Profiles

Posted a reply to Mailchimp option in the edit account page not translated, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Deleting database tables, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Embedded Opt in Box at Checkout Not Showing, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Names from WooCommerce pulling into mailchimp audience incorrectly., on the site WordPress.org Forums:
Hi @archatrak, Thank you for reaching out. We haven’t received any other reports of this…

Posted a reply to PHP Warning: Undefined array key “path”, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Customer shows as subscribed even if they did not click checkboxq, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Images are not showing in Mailchimp, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to “Subscribe to our newsletter” not checked by default, on the site WordPress.org Forums:
Glad to hear that fixed the issue @jpnl! If anything else pops up, don't hesitate…

Posted a reply to Embedded Opt in Box at Checkout Not Showing, on the site WordPress.org Forums:
@rayjohnson28 for now, please enable the remote diagnostics from the setting tab so we can…

Posted a reply to “Subscribe to our newsletter” not checked by default, on the site WordPress.org Forums:
Hi @jpnl, that's odd. It sounds like there may be a conflict with your theme…

Posted a reply to Wocommerce purchase not triggering the MailChimp automated journey, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to All contacts got sent to Mailchimp, even those that didn’t subscribe, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Unable to enable the Support – Remote Diagnostics option, on the site WordPress.org Forums:
Glad to hear that fixed the issue @websavers! If anything else pops up, don't hesitate…

Posted a reply to errors Trying to access array offset on value of type bool, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to PHP Deprecated, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Critical error on website, on the site WordPress.org Forums:
Hi @laurauber, it sounds like you may have a plugin or theme conflict somewhere if…

Posted a reply to Initial Sync Issues, on the site WordPress.org Forums:
Hi @lyk-1, 5.0 was a major release for us and you can review the changleog…

Posted a reply to Remove subscribe status in order email, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Mailchimp creating empty products?, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Mailchimp for WooCommerce traffic source, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Cart is slow – “mailchimp is ready, keeps the cart stuck waiting”, on the site WordPress.org Forums:
Hi @jordanmunk, we're going to close out this ticket for now since it's been a…

Posted a reply to Unable to enable the Support – Remote Diagnostics option, on the site WordPress.org Forums:
Hi @websavers, thanks for your patience. We just wanted to check back with you to…

Posted a reply to Only Optout, no optin default., on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Stuck on Review sync settings, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to Not working after update, on the site WordPress.org Forums:
Hi @jami23, thanks for reaching out. That's a bit of a head scratcher with your…

Posted a reply to Sync Issues and Support is Useless, on the site WordPress.org Forums:
Hi @sunnydhain1, we're going to close out this ticket for now since it's been a…

Posted a reply to Stuck on Review sync settings, on the site WordPress.org Forums:
Hi @michaelparak, we just wanted to check back with you to see if this was…

Posted a reply to Questions Regarding MC for WooCommerce Plugin Functionality, on the site WordPress.org Forums:
Hi @rokaklih, glad to hear that everything was clarified! If anything else pops up, don't…

Posted a reply to Cart is slow – “mailchimp is ready, keeps the cart stuck waiting”, on the site WordPress.org Forums:
Hi @jordanmunk, sorry to hear you're having some performance issues with the Mailchimp WooCommerce plugin.…

Posted a reply to Assing tag depending on site language (wpml), on the site WordPress.org Forums:
Glad to hear that fixed the issue @pizzapie79! If anything else pops up, don't hesitate…

Posted a reply to spam request from mailchimp, on the site WordPress.org Forums:
Thank you for the update, @quadlayers. If you don't mind, could we kindly ask a…

Posted a reply to Send Product Ordered to MC Subscriber Contact Record, on the site WordPress.org Forums:
Hi there, we're going to close out this ticket for now since it's been a…

Posted a reply to spam request from mailchimp, on the site WordPress.org Forums:
Hi @quadlayers, we just wanted to check back with you to see if this was…

Posted a reply to Stuck on Review sync settings, on the site WordPress.org Forums:
Hi @michaelparak, Thanks for providing the additional information. Please start by fully uninstalling the current…

Posted a reply to Stuck on Review sync settings, on the site WordPress.org Forums:
Hi @michaelparak, Thanks for following up! I have a couple of questions and suggestions to…

Posted a reply to Syncing Issue Urgent, on the site WordPress.org Forums:
Hi @mouindi, we restarted your sync and everything looks normal. If for some reason data…

Posted a reply to Plugin makes it impossible to view large orders, on the site WordPress.org Forums:
Hi @alijens, thanks for your patience on this issue. We’ve been testing on our end…

Posted a reply to Syncing Issue Urgent, on the site WordPress.org Forums:
Hi @mouindi, what's your store URL? We'll be happy to dive in a little more…

Posted a reply to No “Promo codes” synced, on the site WordPress.org Forums:
More than happy to help! Thank you so much for the review, we sincerely appreciate…

Posted a reply to No “Promo codes” synced, on the site WordPress.org Forums:
Glad to hear that fixed the issue @pizzapie79. If anything else pops up, don't hesitate…

Posted a reply to No “Promo codes” synced, on the site WordPress.org Forums:
Hi @pizzapie79, We were able to re-sync those promo codes for you! It’s possible that…

Posted a reply to spam request from mailchimp, on the site WordPress.org Forums:
Hi @quadlayers, Thank you for reaching out. The behavior you’re experiencing with high CPU usage…

Posted a reply to Stuck on Review sync settings, on the site WordPress.org Forums:
Hi @michaelparak, thanks for clarifying. To help us troubleshoot further, could you please specify which…

Posted a reply to No “Promo codes” synced, on the site WordPress.org Forums:
Hi @pizzapie79, thanks so much for getting that fixed up. Do you have a particular…

Posted a reply to Stuck on Review sync settings, on the site WordPress.org Forums:
Hi @michaelparak, I thought we were able to see your store via remote support when…

Posted a reply to “…your 1 WooCommerce customers…” on initial sync but we have 5000, on the site WordPress.org Forums:
Glad to hear that fixed the issue @enfueggo! If anything else pops up, don't hesitate…

Posted a reply to No “Promo codes” synced, on the site WordPress.org Forums:
Hi @pizzapie79, unfortunately we're not able to reach your site through remote support. This isn't…

Posted a reply to “…your 1 WooCommerce customers…” on initial sync but we have 5000, on the site WordPress.org Forums:
No problem at all! Happy to help @enfueggo.

Posted a reply to “…your 1 WooCommerce customers…” on initial sync but we have 5000, on the site WordPress.org Forums:
Hi @enfueggo, thanks for the follow up information. I think we're on the right track…

Posted a reply to “…your 1 WooCommerce customers…” on initial sync but we have 5000, on the site WordPress.org Forums:
Hi @enfueggo, Thanks for sharing that ID; I think we’ve got you pulled up. It…