WordPress.org

Posted a reply to Poor performance, on the site WordPress.org Forums:
Hi @damojay Sorry to hear you haven't had a good experience with our plugin. We…

10 mins ago

Posted a reply to Problem syncing historical order data, on the site WordPress.org Forums:
Hi @lfalvaz Please reach out to our Support Team to troubleshoot this issue as it…

1 week ago

Posted a reply to Blocksy companion incompatiblity, on the site WordPress.org Forums:
Hi @lfalvaz Thanks for following up with the additional information. Please let us know if…

1 week ago

Posted a reply to Blocksy companion incompatiblity, on the site WordPress.org Forums:
Hi @lfalvaz That would be great if you could provide access. I'm unable to re-create…

2 weeks ago

Posted a reply to Blocksy companion incompatiblity, on the site WordPress.org Forums:
Hi @lfalvaz Thanks for providing the stack trace. We may follow up if we need…

2 weeks ago

Posted a reply to Integrate new checkout field, on the site WordPress.org Forums:
Hi @franciscovillen Thanks for reaching out. We do not currently have a filter or action…

2 weeks ago

Posted a reply to klaviyo plugin throwing warnings in console/inspect, on the site WordPress.org Forums:
Hi @onlyshawn Thanks for the additional information, I'm able to recreate. This is a warning…

3 weeks ago

Posted a reply to klaviyo plugin throwing warnings in console/inspect, on the site WordPress.org Forums:
Hi @onlyshawn Can you please provide specific instructions to recreate this error? Are you seeing…

3 weeks ago

Posted a reply to Issue in Placed Order Event, on the site WordPress.org Forums:
Hi @shivam0105, Our support team will be able to help you out better with this,…

3 weeks ago

Posted a reply to Bad localisation process, on the site WordPress.org Forums:
Hi @tdechangy Thanks bringing these issues to our attention, we are always looking for ways…

2 months ago

Posted a reply to Option to hide newsletter checkbox for existing Klaviyo profiles, on the site WordPress.org Forums:
Hi @bowenac Thanks so much for reaching out. We can add this as a feature…

2 months ago

Posted a reply to Missing “Viewed Product” events, on the site WordPress.org Forums:
Hi @frankyw We will absolutely review our plugin's description, this can certainly be improved to…

2 months ago

Posted a reply to Missing “Viewed Product” events, on the site WordPress.org Forums:
Hi @frankyw We really appreciate the feedback you've provided here. Klaviyo's plugin does inject the…

2 months ago

Posted a reply to Query Regarding Klaviyo “Placed Order” event, on the site WordPress.org Forums:
Hi @shivam0105 Sadly, Klaviyo's integration does not support adjusting the status for which Fulfilled Order…

3 months ago

Posted a reply to Query Regarding Klaviyo “Placed Order” event, on the site WordPress.org Forums:
Hi @shivam0105 Thanks for the concise questions, this is very helpful. 1. This can be…

3 months ago

Posted a reply to Add a checkbox linked to Klaviyo in woocommerce checkout, on the site WordPress.org Forums:
Hi @baneuo Apologies for the delay in responding. Klaviyo uses the "woocommerce_after_checkout_billing_form" action to add…

4 months ago

Posted a reply to Abandon cart emails are sent even if the customer has ordered, on the site WordPress.org Forums:
Hi @damspirits Thanks for reaching out. A 10 minute delay is a very short amount…

4 months ago

Posted a reply to Add Option to Exclude Klaviyo Analytics in Certain Post Types, on the site WordPress.org Forums:
Hi @carlosonweb Thanks so much for this suggestion, we will add this as a feature…

4 months ago

Posted a reply to Elementor Maintenance Mode Doesn’t Work, on the site WordPress.org Forums:
Hi @authorbruce Can you please paste your Woocommerce System Status Report? This is the first…

4 months ago

Posted a reply to Parse error for use function PatchworkCallReroutingvalidate;, on the site WordPress.org Forums:
Hi @annabfpm we have released v2.3.4 which you should be able to install that will…

5 months ago

Posted a reply to Parse error for use function PatchworkCallReroutingvalidate;, on the site WordPress.org Forums:
Hi @annabfpm thank you for reaching out about this - we will have a patch…

5 months ago

Posted a reply to Issue saving settings in multi-site, on the site WordPress.org Forums:
Hey @dencreativeltd sorry for the late response - we don't support multisite (multi-networks) for wordpress…

5 months ago

Posted a reply to WordPress + Klaviyo, on the site WordPress.org Forums:
Hi @evieyo, We do integrate with WordPress and will automatically insert our tracking snippet into…

5 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @workconduitmktg Sorry for the confusion, this issue is unrelated to the fix released in…

6 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @workconduitmktg Apologies for the inconvenience. If you upgrade to version 2.3.1 this issue is…

6 months ago

Posted a reply to 2.3.0 update caused fatal error, on the site WordPress.org Forums:
Hi @michaelhubbard We have released a fix that should take care of the issue you…

6 months ago

Posted a reply to 2.3.0 fatal error, on the site WordPress.org Forums:
Hi @mtonk - we will be releasing v2.3.1 which will make sure you don't need…

6 months ago

Posted a reply to 2.3.0 fatal error, on the site WordPress.org Forums:
Hi @mtonk, The is_checkout() function is a WooCommerce function which would explain the fatal error…

6 months ago

Posted a reply to 2.3.0 update caused fatal error, on the site WordPress.org Forums:
Hi @michaelhubbard, Can you share the WordPress and WooCommerce version you are on? Best Klaviyo

6 months ago

Posted a reply to 2.3.0 fatal error, on the site WordPress.org Forums:
Hi @mtonk , Can you share the WordPress and WooCommerce version you are on? Best,…

6 months ago

Posted a reply to register_rest_route permission_callback argument, on the site WordPress.org Forums:
Hi @davidlongftc We will be releasing an update to the plugin this week. In the…

6 months ago

Posted a reply to key not saving under settings, on the site WordPress.org Forums:
Hi @beebop666 As noted in previous responses for this thread, please ensure you are using…

6 months ago

Posted a reply to register_rest_route permission_callback argument, on the site WordPress.org Forums:
Hi Carlos, Thank you for reaching out, we are aware of this and will be…

6 months ago

Posted a reply to Error Showing on Website, on the site WordPress.org Forums:
Hi @loniashoes Thanks for your patience. Version 2.2.5 should now be available for update and…

6 months ago

Posted a reply to Error Showing on Website, on the site WordPress.org Forums:
Hi @loniashoes Thanks so much for bringing this to our attention. We will resolve this…

6 months ago

Posted a reply to The form is not showing up on a page when logged out from admin, on the site WordPress.org Forums:
Hi @assie It looks like you're also using WP Rocket on your site. Some of…

6 months ago

Posted a reply to key not saving under settings, on the site WordPress.org Forums:
@baamodt we should be able to help out with email support here, could you follow…

7 months ago

Posted a reply to key not saving under settings, on the site WordPress.org Forums:
Hi @baamodt if you're using the 6 character key inside your Klaviyo account found here:…

7 months ago

Posted a reply to Klaviyo harm a lot the pages loading time, on the site WordPress.org Forums:
Hi @zenkius thanks for writing in on this - would you mind opening a support…

7 months ago

Posted a reply to State Name on EXTRA INFO, on the site WordPress.org Forums:
Hi @hhelmanj I apologize that you weren't able to get this resolved via our Support…

7 months ago