Profiles

Posted a reply to Pages show IP address rather than URL, on the site WordPress.org Forums:
Hi @jonathanrutter -I'm Jesse, the Developer Relations WordPress specialist at InMotion Hosting. I just wanted…

Posted a reply to Featured image not appearing in category view of posts, on the site WordPress.org Forums:
Glad to help and let us know if you have any other questions! If you…

Posted a reply to Featured image not appearing in category view of posts, on the site WordPress.org Forums:
Hi @melinmac - You bet! There are two different controls- one in Design > Blog…

Posted a reply to Featured image not appearing in category view of posts, on the site WordPress.org Forums:
Hi @melinmac -Thanks for using Crio! You can find this setting in your customizer. Your…

Posted a reply to My Connect Key isn’t connected to my website, on the site WordPress.org Forums:
Hi @melinmac -Thanks for reaching out! As Yui mentioned, these forums are only for support…

Posted a reply to Excellent Theme & Tool But …, on the site WordPress.org Forums:
Hi @joyanne1960 Thanks for the instructive feedback, I agree that the installation and onboarding process…

Posted a reply to BoldGrid Easy SEO not working as described, on the site WordPress.org Forums:
Hi 12345jk- It's been about a week since we've heard back from you, so I'm…

Posted a reply to Touch() error, on the site WordPress.org Forums:
Hi Ronald- Thanks for the information! I spun up a Cloudways VPS and I can…

Posted a reply to AVOID like the Plague, on the site WordPress.org Forums:
Hi @gildartsthegreat It sounds like you've had a really bad experience, I'm really sorry to…

Posted a reply to Touch() error, on the site WordPress.org Forums:
Hi Ronald- Thanks for the update, that's some great troubleshooting work! There are a few…

Posted a reply to BoldGrid Easy SEO not working as described, on the site WordPress.org Forums:
Hi @123456jk - Sorry for the late reply, our team has been off for the…

Posted a reply to Touch() error, on the site WordPress.org Forums:
Hi @ronald2020 - Sorry for the late reply! There's a lot of extraneous warnings in…

Posted a reply to [Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid] Touch() error, on the site WordPress.org Forums:
Hi @ronald2020 - Thanks for the question! You can switch the backup directory using the…

Posted a reply to Remote SFTP directories, on the site WordPress.org Forums:
Hi Charlie - Thanks for the question! I'm not super familiar with Synology, but the…

Posted a reply to BoldGrid – Crio premium not recognized in Child Theme, on the site WordPress.org Forums:
Hi @funk101 - Thanks for the question! This forum is strictly for supporting the free…

Posted a reply to WooCommerce 7.0.1 template errors with Crio, on the site WordPress.org Forums:
Hi @djblade311 Thanks for the heads up! We'll update the template in the next release.…

Posted a reply to activating bolgrid-backup breaks admin access, on the site WordPress.org Forums:
Hi @softpol We're still working on the underlying bug, but I have discovered a workaround…

Posted a reply to activating bolgrid-backup breaks admin access, on the site WordPress.org Forums:
Hi @softpol Thanks for the info! I was able to replicate the same error in…

Posted a reply to Total Upkeep, on the site WordPress.org Forums:
Hi @jdsweet99167 - Thanks for the kind words! Sorry about the hassle of signing up…

Posted a reply to activating bolgrid-backup breaks admin access, on the site WordPress.org Forums:
Hi @softpol Thanks for the logs! First thing to mention- we don't extensively test Total…

Posted a reply to activating bolgrid-backup breaks admin access, on the site WordPress.org Forums:
Hi @softpol - Thanks for the update! This is my first time seeing a site…

Posted a reply to activating bolgrid-backup breaks admin access, on the site WordPress.org Forums:
Hi @softpol - Thanks for reaching out! That's a very strange error, but we'll do…

Posted a reply to Table block toolbar not showing when I click on row, on the site WordPress.org Forums:
Hi Gary @1851stamps - Thanks for the updates! The table tool is a pretty new…

Posted a reply to Table block toolbar not showing when I click on row, on the site WordPress.org Forums:
Hi Gary @1851stamps - Thanks for the update, sorry I missed your first reply! Those…

Posted a reply to Table block toolbar not showing when I click on row, on the site WordPress.org Forums:
Hi @1851stamps - Sorry to hear about the trouble! We've seen a similar issue before…

Posted a reply to Restoration failed, on the site WordPress.org Forums:
Hi Mike- Sounds like progress! 1- is it ok to exclude all these files? Yes,…

Posted a reply to Restoration failed, on the site WordPress.org Forums:
Hi @mhartste Thanks for checking out Total Upkeep! First thing, GoDaddy Managed WordPress disallows many…

Posted a reply to Last update mess all and block no longer work, on the site WordPress.org Forums:
Hi @littlepellizza I wanted to let you know that we’ve just released Post and Page…

Posted a reply to Helpie FAQ plugin disables Bold-Grid editor, on the site WordPress.org Forums:
Hi @zenbob1 Thanks for reaching out and letting us know about the conflict! I tested…

Posted a reply to Fatal error when activating Backups tab in Total Upkeep Dashboard, on the site WordPress.org Forums:
Hello @washingtonhdmf Thanks for reaching out, I'm sorry to hear about the error viewing your…

Posted a reply to Backup has cannot add signal handlers, pcntl_async_signals function error, on the site WordPress.org Forums:
Hi redsoftdev- It's been a while since we heard back from you on this issue,…

Posted a reply to Fatal error when activating Backups tab in Total Upkeep Dashboard, on the site WordPress.org Forums:
Hi scamrp1ckleballclub - I'm following up to close this topic. When working with your web…

Posted a reply to Premium features not enabled, on the site WordPress.org Forums:
Hi @socialryan Sorry to hear you didn't get your key. I'd recommend reaching out to…

Posted a reply to Premium features not enabled, on the site WordPress.org Forums:
Hi @socialryan- Thanks for your purchase! This forum is for the BoldGrid Easy SEO plugin,…

Posted a reply to Plugin Generates Critical Error, on the site WordPress.org Forums:
Hi @jahrat Thanks for reaching out, I'm sorry to hear about the repeated errors. It…

Posted a reply to Backup in xampp fails with error “Call to undefined function posix_getpgid()”, on the site WordPress.org Forums:
Hello @redsoftdev Thanks for your patience! This issue has been fixed with version 1.15.0, which…

Posted a reply to Error after update, on the site WordPress.org Forums:
Hi Hexmaze- We haven't heard back from you for a few weeks, so I'm marking…

Posted a reply to broken post and page builder, on the site WordPress.org Forums:
Hello @anjampie - We've just released a bugfix update for the plugin to address this.…

Posted a reply to Extra Copy Appearing, Column Text Disappearing, on the site WordPress.org Forums:
Ah, forgive my mistake- I see what you mean now. I mistook the extra "countertop…

Posted a reply to Extra Copy Appearing, Column Text Disappearing, on the site WordPress.org Forums:
Hello @ajarmedia - Thanks for reaching out, I'm sorry to hear about the difficulties. I'll…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hello @aaronbarnett and @dabookbinder - Post and Page Builder 1.15.1 has been released with a…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hi Dabookbinder- We haven't heard back from you in about a week, so I'm marking…

Posted a reply to Should the Post and Page Builder editor use my Theme’s typography?, on the site WordPress.org Forums:
Hi ThomasAJ- It's been a couple of weeks since we heard back from you on…

Posted a reply to Can’t get to Total Upkeep settings/How to safely delete Total Upkeep, on the site WordPress.org Forums:
Hello Bob- It's been about a week since we heard back, so I'm marking this…

Posted a reply to Question bootstrap div in header, on the site WordPress.org Forums:
Hello @viamultimedia - Thanks for using Crio! You can adjust the header column widths for…

Posted a reply to latest update (1.15.0) breaks mce, on the site WordPress.org Forums:
Hello @dabookbinder I wanted to update you on this issue. We've identified the underlying cause…

Posted a reply to Can’t get to Total Upkeep settings/How to safely delete Total Upkeep, on the site WordPress.org Forums:
Hello @bobjones - Thanks for reaching out! The email address confirmation step is optional and…

Posted a reply to This plugins is very easy to use ?, on the site WordPress.org Forums:
Hello- It's been a little over a week since we heard back from you, so…