Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
Hi @jahrat Thanks for reaching out, I'm sorry to hear about the repeated errors. It…

Posted a reply to Backup in xampp fails with error “Call to undefined function posix_getpgid()”, on the site WordPress.org Forums:
Hello @redsoftdev Thanks for your patience! This issue has been fixed with version 1.15.0, which…

Posted a reply to Error after update, on the site WordPress.org Forums:
Hi Hexmaze- We haven't heard back from you for a few weeks, so I'm marking…

Posted a reply to broken post and page builder, on the site WordPress.org Forums:
Hello @anjampie - We've just released a bugfix update for the plugin to address this.…

Posted a reply to Extra Copy Appearing, Column Text Disappearing, on the site WordPress.org Forums:
Ah, forgive my mistake- I see what you mean now. I mistook the extra "countertop…

Posted a reply to Extra Copy Appearing, Column Text Disappearing, on the site WordPress.org Forums:
Hello @ajarmedia - Thanks for reaching out, I'm sorry to hear about the difficulties. I'll…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hello @aaronbarnett and @dabookbinder - Post and Page Builder 1.15.1 has been released with a…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hi Dabookbinder- We haven't heard back from you in about a week, so I'm marking…

Posted a reply to Should the Post and Page Builder editor use my Theme’s typography?, on the site WordPress.org Forums:
Hi ThomasAJ- It's been a couple of weeks since we heard back from you on…

Posted a reply to Can’t get to Total Upkeep settings/How to safely delete Total Upkeep, on the site WordPress.org Forums:
Hello Bob- It's been about a week since we heard back, so I'm marking this…

Posted a reply to Question bootstrap div in header, on the site WordPress.org Forums:
Hello @viamultimedia - Thanks for using Crio! You can adjust the header column widths for…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hello @dabookbinder I wanted to update you on this issue. We've identified the underlying cause…

Posted a reply to Can’t get to Total Upkeep settings/How to safely delete Total Upkeep, on the site WordPress.org Forums:
Hello @bobjones - Thanks for reaching out! The email address confirmation step is optional and…

Posted a reply to This plugins is very easy to use ?, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back from you, so…

Posted a reply to Enabling plugin crashes wordpress, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back from you, so…

Posted a reply to Banah Website Total Upkeep Issue, on the site WordPress.org Forums:
Hi @banahwomen - Using the same email for different websites is no problem, and in…

Posted a reply to Enabling plugin crashes wordpress, on the site WordPress.org Forums:
Hi @rimmerdev - Thanks for the additional info! This is a pretty strange issue. The…

Posted a reply to Banah Website Total Upkeep Issue, on the site WordPress.org Forums:
Hello @banahwomen - Thanks for reaching out, we'll be happy to help you get access…

Posted a reply to Enabling plugin crashes wordpress, on the site WordPress.org Forums:
Hello @rimmerdev Thanks for the additional information! That does give us the solution. Right now,…

Posted a reply to Enabling plugin crashes wordpress, on the site WordPress.org Forums:
Hello @rimmerdev - Thanks for reaching out! We'll do everything we can to help you…

Posted a reply to Total upkeep, on the site WordPress.org Forums:
Hello @dubeornotdube- Thanks for reaching out, and thanks for the review! I'm sorry to hear…

Posted a reply to Backups – First not working / now they’re very small?, on the site WordPress.org Forums:
Hello @izziebot So sorry about the delay in getting back to you, I missed your…

Posted a reply to Style Sheet is Missing, on the site WordPress.org Forums:
Hi @lost_usr - I'm glad to hear you did get it working eventually! In case…

Posted a reply to Crio css not loading on desktop version, on the site WordPress.org Forums:
Hi Courtney- Thanks for reaching out, we'll be happy to help you! I checked out…

Posted a reply to W3 Total Cache license migration, on the site WordPress.org Forums:
Hello @antoniopedrosimoes - Thanks for reaching out! This is the dedicated support forum for the…

Posted a reply to Customize Sticky Header or Use Existing Page Header, on the site WordPress.org Forums:
Hello @sunbreakresumes Thanks for the question! Sticky Headers are a feature of Crio Premium, so…

Posted a reply to W3TC and “last-modified:”: page cache expiration, on the site WordPress.org Forums:
Hi @emilianomaina With your current setting to Automatically Prime the Page Cache every 900 seconds,…

Posted a reply to W3TC and “last-modified:”: page cache expiration, on the site WordPress.org Forums:
Hi @emilianomaina Thanks for the great and detailed question! I can think of a couple…

Posted a reply to .w3-cache issue, on the site WordPress.org Forums:
Hello @likhonbd33 Thanks for reaching out, I understand it's vital to know how those files…

Posted a reply to Admin bar is showing for non-logged in users, on the site WordPress.org Forums:
Hello @cosuqar- Thanks for reaching out, that's definitely odd that the Admin bar is still…

Posted a reply to Crio Theme Widget Box Black, on the site WordPress.org Forums:
Hello @redelephantmarketing Thanks for the question! You can find the widget's background color in the…

Posted a reply to cURL error 28: Connection timed out after 5001 milliseconds, on the site WordPress.org Forums:
Hello @goodvibesonlyb Thanks for your patience, DreamHost has added our API addresses to their permanent…

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hi Benjamin- It's been a couple of weeks since we've heard back, so I'm marking…

Posted a reply to Issue with Gravity Forms Rendering, on the site WordPress.org Forums:
Hello @georgehm3 Thanks for reaching out, I'm sorry to hear about the trouble using Gravity…

Posted a reply to cURL error 28: Connection timed out after 5001 milliseconds, on the site WordPress.org Forums:
Hello @goodvibesonlyb Thanks for the report! This error is occurring because an internal firewall at…

Posted a reply to Footer in Windows 10, on the site WordPress.org Forums:
Hello @hamer145 - Thanks for reaching out! Please forgive me for the late reply. The…

Posted a reply to PHP Errors, on the site WordPress.org Forums:
Hello- It's been a few weeks since we heard back, so I'm marking this topic…

Posted a reply to Backup can’t be done because dialog missing scrollbar, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back, so I'm marking…

Posted a reply to Backups – First not working / now they’re very small?, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back from you, so…

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hi Benjamin- Thanks for your patience over the weekend. I was able to consult with…

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hi Ben- On a shared server, you're probably right that you don't have much control…

Posted a reply to MYSQL Crash – Error Establishing Database Connection, on the site WordPress.org Forums:
Hello Benjamin- Thanks for the report! A database connection error is a very big deal,…

Posted a reply to Backup can’t be done because dialog missing scrollbar, on the site WordPress.org Forums:
Hello @brucetm - Thanks for the report, that's one we haven't seen before. Do you…

Posted a reply to Backups – First not working / now they’re very small?, on the site WordPress.org Forums:
Hello @izziebot - Thanks for reaching out, I'm sorry to hear that your backups aren't…

Posted a reply to Dreamhost wordpress and the crio wordpress are not the same on my site, why?, on the site WordPress.org Forums:
Hi @swissschokolade It's been a little over a week since we heard back from you,…

Posted a reply to Site backing up 3-4 times every day, can’t make it stop, on the site WordPress.org Forums:
Hi @pinecones It's been a little over a week since we heard back from you,…

Posted a reply to PHP Errors, on the site WordPress.org Forums:
Hi @goodvibesonlyb Thanks for the screenshots, that's very helpful! It looks like the two main…

Posted a reply to PHP Errors, on the site WordPress.org Forums:
Hello @goodvibesonlyb - Thanks for the question, I'm sorry to hear about the errors you're…

Posted a reply to Site backing up 3-4 times every day, can’t make it stop, on the site WordPress.org Forums:
Hi @pinecones Thanks for the additional info! It's good to know that you have cPanel,…

Posted a reply to Dreamhost wordpress and the crio wordpress are not the same on my site, why?, on the site WordPress.org Forums:
Hello @swissschokolade Thanks for the question! We'll be happy to help to deploy your cloud…