Profiles

Posted a reply to pay in 3 parts price stated does not change with variations, on the site WordPress.org Forums:
Hi @mattheus , Any feedback or further support needed prior to closing this thread?

Posted a reply to How to set Klarna orders with failed payments to “failed”?, on the site WordPress.org Forums:
Hi @robertrosanke , We want to make the plugin as good as it can be…

Posted a reply to Warning: Klarna Kassan is not available, on the site WordPress.org Forums:
Hi @mdnazmulislamnil , More information is needed to debug. Please contact Klarna merchant support at…

Posted a reply to Checkout Block-based support, on the site WordPress.org Forums:
Hi again @nikov , v3.9.0 was released 2025-Jan-14 with a fix for this: "Fix -…

Posted a reply to pay in 3 parts price stated does not change with variations, on the site WordPress.org Forums:
Hi @mattheus , please share feedback from testing with the Storefront theme when time permits.…

Posted a reply to Site does not stop to reload! Why?, on the site WordPress.org Forums:
Thank you @swift212 for the additional information in your previous comment. We were able to…

Posted a reply to Site does not stop to reload! Why?, on the site WordPress.org Forums:
@swift212 , Could you please provide more details about the issue so we can better…

Posted a reply to Action for multicurrency, on the site WordPress.org Forums:
Hi @giannisdigitup , To support multiple currencies for Klarna payments within one shop, you'll need…

Posted a reply to pay in 3 parts price stated does not change with variations, on the site WordPress.org Forums:
Hi @mattheus , When a product variant is changed, the plugin should refresh the Klarna…

Posted a reply to Klarna checkout is redirect with checkout_incomplete status, on the site WordPress.org Forums:
Closing, per above comment

Posted a reply to Can’t disable certain payment options, on the site WordPress.org Forums:
Closing, per above comment

Posted a reply to Klarna Onsite Messaging Disappeared on Product Page, on the site WordPress.org Forums:
Closing per above comment

Posted a reply to Klarna checkout is redirect with checkout_incomplete status, on the site WordPress.org Forums:
Hi @indragrg , More information (i.e. Klarna order_id and timeframe of the order) would be…

Posted a reply to Klarna Onsite Messaging Disappeared on Product Page, on the site WordPress.org Forums:
Hi again @b4zman , Glad we were able to help and make some progress! Re:…

Posted a reply to Klarna Onsite Messaging Disappeared on Product Page, on the site WordPress.org Forums:
Hi @b4zman , In latest plugin versions, for on-site messaging, your Klarna merchant account's Client…

Posted a reply to error, on the site WordPress.org Forums:
Closing this thread, as similar / related thread also closed: https://wordpress.org/support/topic/bad-value-order_lines0-total_tax_amount/

Posted a reply to Orders Stuck as Pending Payment, on the site WordPress.org Forums:
Closing this thread, as covered by above comment & documentation, but also note related thread:…

Posted a reply to Checkout Block-based support, on the site WordPress.org Forums:
Hi @nikov , version 3.8.3 was released 2024-Nov-12, which hopefully includes a fix for this…

Posted a reply to Klarna not capturing order, on the site WordPress.org Forums:
hi @ryaneasitilll , yes, confirmed. When the Woo orders is set to Completed status, the…

Posted a reply to PHP Fatal Error related to Klarna Plugin, when running PHP script from console, on the site WordPress.org Forums:
Note: the plugin described in this thread is the Klarna for WooCommerce plugin, NOT the…

Posted a reply to payment not working, on the site WordPress.org Forums:
Hi @rokeyfx , Klarna logs show 12 occurrences of log.message='Bad request with status 405 ' ~ 2024-Nov-25 for your shop, but…

Posted a reply to WPML problem, on the site WordPress.org Forums:
closing per v3.8.3 release mentioned in previous comment, but if further support is needed, please…

Posted a reply to Cancelled orders, on the site WordPress.org Forums:
closing this thread, as support to be communicated via Klarna support

Posted a reply to Bad value: order_lines[0].total_tax_amount, on the site WordPress.org Forums:
Closing this support thread, as the BAD_VALUE errors for this shop (on create_session) were mainly…

Posted a reply to Klarna not capturing order, on the site WordPress.org Forums:
Hi @ryaneasitilll , The trigger to capture the Klarna order is when the WooCommerce order…

Posted a reply to On site messaging not showing on cart and product pages, on the site WordPress.org Forums:
thank you for the reply @giannisdigitup but it isn't enough for us to determine yet…

Posted a reply to [Klarna for WooCommerce] On site messaging not showing on cart and product pages, on the site WordPress.org Forums:
If you have the previous On-site messaging plugin as a standalone plugin, that can be…

Posted a reply to On site messaging not showing on cart and product pages, on the site WordPress.org Forums:
Hi @giannisdigitup , Currently on the same product page (as your previously provided screen shot),…

Posted a reply to Cancelled orders, on the site WordPress.org Forums:
Hi @viter33 , More information is needed to debug, particularly impacted order ids (with timestamps),…

Posted a reply to Cancelled orders, on the site WordPress.org Forums:
Hi @viter33 , If the customer starts the Klarna place order process (opens the Klarna…

Posted a reply to On site messaging not showing on cart and product pages, on the site WordPress.org Forums:
The plugin code should add the data-key via code [https://github.com/krokedil/klarna-onsite-messaging-for-woocommerce/blob/d9562ad79c64b5e5e8383a3085769937f7316ca7/includes/klarna-onsite-messaging-functions.php#L321] (based on your screen shots)…

Posted a reply to errors, on the site WordPress.org Forums:
Klarna supports testing in a non-production environment (playground); playground test credentials are free and automated…

Posted a reply to On site messaging not showing on cart and product pages, on the site WordPress.org Forums:
While I don't get the data-key is missing error (in Chrome incognito window) I do…

Posted a reply to Hide Klarna Express Checkout button from Checkout Page, on the site WordPress.org Forums:
Confirmed per above that contents within the Klarna Checkout container is controlled by Klarna Checkout…

Posted a reply to On-site Messaging Not Displaying, on the site WordPress.org Forums:
closing per above comment

Posted a reply to WPML problem, on the site WordPress.org Forums:
v3.8.3 was released 2024-Nov-12 with: "Tweak - If the locale is modified, the existing session…

Posted a reply to [19-Sep-2024 04:19:41 UTC] PHP Warning: Undefined array key “lv”, on the site WordPress.org Forums:
Closing, as fixed in v3.8.3 (released 2024-Nov-12) per: https://github.com/krokedil/klarna-payments-for-woocommerce/blob/24c3a997ca6892344a517149d210f5a24b62cdd1/classes/class-wc-gateway-klarna-payments.php#L236C6-L236C73

Posted a reply to Hook kp_wc_authorization causing regular failed scheduled actions, on the site WordPress.org Forums:
Closing per above comment

Posted a reply to Switzerland, on the site WordPress.org Forums:
Closing per above comment.

Posted a reply to On-site Messaging Not Displaying, on the site WordPress.org Forums:
Hi @sarahrea , Checkout pages don't commonly have on-site messaging, so that may be something…

Posted a reply to Checkout payment method label default, on the site WordPress.org Forums:
closing per previous comment

Posted a reply to Klarna Express Checkout Button Active for Out-of-Stock Products, on the site WordPress.org Forums:
FYI: "[KEC] The Klarna Express Checkout ("KEC") button will now be hidden on a variable…

Posted a reply to Checkout payment method label default, on the site WordPress.org Forums:
@mirkolofio - please note: https://docs.krokedil.com/klarna-payments-for-woocommerce/troubleshooting/faq/#can-i-change-the-name-andor-description

Posted a reply to Relocate Express Checkout button and change button theme to outlined, on the site WordPress.org Forums:
Happy to share that the Outlined theme for the Express checkout [https://docs.klarna.com/conversion-boosters/express-checkout/additional-resources/button-styling/#theme-outlined-theme] is available now…

Posted a reply to Can’t disable certain payment options, on the site WordPress.org Forums:
Hi again @35mmd , Also worth noting that merchants get paid out for the full…

Posted a reply to Can’t disable certain payment options, on the site WordPress.org Forums:
Hi @35mmd , The payment methods are controlled by Klarna, and are not controlled or…

Posted a reply to Internal server error, on the site WordPress.org Forums:
Closing as no recent information per previous request, but if further support is needed, please…

Posted a reply to Klarna calculator on product page, on the site WordPress.org Forums:
Closing per answer above. If further support is needed, please let us know.