Profiles

Posted a reply to GTIN woocommerce native field, on the site WordPress.org Forums:
Hi @sofianespera, yes, it will be supported by our Elite plugin in the GTIN features.…

Posted a reply to Output as CSV, price in two columns, on the site WordPress.org Forums:
Hi @gerhardst17 @cyongl, seems you might be on 13.3.5.3. If you could please retest this…

Posted a reply to Critical Error: Allowed memory size of 805306368 bytes exhausted, on the site WordPress.org Forums:
Hi @liam4d can I confirm you're now updated to 13.3.6? If so and you're still…

Posted a reply to Fatal-errors Out of memory, on the site WordPress.org Forums:
Great, thanks for letting us know @jotisaga - we'll investigate to make sure we're PHP…

Posted a reply to Fatal-errors Out of memory, on the site WordPress.org Forums:
Hi @jotisaga we don’t touch orders so while it’s not impossible it’s not likely to…

Posted a reply to Various errors with undefined variables, on the site WordPress.org Forums:
Hi @chartnet please update to 13.3.6, the errors you mentioned were solved in 13.3.5.3 but…

Posted a reply to Fatal-errors Out of memory, on the site WordPress.org Forums:
Hi @jotisaga thanks for reporting. Can you pass the actual error? We’ll investigate what we…

Posted a reply to Plugin works perfect and fast and great support, on the site WordPress.org Forums:
Thank you so much for the kind words @peesen87 😊 we really appreciate it!

Posted a reply to Crashing site and Duplicating Feeds, on the site WordPress.org Forums:
Hi @savra19 ideally in future, please start a new topic instead of jumping onto an…

Posted a reply to Critical Error: Allowed memory size of 805306368 bytes exhausted, on the site WordPress.org Forums:
Hi @liam4d, since you're on an older version of PHP, would you be able to…

Posted a reply to Various errors | When will your plugin – work smoothly and flawlessly again ?, on the site WordPress.org Forums:
Alex, per the other thread we are waiting for you to write in to our…

Posted a reply to Crashing site and Duplicating Feeds, on the site WordPress.org Forums:
Hi @gentlemako unfortunately we had a few issues with the original release and there’s been…

Posted a reply to Links are without UTM codes, on the site WordPress.org Forums:
Hi @gerhardst17 thanks for the bug report, we can confirm this issue. We'll have a…

Posted a reply to GTIN woocommerce native field, on the site WordPress.org Forums:
Hi @sofianespera @joshm9787, seems you're correct. I missed that one. We'll be looking at supporting…

Posted a reply to Canonical url problem, on the site WordPress.org Forums:
Hi @azadbakhsh, it's likely you haven't regenerated the feeds yet. When a feed is generated,…

Posted a reply to GTIN woocommerce native field, on the site WordPress.org Forums:
Hi @sofianespera, WooCommerce core does not have a GTIN, UPC, or EAN field. This must…

Posted a reply to PHP Fatal error: Cannot declare class WooSEA_Activation, on the site WordPress.org Forums:
Hi @eletsohu, this could only really happen if you have two copies activated. The activation…

Posted a reply to Takes ages to update feed, very unresponsive interface, on the site WordPress.org Forums:
Our sincere apologies for the inconvenience. As Fauzan mentioned, we had some emergency patches go…

Posted a reply to Stuck at Processing 50% Forever, on the site WordPress.org Forums:
Hi @carywp, Our sincere apologies for the inconvenience. As Fauzan mentioned, we had some emergency…

Posted a reply to Critical Error: Allowed memory size of 805306368 bytes exhausted, on the site WordPress.org Forums:
Hi @liam4d, Thanks for the message! Couple things you can try: We had some emergency…

Posted a reply to the feed is not updated, on the site WordPress.org Forums:
Brilliant, thanks for letting us know you're back up and running @kevinineric! Appreciate you being…

Posted a reply to Product feeds stuck in processing since latest update, on the site WordPress.org Forums:
Hi @dwoott its possibly due to being migrated twice. It would have created additional feeds.…

Posted a reply to Product feeds stuck in processing since latest update, on the site WordPress.org Forums:
Hi @dwoott Could you please update to 13.3.5.3 which was just released and try regenerating…

Posted a reply to Feeds are Duplicated after last Update 13.3.5.2, on the site WordPress.org Forums:
Hi @basler Could you please update to 13.3.5.3 which was just released and try regenerating…

Posted a reply to Product feeds stuck in processing & Site running slow with 13.3.5.2, on the site WordPress.org Forums:
Hi @markarim @lukass1094 @kevinineric Could you please update to 13.3.5.3 which was just released and…

Posted a reply to the feed is not updated, on the site WordPress.org Forums:
Hi @kevinineric, messaged you via our support system as well but just in case you…

Posted a reply to feed is stuck to 25%, on the site WordPress.org Forums:
Hi @megsk, we're working on this as we speak as an emergency patch. If it's…

Posted a reply to the feed is not updated, on the site WordPress.org Forums:
Many thanks @kevinineric ... I can see the error log is complaining that the Product_Feed_Helper…

Posted a reply to the feed is not updated, on the site WordPress.org Forums:
Hi @kevinineric I can see in the log there that it appears to have processed…

Posted a reply to Lots of warnings due undefined variables, on the site WordPress.org Forums:
Morning @feri6, thanks for reporting these php warnings. We have them in hand and they…

Posted a reply to Product feeds stuck in processing & Site running slow with 13.3.5.2, on the site WordPress.org Forums:
Hi @markarim It's possible the feed itself is corrupt. Is there any chance you would…

Posted a reply to Feeds are Duplicated after last Update 13.3.5.2, on the site WordPress.org Forums:
Hi @basler, can you give me the raw logs instead of the chatgpt version? I…

Posted a reply to the feed is not updated, on the site WordPress.org Forums:
Hi @kevinineric, These error messages are from 13.3.5.1 and are all fixed in 13.3.5.2. Can…

Posted a reply to Product feeds stuck in processing & Site running slow with 13.3.5.2, on the site WordPress.org Forums:
Hi @markarim please ensure you are on the latest version 13.3.5.2 in this version. The…

Posted a reply to In General Feed Settings its not possible to choose a Channel, on the site WordPress.org Forums:
Hi @basler do you have any JavaScript errors on the page? Or any errors in…

Posted a reply to Product feeds stuck in processing & Site running slow with 13.3.5.2, on the site WordPress.org Forums:
Hey @markarim thanks for the message. Can you check your php error log for me…

Posted a reply to Site running slow with 13.3.5.1, on the site WordPress.org Forums:
Fantastic news @thecandleboutique thanks for letting us know. Happy weekend :)

Posted a reply to Site running slow with 13.3.5.1, on the site WordPress.org Forums:
Hi @thecandleboutique could you try updating to 13.3.5.2? Lmk how you go :)

Posted a reply to Product feeds stuck in processing since latest update, on the site WordPress.org Forums:
@dwoott if possible, would you be able to write in and give us access to…

Posted a reply to Product feeds stuck in processing since latest update, on the site WordPress.org Forums:
Hi @dwoott cheers, this gives me a good overview of your product feeds, appreciate the…

Posted a reply to Product feeds stuck in processing since latest update, on the site WordPress.org Forums:
Hi @dwoott yes, it sounds like it was dropping out of the feed recreation process…

Posted a reply to Site running slow with 13.3.5.1, on the site WordPress.org Forums:
Hi @thecandleboutique random question, are your feeds being added to a sitemap anywhere? WP Rocket…

Posted a reply to Product feeds stuck in processing since latest update, on the site WordPress.org Forums:
Hi @dwoott, thanks for the message! Are you seeing any errors in your PHP log?…

Posted a reply to Site running slow with 13.3.5.1, on the site WordPress.org Forums:
Hi @thecandleboutique, appreciate the heads up on this one. We'll investigate WP Rocket in particular,…

Posted a reply to Export – Field mapping settings ?, on the site WordPress.org Forums:
Hi @5039gp8dq72t720, I wasn't 100% sure what you were after, but kind of answered this…

Posted a reply to BUG? – with UPDATE 13.3.5 (2024-08-21) – all feeds had been completely deleted!, on the site WordPress.org Forums:
@5039gp8dq72t720 I’m on another time zone to you by the sounds of it so if…

Posted a reply to BUG? – with UPDATE 13.3.5 (2024-08-21) – all feeds had been completely deleted!, on the site WordPress.org Forums:
Hi @5039gp8dq72t720 for question 1, the answer is to deactivate the plugin, then reactivate it…

Posted a reply to BUG? – with UPDATE 13.3.5 (2024-08-21) – all feeds had been completely deleted!, on the site WordPress.org Forums:
Hi @5039gp8dq72t720 there is a migration to custom post types that needs to happen in…

Posted a reply to Update Block Checkout/Cart Logic, on the site WordPress.org Forums:
Hi @cjonessy03, Good news – we'll have a fix for this in our next release. In…

Posted a reply to Fabulous., on the site WordPress.org Forums:
So glad to have you on board @faliero90! Appreciate you stopping by to let others…