Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
Thank you for sending us that info @jahrat! We are investigating the problem and hopefully…

Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
Sorry to hear that the bug is back and thank you for sending those error…

Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
That is great news, we are happy to hear that the updated code worked for…

Posted a reply to Page Builder, on the site WordPress.org Forums:
Hi Carson! Did the Post and Page Builder editor work before with the Ibtana theme…

Posted a reply to Plugin conflict / critical errors, on the site WordPress.org Forums:
Thank you for sending us that information and we have a couple solutions that should…

Posted a reply to Plugin conflict / critical errors, on the site WordPress.org Forums:
Sorry to hear about the problems installing and updating plugins on your website, we'd really…

Posted a reply to Fatal error when activating Backups tab in Total Upkeep Dashboard, on the site WordPress.org Forums:
Hi Gino! Based on the information included in the email you sent it looks like…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
That is great news about the Sanity Check backup, now we know that backups can…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
If switching the compressor did not change the results then the next thing is to…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
Hi @redsoftdev! Did your manual backup generate successfully or were there issues with that completing…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
I got some insight from the developers on this and it sounds like the missed…

Posted a reply to Can’t delete users when Total Upkeep plugin is enabled, on the site WordPress.org Forums:
Hi @petrus4, The error you described seems to be related to the review prompt displayed…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
Hi @redsoftdev, It sounds like the pcntl_async_signals method is not enabled in the version of…

Posted a reply to backup just ‘ends’, on the site WordPress.org Forums:
Hi @jassing, sorry to hear about the issues creating backups on your website. The error…

Posted a reply to Backup in xampp fails with error “Call to undefined function posix_getpgid()”, on the site WordPress.org Forums:
Hi @redsoftdev, We are currently in the final stages of putting together a new version…

Posted a reply to attribution page can’t be hidden, on the site WordPress.org Forums:
Hi @elearnpartners! Hiding the Special Thanks link in the Customizer is a Premium theme feature…

Posted a reply to ‘Related Products’ text is between the product photo and title, on the site WordPress.org Forums:
Hi @nanfischer! I completely understand your hesitance to add custom CSS to your site and…

Posted a reply to Error creating backup, on the site WordPress.org Forums:
Thank you for sending us that information! The Premium options for Crio are unlocked when…

Posted a reply to Change headings, on the site WordPress.org Forums:
Hi Scott! We currently have a bug report ticket in with our developers to address…

Posted a reply to ‘Related Products’ text is between the product photo and title, on the site WordPress.org Forums:
Hi @nanfischer, One thing that you could try to fix the Related Products heading is…

Posted a reply to Error creating backup, on the site WordPress.org Forums:
Thank you for contacting us @functionalcents and I am sorry to hear there are some…

Posted a reply to Change headings, on the site WordPress.org Forums:
Hi Scott! The only boxes I see in the Related Products section on that page…

Posted a reply to Change headings, on the site WordPress.org Forums:
Hi Scott! Can you send us a link to a page on your website that…

Posted a reply to Form Submissions Failing, on the site WordPress.org Forums:
Hi Scott! It sounds like there might be a misconfiguration with the mail functions on…

Posted a reply to Change headings, on the site WordPress.org Forums:
Thank you for clearing that up Scott! The class .woocommerce-loop-product__title is used for the individual…

Posted a reply to Change headings, on the site WordPress.org Forums:
Hi Scott, Can you send me the full name of that subtitle plugin you are…

Posted a reply to Remove Sidebar From Shop Page, on the site WordPress.org Forums:
Hi Scott, I am not sure exactly why you are getting a syntax error when…

Posted a reply to [Crio] Remove Sidebar From Shop Page, on the site WordPress.org Forums:
Hi Scott! The display of the sidebar on WooCommerce pages currently uses the same settings…

Posted a reply to Change headings, on the site WordPress.org Forums:
Hi Scott! Changing the styles for those specific elements will require some custom CSS since…

Posted a reply to Alphabetical Product Itemization, on the site WordPress.org Forums:
Hi Scott! Which third party plugin did you use to attempt to enable alphabetical sorting?…

Posted a reply to Change Breadcrumbs or Shop page, on the site WordPress.org Forums:
Hi Scott! WooCommerce automatically adds the list of products on your website to any page…

Posted a reply to Alphabetical Product Itemization, on the site WordPress.org Forums:
Hi Scott! Our development team is currently investigating a bug in Crio that is preventing…

Posted a reply to Stretching of buttons, on the site WordPress.org Forums:
Hi @smswise! Unfortunately it looks like the page you linked to on your website is…

Posted a reply to Crio Premium Plugin Conflicts with RankMath, on the site WordPress.org Forums:
Hi @acal, thank you for reporting this problem with Crio Premium to us! Unfortunately we…

Posted a reply to Font Awesome plugin does not work with P&P Builder, on the site WordPress.org Forums:
Hi Tom, I am happy to hear that you figured out how to workaround the…

Posted a reply to Font Awesome plugin does not work with P&P Builder, on the site WordPress.org Forums:
Thank you for sending that information Tom! The only error I see in that log…

Posted a reply to Font Awesome plugin does not work with P&P Builder, on the site WordPress.org Forums:
Hi Tom! Sorry to hear about the problems with the Add Font Awesome plugin, hopefully…

Posted a reply to broken post and page builder, on the site WordPress.org Forums:
Thank you for reporting this error to us @anjampie. We received one other report of…

Posted a reply to Burger menu on tablet, on the site WordPress.org Forums:
Hi @alirazadar, thank you for reaching out to us! Unfortunately there isn't a way to…

Posted a reply to Backup in xampp fails with error “Call to undefined function posix_getpgid()”, on the site WordPress.org Forums:
Hi @softwaredancer, thank you for reporting this error to us! It looks like we need…

Posted a reply to Would Crio Be Any Faster Loading Than Callaway?, on the site WordPress.org Forums:
Hi @ronaldhines! Callaway is one of our Classic themes and uses a slightly older version…

Posted a reply to Error after update, on the site WordPress.org Forums:
Hi @hexmaze, sorry to hear that you are getting that error. What WordPress version is…

Posted a reply to Can’t get to Total Upkeep settings/How to safely delete Total Upkeep, on the site WordPress.org Forums:
Hi @bobjones, Total Upkeep deactivations are generally instantaneous and we have not seen this particular…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hi @dabookbinder, sorry to hear about squished toolbar following the recent update. My first suspicion…

Posted a reply to Should the Post and Page Builder editor use my Theme’s typography?, on the site WordPress.org Forums:
Thank you for sending us that information @thomasaj! I was able to replicate the problem…

Posted a reply to Should the Post and Page Builder editor use my Theme’s typography?, on the site WordPress.org Forums:
Hi @thomasaj, The page content preview provided by the Post and Page Builder normally displays…

Posted a reply to How to make a header that stays side-by-side and doesn’t stack on mobile?, on the site WordPress.org Forums:
Hi @oddible, Styling custom Page Headers with the Post and Page Builder is a Premium…

Posted a reply to This plugins is very easy to use ?, on the site WordPress.org Forums:
Hi @tosikul3015, The Easy SEO plugin creates additional fields below the main content area for…