kbatdorf

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Posted a reply to Cannot read property ‘folder’ of undefined, on the site WordPress.org Forums:
Looks like something with the theme code. Try adding/removing the theme (right side above Advanced…

2 weeks ago
Posted a reply to MetaSlider failed to load, on the site WordPress.org Forums:
Also try adding this to your wp-config.php file: define( 'WP_MEMORY_LIMIT', '256M' );

3 weeks ago
Posted a reply to MetaSlider failed to load, on the site WordPress.org Forums:
That's about 40mb of memory. I would contact your host about allocating more memory. For…

3 weeks ago
Posted a reply to slider doesn’t work using WP REST API, on the site WordPress.org Forums:
You need the contents of wp_footer() which you can't get through the REST Api. You'll…

1 month ago
Posted a reply to Link url doesn´t work, on the site WordPress.org Forums:
Hi, I just tried it in 5.7 and it's working for me. Do other changes…

1 month ago
Posted a reply to Editor does not show fully, on the site WordPress.org Forums:
MetaSlider isn't built well for extra small screens. Are you on a small laptop? Could…

1 month ago
Posted a reply to Metaslider carousel does not work on screen sizes below 768px, on the site WordPress.org Forums:
Hi @mkn97 Support skipped over this thread because it appears you resolved the issue on…

1 month ago
Posted a reply to Carousel doesn’t work in some situations, on the site WordPress.org Forums:
I took a quick look and it looks like it is being duplicated: https://prnt.sc/10fkgek So…

1 month ago
Posted a reply to Carousel doesn’t work in some situations, on the site WordPress.org Forums:
Hey @mkn97 Mohammed will check on this Monday but it's likely if you're using two…

1 month ago
Posted a reply to Carousel doesn’t work in some situations, on the site WordPress.org Forums:
Hi @mkn97 Curious what use case you were looking for? What would it take to…

1 month ago
Posted a reply to Metaslider – random cookie boxes appear in editor, on the site WordPress.org Forums:
That's correct. I haven't looked at this cookie banner plugin, but my guess would be…

2 months ago
Posted a reply to [aria-hidden=”true”] elements contain focusable descendents, on the site WordPress.org Forums:
Can you try adding this and report back? .metaslider .slides [aria-hidden="true"] a { display: none;…

2 months ago
Posted a reply to [aria-hidden=”true”] elements contain focusable descendents, on the site WordPress.org Forums:
@roadlink What's in your caption? Can you share a link to your site?

2 months ago
Posted a reply to Animated GIFs don’t animate, on the site WordPress.org Forums:
Not possible out of the box. You would need some custom JavaScript to monitor the…

2 months ago
Posted a reply to Animated GIFs don’t animate, on the site WordPress.org Forums:
@edumusa Have a link you can share with it broken? Did you try disabling the…

2 months ago
Posted a reply to Terrible. Just terrible., on the site WordPress.org Forums:
@ranxx Check the console for errors. Likely there are JavaScript errors from another plugin that…

2 months ago
Posted a reply to Uncaught TypeError: jQuery(…).live is not a function, on the site WordPress.org Forums:
Very likely the pro plugin is very old here as that was fixed last year…

2 months ago
Posted a reply to Create a shortcode, on the site WordPress.org Forums:
Hi, I don't know what the shortcode sliderbydevice is. Maybe that was from the other…

2 months ago
Posted a reply to Seperate images for mobile, on the site WordPress.org Forums:
Another user is suggesting using the wp_is_mobile() function, which might work. https://developer.wordpress.org/reference/functions/wp_is_mobile/ Discussion is here:…

2 months ago
Posted a reply to Seperate images for mobile, on the site WordPress.org Forums:
Hi @roadlink The current way we recommend is to load in a second slider for…

2 months ago
Posted a reply to Slider height in mobile screen, on the site WordPress.org Forums:
@roadlink THere's not a beginner friendly way to do this at the moment and would…

2 months ago
Posted a reply to PRO: On mobile devices the ‘Post feed demo’ to display multiple posts at once, on the site WordPress.org Forums:
Hi @mariusfv Can you contact our pre-sales team with these questions? WP forbid this sort…

2 months ago
Posted a reply to Meta Slider Layers not working, on the site WordPress.org Forums:
Hi, If you're using pro you need to use the off-site support forum. Here: https://www.metaslider.com/support/…

2 months ago
Posted a reply to PHP 8 Deprecated code, on the site WordPress.org Forums:
Hi, Thanks. I'll have that fixed in the next release.

2 months ago
Posted a reply to Slider adds some space on the right, on the site WordPress.org Forums:
Hi, I'm not sure why that is happening but you can add an overflow rule…

2 months ago
Posted a reply to Featured Image does not show in blog category display, on the site WordPress.org Forums:
Hi, Is this about MetaSlider or a featured image? I'm not sure I can help…

2 months ago
Posted a reply to Strict warning X and Y define the same property ($instance) in the composition.., on the site WordPress.org Forums:
If that part of the code were breaking you would know by clicking on "Gallery"…

2 months ago
Posted a reply to Strict warning X and Y define the same property ($instance) in the composition.., on the site WordPress.org Forums:
Hi, Thanks for reporting. Is it causing any issues or just a warning? If only…

2 months ago
Posted a reply to Updating to 3.20.0 causes Parse error: syntax error, on the site WordPress.org Forums:
This should be good in 3.20.1 now! Thank you for reporting it

3 months ago
Posted a reply to Updating to 3.20.0 causes Parse error: syntax error, on the site WordPress.org Forums:
Hi, On that line I can see I used the array shorthand [] instead of…

3 months ago
Posted a reply to Gallery BETA, on the site WordPress.org Forums:
Hi, It should work with any lightbox plugin out there. if you find a good…

3 months ago
Posted a reply to How to display slide numbers for more than 25 slides, on the site WordPress.org Forums:
Thanks a bunch! :) And any other issues you run into feel free to open…

3 months ago
Posted a reply to How to display slide numbers for more than 25 slides, on the site WordPress.org Forums:
Great to hear! Let me know if you run into any more issues. By the…

3 months ago
Posted a reply to Conflict with All in One SEO plugin, on the site WordPress.org Forums:
Hi, The issue is that something, somewhere, is altering the loading order of WP scripts…

3 months ago
Posted a reply to How to display slide numbers for more than 25 slides, on the site WordPress.org Forums:
It should go into your theme's CSS file, or otherwise you can probably find a…

3 months ago
Posted a reply to After updating to 3.20, the slider removes the html description of signatures, on the site WordPress.org Forums:
Great! Thanks for following up. By the way, if you’re enjoying MetaSlider please leave us…

3 months ago
Posted a reply to How to display slide numbers for more than 25 slides, on the site WordPress.org Forums:
Hi, The slides are there, it's just the navigation o that theme you're using isn't…

3 months ago
Posted a reply to swipe is reverse in RTL, on the site WordPress.org Forums:
Unfortunately they aren't very active. You could try opening an issue here, and maybe someone…

3 months ago
Posted a reply to swipe is reverse in RTL, on the site WordPress.org Forums:
We are using FlexSlider to run the sliders so I'm not sure we will be…

3 months ago
Posted a reply to cannot find metaslider admin link in menu, on the site WordPress.org Forums:
I don't know an easy way to check it without adding code. Another plugin might…

3 months ago
Posted a reply to cannot find metaslider admin link in menu, on the site WordPress.org Forums:
Can you check you have the "edit_other_posts" capability? We use that to restrict access.

3 months ago
Posted a reply to How to display slide numbers for more than 25 slides, on the site WordPress.org Forums:
Hi, Sorry for the delay, I was traveling. I am now in the USA and…

3 months ago
Posted a reply to Wrap Text to Right of MetaSlider Slideshow, on the site WordPress.org Forums:
Hi, CSS doesn't work like that. You have to float the container so the text…

3 months ago
Posted a reply to cannot find metaslider admin link in menu, on the site WordPress.org Forums:
Hmm, are you sure it's active? It would be here: /wp-admin/admin.php?page=metaslider

3 months ago
Posted a reply to swipe is reverse in RTL, on the site WordPress.org Forums:
Hi, Does this site work how you want, or is there something else it should…

3 months ago
Posted a reply to After updating to 3.20, the slider removes the html description of signatures, on the site WordPress.org Forums:
Hi, That's actually from an update awhile back. There's a security issue with letting any…

3 months ago
Posted a reply to not showing on ipad, on the site WordPress.org Forums:
@shaun1733 If you remove the cookie plugin script (and clear your phone cache), does it…

3 months ago
Posted a reply to MetaSlider + Polylang, on the site WordPress.org Forums:
@bandisky Can you also open an issue on the PolyLang plugin? They typically know how…

3 months ago
Posted a reply to swipe is reverse in RTL, on the site WordPress.org Forums:
Hi, Does adding this filter work? add_filter('metaslider_flex_slider_parameters', function ($options) { $options['rtl'] = "true"; return $options;…

3 months ago
Posted a reply to How to force Lazy loading?, on the site WordPress.org Forums:
When you disable the cropping, do you see the loading="lazy" attribute on the images? We…

3 months ago