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katmoody

Profile picture of katmoody
  • Member Since: May 30th, 2011
  • @katmoody on WordPress.org
  • Find me on:

  • Posted a reply to "Security issue with the backup folder", on the site WordPress Support Forums:
    Were you able to access that file even when you weren't logged into your site?…

    6 days ago

  • Posted a reply to "plugin not activated for latest version of wordpress", on the site WordPress Support Forums:
    I think this will be solved with an upcoming update - I'll check back in…

    6 days ago

  • Posted a reply to "Backing up older WP", on the site WordPress Support Forums:
    I'm sorry but I don't think we can confirm that since we can't be sure…

    6 days ago

  • Posted a reply to "Plugin still sending emails while it has been uninstalled", on the site WordPress Support Forums:
    Is this still occurring?

    6 days ago

  • Posted a reply to "404 errors on wp-cron when backupwordpress runs", on the site WordPress Support Forums:
    Hey there - Usually if the backups work but you're getting this error, it's a…

    6 days ago

  • Posted a reply to "BUWP detected issues with my last backup", on the site WordPress Support Forums:
    Hi there - I'm sorry for the trouble you're having! For some other users, they…

    6 days ago

  • Posted a reply to "[Plugin: BackUpWordpress] problems with schedules running at odd times", on the site WordPress Support Forums:
    Hi there - A couple things to check - is your time zone set correctly…

    6 days ago

  • Posted a reply to "Error Activating", on the site WordPress Support Forums:
    Hi there - I've posted this in GitHub for the developers to take a look…

    6 days ago

  • Created a topic, Object cache blocks file backups from running, on the site WordPress Support Forums

    3 weeks ago

  • Posted a reply to "random_bytes_dev_urandom.php didn't back up?", on the site WordPress Support Forums:
    Are you able to get a screenshot of the exclusion? If it is a core…

    3 weeks ago

  • Posted a reply to "Hidden Plugin Folder/File Alert", on the site WordPress Support Forums:
    It would be hard to know how to resolve the issue without knowing what folder/file…

    3 weeks ago

  • Posted a reply to "child theme", on the site WordPress Support Forums:
    The plugin works fine with a child theme, the only problem you might run into…

    1 month ago

  • Posted a reply to "Where is it? Not in Network settings!", on the site WordPress Support Forums:
    I've never seen that. If the plugin is installed and activated it should be there…

    1 month ago

  • Posted a reply to "Admin area running slow", on the site WordPress Support Forums:
    Hey there Jagen - I think you're having a different issue, related to GoDaddy's I/O…

    1 month ago

  • Posted a reply to "disable backup via DEFINED", on the site WordPress Support Forums:
    I'm not positive if those were old constants or not, but they aren't current constants…

    1 month ago

  • Posted a reply to "our server only has [blank] of disk space left", on the site WordPress Support Forums:
    I know they are still working on this one over on GitHub and hoping to…

    1 month ago

  • Posted a reply to "BackUpWordPress Detected Issues with Backup Error Message", on the site WordPress Support Forums:
    Hi there - I'm not positive but in researching this a bit I saw that…

    1 month ago

  • Posted a reply to "[New Feature] Backup only table with current site prefix", on the site WordPress Support Forums:
    I'll add this to ideas for future enhancement for sure. I'm not positive if they…

    1 month ago

  • Posted a reply to "buwp 3.6.1 zips files OK. Errors out on mysqldump: ('mysql' is not recognized)", on the site WordPress Support Forums:
    I am going to run this ticket by one of the developers - I don't…

    1 month ago

  • Posted a reply to "Error to able proc_open()", on the site WordPress Support Forums:
    Hi there - Unfortunately 'proc_open' is one of the functions we need to backup files.…

    1 month ago

  • Posted a reply to "WP 4.5.3 compatibility timeline", on the site WordPress Support Forums:
    We didn't update it yet but I haven't heard any major issues reported after update…

    1 month ago

  • Posted a reply to "Version 3.6.1 manual full backups don't work", on the site WordPress Support Forums:
    I'm sorry for the inconvenience. If both the files and database work okay by themselves…

    1 month ago

  • Posted a reply to "BackupWordpress slows down whole backend", on the site WordPress Support Forums:
    Just an update that we are still working on this one, everyone - because it…

    1 month ago

  • Posted a reply to "Multi site Dropbox", on the site WordPress Support Forums:
    Hey there - We do have a developer's bundle that is unlimited on the site:…

    1 month ago

  • Posted a reply to "the manual backup doesn't work", on the site WordPress Support Forums:
    Okay - so what is happening is your backup is running into a server limit…

    2 months ago

  • Posted a reply to "No backup, just spins", on the site WordPress Support Forums:
    Hey there - I'm sorry again for the frustration, but we didn't change any of…

    2 months ago

  • Posted a reply to "Change the backup locations problems", on the site WordPress Support Forums:
    Hey there - Can you reach out to our dedicated support channel through your WP…

    2 months ago

  • Posted a reply to "Where is it? Not in Network settings!", on the site WordPress Support Forums:
    On multisite it is actually in a different position. You'll find it under the "Settings"…

    2 months ago

  • Posted a reply to "BackupWordpress slows down whole backend", on the site WordPress Support Forums:
    Unfortunately we are having trouble isolating the cause of this one so it's taking longer…

    2 months ago

  • Posted a reply to "Does it also backup plugin files?", on the site WordPress Support Forums:
    It can back up all site files as well as theme, plugin and uploads as…

    2 months ago

  • Posted a reply to "Admin area running slow", on the site WordPress Support Forums:
    Hey there @rrho - It sounds like your backup might be running into a server…

    2 months ago

  • Posted a reply to "No backup, just spins", on the site WordPress Support Forums:
    Hi there - I'm sorry you're having trouble with the plugin. Try following some of…

    2 months ago

  • Posted a reply to "backup of files doesn't work - Zip: sh: line 1: ... Killed", on the site WordPress Support Forums:
    Hey there - For files backup we also have two options available: - Unix Zip…

    2 months ago

  • Posted a reply to "Additional "Complete Daily" created itself - and 29GB of backups...", on the site WordPress Support Forums:
    Sometimes glitches occur for no real reason. This does sound like a glitch. If something…

    2 months ago

  • Posted a reply to "Backups are only 1KB", on the site WordPress Support Forums:
    Hi there - You didn't say whether your server contains the functions our plugin needs…

    2 months ago

  • Created a topic, START HERE if you're having trouble with BackUpWordPress, on the site WordPress Support Forums

    2 months ago

  • Posted a reply to "Additional "Complete Daily" created itself - and 29GB of backups...", on the site WordPress Support Forums:
    It might have happened due to an update - did you recently update the plugin?…

    2 months ago

  • Posted a reply to "2 weekly backups 5 minutes apart?", on the site WordPress Support Forums:
    Great - just a note - another forum member had this problem and it was…

    2 months ago

  • Posted a reply to "Ghost backup", on the site WordPress Support Forums:
    Interesting - thanks for the update! So it was related to WooCommerce using wp-cron probably?…

    2 months ago

  • Posted a reply to "mysqldump: got error", on the site WordPress Support Forums:
    Hi there - I'm sorry for the trouble you're having - It looks like the…

    2 months ago

  • Posted a reply to "BackupWordpress slows down whole backend", on the site WordPress Support Forums:
    Thank you - we're still actively working on this one :( Kat

    2 months ago

  • Posted a reply to "our server only has [blank] of disk space left", on the site WordPress Support Forums:
    I've updated the Github ticket so we can try to identify the issue. Please feel…

    2 months ago

  • Posted a reply to "2 weekly backups 5 minutes apart?", on the site WordPress Support Forums:
    That is really weird - I'm going to list that in GitHub as an issue…

    2 months ago

  • Posted a reply to "Full Backup Stalling for DAYS Without Finishing.", on the site WordPress Support Forums:
    Unfortunately, some hosts do hard-set that limit. :( You can definitely try splitting the backup…

    2 months ago

  • Posted a reply to "Remote storage of backup--How do I do it?!!", on the site WordPress Support Forums:
    Hi there - You can do that at our website: https://bwp.hmn.md Thanks, Kat

    2 months ago

  • Posted a reply to "Manual backup not working on PHP 5.3.3", on the site WordPress Support Forums:
    Okay, that's a good! Thanks for the update! Kat

    2 months ago

  • Posted a reply to "Full Backup Stalling for DAYS Without Finishing.", on the site WordPress Support Forums:
    Hi there - So it definitely sounds like the server is fizzing out on you…

    2 months ago

  • Posted a reply to "No backup, Just spins", on the site WordPress Support Forums:
    Hey there @treeflips - if you could open a new ticket that would be great.…

    2 months ago

  • Posted a reply to "Ghost backup", on the site WordPress Support Forums:
    Interesting. I haven't encountered that before. If it persists please keep us updated and I'll…

    2 months ago

  • Posted a reply to "Manual backup not working on PHP 5.3.3", on the site WordPress Support Forums:
    Sorry I am just now seeing this Andy ... That's interesting and I hadn't heard…

    2 months ago

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