kbatdorf

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Posted a reply to Multisite – Error fetching list of slideshows, on the site WordPress.org Forums:
Hi @madriverweb Continuously adding new features requires refactoring many parts of the system. I'm not…

16 hours ago
Posted a reply to Blank Admin Page, on the site WordPress.org Forums:
Hi @thetechchef Try clearing the browser cache and see if that makes a difference. You…

21 hours ago
Posted a reply to Layer Editor not working, on the site WordPress.org Forums:
Hi @rooksads Can you share your order or subscription number? With that we can email…

1 day ago
Posted a reply to Blank Admin Page, on the site WordPress.org Forums:
Hi, Those errors make me think some code got cut off while installing the plugin.…

2 days ago
Posted a reply to Caption with completly transparent background, on the site WordPress.org Forums:
Hi @guanella Glad to hear it's working! By the way, if you’re enjoying MetaSlider please…

3 days ago
Posted a reply to Test email marked as spam, on the site WordPress.org Forums:
Okay thanks for the information.

3 days ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods Thanks for the follow up. If you run into any more issues let…

3 days ago
Posted a reply to Duplicated Slider, Both Sliders not displaying, on the site WordPress.org Forums:
Hi @jeffmanning I'll mark this as resolved since we didn't hear back but feel free…

3 days ago
Posted a reply to Caption with completly transparent background, on the site WordPress.org Forums:
Hi @guanella Can you update it to this? That should fix it. .metaslider .caption-wrap {…

3 days ago
Posted a reply to Caption with completly transparent background, on the site WordPress.org Forums:
Hi, Can you share the URL? I can take a look really quickly and check…

5 days ago
Posted a reply to Caption with completly transparent background, on the site WordPress.org Forums:
Hi @guanella You may enter html into the caption area and it will work. You…

6 days ago
Posted a reply to Adjusting CSS in wordpress.com, on the site WordPress.org Forums:
Hi @simonscowen , You can adjust the CSS of MetaSlider the same way that you…

6 days ago
Posted a reply to No preview working, on the site WordPress.org Forums:
Hi, Can you open your wp-config.php file (might need to login with FTP) and enable…

6 days ago
Posted a reply to Frontend JS Errors w/ Chrome and Safari, on the site WordPress.org Forums:
Hi, How many slideshows do you happen to have? It's only breaking in Chrome? Can…

6 days ago
Posted a reply to Test email marked as spam, on the site WordPress.org Forums:
Hi, So you think it went to spam because the "From Email" used example.com and…

7 days ago
Posted a reply to No preview working, on the site WordPress.org Forums:
Hi @sebing83, Can you check your PHP error logs for a possible error message? 500…

7 days ago
Posted a reply to Frontend JS Errors w/ Chrome and Safari, on the site WordPress.org Forums:
Hi, I just tried it in Chrome and it's working for me as far as…

7 days ago
Posted a reply to Frontpage js error, on the site WordPress.org Forums:
Hi @nagy1991 jQuery needs to load before FlexSlider. This should happen by default so is…

7 days ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods No, we do not delete anything in the database when you remove the…

1 week ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods I can leave it unresolved if you desire, but as I explained this…

1 week ago
Posted a reply to Test email marked as spam, on the site WordPress.org Forums:
Hi @sanzeeb3 The email was sent via MailGun on the mg.example.com subdomain but the "from"…

1 week ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods Let us know what they end up suggesting in case others encounter the…

1 week ago
Posted a reply to Works perfectly… the 2nd time around, on the site WordPress.org Forums:
Hi, Great to hear it's working. I found the JetPack code you can add if…

1 week ago
Posted a reply to Works perfectly… the 2nd time around, on the site WordPress.org Forums:
Hi @josesilvacourses, Does it work okay with JetPack disabled? If so there is a snippet…

1 week ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods I'm not sure I'll be of much help beyond that. You'll have to…

1 week ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
You can try overriding their styles in you own stylesheet. .vantage-slide-with-image .content { position: static…

1 week ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods That's a style being applied by your theme. It looks like they even…

1 week ago
Posted a reply to Header graphics is being cropped…, on the site WordPress.org Forums:
Hi @bvhprods Yes, if you look under Advanced Settings you can disable cropping.

1 week ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi @ku3hn Glad to hear all is working now! Let me know if there are…

1 week ago
Created a topic, Test email marked as spam, on the site WordPress.org Forums:
Recently the test email has been going into my spam fo…

1 week ago
Posted a reply to How to keep header only on homepage, on the site WordPress.org Forums:
Hi, You can tell MetaSlider to only show on the home page. Update the shortcode…

1 week ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Their error message is still showing at the end of the request, which is very…

2 weeks ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi, There's something about the theme setup that is not working. I'm not sure of…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Hi An update elsewhere could have exposed an error in your theme code so that…

2 weeks ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
I still see the maintenance mode... The gif you sent indicates there is another plugin…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Those errors are occurring because the data isn't being sent from the server properly. Did…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
The first error is the important one. Searching around Google suggests it's because of a…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Thanks @jdembowski :) @caldoverde - Can you double check that is the image you meant…

2 weeks ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi, The site is telling me it's in maintenance mode, so I can't check. Be…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Hi, Not mine, but the WordPress moderators. I don't know when they will get to…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Hi https://prnt.sc/qmksdh Click here then select the undock icon. After that you can make it…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Hi, Can you share a screenshot of the console? Might be easier if you make…

2 weeks ago
Posted a reply to Metaslider admin side not working, on the site WordPress.org Forums:
Hi, Please click on the "console" tab in your screenshot. You have 23 errors which…

2 weeks ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi, It's not clear from the gif what the issue is, but if the MetaSlider…

2 weeks ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi @ku3hn I'm not totally familiar with the WP themes so you will have better…

2 weeks ago
Posted a reply to Responsiveness, on the site WordPress.org Forums:
Hi @ku3hn I don't see the styles updated with .home. See here: https://prnt.sc/ql90cl If you…

2 weeks ago
Posted a reply to Setting a fixed height for slider, on the site WordPress.org Forums:
Hi @telogne MetaSlider is designed to have images that scale, so you wont be able…

2 weeks ago
Posted a reply to Settings page blank, on the site WordPress.org Forums:
Hi @loadingartist Glad it works! However, just a head up. The change above isn't PHP5.2…

2 weeks ago
Posted a reply to Settings page blank, on the site WordPress.org Forums:
Hi @loadingartist Yes, that's the issue. I'll have a fix for that in the next…

2 weeks ago
Posted a reply to Set carousel to move one item at a time, on the site WordPress.org Forums:
Hi @mkordahi74 Glad to hear it works! I missed the post but it was probably…

2 weeks ago