released a fix that should take care of the issue you…

8 months ago

Posted a reply to 2.3.0 fatal error, on the site WordPress.org Forums:
Hi @mtonk - we will be releasing v2.3.1 which will make sure you don't need…

8 months ago

Posted a reply to 2.3.0 fatal error, on the site WordPress.org Forums:
Hi @mtonk, The is_checkout() function is a WooCommerce function which would explain the fatal error…

8 months ago

Posted a reply to 2.3.0 update caused fatal error, on the site WordPress.org Forums:
Hi @michaelhubbard, Can you share the WordPress and WooCommerce version you are on? Best Klaviyo

8 months ago