Profiles

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike, At this point I think you are correct, there is potentially some kind…

Posted a reply to Website review, on the site WordPress.org Forums:
Hi webed9, If you are looking for some ways to improve your website's SEO then…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike, Those settings don't raise any particular red flags with regards to WP Cron…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike, I think the next step to figuring out what is going on will…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike, Out of curiosity, are any of the cron jobs that work on your…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike, I'll circle back with Brad on this and see what else we can…

Posted a reply to Restoration Failed and Broke my Admin Dashboard, on the site WordPress.org Forums:
Hi David, If you can, try fully purging the cache from W3TC and check the…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike! Well at least the run_jobs cron isn't disappearing any more so it sounds…

Posted a reply to Restoration Failed and Broke my Admin Dashboard, on the site WordPress.org Forums:
Hi David, I was really hoping that solution would work, but we'll just have to…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike! There should a be link in the video description to a GitHub Gist…

Posted a reply to Restoration Failed and Broke my Admin Dashboard, on the site WordPress.org Forums:
Thank you for sending that information David! We were unable to find anything specifically related…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike! I spoke to Brad, the lead developer for Total Upkeep, about this and…

Posted a reply to Restoration Failed and Broke my Admin Dashboard, on the site WordPress.org Forums:
Hi David, It is possible that when Total Upkeep encountered that unwritable file it caused…

Posted a reply to Restoration Failed and Broke my Admin Dashboard, on the site WordPress.org Forums:
Hi David, sorry to hear about the problems with your dashboard following the restoration and…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike! Where exactly are you seeing the boldgrid_backup_wp_cron_run_jobs and boldgrid_backup_wp_cron_backup appear and then disappear…

Posted a reply to Header image scale alignment possible?, on the site WordPress.org Forums:
Hi Jason! The background image and text scaling for that section on your Home page…

Posted a reply to Scheduled backups not running, on the site WordPress.org Forums:
Hi Mike! I can't say for certain, but it is possible that the vanishing cron…

Posted a reply to Last update mess all and block no longer work, on the site WordPress.org Forums:
Hi littlepellizza, I am happy to hear that you were able to find the source…

Posted a reply to Last update mess all and block no longer work, on the site WordPress.org Forums:
Hi littlepellizza, Our developers found an issue with the version of the Post and Page…

Posted a reply to Last update mess all and block no longer work, on the site WordPress.org Forums:
Hi littlepellizza, sorry to hear about the problems with the recent update. I just tested…

Posted a reply to Helpie FAQ plugin disables Bold-Grid editor, on the site WordPress.org Forums:
Hi zenbob1, I did some additional testing and I see exactly what you mean. The…

Posted a reply to wp-config.php outside the web root, on the site WordPress.org Forums:
Thank you for reporting this to us siprof! Out of curiosity, where does WordOps put…

Posted a reply to Can’t Edit Custom Post After Choosing An Editor Per Page, on the site WordPress.org Forums:
I am happy to hear that worked for you! It looks like the editor selection…

Posted a reply to Can’t Edit Custom Post After Choosing An Editor Per Page, on the site WordPress.org Forums:
Hi ashewebmaster, sorry to hear about the issue with the editor for that particular Charitable…

Posted a reply to I have inadvertently broken some of the theme, on the site WordPress.org Forums:
Hi silvergs- It’s been a while since we heard back from you on this issue,…

Posted a reply to Custom post type not using the “Post and Page Builder” editor, on the site WordPress.org Forums:
Hi ashewebmaster, I was able to replicate the problem you described and right now it…

Posted a reply to Mysterious shape on home page, on the site WordPress.org Forums:
Hi 2albion, The translucent shape that shows up on your home page is added by…

Posted a reply to Total Upkeep Scheduled Backups not happening, on the site WordPress.org Forums:
Hi RitoRawling, It’s been a while since we heard back from you on this issue,…

Posted a reply to Fatal error when activating Backups tab in Total Upkeep Dashboard, on the site WordPress.org Forums:
Hi washingtonhdmf, It’s been a while since we heard back from you on this issue,…

Posted a reply to I have inadvertently broken some of the theme, on the site WordPress.org Forums:
Hi @silvergs, I saw that our support team responded to your ticket on our website…

Posted a reply to I have inadvertently broken some of the theme, on the site WordPress.org Forums:
Hi silvergs, It looks like your website is using one Hifidel, one of our Classic…

Posted a reply to Total Upkeep Scheduled Backups not happening, on the site WordPress.org Forums:
Hi Rito, Sorry to hear about the problem getting schedules backups to work, we will…

Posted a reply to Selected text in Visual is not selected in Text mode., on the site WordPress.org Forums:
Hi ThomasAJ- It’s been a while since we heard back from you on this issue,…

Posted a reply to connection timed out, on the site WordPress.org Forums:
Hi s4hosting- It’s been a while since we heard back from you on this issue,…

Posted a reply to Page Builder, on the site WordPress.org Forums:
Hi carson123- It’s been a while since we heard back from you on this issue,…

Posted a reply to attribution page can’t be hidden, on the site WordPress.org Forums:
Hi elearnjim- It’s been a while since we heard back from you on this issue,…

Posted a reply to Can’t delete users when Total Upkeep plugin is enabled, on the site WordPress.org Forums:
Hi Petrus4- It’s been a while since we heard back from you on this issue,…

Posted a reply to backup just ‘ends’, on the site WordPress.org Forums:
Hi jassing- It’s been a while since we heard back from you on this issue,…

Posted a reply to Error creating backup, on the site WordPress.org Forums:
Hi functionalcents- It’s been a while since we heard back from you on this issue,…

Posted a reply to Changing Primary menu sub menu pull down icon for mobile, on the site WordPress.org Forums:
Hi zenbob1, The styling for the mobile dropdown menu is handled by the Wedge Theme…

Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
Thank you for sending us that info @jahrat! We are investigating the problem and hopefully…

Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
Sorry to hear that the bug is back and thank you for sending those error…

Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
That is great news, we are happy to hear that the updated code worked for…

Posted a reply to Page Builder, on the site WordPress.org Forums:
Hi Carson! Did the Post and Page Builder editor work before with the Ibtana theme…

Posted a reply to Plugin conflict / critical errors, on the site WordPress.org Forums:
Thank you for sending us that information and we have a couple solutions that should…

Posted a reply to Plugin conflict / critical errors, on the site WordPress.org Forums:
Sorry to hear about the problems installing and updating plugins on your website, we'd really…

Posted a reply to Fatal error when activating Backups tab in Total Upkeep Dashboard, on the site WordPress.org Forums:
Hi Gino! Based on the information included in the email you sent it looks like…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
That is great news about the Sanity Check backup, now we know that backups can…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
If switching the compressor did not change the results then the next thing is to…