Jose Castaneda
@jcastaneda on WordPress.org and Slack
Bio
Interests
WordPress Origin Story
Contributions
- Member Since: December 8th, 2011
- Location: Rosemont, California
- Website: blog.josemcastaneda.com
- Job Title: Technical Support Engineer II
- Employer: mabl
Contribution History
Jose Castaneda’s badges:- Accessibility Contributor
- Core Contributor
- Meetup Organizer
- Meta Contributor
- Plugin Developer
- Support Contributor
- Support Team
- Themes Team
- WordCamp Organizer
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Posted a reply to Rest api eroor to cloudflare, on the site WordPress.org Forums:
Hi there, What does the error message say? -
Posted a reply to Unable to locate WordPress content directory, after FTP details, on the site WordPress.org Forums:
Hi there! My first question on this is where is your site hosted? Asking because… -
Posted a reply to I cant update/edit my profile page – i need this, on the site WordPress.org Forums:
Follow up question here, what were you trying to update? -
Posted a reply to HELP: Add symlink for a folder within Pantheon server, on the site WordPress.org Forums:
Hi there, They do have a guide that can help out in creating that for… -
Posted a reply to waiting for server response time is too long to load a page, on the site WordPress.org Forums:
They do have a section with known issues too that might help a bit: https://wpengine.com/support/cache/#Known_Issues -
Posted a reply to Warning: Undefined array key “host” media.php, on the site WordPress.org Forums:
Hey there! First question, what have you tried? Have you tried deactivating all plugins to… -
Posted a reply to PHP allocation, on the site WordPress.org Forums:
Hi there! It's been quite some time since I used Dreamhost but I think their… -
Posted a reply to error after wordpress update, on the site WordPress.org Forums:
Hi there! If you haven't already, try deactivating all plugins and use a core bundled… -
Posted a reply to Restored Site from Backup: Site is Up But Can’t be Edited (Errors Out), on the site WordPress.org Forums:
Hey there! One thing that comes to mind would be checking the PHP error logs,… -
Posted a reply to Accessing is_multisite() via a Bash script., on the site WordPress.org Forums:
but there seems to be something missing when I try and access is_multisite() What is… -
Posted a reply to Fatal error with functions.php file, on the site WordPress.org Forums:
Hi there! If memory serves me right, that is_product() function is part of WooCommerce. Did… -
Posted a reply to Page stays Loading, on the site WordPress.org Forums:
Oh, that's super interesting. Glad to see you were able to get the page to… -
Posted a reply to Page stays Loading, on the site WordPress.org Forums:
Hey there! Does that happen with all plugins deactivated? Have you tried with a core… -
Posted a reply to update php…, on the site WordPress.org Forums:
Hi there! In order to update the PHP version you will need to have access… -
Posted a reply to Media and Text Block Changing Paragraphs to Quotes, on the site WordPress.org Forums:
Hi! First, I love the genre (horror) on the site. Second, one thing I am… -
Posted a reply to Update WordPress failed, on the site WordPress.org Forums:
Hey there! If you haven't already, you could also try manually updating WordPress. This does… -
Posted a reply to what is it that stops a theme/plugin from working on a PHP upgrade?, on the site WordPress.org Forums:
Hey there, One thing that can be done, if you haven't already, is deactivating all… -
Posted a reply to I can’t create or update wp-admin/post.php, on the site WordPress.org Forums:
Hi there, What have you tried to resolve this so far? One thing you could… -
Posted a reply to Multisite DB – delete tables of dumped site, on the site WordPress.org Forums:
So it may not be exact wp_blogs but most likely along those lines. Do remember… -
Posted a reply to Multisite DB – delete tables of dumped site, on the site WordPress.org Forums:
You're welcome! Hope you get things sorted out -
Posted a reply to Multisite DB – delete tables of dumped site, on the site WordPress.org Forums:
Hey there! It's been a really, really long time since I looked over any multisite/network… -
Posted a reply to How to Deactivate ALL Plugins on a Blank Admin Page?, on the site WordPress.org Forums:
And I totally realized I didn't mention what folder but I'm sure you'll see it.… -
Posted a reply to How to Deactivate ALL Plugins on a Blank Admin Page?, on the site WordPress.org Forums:
That folder will be available in the wp-content/ but not all sites would have that.… -
Posted a reply to How to Deactivate ALL Plugins on a Blank Admin Page?, on the site WordPress.org Forums:
Hey there! One way would be using SFTP. This page does touch on how as… -
Posted a reply to WordPress Admin areas are failing, on the site WordPress.org Forums:
Glad to hear you were able to get things resolved, Simon -
Posted a reply to WordPress Admin areas are failing, on the site WordPress.org Forums:
Hi there! What version of WordPress? If you open the developer tools (pressing F12) and… -
Posted a reply to Komoot map not displaying on frontend, on the site WordPress.org Forums:
Hi there! From the looks of things that could be a plugin causing that. First… -
Posted a reply to I found a bug in the support forums, on the site WordPress.org Forums:
that post doesn’t even show as locked because they normally have a padlock next to… -
Posted a reply to Pages not loading – Kubio not loading, on the site WordPress.org Forums:
Hi there, Do you mean this tool: https://kubiobuilder.com/contact/ If that's the case, I suggest reaching… -
Posted a reply to Twitter not display properly, on the site WordPress.org Forums:
Hi there, Would you mind expanding a little more on what you mean? Your definition… -
Posted a reply to 3.7.1 form isn’t visible on a networked site, on the site WordPress.org Forums:
Hi there! My initial question here would be, have you looked at any error logs?… -
Posted a reply to Text Code showing on my background image, on the site WordPress.org Forums:
Hi there! Taking a quick look it does look like it may be a plugin.… -
Posted a reply to PHP Warning: Undefined array key “path”, on the site WordPress.org Forums:
Hi! Initial question here would be when did this first start? The first thing you… -
Posted a reply to Problem with existing page FAQ, on the site WordPress.org Forums:
Hi there! From doing a quick look at the headers, it appears Yoast is redirecting… -
Posted a reply to Fatal error: require(): Failed opening required ‘/home, on the site WordPress.org Forums:
Hi there! When did this first start? Was there a plugin, theme, or core update… -
Posted a reply to My Domain is still pointing to a deleted WordPress.com account, on the site WordPress.org Forums:
Hi there! From a quick look it does appear that the domain shows a default… -
Posted a reply to Text Editor – Links are Default White (work fine when published), on the site WordPress.org Forums:
Hey there! First thing that comes to mind would be a possible plugin using some… -
Posted a reply to Error message: Undefined array key “default”, on the site WordPress.org Forums:
Happy to hear you were able to figure out where that was coming from. -
Posted a reply to Error message: Undefined array key “default”, on the site WordPress.org Forums:
Hi there! Have you tried deactivating all plugins to see if that resolves the issue… -
Posted a reply to Creation of dynamic property depreciation warning, on the site WordPress.org Forums:
Hi there! I was running into this one as well and resolved it by defining… -
Posted a reply to Retrieving command being executed by WP-CLI, on the site WordPress.org Forums:
Hi there! My initial question on this would be what are you actually trying to… -
Posted a reply to Can’t Update to WordPress 6.3, on the site WordPress.org Forums:
Hi there, One thing you can do is trying to update using an SFTP program… -
Posted a reply to Edit post and Add post pages not loading properly, on the site WordPress.org Forums:
Hi there! What have you tried to resolve this so far? When did this first… -
Posted a reply to Featured image for tag archive pages, on the site WordPress.org Forums:
Hi there! What plugins have you tried so far? I'm curious to know if at… -
Posted a reply to Fatal error: in class-wpdb.php, on the site WordPress.org Forums:
Hi there, It sounds like the site may have been hacked. I highly recommend looking… -
Posted a reply to fix a WordPress site if it’s displaying a White Screen of Death, on the site WordPress.org Forums:
Hi there, First thing that comes to mind is checking the PHP error logs. If… -
Posted a reply to Critical error after deleting maintainance, on the site WordPress.org Forums:
Ah yeah, so it was the theme causing the issue. One thing that comes to… -
Posted a reply to Critical error after deleting maintainance, on the site WordPress.org Forums:
Hi there, It almost sounds like the was probably mid-update on either a plugin or… -
Closed ticket #75222 on Themes Trac:
THEME: Neolo – 1.3
Contributor
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Maintainn Tools
Active Installs: 20+
Plugins
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Advanced Editor Tools
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Audio Album
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Beaver Builder - WordPress Page Builder
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Debug Bar
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Developer
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Easy Digital Downloads – eCommerce Payments and Subscriptions made easy
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Jetpack - WP Security, Backup, Speed, & Growth
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Monster Widget
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Page Builder by SiteOrigin
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PDF Embedder
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Query Monitor - The developer tools panel for WordPress
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Reaktiv CSS Builder
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Regenerate Thumbnails
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Revision Notes
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Slider by Soliloquy - Responsive Image Slider for WordPress
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SyntaxHighlighter Evolved
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Theme Check
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TinyMCE Color Picker
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Two-Factor
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WordPress Beta Tester
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WP Extra File Types
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WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance
