Profiles

Posted a reply to Bad Support, on the site WordPress.org Forums:
I'm sorry we fell short. If you could provide more context or specifics that would…

Posted a reply to Anti-spam feature disaster in production, on the site WordPress.org Forums:
Hi @harryfear, I really appreciate the insights. We're going to be adjusting this in an…

Posted a reply to WP Forms line error being displayed on web page, on the site WordPress.org Forums:
Hi @pollensteyn (and @b3nn0), Thanks for the report and all the details. We'll get this…

Posted a reply to Pesky Message | MailPoet 3 (New), on the site WordPress.org Forums:
Hey @generosus, Appreciate the feedback and the insights - it was very helpful! The gist…

Posted a reply to Plugin Keeps Google Cloud Platform Client ID and Secret Key, on the site WordPress.org Forums:
As Gregor mentioned, thanks for helping dive deeper into this. I know in 5.5 WordPress…

Posted a reply to Plugin Keeps Google Cloud Platform Client ID and Secret Key, on the site WordPress.org Forums:
Thanks for the insights, I appreciate it. We don't create a wp_mail_smtp table (only the…

Posted a reply to Plugin Keeps Google Cloud Platform Client ID and Secret Key, on the site WordPress.org Forums:
I mentioned this in the other thread (https://wordpress.org/support/topic/is-everything-deleted-from-database-when-app-is-deleted/#post-15686145) but wanted to follow up here just…

Posted a reply to is everything deleted from database when app is deleted?, on the site WordPress.org Forums:
Enabling the "Remove ALL data" option in the plugin settings prior to uninstallation definitely should…

Posted a reply to GDPR and Google fonts, on the site WordPress.org Forums:
Hey @bz61vl0p, We do not load Google fonts anywhere within WPForms. We rely on the…

Posted a reply to Company Doesn’t Respond, on the site WordPress.org Forums:
Hey @barbara133, I'm sorry to hear that, but I'm confident we can get this turned…

Posted a reply to Awefully programmed, on the site WordPress.org Forums:
Hey @seokai, Unless a form is placed in location that displays globally on your site…

Posted a reply to Pepipost SMTP, on the site WordPress.org Forums:
Hey @minhazul007, Thanks for reaching out, great question. We're constantly reviewing our integrations based on…

Posted a reply to Avoid SPAM messsages in contact forms, on the site WordPress.org Forums:
They existing "Honeypot" anti-spam form setting is being deprecated, because it's not as effective as…

Posted a reply to Anti Spam Protection, on the site WordPress.org Forums:
Hey @rodeboy - Great questions! The new anti-spam protection in the 1.6.2 release is a…

Posted a reply to is this plugin still supported, on the site WordPress.org Forums:
It is still supported and maintained. There have been no need to updates as no…

Posted a reply to Does not exists recipient error, on the site WordPress.org Forums:
Also, this detection/notice can be disabled entirely if needed. WP Mail SMTP > Settings >…

Posted a reply to WPForms Export All of Entries broken in 1.6.2, on the site WordPress.org Forums:
Hey @elxr, Thanks for reaching out! The entry exporting issue should be fix in v1.6.2.1…

Posted a reply to Deprecated call in trunk, on the site WordPress.org Forums:
@afragen - As Gregor mentioned, appreciate the shim. This is definitely on or radar!

Posted a reply to Fatal Crash Error, on the site WordPress.org Forums:
Hey @podwabbit, Very sorry for the trouble. Obviously that's not what we want to hear…

Posted a reply to Fatal error, on the site WordPress.org Forums:
Hey @wpfan1000, Apologize for the trouble you encountered! It's hard to say exactly what went…

Posted a reply to Cant closed: Are you enjoying WP Mail SMTP?, on the site WordPress.org Forums:
Hey @power2009, Thanks for the feedback and I'm sorry about that. This is something we're…

Posted a reply to My hosting says smtp plugin is the problem, on the site WordPress.org Forums:
@judemarriott @webniche - thank you both for the updates, I appreciate it. I'm very sorry…

Posted a reply to My hosting says smtp plugin is the problem, on the site WordPress.org Forums:
Hey @judemarriott - sorry for the trouble! With Bluehost, there may be some setup needed…

Posted a reply to WpForms Doesn’t display to anybody except website administrator., on the site WordPress.org Forums:
Hey @awaissmith, Thanks for reaching out. Perhaps you were able to get the issue resolved?…

Posted a reply to Phone is NOT a “fancy field”, on the site WordPress.org Forums:
Hey @crestacreclinic, Hope you had a good weened and thank you for the update. If…

Posted a reply to Phone is NOT a “fancy field”, on the site WordPress.org Forums:
Hey @crestacreclinic, I appreciate the honest feedback. I suspect we don't do a very good…

Posted a reply to Scheduling actions without checking exists, on the site WordPress.org Forums:
Thanks @crstauf - we're going to take a look. Appreciate the details. We'll follow up…

Posted a reply to Plugin is not working after upgrade. Please fix ASAP, on the site WordPress.org Forums:
@mstep Sure thing. I apologize for the trouble! It looks like a database table wasn't…

Posted a reply to Smart tags doesn’t work, on the site WordPress.org Forums:
Thanks for following up to confirm Alex, appreciate it. Again, sorry for the trouble. We're…

Posted a reply to Smart tags doesn’t work, on the site WordPress.org Forums:
Hey @alexandreyev, I apologize for the trouble. Thank you for providing details about the error…

Posted a reply to New update broke completely, on the site WordPress.org Forums:
Hey everyone - thank you for the reports, they were very helpful and allowed us…

Posted a reply to Since update: AJAX form submission stops form processing and sending, on the site WordPress.org Forums:
Hey @thmarket, We have another trick we can try to see if it helps. You…

Posted a reply to critical error, on the site WordPress.org Forums:
Hey @sp12, Thank you for reporting back and as I mentioned I'm sorry for the…

Posted a reply to An error occurred while updating WPForms Lite, on the site WordPress.org Forums:
Hey @spruc3w00d, Happy to hear things are working. Thank you for reporting back, I appreciate…

Posted a reply to Smart tags doesn’t work, on the site WordPress.org Forums:
Hey @alexandreyev, Thanks for reaching out! I apologize for the trouble. This is an issue…

Posted a reply to Your Site is Experiencing a Technical Issue, on the site WordPress.org Forums:
Thank you for the update @thriftysigns, I appreciate it!

Posted a reply to after update not sending {page_title}, on the site WordPress.org Forums:
They tomgpl, Apologize for the trouble. This is an issue in the current release that…

Posted a reply to {user_ip} SmartTag has stopped working, on the site WordPress.org Forums:
They telesites, Apologize for the trouble. This is an issue in the current release that…

Posted a reply to critical error, on the site WordPress.org Forums:
Hey 12sp, Thanks for the details, they are very helpful. We've seen that error encountered…

Posted a reply to An error occurred while updating WPForms Lite, on the site WordPress.org Forums:
Thanks for reaching out! I would recommend reaching out to your web host. The error…

Posted a reply to Since update: AJAX form submission stops form processing and sending, on the site WordPress.org Forums:
Thanks, that was quite helpful. I can see in the browser console that when submitting…

Posted a reply to Installing The Plugin Breaks The Site, on the site WordPress.org Forums:
Thanks for reaching out! The database tables get created by the Action Scheduler library, which…

Posted a reply to critical error, on the site WordPress.org Forums:
Thanks for reaching out! Can you provide the critical error message? This likely will be…

Posted a reply to Since update: AJAX form submission stops form processing and sending, on the site WordPress.org Forums:
Thanks for reaching out! Can you provide the URL where the AJAX form is embedded?

Posted a reply to Many Scheduled Actions, on the site WordPress.org Forums:
@jdembowski no, asking for user's admin or host password is not our preferred option for…

Posted a reply to Many Scheduled Actions, on the site WordPress.org Forums:
@jdembowski Users who encounter complex problems that will likely require a lot of back and…

Posted a reply to Another CRASH in WP Forms plugin, on the site WordPress.org Forums:
Hey @adamkws, Sorry to hear you ran into trouble! We've had over 1M users upgrade…