Profiles

Posted a reply to Cannot save settings – Buttons missing, on the site WordPress.org Forums:
It should be automatically saving the settings for you without needing a save button. If…

Posted a reply to Need to Register “swarmify” Protocol after Elementor 3.19 Update, on the site WordPress.org Forums:
Thanks for much for pointing that out and also the clear instructions on what happened.…

Posted a reply to upload acceleration increases the php limit for uploads, on the site WordPress.org Forums:
You are correct that our upload acceleration overrides this setting so that customers can upload…

Posted a reply to how to issue a refund, on the site WordPress.org Forums:
That should resolve this issue for you

Posted a reply to how to issue a refund, on the site WordPress.org Forums:
You can email support@swarmify.com to get your billing questions taken care of.

Posted a reply to defer loading script, on the site WordPress.org Forums:
We already handle lazy loading videos so if you are also doing that on your…

Posted a reply to defer loading script, on the site WordPress.org Forums:
The script is deferred by default and shouldn't slow the loading of the page at…

Posted a reply to Lazy load auto play?, on the site WordPress.org Forums:
We don't provide that exact functionality natively, but I think you could be able to…

Posted a reply to Playback issue on iOS, on the site WordPress.org Forums:
Sorry for the delay on responding as we didn't get notified by WordPress of your…

Posted a reply to Scam, not free, on the site WordPress.org Forums:
Sorry that you feel mislead. I reread through our plugin info and the only mention…

Posted a reply to Videos being converted on backend admin pages, on the site WordPress.org Forums:
Sorry for the delay as I just saw this comment. Will definitely pass this along…

Posted a reply to Video doesn’t start automatically, on the site WordPress.org Forums:
For autoplay, just want to ensure first that you have the video set to be…

Posted a reply to Disrespect for users, on the site WordPress.org Forums:
Correct, Swarmify video hosting does cost money as that way you are the customer instead…

Posted a reply to PCloud compatible?, on the site WordPress.org Forums:
This looks correct in terms of the short code, but if you aren't seeing anything…

Posted a reply to Big yes. And Big WOW, on the site WordPress.org Forums:
Thanks so much for the review. It puts a smile on our developers' faces when…

Posted a reply to Video Control Play Button, on the site WordPress.org Forums:
Here is some CSS that you can add in to your page styles in order…

Posted a reply to PCloud compatible?, on the site WordPress.org Forums:
We just provide the video player and streaming component. So you would have to use…

Posted a reply to PCloud compatible?, on the site WordPress.org Forums:
With our plugin, you supply that original video source(pCloud in your case) as the source…

Posted a reply to Excluding certain videos, on the site WordPress.org Forums:
Definitely, here is a link to the docs with info on how to exclude particular…

Posted a reply to Replacement for WP player, on the site WordPress.org Forums:
It won't automatically replace their player. We do have functionality that will adjust the delivery…

Posted a reply to Replacement for WP player, on the site WordPress.org Forums:
If Buddypress is using the standard Classic editor, then our widget will be shown for…

Posted a reply to Replacement for WP player, on the site WordPress.org Forums:
If you are currently using the default WP player, then we have options that will…

Posted a reply to Worst customer support Greddy, on the site WordPress.org Forums:
Sorry you are unhappy, but I'd like to help if possible. What is the issue…

Posted a reply to Assets loading, on the site WordPress.org Forums:
These are accurate in terms of the caching not being a far future date, which…

Posted a reply to Assets loading, on the site WordPress.org Forums:
We are working on enabling functionality to defer loading JS and CSS until needed by…

Posted a reply to Plugin loads 760kB of Noto serif font files, on the site WordPress.org Forums:
Thanks, our team was able to reproduce with this and a fix will be included…

Posted a reply to Plugin loads 760kB of Noto serif font files, on the site WordPress.org Forums:
Our plugin shouldn't be loading Noto font as that is not something required for its…

Posted a reply to Shortcode Support, on the site WordPress.org Forums:
Our plugin includes shortcode support. The shortcodes are formed like this: [smartvideo src="https://yoursite.com/video.mp4" width="1280" height="720"…

Posted a reply to Need some help on video player issue, on the site WordPress.org Forums:
We automatically provide for video quality optimization for end users. Our proprietary EdgeAI is explained…