WordPress.org

Posted a reply to Issue with Gravity Forms Rendering, on the site WordPress.org Forums:
Hello @georgehm3 Thanks for reaching out, I'm sorry to hear about the trouble using Gravity…

6 hours ago

Posted a reply to cURL error 28: Connection timed out after 5001 milliseconds, on the site WordPress.org Forums:
Hello @goodvibesonlyb Thanks for the report! This error is occurring because an internal firewall at…

9 hours ago

Posted a reply to Footer in Windows 10, on the site WordPress.org Forums:
Hello @hamer145 - Thanks for reaching out! Please forgive me for the late reply. The…

1 day ago

Posted a reply to PHP Errors, on the site WordPress.org Forums:
Hello- It's been a few weeks since we heard back, so I'm marking this topic…

1 day ago

Posted a reply to Backup can’t be done because dialog missing scrollbar, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back, so I'm marking…

1 day ago

Posted a reply to Backups – First not working / now they’re very small?, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back from you, so…

1 day ago

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hi Benjamin- Thanks for your patience over the weekend. I was able to consult with…

1 week ago

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hi Ben- On a shared server, you're probably right that you don't have much control…

2 weeks ago

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hello Benjamin- Thanks for the report! A database connection error is a very big deal,…

2 weeks ago

Posted a reply to Backup can’t be done because dialog missing scrollbar, on the site WordPress.org Forums:
Hello @brucetm - Thanks for the report, that's one we haven't seen before. Do you…

2 weeks ago

Posted a reply to Backups – First not working / now they’re very small?, on the site WordPress.org Forums:
Hello @izziebot - Thanks for reaching out, I'm sorry to hear that your backups aren't…

2 weeks ago

Posted a reply to Dreamhost wordpress and the crio wordpress are not the same on my site, why?, on the site WordPress.org Forums:
Hi @swissschokolade It's been a little over a week since we heard back from you,…

2 weeks ago

Posted a reply to Site backing up 3-4 times every day, can’t make it stop, on the site WordPress.org Forums:
Hi @pinecones It's been a little over a week since we heard back from you,…

2 weeks ago

Posted a reply to PHP Errors, on the site WordPress.org Forums:
Hi @goodvibesonlyb Thanks for the screenshots, that's very helpful! It looks like the two main…

3 weeks ago

Posted a reply to PHP Errors, on the site WordPress.org Forums:
Hello @goodvibesonlyb - Thanks for the question, I'm sorry to hear about the errors you're…

3 weeks ago

Posted a reply to Site backing up 3-4 times every day, can’t make it stop, on the site WordPress.org Forums:
Hi @pinecones Thanks for the additional info! It's good to know that you have cPanel,…

4 weeks ago

Posted a reply to Dreamhost wordpress and the crio wordpress are not the same on my site, why?, on the site WordPress.org Forums:
Hello @swissschokolade Thanks for the question! We'll be happy to help to deploy your cloud…

4 weeks ago

Posted a reply to Site backing up 3-4 times every day, can’t make it stop, on the site WordPress.org Forums:
Hi @pinecones I've replied to your thread in the Total Upkeep Support Forums, hopefully we…

4 weeks ago

Posted a reply to Site backing up 3-4 times every day, can’t make it stop, on the site WordPress.org Forums:
Hello @pinecones - Thanks for the question, I can see how these constant backups taking…

4 weeks ago

Posted a reply to Backup always at off-hours – even with updates, on the site WordPress.org Forums:
Hi @aethon We haven't heard back from you in about 2 weeks, so I'm marking…

4 weeks ago

Posted a reply to Full of Sound and Fury…, on the site WordPress.org Forums:
Hi @jefffreemanpresents Thanks for the feedback! I'm sorry to hear that the progress bar is…

4 weeks ago

Posted a reply to Add tag and, on the site WordPress.org Forums:
Hi @q3dm0 The < p > tags and & nbsp characters are added during the…

1 month ago

Posted a reply to Backup always at off-hours – even with updates, on the site WordPress.org Forums:
Hi @aethon Thanks for the great question! Normally we don't provide support for Premium features…

1 month ago

Posted a reply to HTML Validation, on the site WordPress.org Forums:
Hello @s4talkhosting Thank you very much for the report! Some of the issues here are…

2 months ago

Posted a reply to Critical Error when loging into wp-admin, on the site WordPress.org Forums:
Hi @rrichetto- An update has been released to the BoldGrid Inspirations plugin to address this…

2 months ago

Posted a reply to Crio_How to remove Skip to Content & Toggle Menu from header, on the site WordPress.org Forums:
Hi @jeisonc83 - Thanks for reaching out, I'm sorry to hear about the amount of…

2 months ago

Posted a reply to Crio premiun connect key, on the site WordPress.org Forums:
My pleasure @chileconcarne! If you don't mind, can you mark this topic as "Resolved?" And…

2 months ago

Posted a reply to Crio premiun connect key, on the site WordPress.org Forums:
Hi @chileconcarne - Thanks for reaching out! Here on the WordPress.org forums, we can only…

2 months ago

Posted a reply to Critical Error when loging into wp-admin, on the site WordPress.org Forums:
Hello @rrichetto - Thanks for reaching out, I'm sorry to hear about the fatal error.…

2 months ago

Posted a reply to Can we use Total Upkeep Premium on multiple sites?, on the site WordPress.org Forums:
Hi @aethon - Thanks for your interest in Total Upkeep Premium! The support forums here…

2 months ago

Posted a reply to Restore fails (plugins auto update?), on the site WordPress.org Forums:
Glad to hear it! Thanks for letting us know and marking the topic resolved. Let…

3 months ago

Posted a reply to Restore fails (plugins auto update?), on the site WordPress.org Forums:
Hi @arlingtoner - Thanks for the excellent question, I can definitely see how frustrating it…

3 months ago

Posted a reply to Blog Setup, on the site WordPress.org Forums:
Hello Jan- From what I can tell right now, you're using the Single Post widget…

3 months ago

Posted a reply to 404 on page update, on the site WordPress.org Forums:
Hi @sabresong I'm updating this post since we were in contact off the forums, for…

3 months ago

Posted a reply to 404 on page update, on the site WordPress.org Forums:
Hi @sabresong - Thanks for reaching out, I'm sorry to hear about the 404 errors…

3 months ago

Posted a reply to Is there a way to restore just a plugin?, on the site WordPress.org Forums:
Hi myblackf150 - It's been about a week since we heard back, so I'm going…

3 months ago

Posted a reply to Header Title Font Different Sizes, on the site WordPress.org Forums:
Hi @starligh - Thanks for reaching out, I'm sorry to hear about the trouble with…

4 months ago

Posted a reply to Is there a way to restore just a plugin?, on the site WordPress.org Forums:
Hi @myblackf150 - Right now, Total Upkeep Premium includes the ability to restore a single…

4 months ago

Posted a reply to Social Media Icons in Post and Page Builder, on the site WordPress.org Forums:
Hi @graduategrace - Thanks for reaching out! I took a few minutes to record a…

4 months ago

Posted a reply to Total Upkeep, the horror of my life, on the site WordPress.org Forums:
Hello @augustbindery Thanks so much for the feedback, I'm truly sorry to hear about the…

4 months ago

Posted a reply to Product Column Width for Mobile, on the site WordPress.org Forums:
Thanks a lot for helping us comply with the forum guidlines, @heatherms27 ! I've posted…

4 months ago

Posted a reply to Product Column Width for Mobile, on the site WordPress.org Forums:
Hi @heatherms27 Since this question is really more about Cobalt, one of our commercial themes…

4 months ago

Posted a reply to changing header image size for mobile, on the site WordPress.org Forums:
Hi @jronline1 - We resolved this issue over on the BoldGrid Support forums, I'm just…

4 months ago

Posted a reply to changing header image size for mobile, on the site WordPress.org Forums:
Hi @jronline1 - Thanks for the updates, I'm sorry to hear you're still having trouble.…

4 months ago

Posted a reply to Download to Local Machine not working, on the site WordPress.org Forums:
Hi @monica5 - I wouldn't normally expect a site that's only 270MB to experience this…

5 months ago

Posted a reply to Download to Local Machine not working, on the site WordPress.org Forums:
Hi @monica5 - One more update on this issue. We recently released an update to…

5 months ago

Posted a reply to Download to Local Machine not working, on the site WordPress.org Forums:
Hi Monica- Thanks for reaching out, I'm sorry to hear about the error you're getting…

5 months ago

Posted a reply to Hamburger menu not working with Crio theme, on the site WordPress.org Forums:
My Pleasure Jon! If you don't mind, can you mark the topic here as "Resolved?"…

5 months ago

Posted a reply to Hamburger menu not working with Crio theme, on the site WordPress.org Forums:
Hi Jon- Thanks for double-checking that! The CSS that is generated by that control is…

5 months ago

Posted a reply to Hamburger menu not working with Crio theme, on the site WordPress.org Forums:
Hi Jon @aceparking - It looks like you may have your main menu set to…

5 months ago