Profiles

  • Member Since: June 24th, 2017
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  • Posted a reply to Access to Downloads after Refund, on the site WordPress.org Forums:
    The list of downloadable files remains visible under the "Downloadable product permissions" section when you…

  • Posted a reply to Access to Downloads after Refund, on the site WordPress.org Forums:
    Thanks for clarifying the behaviour. I think removing the product download links from a refunded…

  • Created a topic, Access to Downloads after Refund, on the site WordPress.org Forums:
    As part of a contra deal, I'm trying to set up a purch…

  • Posted a reply to bots using my store to test credit cards, on the site WordPress.org Forums:
    I'm having this problem too, so I really appreciate the advice and responses here. Starting…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Sorry, but this is not resolved at all. I just haven't had time to deal…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Thanks again. I've been having a look at the Apache logs, and find multiple instances…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Thanks, @tamirat22. When I checked my Facebook Business Integrations, I saw this: I instantly thought,…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Interestingly, I just tried a new URL with a recent update in the debugger: https://www.klp.com.au/product/a-modellers-guide-to-the-ju-88-g-6-night-fighter/…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Thanks again for your reply, @tamirat22. I disabled W3 Total Cache, but it made no…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Many thanks for your response, @tamirat22. I did as you suggested and disabled the site…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Any other suggestions, guys? Can anyone answer my question about what the "ssl=1" parameter is…

  • Posted a reply to Stale Product Previews On Facebook, on the site WordPress.org Forums:
    Hi there, Yes, I tried all this already, and I don't use a robot.txt file.…

  • Posted a reply to Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    Krystian has been helping me with this via a support ticket, and we've concluded that…

  • Posted a reply to Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    OK, support request submitted! Is it possible that I was meant to configure something after…

  • Posted a reply to Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    Ah, thanks for the explanation! You shouldn't see anything related to ACP at all on…

  • Posted a reply to Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    Yes, the Checkout page is one I'm referring to that has the problem. To restate:…

  • Posted a reply to Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    Looks like I spoke too soon! Since making these changes, I've started to have some…

  • Posted a reply to Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    I'm pleased to report that I've managed to sort this out. Simply disabling ACP on…

  • Created a topic, Can’t Enable Advanced Card Processing, on the site WordPress.org Forums:
    I've become aware that credit/debit card payment optio…

  • Created a topic, Stale Product Previews On Facebook, on the site WordPress.org Forums:
    For some time now, whenever I update a Woocommerce pro…

  • Posted a reply to Not Posting to Facebook Correctly, on the site WordPress.org Forums:
    Images are all larger than required, and fully public. The OG meta tags are set,…

  • Posted a reply to Not Posting to Facebook Correctly, on the site WordPress.org Forums:
    @ron07 I don't see anything related to caching in the debugger. What am I missing?…

  • Posted a reply to Not Posting to Facebook Correctly, on the site WordPress.org Forums:
    I'm not sure I completely understand what you're saying. I'm not using any security plug-ins,…

  • Posted a reply to Not Posting to Facebook Correctly, on the site WordPress.org Forums:
    Turns out I don't have a robots.txt file, but that doesn't rule it out as…

  • Posted a reply to Not Posting to Facebook Correctly, on the site WordPress.org Forums:
    Thanks for the tips! I had no idea about the sharing debugger. Using it with…

  • Created a topic, Not Posting to Facebook Correctly, on the site WordPress.org Forums:
    In recent weeks, the auto-posting feature for articles…

  • Posted a reply to iOS App Notification Badge Never Clears, on the site WordPress.org Forums:
    Excellent! Thanks for your comprehensive response. Logging out and back in again resolved the issue…

  • Created a topic, iOS App Notification Bade Never Clears, on the site WordPress.org Forums:
    Forgive me if this is the wrong support forum, as it r…

  • Posted a reply to Payment Processing Issues, on the site WordPress.org Forums:
    I'm getting more reports of this issue from customers now, and it seems to be…

  • Created a topic, Payment Processing Issues, on the site WordPress.org Forums:
    I'll preface this by stating that I'm not sure if this…

  • Posted a reply to Digital Downloads Not Showing in Customer Account, on the site WordPress.org Forums:
    Many thanks for your reply, Shameem. Regenerating the download permissions did indeed fix the problem!…

  • Created a topic, Digital Downloads Not Showing in Customer Account, on the site WordPress.org Forums:
    I've just come across a situation where one particular…

  • Posted a reply to Download Issues with Digital Products, on the site WordPress.org Forums:
    Thanks for the SMTP tip. Coincidentally, I spent a good part of yesterday configuring Sendlayer…

  • Posted a reply to Download Issues with Digital Products, on the site WordPress.org Forums:
    Thanks for that, @shameemreza. Unfortunately our caching is at the server level as part of…

  • Created a topic, Download Issues with Digital Products, on the site WordPress.org Forums:
    My site only sells downloadable digital products, and …

  • Posted a reply to DST Offset, on the site WordPress.org Forums:
    I see. Many thanks for that clarification, George. I had no idea that Wordpress had…

  • Created a topic, DST Offset, on the site WordPress.org Forums:
    Just a quick one: does Wordpress automatically adjust …

  • Posted a reply to iOS App Discrepancies, on the site WordPress.org Forums:
    Here go you, Igor:

  • Created a topic, iOS App Discrepancies, on the site WordPress.org Forums:
    I've just noticed a discrepancy with order numbers in …

  • Posted a reply to Analytics Counting Refunds & Failed Orders, on the site WordPress.org Forums:
    Thanks. There's no historical data to import, and the analytics I'm referencing refer only to…

  • Posted a reply to Analytics Counting Refunds & Failed Orders, on the site WordPress.org Forums:
    Would deleting refunded orders once they're concluded solve the issue? The obvious downside is not…

  • Posted a reply to Analytics Counting Refunds & Failed Orders, on the site WordPress.org Forums:
    Hi there - thanks for that info. Unfortunately, the 'Failed' option is already ticked. And…

  • Created a topic, Analytics Counting Refunds & Failed Orders, on the site WordPress.org Forums:
    I don't have many failed orders or issue many refunds,…

  • Posted a reply to CANNOT BE NEGATIVE [UNPROCESSABLE ENTITY|, on the site WordPress.org Forums:
    I know this issue has been marked as resolved, but I just experienced it myself…

  • Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
    When you say "manual alt text", do you meaning adding it to the image meta…

  • Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
    Hello again. I'm back to report some findings. After setting up WP-Staging and disabling all…

  • Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
    OK, so I've set up WP-Staging and disabled all but a few important plug-ins (Woocommerce,…

  • Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
    Hi again, The Woocommerce Blocks team informs me that the Featured Product block is a…

  • Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
    Hi there, Thanks for responding. I've deleted and re-added the block many times, to no…

  • Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
    So, two days later and not a single response? C'mon guys, you've got to do…