Posted a reply to [Paid Memberships Pro - MailPoet Add On] Works Perfectly and as expected, on the site WordPress.org Forums:
Thank you very much for your kind words and positive review of the MailPoet Integration…

Posted a reply to Bought Plus Version and never got the product! Worst support ever had., on the site WordPress.org Forums:
Hi @chun2005 I'm Kim Coleman a co-founder at Paid Memberships Pro. I am following up…

Posted a reply to force old and new users display name to nickname, on the site WordPress.org Forums:
Hi @haribonda , Here's the code for just first name: https://gist.github.com/kimcoleman/613b90e6ff2b092318eed48c5b6c04bf Once that's code is…

Posted a reply to Automatic update, on the site WordPress.org Forums:
Hi there, Can you share what registration system (WordPress core or a plugin) you are…

Posted a reply to Sync avatar to Buddypress Profile picture, on the site WordPress.org Forums:
Hi @benimator, I tweaked Ron's recipe in that reply to work with Basic User Avatars.…

Posted a reply to pre purchase question, on the site WordPress.org Forums:
Hi @webdevmelb - super long getting back to you but here is an option for…

Posted a reply to If Last Name field is empty, but First Name is filled, on the site WordPress.org Forums:
Here's some code to do just a first name as display name: https://gist.github.com/kimcoleman/613b90e6ff2b092318eed48c5b6c04bf

Posted a reply to automatic update, on the site WordPress.org Forums:
In my test with WooCommerce just now, =the user created at checkout does indeed have…

Posted a reply to Don’t believe the money back guarantee, on the site WordPress.org Forums:
Hello @sportsam05, Please reach out on our contact form so that we can review your…

Posted a reply to Fatal PHP error, on the site WordPress.org Forums:
Sorry for the issue you've run into. Thanks for the heads up on this. We…

Posted a reply to Your refund policy, on the site WordPress.org Forums:
Hello, We do not have this tactic at all. I process refunds as quickly as…

Posted a reply to [Paid Memberships Pro] Rejecting the License Number Issued by PMPro, on the site WordPress.org Forums:
This is a public support page – our member support is provided through the website…

Posted a reply to Rejecting the License Number Issued by PMPro, on the site WordPress.org Forums:
Hi @kcalkmc, I apologize for the issue with your key. Will you please reach out…

Posted a reply to WP functions get_avatar and get_avatar_url not properly supported, on the site WordPress.org Forums:
Hi @spencersronline We want to support both of these methods to retrieve the filtered Avatar.…

Posted a reply to Latest version 1.2 has issues, on the site WordPress.org Forums:
Hi there, I just ran a test with the latest version of the plugin and…

Posted a reply to Make your first name like display name, on the site WordPress.org Forums:
Hi there, This is possible using the ffl_display_name_order filter in the plugin. Here is an…

Posted a reply to Instead of First + Last Name, just the First Name, on the site WordPress.org Forums:
Hi there, This is possible using the ffl_display_name_order filter in the plugin. Here is an…

Posted a reply to ‘Update Existing Users’ works, but not new registrations, on the site WordPress.org Forums:
Hi there, Can you share what registration system (WordPress core or a plugin) you are…

Posted a reply to Does not upload from the front-end, on the site WordPress.org Forums:
Hey @robertherold, For a file type field to upload via a form in this way…

Posted a reply to possibly uncompatible with Woocommerce 4.0, on the site WordPress.org Forums:
Our WooCommerce Integration update was just released today with declared support for WC v4.0+. Thank…

Posted a reply to Force First and Last Name, on the site WordPress.org Forums:
Hello @amlouis, I just tested this on a local site and did not have any…

Posted a reply to Custom Dimensions for Paid Memberships Pro, on the site WordPress.org Forums:
Hi Jeff, Excellent - thank you for testing. I think the only thing that is…

Posted a reply to Duplicate Free Orders, each with unique code (potential for Denial of Service), on the site WordPress.org Forums:
We have a few options to restrict a member from checking out for their same…

Posted a reply to They send spam, on the site WordPress.org Forums:
I apologize if you have received an unexpected message. If you have created an account…

Posted a reply to Good plugin and support, on the site WordPress.org Forums:
Thank you for your honest and positive assessment of our plugin. I am very glad…

Posted a reply to Great support, on the site WordPress.org Forums:
Very happy that you are having a positive experience with PMPro. Thank you for sharing…

Posted a reply to Going the extra mile…, on the site WordPress.org Forums:
Thank you for the kind words - you truly hit the nail on the head…

Posted a reply to PMPro BuddyPress Addon Redirecting all Private Messages from Non-Subscribers., on the site WordPress.org Forums:
We provide support for the BuddyPress Integration Add On on our member support forums. This…

Posted a reply to Manual Order Membership Level Assignment, on the site WordPress.org Forums:
If the above doesn't resolve your issue please share a reply below. I'm going to…

Posted a reply to Gutenberg issues?, on the site WordPress.org Forums:
Thank you for letting us know about these issues. I will make a note to…

Posted a reply to Gutenberg issues?, on the site WordPress.org Forums:
The Memberships > Dashboard and Memberships > Reports pages are only designed to support meta…

Posted a reply to Manual Order Membership Level Assignment, on the site WordPress.org Forums:
If you need to create a membership and order in one step, please check out…

Posted a reply to Wasted Money on this one with SLOW support, on the site WordPress.org Forums:
I apologize for the experience you had with our plugin and support. We are looking…

Posted a reply to Super hot plugin!, on the site WordPress.org Forums:
You're very welcome - I am happy things are working well for your project and…

Posted a reply to Love this plugin team, on the site WordPress.org Forums:
What a great boost to hear this - thank you so much for sharing.

Posted a reply to Went above and beyond on support, on the site WordPress.org Forums:
I have passed on your note to Theuns and he was delighted to receive this…

Posted a reply to Great customer support, on the site WordPress.org Forums:
Thank you for sharing your experience. Ansie was very happy to get this public callout.…

Posted a reply to So many possibilities!, on the site WordPress.org Forums:
Thank you for sharing your positive experience. We hope we can continue to deliver 5-star…

Posted a reply to A great membership plugin!, on the site WordPress.org Forums:
Super happy to hear that things are going well with your PMPro site. We are…

Posted a reply to Solid membership plugin, on the site WordPress.org Forums:
Thank you for sharing this assessment of our plugin and team. We are very glad…