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katmoody

Profile picture of katmoody
  • Member Since: May 30th, 2011
  • @katmoody on WordPress.org
  • Find me on:

  • Created a topic, START HERE if you're having trouble with BackUpWordPress, on the site WordPress Support Forums

    6 days ago

  • Posted a reply to "Additional "Complete Daily" created itself - and 29GB of backups...", on the site WordPress Support Forums:
    It might have happened due to an update - did you recently update the plugin?…

    6 days ago

  • Posted a reply to "2 weekly backups 5 minutes apart?", on the site WordPress Support Forums:
    Great - just a note - another forum member had this problem and it was…

    6 days ago

  • Posted a reply to "Ghost backup", on the site WordPress Support Forums:
    Interesting - thanks for the update! So it was related to WooCommerce using wp-cron probably?…

    6 days ago

  • Posted a reply to "mysqldump: got error", on the site WordPress Support Forums:
    Hi there - I'm sorry for the trouble you're having - It looks like the…

    1 week ago

  • Posted a reply to "BackupWordpress slows down whole backend", on the site WordPress Support Forums:
    Thank you - we're still actively working on this one :( Kat

    1 week ago

  • Posted a reply to "our server only has [blank] of disk space left", on the site WordPress Support Forums:
    I've updated the Github ticket so we can try to identify the issue. Please feel…

    2 weeks ago

  • Posted a reply to "2 weekly backups 5 minutes apart?", on the site WordPress Support Forums:
    That is really weird - I'm going to list that in GitHub as an issue…

    2 weeks ago

  • Posted a reply to "Full Backup Stalling for DAYS Without Finishing.", on the site WordPress Support Forums:
    Unfortunately, some hosts do hard-set that limit. :( You can definitely try splitting the backup…

    2 weeks ago

  • Posted a reply to "Remote storage of backup--How do I do it?!!", on the site WordPress Support Forums:
    Hi there - You can do that at our website: https://bwp.hmn.md Thanks, Kat

    2 weeks ago

  • Posted a reply to "Manual backup not working on PHP 5.3.3", on the site WordPress Support Forums:
    Okay, that's a good! Thanks for the update! Kat

    2 weeks ago

  • Posted a reply to "Full Backup Stalling for DAYS Without Finishing.", on the site WordPress Support Forums:
    Hi there - So it definitely sounds like the server is fizzing out on you…

    3 weeks ago

  • Posted a reply to "No backup, Just spins", on the site WordPress Support Forums:
    Hey there @treeflips - if you could open a new ticket that would be great.…

    3 weeks ago

  • Posted a reply to "Ghost backup", on the site WordPress Support Forums:
    Interesting. I haven't encountered that before. If it persists please keep us updated and I'll…

    3 weeks ago

  • Posted a reply to "Manual backup not working on PHP 5.3.3", on the site WordPress Support Forums:
    Sorry I am just now seeing this Andy ... That's interesting and I hadn't heard…

    3 weeks ago

  • Posted a reply to "error code - 5 in Process.php on line 290", on the site WordPress Support Forums:
    For anyone looking - I have this listed on Github, here: https://github.com/humanmade/backupwordpress/issues/1057 As it is…

    3 weeks ago

  • Posted a reply to "No auto/manual backup after WP 4.4.2 upgrade", on the site WordPress Support Forums:
    Unfortunately, our minimum needed PHP version was changed quite a while back and it seems…

    3 weeks ago

  • Posted a reply to "Full Backup Stalling for DAYS Without Finishing.", on the site WordPress Support Forums:
    Hi there - It sounds like your backup is stalling out before being able to…

    3 weeks ago

  • Posted a reply to "Your server only has X GB of disk space left - problem?", on the site WordPress Support Forums:
    The developers added in that error handling in one of the last updates so that…

    3 weeks ago

  • Posted a reply to "BackUpWordPress 3.6.1 does not save backups properly", on the site WordPress Support Forums:
    Hey there - It sounds like you have an issue with the files part of…

    3 weeks ago

  • Posted a reply to "BackupWordpress slows down whole backend", on the site WordPress Support Forums:
    Hey there - Thanks for checking back in with me. We are tracking and working…

    3 weeks ago

  • Posted a reply to "No backup, Just spins", on the site WordPress Support Forums:
    Thank you! Definitely update us once you figure it out - I'm sure it will…

    3 weeks ago

  • Posted a reply to "Manual and Automatic updates both stopped working", on the site WordPress Support Forums:
    So it sounds like you might not have the needed functions installed on your server…

    3 weeks ago

  • Posted a reply to "problem: Your server only has of disk space left which probably isn't enough to", on the site WordPress Support Forums:
    Yay! Thanks for reporting back guys! Kat

    3 weeks ago

  • Posted a reply to "Backups are only 1KB", on the site WordPress Support Forums:
    Okay, it sounds like there might be an issue with one of the functions used…

    3 weeks ago

  • Posted a reply to "After latest WP update backend is super slow", on the site WordPress Support Forums:
    Okay, so we've been tracking this since the update to 3.5 and haven't been able…

    3 weeks ago

  • Posted a reply to "Ghost backup", on the site WordPress Support Forums:
    Is your site very low traffic? I wonder if the previous day's backup didn't run…

    3 weeks ago

  • Posted a reply to "Child theme folders cannot be included in backup", on the site WordPress Support Forums:
    Also - anyone who wants to see progress on GitHub or offer additional notes can…

    3 weeks ago

  • Posted a reply to "Child theme folders cannot be included in backup", on the site WordPress Support Forums:
    Just a note, for anyone else who has the same issue. Because parent themes are…

    3 weeks ago

  • Posted a reply to "Manual backups work but not automatic backups", on the site WordPress Support Forums:
    Hey there - Sorry I missed your question. Thank you for returning with the answer…

    3 weeks ago

  • Posted a reply to "Backup issue: Mysqldump: sh: 1: mysql: not found", on the site WordPress Support Forums:
    Hi there - This error indicates that your server either doesn't have the two functions…

    3 weeks ago

  • Posted a reply to "After latest WP update backend is super slow", on the site WordPress Support Forums:
    Hey guys - can you let me know if updating to 3.6.1 helped the situation…

    3 weeks ago

  • Posted a reply to "Manual and Automatic updates both stopped working", on the site WordPress Support Forums:
    I'm sorry you're experiencing trouble with our plugin. The best way to see what the…

    3 weeks ago

  • Posted a reply to "backups fail after 3.6 upgrade", on the site WordPress Support Forums:
    Hi there - I'm sorry for the trouble you're having! I'm not sure what to…

    3 weeks ago

  • Posted a reply to "Error: No such file or directory", on the site WordPress Support Forums:
    Okay, I think this is indicating that your MySQLDump command isn't able to find the…

    3 weeks ago

  • Posted a reply to "BackupWordpress slows down whole backend", on the site WordPress Support Forums:
    Can you report if updating to 3.6.1 helps the problem you're having at all? Thanks,…

    3 weeks ago

  • Posted a reply to "error 1044 with version 3.6.0", on the site WordPress Support Forums:
    Hey there - I've finally been able to troubleshoot with another user on this issue…

    3 weeks ago

  • Posted a reply to "our server only has [blank] of disk space left", on the site WordPress Support Forums:
    Please try updating to 3.6.1 and see if you guys are still having trouble, okay?…

    4 weeks ago

  • Posted a reply to "the manual backup doesn't work", on the site WordPress Support Forums:
    Hi there - Anyone still having issues using the manual backup please set up a…

    4 weeks ago

  • Posted a reply to "Can't get free disk space, can't modify number of backups to store", on the site WordPress Support Forums:
    Hey there - Can you confirm that 3.6.1 helped fix the issue for you? We…

    4 weeks ago

  • Posted a reply to "Backups silently fail", on the site WordPress Support Forums:
    That is quite the find - I'm sorry for coming across this message a little…

    4 weeks ago

  • Posted a reply to "Admin area running slow", on the site WordPress Support Forums:
    I know the developers are looking at ways to help fix this one. As Tom…

    4 weeks ago

  • Posted a reply to "problem: Your server only has of disk space left which probably isn't enough to", on the site WordPress Support Forums:
    Hey there folks - can you check to see if you still have this problem…

    4 weeks ago

  • Posted a reply to "No backups are made", on the site WordPress Support Forums:
    Hi there - I'm sorry you're having this trouble, but unfortunately a lot of things…

    4 weeks ago

  • Posted a reply to "Backups not occurring since latest backup to 4.5", on the site WordPress Support Forums:
    Hi there -- Unfortunately this message means that your MySQLDump installation OR the PDO:mysql installation…

    4 weeks ago

  • Posted a reply to "(server doesn't support mysqldump or PDO::mysql) error", on the site WordPress Support Forums:
    Hey there - Installing one or both of those would be the best way to…

    4 weeks ago

  • Posted a reply to "Child theme folders cannot be included in backup", on the site WordPress Support Forums:
    Can you send me a message to backupwordpress@hmn.md with a summary of the issue and…

    4 weeks ago

  • Posted a reply to "BackUpWordPress not updating to newer version", on the site WordPress Support Forums:
    Please try again - there were reported glitches occurring with the last update from many…

    4 weeks ago

  • Posted a reply to "BackUpWordPress detected issues SQLSTATE[HY000] [2054]", on the site WordPress Support Forums:
    Hi there - I'm sorry for the difficulties you guys are having. This message is…

    4 weeks ago

  • Posted a reply to "Manual backups work but not automatic backups", on the site WordPress Support Forums:
    Hi there - It sounds like you're having trouble with the scheduling side of things,…

    1 month ago

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